North Miami Lexus service department is excellent. The people, the quality of work, the smiles - this is one well organized and efficient operation. All the customers look happy and satisfied.I have been their client for many years and I highly recommend North Miami Lexus dealership and their impeccable service department.

Excellent service! Very professional, polite, cheerful, very reasonably priced. Repairs are always done quicker than promised, and I used them quite a lot. Also free coffee, bagels and cream cheese in the cafe!

I was really impressed with the level of service and quality of their workmanship.Patricia was amazing. She continuously called to inform me on the progress of the repairs to my vehicle. Always friendly, upfront and professional.I would like to thank everyone involved and say what a wonderful experience it was having my car repaired at Lexus of North Miami. I would definitely use and recommend your dealership.Best regards Carlos M.

So my battery died on my Lexus RX350 and all sorts of lights popped up on my dashboard!!! I was distraught and didn’t know what to do. I looked up the problems and multiple errors on the Lexus forum and I was like OMG this is terrible. I towed my vehicle to Lexus of North Miami and received phenomenal customer service from Bobby/Babak. After several hours of waiting to find out what was happening to my car my anxiety was through the roof! My battery died completely and most of the errors were cleared but something happened to the motor of one of my lights. That’s when I really panicked and was in tears but Bobby calmed me down and let me know that everything would be alright! He got me into a loaner vehicle and sent me home knowing that everything would be taken care of. Lexus worked on my vehicle for a few days and when I picked up my car all the errors were gone and I didn’t even have to pay for anything… they said I was a phenomenal customer for so many years and did what they had to do to get it fixed. That really made my day and I gave him an air hug 🤗 😇 Thanks so much for the phenomenal customer service Bobby!!! With two small babies at home I really have no time to write reviews but this one I definitely had to make the time for! We really appreciate all of your help and guidance. We look forward to continuing our relationship with Lexus!!! You deserve a raise and an award 🥇 for going above and beyond for your customers especially during these difficult times. Keep up the amazing work!!! Take care and continue to be safe out there... thanks for all you do! Be blessed 😊

I always have a good experience. Even when I think of leaving the Lexus family they get me to stay. Lol, My service guy is awesome Bobby.

Ronald was very professional. He handled my frustration with my damaged tire and allowed me to get a comparable price from another store and met the lower price. I do enjoy taking my car to Lexus of North Miami for service.Alice MillerMiami Beach

Staff was great service was awesome, car Is running good, And my loaner I had help me to decided which car Ill be repurchasing soon.

Ronald from service was great to deal with and very helpful. Will hopefully be dealing with him again soon for the next service appointment!

I love this dealership, im so happy I bought a car with them . . The service team is amazing. . They alway ask if I need a loaner when my car is being serviced.This help me continue my life without sitting around waiting or missing work. Felipe & Beni are the best ! But in general all the works are amazing!

The best service! Patricia is very welcoming and communicative! The attention is the best!! The car was done before it was expected and I found that amazing! Very professional and nice. Makes you feel like a real Lexus Family!!

Had a great experience with the team at Lexus North Miami. Benny, my service advisor, was courteous, professional and efficient. My car drives like a baby and even received a free detail. I will most certainly return.

Chris was awesome. I will continue going to him.

I had a very pleasant experience when I took my car in for routine service. Chris was very professional and courteous. The process and atmosphere was great. Thank you.

That place is amazingBobby is the best adviser that you can only imagine, my service was done in no time and very professional. Would definitely recommend to all my friends and family

Bad experience from drop off, wait was awful, and pick up was terrible.. 50k service and service advisor sent me to the cashier and out the door without going over any details in the paperwork or work that was performed, and if I didn’t catch it I would have broke down. Initially showed up to the valet guy on a personal call via his AirPods who randomly pointed me to an empty service advisor room because the light was on. Waited a while then went back and they helped me find the advisor I was assigned to. After a 3 hour wait for the 50k service I went to the advisor who said the car is ready. I was told to go to the cashier and pay. They asked me to sign the papers and sent me to wait for my car. While waiting for my car, I looked at the paperwork and saw that my battery failed the test and it said that customer “declined the service”. Additional service items were listed that were marked urgent that showed I declined the service. The employee (Cassandra?) who was getting my car for me saw that I was not happy. She spoke to the manager and service advisor. I explained my frustration and asked that all service items be completed; and I gave the service advisor paperwork for the wheel warranty I purchased from Lexus. I pointed out what I’d like to have them do to my wheels in addition to the service items on the paperwork while they kept my car (new battery, alignment and throttle service). I don’t think I needed an alignment and I wasn’t sure how they knew I needed one. It’s been less than a year since I’ve had an alignment. After leaving, 3 days later I received a request to complete a survey but didn’t hear anything. I called and the service dept said my car was ready. My service advisor had someone who said he was filling in for him. He was unable to give me any details of the service that was performed. He pointed to someone else to talk to after confirming he was filling in for Ron. He sent me to the cashier to get the paperwork and pay; cashier sent me back to him (since he did not invoice my vehicle) but he told me to go back to them. He ended up submitting the paperwork after I explained again what the cashier said after she tried to call him. I asked about the wheel warranty paperwork I left with Ron and the guy filling in pointed to a different room saying I’d have to talk to someone else. I saw my warranty behind him and asked him to take a look. Sure enough I got my warranty paperwork back. I asked again if the guy had any details on what was done to my vehicle and he said no. Sure enough, nothing was done with the wheel warranty and the Lexus battery coupon I provided my service advisor through the requested text was not passed on to anyone. Waited while the cashier made multiple calls to save $50 by using the battery coupon. I really didn’t want this dealership touching my car after my initial visit but I left my car there so they could do the repairs they said were needed and correct the paperwork that depicted me as an irresponsible Lexus owner. Worst Lexus Service experience ever and definitely not going back.

Friendly team. Pickup car at house, left a great loaner car and returned my car all shiny and serviced. And all as promised. Job well done!

The worst service ever! Beware be aware, Lexus of North Miami Service Department is dishonest and did not honor my tire contract that I paid when I leased my Lexus! I had to return six times for the same front passager tire. Each time I was lied to and highly insulted by both, the uncaring service manager Ed and his follower/ service man Mauricio. I hate this place after many 19 years as a loyal Lexus customer and I will not ever recommend you get your Lexus service there because Lexus service department at Lexus of North Miami treats you as if they are doing you a favor when in fact, customers are the reason they even have a job! I HATE MY EXPERIENCES TO THE POINT OF CONTACTING MY ATTORNEY!!! They refused to honor my contract by Not honoring what I paid for up front! I Pray this message gets the attention of Mr. Craig, the owner of LEXUS!!!!

On time service. They assisted me at the time of my appointment. Lorenzo was very professional and had great customer service skills. I got a loaner, so I was able to go to work and pick up my vehicle during my lunch break. My vehicle was serviced very quickly. I recommend Lexus of north Miami to everyone. I will continue to get my car serviced here from now on.

Lorenzo is assign to help me with my service which is oil change, he is very professional & welcoming he even make sure I don’t wait and provide me a loaner car for 24hrs his customer service is top notch really recommended this person for future customer. Make sure look for him but I’m sure all off them are great workers and really value their customer.

Cleaning of the car, that included in 6m maintenance wasn’t good at all. I expected more from Lexus services than lazy work, lots of dust and crumbs left behind. Not polished at all. They could do at least minimum, but alas. Guy at the front of the services wasn’t friendly and was on attitude.It gave me impression to not coming back and to avoid use services of Lexus. Low quality. Don’t feel that Lexus of North Miami maintain the standards to represent premium brand and good care of customers.

Thank you so much for the quality service.

Benny always takes great care of me..

Excellent service…very professional and speedy service. Benny was very knowledgeable and patient with every question I asked to get a better understanding on my vehicles maintenance

Very professional!! Kept me updated about my car all the time. I 100% recommend. The service was beyond amazing !

I’m a new Lexus owner (6 months) and I went in for my general maintenance service, as well as, a dead battery, and I must say Benny was very attentive, courteous, and very professional, he addressed all my concerns, and made suggestions to assist in which my warranty did not cover. I was very pleased with my overall experience. Go see Benny at Lexus of North Miami Service Center for you car service car, great guy!

I had a “minor “ accident, which unfortunately caused quite a bit of damage. Bobby was so professional, attentive and caring. He took such good care of me and my car!!! He is wonderful!!!!

Benny from Lexus service department is awesome. Very polite, respectful, and friendly. His customer service skills alone will have you coming back.

The service at Lexus at North Miami is excellent. I came for 60k mile service. Everything was done perfectly, the car examined well and returned in excellent shape and clean. I am servicing the car with Bobby for 10+ years and he is the best serviceman I’ve ever had. Highly recommended.

Great service! I asked my service advisor Ron if I could get the car back by the end of the day even after they provided me w/a courtesy Lexus to use and it was done with several hours to spare. Thank you Ron. Thank you Lexus of North Miami! Best service ever for everything - Satisfied customer for several years!

There were two recalls on the vehicle. One of them was the door handles replacement. When I went to pick up the car and put it in drive, the door lock started to rapidly go up and down making a racket like a firecracker and no one had noticed. I had to return a second time and when I got home I noticed the light on the passenger door had come off. This time I just had someone else fix it. Won’t be returning any time soon.

My experiment with Lexus of North Miami has always been a positive experience. This is the only dealership I trust with servicing my vehicles. Benny is so helpful and attentive every time I visit for service. He makes the experience pleaaant and is always willing to help! He’s outstanding in customer service! If you want great service this isthe dealership to bring your Lexus !

The new head of the service department, Ronald is wonderful. It was a pleasure having my car serviced with him in charge. They came to pick up my car at my home, A lovely person. Ronald called me and kept me up-to-date with what they were doing. He really cared to please the customer, and he certainly did. I would recommend The quality of Lexus to anyone, and I certainly have in the past 30 years, that I haveDriven a Lexus.

The Service Dept of Lexus of North Miami is very professional and helpful. They took care of my problem in a very efficient manner. Thank you very much!

Lorenzo kept in contact with me throughout the time that my car was being serviced. He also went the extra mile to assist me with a YouTube video to solve an issue with resetting my car. Great service agent to work with, along with the dealership.

Benny was very professional and helpful. I had a fuel pump recall he had repaired and the same time as my oil change. Very courteous with offering a loaner car. I was Very happy with the service process and staff.

Mauricio always does a perfect job on my cars. Been my guy since 3years now. I don’t let nobody else touch my cars except him I promise. Go ask about him at north Miami Lexus dealership

Lorenzo was nice, professional, and respectful! 10/10 would recommend! Helped me out quick and efficiently

Benny is amazing as always! He’s the reason I keep coming back. Always a smooth process and excellent customer service. Also helpful that he makes it a speedy process since I run 100 miles a minute 😊👍

Going through the call center and road assistance was painful, specially when I needed a tow track ( it took 6 hours to arrive) . Long waiting times and validations on the phone.Once I got the Service Manager (Mihai ) personally involved, the issues of my car were resolved in a very professional and timely fashion. My experience as a client improved after passing the call center /operators barrier.Call center representatives should be more diligent and client oriented.

I really like doing business at Lexus, North Miami. Everyone is so professional and always makes me feel like they care about me and my car.Nina is awesome. She sold me my car a year ago. Every time she sees me She always asks about my daughter and how Im doing. Its the little things...that go long way.

Deena kept me updated every step of the way! Each phone call was very informative! Awesome service!

My experience with Bobby was great! Everything he promised was delivered AND MORE! On top of that, faster than expected. Thank you 🙏🏼

Great job 👍 . Lexus of North Miami is the best. I saw recently a survey about Lexus of North Miami and I asked myself, is this person talking about the same location that serviced my LX470 and my daughter IS350?Every body can make mistakes. I really think that person mixed Lexus of North Miami where I received a 5 stars service with another dealer.

Maintenance and general services at Lexus of North Miami is an outstanding experience. Benny always makes my life easy!!! Hes customer service skill IS ALWAYS amazing and way to Professional. Great experience as usual 🙌 Thanks

Very friendly and attentive service! Most helpful in giving a courtesy car while maintenance was being done. Benny is most knowledgeable and helps me learn about whats best for my car. All dealings with Lexus North Miami, from start to finish, is met with high standards and efficiency. Love my Lexus!!

Bobby was very professional and took care of my maintenance very promptly. I highly recommend seeing Bobby for your car repair needs.

My service advisor Mauricio was attentive to my needs, knowledgeable of my vehicle’s needs, and was transparent with his recommendations. He’s the best and the whole service team takes excellent care of me and my baby!!

Bobby Rahmani has been my ServiceConsultant for over 10 years. I have never had a problem with Lexus of north Miami. There service department is excellent. The staff is always very professional.I have a Lexus SC430 that I love andMr. Rahmami has taken great care of my favorite car.Thank you, Bobby

Professional and detailed service! Hannah is at the top of her game!I was involved in a accident which resulted in a need to visit a body shop. AllState referred me to Lexus of North Miami.Everything from booking the drop off appointment to picking up my vehicle once repairs were completed was seamless & efficient.Hannah provided me with updates on the status of my vehicle throughout the entire process. It’s a breath of fresh air, dealing with someone who takes pride in their work and is empathetic to the needs of the customer. Truly exceptional.My vehicle looks picture perfect! The tech staff is knowledgeable and have great attention to detail.If you find yourself in need of collision service, this is the place to go!Thanks Again!

Lexus of North Miami has a good service, my appointment was at 7:30 am, the first appointment, but had to wait 15 minutes because for some reason my advisor had to take care of a couple that were called before me, not a big deal but I had to be at another site and there were other advisors available. Like I said not a big deal and the advisor apologized for the delay.A good point to add is that the process in general is fast, including to get the loaner, didn’t have to wait a long time to leave the dealer.When I returned for my vehicle the process was good, quick service. Although I noticed that they tried to wash my vehicle but terrible job was done, it seems that they just pass it throughout water and a fast dryer because there were water marks all over. Nice job in the tires though.One thing that I noticed and it happens in almost every dealer. They wrote down some inspections as done but in reality these inspections didn’t happen. For example, the windshield wipers were supposed to be inspected and I know mine need to be replaced; however it seems that they were not inspected and not written down as an item that needs attention so wasn’t done. I hope the other inspections were completed as promised.Yes, I will return to this dealer. A bad car wash job is not going to prevent me going back. (I hope next time they do a better job) and because one thing that I value is my time and their process is fast.I will update this review after my next visit.

Always great service / maintenance. Customer service, specially with Bobby, is always great! Love my Lexus and its service ;-)

I love coming here, always efficient and convenient. I love that you can take a loaner while you car is being serviced. Mauricio is always pleasant and willing to help. Great job!

My experience at Lexus was wonderful. Bobby Rahmani always provides the greatest service every time I take my car to Lexus. This last visit I was very worried about a noise my car was making along with shaking when I drove the car. Bobby assured me that the problem would be taken care of and provided me with a loaner car until the problem was fixed. He is always very pleasant and friendly and keeps me informed to what is happening with my car while in service. It is always a pleasure taking my car to Lexus with Bobby because I feel he is very professional and trustworthy. My car is running smoothly now and is purring like a kitten. I am very satisfied with the repairs. Thanks for the great service!

The battery replacement service was good (done a Monday but the car had been there a Friday before for oil change and didnt check the battery was bad) but i wasn2 days without the car.

Service center is always a pleasure, fast friendly and professional. Thank you for years of excellent service to my vehicles. Ronaldo’s my new service rep excellent experience this past time.

Benny was very professional on time my service was taken care of completely and Efficiently.

SUPERIOR SERVICE by our Technical Advisor BOBBY RAHMANI.Bobby always goes an extra mile to satisfy his clients.We have been fortunate to deal with Bobby for more than 10 years.Bobby is the reason we buy Lexus Cars and have our cars serviced at Lexus North Miami.George & Irena, Sunny Isles Beach

Very Professional from the moment I checked in for my appointment, My service advisor Lorenzo was very Professional, very informative in explaining what was being done on my scheduled first maintenance. Definitely would recommend North Miami Lexus for your vehicle needs, Big Ups to Lorenzo!!!

I was very satisfied with the service thank you so much the excellent service you guys provide

I can only say “ The Best Of The Best” I have been bringing my Vehicles to Lexus Of North Miami for all my maintanance services, my Service Consultant Mauricio Galvan is Amazing he always goes out of his way to help you, His professionalism and expertise are top notch. The shop is always spotless and the Lexus service team make you feel like family. I highly recommend Lexus Of North Miami for all your service needs.

I dealt with Danielle. She kept me up to date through the entire repair process and was very professional. My car was completed very quickly. I really appreciate the team at Lexus and the effort they out into providing extraordinary service.

Patricia is amazing! I was informed every step of the way and I really appreciate the customer service of Lexus and Patricia particularly!

Benny at North Miami Lexus was super kind he was busy but he stopped to help me !! He got my car in and in an hour my car was washed with oil change and my door lights fixed and he came out personally to inspect my car ! Benny is a very competent !I love Lexus of North Miami !

Bobby Rahmani is THEEEE best Service advisor anywhere. Hands-down he always has my back. Very honest, forthcoming and very easy to deal with. Good communicator and always so friendly and kind. I spent a good deal on this trip on a car I have cared for like one would care for a child. I only bring it to Lexus and always put it right into Bobby’s hands. I know it is well cared for even as it nears it’s 15th birthday. It still performs and looks great, thanks to Bobby’s attention to detail at Lexus of North Miami. Very satisfied customer.

I took my 2021 RX 350 F SPORT in to Lexus of North Miami for the first time this week. I had the RX detailed and a problem with the driver side mirror. Also had my 5000 mile service done. They didnt test drive the RX at all. Or rotate the tires. As far as the other 5k service, I dont know if it was done either. They did manage to fix the mirror, thank you. The detail on my RX was ok, just ok. They left some trash in the RX and swirls on the outside. When I came to pick up the RX I was just charged and given my vehicle back. Nobody talked to me about any repairs done on it or anything. I sure would have liked to know what they all did to my RX. I think I should have had the opportunity to talk to a service representative about the RX, not just how to get to the cashier. The cashier was wonderful and friendly and no complaints there. I guess I will never know what services I got. Thats too bad because now I know I have to demand to talk to someone next time. I shouldnt have to do that, in my opinion.

He was a very good experience with Lexus north miami I had a car accident my car assurance send me to Lexus and my car now look like a brand new 🚗 thank u Lexus nort miami

Pleasant attitude. Attentive. Quick. Came to tell us when the check was done and what was determined.

Felipe my service advisor was terrific in getting my car serviced seamlessly!mThank you for a great experience.

Purchased my Lexus at this dealership and wish I didnt. The Sales person, Muhammad, took us for a ride from the beginning listing out a bunch of fees on a piece of paper that added up to all the total fees, he included $750 for registration fee and said we would get a refund on the overpayment. The fees were not detailed in the agreement so when I asked about the refund, there is no reference to how the fees were split. I just had my first service and everyone I delt with was miserable, from the service consultant to the 2 people managing the loaner vehicles. I would not recommend this dealer. Only reason for the 2 stars is I love the car.

Getting through to the service department was an ordeal. I was on hold for 15 minutes and had to call back. Then I saw a direct dial number for the service technician and that number disconnected automatically. I called back again and finally spoke to the service technician who was very helpful and patient answering our questions. You need to hire more people to answer the phone or find a way to process the calls in a more efficient manner. When I complained to the person that answered the phone she said that they are overwhelmed. I run a successful law firm and make sure that we have enough personnel so that no matter what the circumstances that never occurs. Lexus has branded itself as a premium automobile dealership but the service fell short that was standing we have owned a Lexus for over a quarter of a century. At your next management meeting you need to address this issue. My husband owned a BMW and got through to the service technician immediately and they were extremely efficient.

Rear bumper needed repair from an unfortunate crash but luckily the driver insurance cover it and thanks to Hannah that explained the process and kept me up to date with the repair the service for surprise and delight it was done 3 days in advance and my ride looks amazing again. I’m very satisfied with the service from Lexus of North Miami, Hannah and the body shop team. Thank you

Took my car for scheduled maintenance last week As always, the service team was excellent! Benny, my service writer, was extremely helpful and efficient - had me in and out in a loaner within 15 minutes. The service was completed on schedule - car drives like a dream. I’m always extremely satisfied with the service I receive at North Miami Lexus!

The dealership is great while you wait, pool table, baby-foot, some games, and an area for kids. Nice touch!Service is professional and fast. They fixed the noisy water pump and replaced the brakes. My Lexus runs again noise free and smoothly. Good dealership!

I had the best experience at Lexus of north Miami my service advisor Mauricio very attentive professional and has great customer service and gets the job done fast my car now drives amazing . Thank you for customer service

My service consultant Benny is amazing to work with. He has a great personality, keeps me updated on the progress of the job and always shows appreciation for his clients. It is a pleasure to work with him every time I need service.

Lorenzo was extremely helpful. His customer service skills were superb! He kept me updated consistently and that’s what I loved most. He also explained everything that I needed to know about my car being serviced. I am definitely a satisfied customer of Lexus of North Miami.

My experience at Lexus of North Miami is always a great and welcoming one, everyone keeps it professional! As soon as I pull in I am greeted with great hospitality, the service staff is very knowledgeable! My service advisor Mauricio is always informative on properly detailing the exact diagnosis for my vehicle! He is very knowledgeable and have a good way of explaining things to me because I literally know nothing about cars! It feels good to know I can trust my vehicle with my service advisor Mauricio, and the staff at Lexus of North Miami, and that I’m taking it to the best!

My experience was good, and Benny (#6) was great and took his time to go over everything and explained if I had questions.

Mauricio is great. He took time off his lunch break to help me get an oil change and got it all done in under an hour. Highly recommend to work with him and very professional. You will not find this kind of service anywhere else.

There’s people or employees that give the extra mile for the company they work for. Mr.Mihai thanks for an excellent service and I’m glad that you are my Lexus advisor. Once again thanks and I will contact you for my next service.

Deana was very helpful and always kept me informed about my car and when it was returned it was spotless. Thanks

Mihai is great! He’s very friendly, professional and provides excellent service. My repair was done quickly and he provided me a loaner car.

My Service Coordinator since 2012 has been Bobby Rahmani. He is the best. Professional, helpful, and accommodating. He honors your appointment, and promptly gets back to you with any updates. Bobby is the greatest reason that I continue to patronize Lexus of North Miami for all of my vehicles service needs.

I came in because their was a recall on my vehicle. Lorenzo was professional and informative about what he was doing and about what he was going to do regarding my vehicle I appreciated that. He gets 5 stars in my book. I requested that certain things be done and he took care of that as well.

The service was NOT exceptional which is what Im accustomed from Lexus. Your service men were not rude, but not friendly at all. The vehicle still states that I need service, so now I have to take my vehicle back a second time within a week. This is an inconvenience for me. Hopefully, on my return visit the customer service is much better.

Lorenzo was a great help in the service department! He took care of my needs in a professional and timely manor. He made sure to notify me about my alignment and get approval before moving forward. I would highly suggest this place for all your service needs on any Lexus car!

I would have loved to give them 5 stars but I guess thats life. This is the first time going in to get my SUV service, I find my advisor and hes not very welcoming no hi, hello nothing just what do you need. I bought my Lexus thinking that the customer service would be so much better but thats not the case, what can I say maybe next time.

Ive been a customer for approximately four years. The service is always excellent! I have never had any issues. Most recently, I went for a routine service. My service advisor Mihai was amazing! He went above and beyond to make sure everything was taken care of. I would most definitely recommend this dealership to anyone looking for exceptional customer service.

Great service they send a driver to pickup mu car gave me a loaner and was back by 2pm after service was done and clean car. Thank you

Mauricio was easy to speak to and fast service provided….definately a place I would visit again

Great service. Benny was helpful and professional, I’m happy with the experience.

Highly recommend Lexus of north Miami. They did a great job repairing my Lexus and Hannah from collision was amazing, very helpful and she kept me updated throughout the process.Thank you Hannah and Lexus of North Miami

When I went in for my 10k the kids at front desk for maintenance treated me terrible. I expressed my concerns to their manager and they gave me a free detail for my car which was really nice of them. Also my advisor Mihai was so professional and very attentive. I definitely recommend him as your advisor if you’re looking for something that has great customer service.

Very much on time for my appointment for the 34,000 service of my Lexus RX450h and very fast, less than an hour. Bobby great service.

Thanks Bobby, Baron and Lexus team for making what could have been a stressful day no trouble at all. Flat tire was changed quickly by Baron and Bobby squeezed me in mid day to check the old tire and replace it with a new one complimentary as it was still under warranty. Thanks for a no hassle experience 😊

My service was excellent your employees are good customer skills. I was very satisfied Leonery you are very professional keep it up and thank you for service.

Hannah is fantastic at her job. It is a refreshing pleasure to deal with someone who reaches out to you to keep you informed of the status of your job. Too often today you have to run after answers. Hannah kept me in the loop and made sure that my car got fixed as quickly as possible and did a thorough evaluation and walk-through to make sure everything was fixed that needed to be fixed.

Had a fantastic experience. Definitely recommend! I was very impressed with the professionalism and the time it took. I had a concern about the oil change taking too long and Mauricio made sure I made it out on time. Thank you!!

When you go lexus of North Miami to do service on your car or whatever, it is like being at your own home. The people there are courteous, they treat you like family and they treat your car like their own and they do professional work. I was going to forget this important part, while youre waiting for service to be done, you can help yourself with a nice hot cup of coffee or tea, toasted bagels and cream cheese. Free of charge!!

Leena was an excellent communicator throughout the body repair process and the body repair came out well.