The ice cream is ok, but the staff can be rude. My last time there, I got in the drive thru 25 minutes before closing. They made me wait to order (no one ahead of me) and the car behind me was told that they couldnt order since they were now closed. They made him sit at the drive thru for about 10 minutes before informing him they were closed. I wont be going there again. Theres a better one on Washington Ave.
Went to this location and found a sloppy sign that said, “Drive thru only due to labor shortage.” I found this unacceptable as this business should’ve been paying and treating its employees fairly to ensure this wouldn’t happen. I hope they start giving their current and future workers fair wages so they can stop losing employees who aren’t treated right. Maybe it’s time to pay food service people like they’re “essential” since they’ve been burdened with that label.Also, the sign is an eyesore. A six year old with arthritis could’ve made a better one.
Good ice cream but Short on staff.
I was so disappointed that they didn’t have the cotton candy ice cream flavor anymore. But still it’s ok they got many more flavors to tryout. They need to speed up on the drive-thru window because people squeeze too close to each other and you now have to sit and wait for someone to move ahead.
Friendly service and charming atmosphere. And, of course, great ice cream!
A good place to get ice cream to take your family very friendly staff that treat you like a person and not a number outstanding customer service kudos to you thank you for being nice and happy wonderful ice cream
This is where is go on my cheat days. Love the vanilla cone dipped in chocolate
They always do an amazing job and are always friendly
It’s a DQ. Reasonably quick drive through. Always enjoy my blizzard. Only complaint is that I have no idea what their hours are and have driven over on two separate occasions only to discover that they are closed.
Dairy Queens Court performed unevenly with our order of 4 items today. This was disappointing on 2 of the 4 items. Not the usual result but not one expected either. Sure that another try will be given at Court but another joust(try) will bring more balance.
Love the pumpkin pie blizzard
Arrived at 9:30, got to the drive through window at 9:31. Despite the “Open” sign still being on, and selling to the car in front of us, was told that they closed at 9:30. Rudely refused to sell ice cream even though it was for our 3 year old. 3 year old ended up on tears. Shameful. Will never visit this location ever again.
Summer wouldnt be summer without a few visits to Dairy Queen. So happy to have one nearby right now. Service and cleanliness at this location are great. They have an A prominently displayed on the window; not everyone has earned that! Quick stop for a small sundae on the way to pick up groceries and I almost felt like things were normal! My hot fudge sundae was delicious, just what I needed!
I swear the cashier didn’t have a brain... this blonde girl really fit the idiot stereotype -_-
Fast Friendly Service Special request acknowledged 😊
I love this place. They gave my dog a free treat,it was his first time having ice cream. The service here is great.
My all time favorite ice cream all year long.💖💕💖💕
Food is good, slow service
It was delicious as always. Polite and quick.
Ice cream always good on a hot day
Its Dairy Queen. Pretty decent. Good neighborhood. Gabe it four stores because there isnt much in the way of seating.
Was in the parking lot after they were closed and saw a worker take a roach outside!! nasty!!
Orders r messed up most of the time
Love taking my grand children there for cones and blizzards. Good excuse for me to get a cone or dilly bar. Never get tired of going there especially for one of their yummy cakes!
First off they put some weird piece of cake thing in my shake when all I asked for was a regular chocolate shake. And when I get home I realize my chili dog wasn’t even cooked! I’m suppose to cook it myself?? What am I paying for then? They really did me foul.Update: the chili dog couldn’t be saved. Total loss of money on that end. Thanks DQ
I don’t know why when you order your favorite treat and come home and the order is wrong. Then you go back and you get an attitude and the staff mocking you. What great customer service. It maybe awhile before I come back
I love this place but what would be amazing is if they made Dairy Queen blizzard ice cream in the little containers so u can buy one and have it for however long it lasts once again I love this place
My daughter loves this place. The girls here are very friendly.
Very polite and friendly staff. Kids love the ice cream!
Used to swear by this DQ. But now I am totally disappointed in it. A friend and myself were ordering and the girl taking our order just ignored how we wanted our milkshakes and they were made wrong. We always get a large chocolate shake, made with chocolate ice cream. I mean how hard is that to do? I hope the owners will talk to their workers so that the orders they take are done correctly. My friend couldnt finish her shake because of the mistake and I was upset, because I swore by this particular Dairy Queen and how great it is...☹️☹️
The girl was rude and rushed me. I tried to use my rewards coupon and she put her finger up and said no we don’t take that here. I asked for whipped cream and she rolled her eyes at me.
Great ice cream and they still offer free little cups of soft serve for any dogs that come with you.
You cant use the app at this location
The Hotdogs were on point!! Nice an hit
Staff is friendly and quick was there around 6 p.m. the drive-thru was busy I was about 10 cars deep
I needed something sweet and I got a small Blizzard and it was just right to hit the spot have the best soft serve ice cream yum yum
Just so you all know they close at 9:30
Excellent to try
Always friendly and professional!!
A nice departure from the usual fast food outlets. Lives up to the slogan fan food not fast food. Although my chicken combo was ready fast enough.
The clerk was not friendly it almost seems she didnt really want to be there.the ice cream of course was delicious
The ice cream was good but they forgot to give me the bottle of water I paid for & i was to far away when I realized
Its just great going there. Friendly service always with a smile and a great since of humor. Service is fast and accurate. Everybody should go there. NOW!!!
Very convenience since it is located near by bus stop. Drive through available. Price reasonable. Pretty good variety.
I always get great service at this Dairy Queen. I am very close to other Dairy Queens and I will only go to this location the ice cream is very different then others and this location is very clean . Thanks for caring about your customers and take the test someday like I did, go to other D. Q. AND TRY THEIRS THE GO TO THE WHITNEY AVE THIS LOCATION AND YOU WILL SEE WHAT I MEAN. ICE CREAM IS HARDER COLDER AND TASTE SO GOOD.
Brings back memories! Still a great summer treat. Is pretty expensive now though.
Love the icecream & the customer service was great
Standard DQ fare. Good service and reasonable prices.
Great attitude and service. Prices r not bad. I would come here any time and recommend it every day.
Dairy Queen at Skiff & Whitney is a local landmark. Good treats at affordable prices. Friendly staff.
This is a great Dairy Queen location. I met the owner today whose family has been running this location for over 60 years. I received wonderful Speedy service and had a delicious ice cream.
Cant get a single order right. If its that difficult for employees to remember write the order down. Its not a hard concept
Great ice cream. Mine single cone, husband Summer Berry cake.
I enjoy haveing my strawberry cheesecake blizzards 2 x a year
I love Dairy Queen softice cream. Convenient on Whitney Ave. Not far from Center of Hamden.
My visit to the dairy queen in hamden on whitney an awful experience. The drive through teller was rude and condescending. Not customer friendly at all. Obviously doesnt care about this establishment or there reputation. The manager doesnt need to hire anybody else like her. Especially since the mistake was on them and not myself. I wouldnt recommend them to anyone ever.
I went there after and appointment tuesday around 230 and i asked for a wildberry blizzar witch is my fav when i got it ididnt look like wild berry blizzared more like vanilla blizzar i asked the girl i want more berrys and cheese cake she looked at me very rude and racist and said i have to charge you for more now i didnt want to argue so i just left it was horrible horrible never again
Why are they always closed 30 to 45 minutes earlier than posted?? 5 cars in the drive thru and they are all hanging in the back no respect to even tell the first car they were closed. Instead they were laughing.
Ice cream is good, girls attending are nice but the whipped cream is NOT free like in other dairy queens. I repeat, whip cream is extra! :o
Worst banana boat and sunday ever.....I was better off going to Carvel.....Just a waste of money.....You dont just put juices in a ice creamWhat happen to the pineapples and strawberries.....
The malt is life changing. Great service. So 1950s and Happy Days and loving it.
Peanut parfait buster is supreme. Cant get enough of it
Excellent ice creamFast service
Great service, reasonable prices, and friendly staff. The ice cream is the same great and delicious quality you expect from a DQ.
Hot dogs, chips n a drink, good.
Quick Drive thru
Good place. Fast and friendly
Very good!!! Fast service as well
The Heath Caramel Brownie Blizzard was amazing!
I love coming here with my toddler, but I hate that it is right on a busy road. Despite this, this place is always busy, and they even have a drive-thru!
Great service! Blizzards were full of toppings!
Good ice cream. Sometime the staff is rude though
Love ice cream
Icecream was bland and overpriced.
As solid as ever, just like when I was a kid.
Place is OPEN until 10pm. I arrived with my bf around 9.50pm, ordered pecan mudslide and got it without whipping cream. So, I asked if I can get it and the girl who works there told me that next time I should ask ahead of time bc it doesnt come with it and I told her that no matter where I went to DQ I got one with whipping cream. Couple of days after I went there again and ordered strawberry shake and got it again without whipping cream even though on the pick was presented with one. Had to ask again... something so simple... my bf started laughing bc he couldnt believe it.. however, we r not going to go there anymore
Good service and very good blizards
The girls there need to be retrained extremely rude in the drive-through. Constantly feeling rushed and hurried along
Everything a dairy queen should be with good variety and reasonable prices.
Amazing place and nice people
Chili cheese dog and ice cream, a moment of happiness.
Order is frequently wrong. Either wrong toppings or they give me the wrong size. I intentionally repeat my order and mistakes are still made. More than once Ive asked for chocolate ice cream and instead I get vanilla. Not sure how that happens. Lol.
I had the sundae the berries was nice and plum
Not enough topping on my blizzard and a medium cup looks like a small
I got an Oreo mint blizzard and there was green dye all over the top not even mixed in and by the time I got to the bottom, it was vanilla ice cream because they didn’t mix in the mint flavor. I’m very disappointed. I expected more out of you Dairy Queen.
One of the sketchier DQs, not a lot of options, and not that well kept looking
Owner was rude and cold. My drink was made poorly and tasted bland.
Great place
I’d increase this to 5 stars if they put the banana cream pie blizzard back on the menu
Typical DQ. A couple of outdoor benches but no out door tables. Located on a busy road though, so you might not want to sit outside anyway.
Always a pleasure 😊
Fast service, good parking, yummy treats.
Not sure why I go here anymore....every single time I order the same thing and it is ALWAYS wrong...to the point I have to check the bag every single time...And then I ask to have it made correctly (which is printed on receipt) and I get the attitude ... last time Ill be going here.
Always a perfect cherry dipped cone.
Like their hotdogs, quick bite...
Love it it has a drive though and it moves quickly
Good food at affordable prices