Alpha Cycles is a boutique motorcycle shop with an eclectic mix of bikes for sale. From vintage to modern; they are all shiny and looking their best. Their website does the bikes justice so I enjoyed looking through all of the photos from home and bought mine, sight unseen.The elephant in the room is that the business is almost too good to be true for the immediate neighborhood. I recommend visiting the showroom for yourself, just once, and it won’t be an issue.4/5 stars on price but 5/5 on the value of the staff and operations. I can’t think of another place that has so many different types and brands of motorcycles under one roof; especially with the quality of photos on their site. Plus - free shipping to nearby areas!!! If you haven’t had a vehicle delivered to your driveway before - it is super convenient and removes all of the nerves associated with pulling out into traffic for the first time on your new whip.
So Ill try to make this brief. The purchasing process was a breeze. No haggle no problems. I drove down from Jacksonville to purchased a bike, which I LOVE, yet shortly thereafter I experienced a problem. I was an hour or so North of Miami when this happened. I immediately contacted Marco, the owner, who immediately sent one of his guys to pick up the bike. I had to come back to Jax, so Marco assured me he would have the bike delivered to me, free of charge. HE DID exactly that. Unfortunately another problem occurred, while still under warranty, yet the distance between us dictated I take the bike to a local, reputable shop, who diagnosed and repaired the issue. Mind you I initially paid this for ease on involved parties and I was fortunately able to at the time. Marco, his team and I had been in contact about this periodically until I had a diagnosis and solution. I kept log of any expenditures, gave copies of receipts, etc. When it came time to settle up, guess what!? Marco, WITHOUT HESITATION, made good on everything that is Alpha Cycles, and unfortunately he likely took a loss. THAT DID NOT DETER HIM AT ALL FROM STICKING TO HIS WORD AND BUSINESS MODEL!! There was NO HESITATION! Now as with any used motorcycle, spend the time and if necessary a little money to thoroughly inspect ANY used motorcycle. As advertised, Marco warranties his motorcycles, and my experience has shown that HE STANDS BEHIND THIS 110%!!! OUTSTANDING JOB ALPHA CYCLES TEAM! I can say for sure I wouldnt even consider purchasing a used motorcycle from any other dealer in the state of Florida and will readily recommend to anyone in the market for a used motorcycle to go see Marco and his team at Alpha Cycles! Again, to the Aplha Cycles team, OUTSTANDING JOB!!
I came from out town to see the bike and it was everything the owner Marco said it was. We went on a great rest drive through Miami to make sure the bike had no issues. I was totally happy with the service and wish the shop was in my town to occasionally visit by bike. Being in real estate I appreciated the industrial style, bikes elevated on the second floor with elevator access. Very cool!
Pending final review... So far so good!So I must admit I came here feeling pretty cynical but was pleasantly surprised. While they may be small, the service provided was miles above most places in Miami. Alpha Cycles is more like a hangout & lounge spot that happens to sell immaculate bikes, only they have a large and well rounded selection as well. Imagine the bikes that are babied and garaged or rode for like 500 miles and that is what you find here.Staff, owner were very courteous and chill to talk to, business straight forward/ transparent. Service and community is the goal here. The 30 day warranty is very comforting considering if a bike has sat for a long time it could potentially have an issue so you have a good safety net.Overall its a neat place to check out and if you ever consider picking up a bike in Miami give Alpha Cycles a try, Worst case scenario you made friends, and thats not bad at all.UPDATE 12/12/20: Bike is still going strong and have since gone on group rides with the dealer.. place is good to go!
Had a great experience purchasing my first bike at Alpha Cycles. Jennifer was great and consistently followed up and helped with any questions I had. Thanks to all of you!!!
Alpha Cycles is truly amazing. Great service. Great price. Absolutely love my bike.
I recently purchased a 2009 Triumph Bonneville SE in excellent condition from Marcos at Alpha Cycles. He and his staff were professional, attentive, and easy to work with. They processed my tag on-site, and delivered my bike to my home free of charge. They followed through on what they told me they would do and met all my expectations. I experienced a low battery issue within the 30 day warranty period and they were happy to quickly replace it for me. Everything else has been perfect with the bike. Im enjoying the ride. I highly recommend Alpha Cycles, as their bikes are in exceptional condition, and their sales process is very low-key with no pressure. They even let me borrow a helmet for the first few days until I could get my own. Id buy another here if my bank account would allow it. Thank you Marcos!
Alpha Cycles is a very unique and special place. Buying a motorcycle here was more than just a trade, it was a beautiful experience. I bought my first bike at Alpha and their customer service was spectacular. They truly went above and beyond to make sure a long lasting relationship was built. The fact that they even delivered the bike to my house at no extra cost showed how much they care and I considere it a great perk. In my opinion, Alpha Cycles is the place to go.
Excellent attention !! I am super happy with my new motorcycle.. 💀🪖🖤🏍💨
Both Sofia and Marcos have given the best and most professional service to us. They were helping us with all questions and concerns, and they really had our best interest at heart, giving us the best offers and even going the extra mile and sharing helpful tips on how to deal with the financing and insurance so that we could get the best possible offers for us. Providing excellent service is their main goal and it shows. The atmosphere is very positive and good energy is all around their showroom. Really a rare gem in Miami.
Excellent experience! Marcos and Jennifer were very friendly and extremely helpful! Motorcycles are in showroom quality condition! Couldnt be happier with my purchase and the excellent and friendly service!
Excellent service, good deals, a lot of stock of motorcycles, like new and in excellent condition. Marcos is a great person, they deliver your motorcycle to your house. excellent after-sales service. always well predisposed to help and advise. Must go.!
I will preface with I am not a friend or family. I saw a bike I was interested in on line and went by to see it. I was extremely impressed. Upon arrival I was offered refreshments, shown around by the head salesman who is also the owner, very low pressure and I was impressed that I was shown bikes that were best suited for my height, body size and riding experience and not bikes that were better to sell for his bottom line. All the bikes are pre owned, but literally everyone of them looks brand new. I’ve owned high end sports cars and know the difference of how I’m treated at a Porsche dealership compared to a Toyota dealership. You will definitely feel that high end care And treatment at this dealership. My husband drags me to motorcycle dealerships every weekend and I can truly say, this is the first one I have felt at home and not pressured. My husband bought a bike last month at another dealership before we discovered Alpha Cycles, He looked like a kid in a candy store and he talked to me about how he regrets not finding out about Alpha Cycles before he bought his bike. Definitely would recommend!!
I have only good words and memories regarding my motorcycle purchase with Alpha Cycles, I was warmly greeted by Jennifer on my first visit and she patiently listened to my requests and what I was looking for, then I was introduced to Marcos who is 100% helpful and helped me to drive test the one I liked and also ended up buying. Florencia helped me also at the final part of the process and with the delivery of the bike to my front door.The whole process flowed smoothly and vey professional, Id greatly recommend Alpha Cycles because the A1 service they provide as well as a beautiful show room and great all types motorcycles in the greatest conditions and perfectly cared for.Thank you Alpha Cyles!!!
This place is amazing!! it has such unique bikes! I was able to find what I was looking for and Sophia and Marcos were very helpful. They made my experience there amazing, they were very communicative with me in answering any questions I had! I highly recommend this place!!!
Cordial. Professional. Engaged. Just a few words to describe how this shop treats its customers. A relaxed and welcoming environment. Bike was exactly as advertised, and I am quite happy with the whole experience. Highly recommend you try them. Definitely a different experience than most motorcycle shops.
Great place. Had a few issues w/ my bike but they promptly responded and took the correct action to help out the customer. Highly recommended, and extremely professional and knowledgeable. Thanks for all your help in getting my first bike!!
Absolutely delighted in the way the staff at Alpha Cycles took care of me. Great selection of bikes. Only perfect and well kept bikes. Staff was very friendly, not pressuring but instead informative and helpful throughout the entire purchasing process.
Purchased a 2017 Kawasaki z650 and the whole process was easy and fast. Prices were much lower than my local area because there were no dealer or other hidden fees
Amazing service. I am in love with my new motorcycle, it was just as advertised. The whole experience was very pleasant and everything was handled perfectly professional. Would go back anytime.
Wow, you cant beat the atmosphere or the customer service offered by this beautiful n elegant establishment. High class all the way, from the exquisite motorcycles to the personnel and service. Marcos was exemplary all the way. He was not only friendly and professional, but honest and true to his word. The 30 day warranty is a rarity these days and well worth your peace of mind. If youre are looking for a trustworthy business to buy a motorcycle from, this is a MUST. Thumbs up on this unique lil gem.
Nice place, advertised as a boutique, and it is. Friendly staff greeted me at the door showed me the bike I was interested in. I recommend that you stop and take a look, even if you dont buy a bike. Ask for Sophia.
I went to Alpha Cycles after seeing one bike in my price range on CycleTrader. When I went in there, I told them very honestly that I could only realistically look at one bike. They were as nice as could be. They made me feel welcome, talked to me about a lot of different bikes even though they knew I wouldnt buy any of them, and really made it an enjoyable experience. I didnt end up buying from them, but only because their stuff is incredibly nice and well-cared for, and thus more than I could afford. However, I think theyre an excellent outfit, and I hope they have great success.
The best place to buy your dream motorcycle, great service, communication, and pricing, 10/10 would recommend
Service was exceptional, prizes were reasonable. Marcos and his staff were great. Purchased the motorcycle for husbands birthday, he loved it! :)
Great customer experience!I just did a transaction with Marcos, the owner. He got me a great deal, straight forward and smooth. Sadly not something we see very often in Miami... I highly recommend the place!
I found at Alpha Cycles the atmosphere and passion for motorcycles that made me dream when l was a teenager.
The lady there was really nice. I just stopped in to have look and they had a nice selection of motorcycles. I am shopping for a scooter and unfortunately they did not have any. I recommend stopping here for a nice selection of Harleys.
I had a great experience buying my first bike, the owner was very helpful never once did he tried to get me into a more expensive bike. In fact, the bike that I went to see was a bit too high for my comfort seating/riding position, so the owner offered to lower the height of the bike and to reset it afterwards once I gained confidence ...as a courtesy (BUILDING EQUITY).The owner advised: I am not going to sell you a bike that you are not going to feel SAFE riding I rather not sell you a bike Furthermore, I found a bike that I liked and bought if. The owner was very helpful and answered all my questions about the bike that I felt confident and SAFE with. I was able to test ride once I was sure and we had an agreement and showed commitment on my end to purchase the bike, this was after a couple of weeks of thinking about the bike, which by the way I was offered to test ride other bikes if wanted to…NO haggle or calls or emails just a friendly text asking if I had any questions... Folks, please note this is a boutique shop, a local business with a flavorful inventory, so dont assume you can waltz -in for a test ride (unless you are a serious buyer).My bike was delivered at my house on time smooth transaction, here is the best part of this review. Couple of days later the kickstand spring popped out so, I called the owner and he advised that he was busy and if he had a chance and could leave the shop he would stop by or try send one of the mechanics he uses for his shop to stop by my house and repair it or that he would go after the shop closed. I called back a couple of hours later to follow -up and get an ETA, etc.… the team kindly advised that they couldnt find mechanics (to be expected on a weekend)I was a bit bummed out however, the team advised me that as the owner had previously stated he would stop after the shop closed and that if anything changed they would contact me. Couple of hours later and the owner shows up to my house after the close of business and solves the issue (BUILDING EQUITY).
If you love bikes and want a great experience when buying bike, this is the place. Awesome inventory, great variety of bikes and a team of experts that guide you throughout the entire buying process. Sofia, thanks a lot for your advice and service. Definitely I will be back!
Alpha cycles, Was the greatest experience for motorcycle shopping.Marcos, the owner, was one of a kind guy.No words to describe the shop. Beautiful, clean and so friendly. Guarantee we going to do business again cant wait to stop by for my next bike.Thanks ALPHA CYCLES. A +++++++
Great all around experience. The shop looks beautiful and the owner and staff are extremely personable and down to earth. Just purchased my first bike from them and will definitely come back for my next one too!
I drove to this place for 45 minutes and was waiting for over an hour for the manager to give me a final price. He came with $1000 over the price listed. 🤥 This is just fishing practice to get people in the door not good business practice...😕
The service was perfect. Sophie was very nice and helpful. Highly recommend this place.
I will start by saying that not all if my reviews are positive and I had some really negative experiences doing business of any kind here in Florida... but then there is Alpha Cycles, the light on the end of the tunnel! Ive never felt so welcomed and taken care of, without any pressure to actually buy the motorcycle. Marcos, the owner, and his team are truly first of all nice people to hang out with, but then really passionate about what they are doing. I left with the bike and never felt better spending some money🙂 Everything was done there from A-Z in a matter of minutes. Highly recommend
One of my favorite places to shop bike. Fair price and good bikes.
El mejor lugar para comprar tu moto... Marcos y su equipo te generan confianza y te brindan toda la asesoría necesaria. El proceso de compra es sencillo y gratificante!! Cero stress!!Gracias AlphaCycles !!!Overall awesome service. You walk in and feel like you are anywhere but a motorcycle dealer. It is a very comfortable and relaxing environment where you can enjoy speaking to someone about your motorcycle. The people who work there are very welcoming and you won’t have a dull moment while you are there!
I have been riding and buying motorcycles since 1979. I cant count how many bikes I owned or how many dealers I purchased from, but what I can tell you is this place Alpha cycles has exceeded them all! Marcos the owner is an upstanding person. He cares about your experience and the bikes he sells. All other dealers leave there used bikes outside in the sun and rain and for Florida thats horrible. Marcos showroom is simply amazing and is a great experience for everyone one. All the used bikes he has and how they are displayed is like a museum. The bikes are all show quality! Marcos went way above and beyond what any owner of a shop would do. The bike I purchased from him came with a 30 day warranty as do all of them. I had a problem with the bike and not only did he get it fixed but he drove 60 miles to my house to pick it up! And had it repaired and to me on two days! I then purchased a second bike from him and because of my work schedule he brought the bike up to me at night. Who does that? Customer experience and satisfaction is his priority and it shows. There is not pressure to buy just go there hang out have a drink and relax thats the atmosphere. The staff are also amazing and extremely helpful. I will not be buying another used bike anywhere else again. This place is well worth the drive from palm beach to Miami. They only negative thing i can say is they need more financial options so more people can enjoy a perfect bike buying experience.
Very nice place and people!We were invited to have a seat and a drink while waiting, Marcos and the team were very efficient and helpful.Plus they had the bike we wanted!
Thank you, Marco and Sofia for such a great experience you make us live, it was a pleasure buying from you and invited us to be part of the circle, and we love our bike, best Carlos & Delia .
I was looking for a Paiggio scooter and came across there website. I found what I was looking and made an appointment to go down and look at the scooter.From the moment I walked in I was greeted by several people that made me feel at home.They pulled the scooter for a test drive and brought me a bottle of water while a waited. Then I was escorted on a test drive.After returning and scooter handled a little different than a motorcycle, but pretty cool experience. I went home to talk it over with the family.Everyone agreed get a small bike because the scooter is not for you.I went back on the website looked around some more and I was drawn to a 2012 Yamaha V-Star 950. The next day my so on and I went down.They had the scooter ready for another test drive.I then said I want to test drive the Yamaha. They pulled it outside. After seeing in the showroom and now out I was really seeing this bike.We pulled away on the test drive and it felt so good! After hitting the gas and stopping at the first red light I knew I was taking it home.We went in side to conduct our business. After woulds they offered to bring the bike to my home in Broward county.If you want to find your next exciting ride. I suggest you stop down and meet the staff, but one thing be ready for the most amazing experience of you life.I can’t thank you all enough!!!Sincerely,Gary CatronioBroward County
This Business is just so amazing! Customer Service was just so out of this world! Marcos and his team are just soo professional and his Boutique Shop is no joke, so beautiful and professionaly assembled! I recommend going there when it comes down to purchasng a motorcycle...AND THE HOSPITALITY IS THROUGH THE ROOF! Purchased my Kawasaki Vulcan 900cc as a first time buyer, and it was amazing the service they have provided throughout the whole entire process, smooth as silk! Please if you want the same experience please go there asap and purchase the motorcycle that are in the most tip top shape that you would never ever think they are pre-owned whatsoever!
Great bikes, good price and easy approval. The whole process was easy with friendly people. Marcos the owner helped me personally. Very professional. Thank you Alpha Cycles for helping me with my new BMW Bike!
Really great Team. Thank you for this super HD. Services, price everything was perfect. Really a nice store!
Beautiful place, nice peoples and a gorgeous variety of motorcycles.
Amazing place! Great inventory! It was a very good experience.
Awesome shop and great customer service!
Bait and switch, doesnt allow test rides even though I made an appointment specifically to test ride and drove there only to be told no. Bad customer service doesnt have to be rude to be bad.
Muy buen servicio. Compré mi primera moto, una Indian Scout Sixty del 2019, y el servicio fue fenomenal, muy digno y especial. Recomiendo Alpha Cycle al 100%.
These people are amazing