The place is awesome, but I had to come a long way to see if a pocketbook, that my granddaughter wanted, was in stock. I shouldve been able to call,but you cant call them directly..!!!
Great place for costumes, but almost nothing for decor. Prices werent bad.
Great place to find your Halloween costume and decorations
Cool store and all but the management is not. She was rude and didnt know what they were doing. Not as good as previous years!!
Great costume selection. The skeleton construction crew theme for the decorations was a little weird
Childish managers this year in 2021. wow. not good like the other locations i have visited in this region. :/
It cool and serey
Good place
Great costumes
This store has gotten my business three years in a row now. They will not going forward.I went in last night to exchange one costume for another, at which time an employee called her manager because she didn’t process exchanges; I had no problem with that. As we waited for the manager, she rang up my new purchase. I told her that I wanted the original costume to be subtracted from the balance, which the employee did not protest or make note of. 30 seconds after the transaction had been completed, the manager came to the front, at which time I explained that I was exchanging one costume for the one I had just bought.The manager told me that I could not get a refund on the costume I brought back, because the new purchase had already been completed. She would neither offer store credit, nor would she void the transaction. She explained that “her system could not void transactions”, which is untrue and ridiculous. Thats either a blatant lie or a lack of knowledge, neither of which is good. She would not work with me, would not even consider that her employee had made a mistake and given me incorrect information, and informed me that there was nothing she could do. The employee would not own up to her mistake. $40 is a pittance to this store, but it is not to me. I don’t know the rules; the employee would not even look me in the eye, but her lack of understanding and unwillingness to own up to her mistake cost me money, and the manager would do nothing to resolve the situation.Temporary employees at a temporary store know that they won’t be reprimanded for their actions. Instead, she hid behind the age-old adage of rules are rules. I just think that part of good management is to solve problems instead of showing them out the door. I expect better.
Very large selection of costumes . Not as much decorations for outside, but still, an adequate amount. Just a bit pricey for me. For example, a small plastic plain skull was 12.99$. And a very simple, full plastic skeleton to hang out was 20$. The prices are around 25% more than I was expecting, however, the quality seems WAY better than just Wal-Mart or something else.
Good selection of overpriced costumes. Rude employees who clearly know their jobs are temporary and treating customers rudely is not likely to get them fired. Glad this place is only seasonal.
I count down the days to our Halloween party every year! A big thank you to the ast. manager who helped us on 9/2. He was very professional on the floor and made the check out process a breeze. We love our new animatronics! And Dr. Zombie (:
A bit pricey but great for costine shopping
Wish this was here year round!
Just friggin love this place
Nor returning to this one again.!
GOOD PLACE AND GOOD PRICE
Great staff and costumes