Rebecca and Mark were so friendly and helpful. They even assisted me when I needed to reserve a CubeSmart truck for my move. They were dressed up in Halloween costumes and we I had a good time making my reservation. Thanks!
Mark at the Northlake CubeSmart is always professional and friendly. Goes above and beyond to be helpful. Thanks, Mark. Much appreciated!! I’d highly recommend this location to friends and family.
Mark and Rebecca were incredible with the overall experience and extremely friendly. I HIGHLY recommend this location.
Moved to Cube Smart last summer and its been the best facility Ive experience so far in 15 years of storage. First youll get set up and registered by the manager Neil - hands down one of the nicest people youll meet. Has an answer to all questions and readily available if needed. Their newest addition Lydia is a sweat heart and always a joy to see when making her rounds around the property! The facility is kept clean and cleared at all times. The key code entry is a great feature. Definitely makes me feel safe when Im there after hours. Highly recommend using this facility for your storage needs!
The facility was clean and well kept. The staff were very kind, professional and helpful. If we have storage needs, we will definitely come back or highly recommend CubeSmart in North Palm Beach!
I Recently had to get a storage unit for some newly acquired furniture and I had to look around for places. I could not have asked for a better place to find than this CubeSmart. For such a short notice Lydia, who is one of the managers, was super accommodating and such a pleasure to work with! Her personality really helped ease the stress of moving things in on such short notice. She really goes out of her way to make sure customers have everything they need and is constantly making sure things are the way they should be. I am very happy with the unit as well as the fantastic customer service I have received with not just Lydia, but the whole team there! The unit was spotless and also had a welcome bag including a lock for the unit. It was super convenient that the store also sold furniture covers that I had forgotten to buy beforehand!
After using being a long time Public Storage customer i cant express what a great facility this is. The manager, Neal is genuinely a friendly guy and has gone above and beyond to help us transition to a new facility. The grounds and interior are always spotless, well lighted.
The service and personal attention here is above and beyond the expected. Neil is helpful and Extremely professional. I would highly recommend using this facility.
The place is impecable clean, staff is wonderful. I needed the storage to store some of the customers contents while they were having their home renovated. Ill definitely use cube smart again.
Best storage place! Best Manager Neal ! Best staff Noel! Look nowhere!Better price and service than Public Storage! Manager Neal definitely is a keeper! He helped me moving half of my stuff and installing the wooden hangers inside the unit by printing out what items I need from Home Depot too! Amazing guy has passion for his job and customers! Looking forward to spending many months here! Thanks again!
GREAT customer service. My recent experience went above my expectations. Neal thank you for your patience in recommending the right unit size for my belongings. Cleanliness and up to date conveniences; very well maintenance of the facility itself.
Excellent service. Clean lockers. Neal Parker was especially helpful to correct an issue with excellent results. I would recommend a friend.
Neil and Nicole made the experience easy and safe. I was fully moved in, in less than 30 minutes. Nicole was very helpful as I am a person with disabilities. 5 stars. The building is extremely clean and well lit. I would highly recommend Cubesmart store 0882.
#1:The staff,And the premises are well kept, and secure
Very clean, easy access, helpful staff
I highly recommend CubeSmart in North Palm Beach. The facility is clean and Neil, the manager, has gone above and beyond to help me!
The team thats running this place are amazing. Quick accurate service. Pleasant staff members. The tour was quick with all the right information no unnecessary blabber. Clean building and unit. Feels very safe. Very professional. Noel the manager will make sure you have what you need.
Every time I go to my unit a facility is always nice kept up and in order
Highly recommend. Staff is professional, client-centric. Runs a top notch facility. Very clean and very safe.
I recently rented a unit with cube smart and I am overwhelmed with the way the people working there treats me . They let me know how I can save money and time. This is the kind of service I like and respect. I have a unit with Public Storage and I am very disappointed with them . Now that I discovered Cube Smart I am moving all of my stored goods from Public Storage to Cube Smart,and they are even providing us with a 16 foot moving truck for a rediculousely low rate. I love doing business with Cube Smart and there is a great big difference in cost, cleanliness,safety,and security when compared with Public Storage.
Neal and Noel were always friendly, professional and accommodating. My units were clean and the security system while moving things in and out was easy to use. Also appreciated clean bathrooms! The cost was a good value for the facility and service provided.
Excellent service and a sparkling clean facility made the check in experience perfect. The staff (Noel) is a sharp cookie, knows her stuff and handled the registration and sign in procedure effortlessly and efficiently. Thanks for providing us with a place to keep our important possessions safe while we find a new home.
I have been at Cube Smart for about two years now and can say that even though they have the ability to raise the rent at their will, which worried me at first, has not been a problem. I am paying the same amount after two years.I feel like everything is kept spotless at all times and I feel very safe. Both being in the building as well as my the stuff I have stored.I think the office manager, Neil Parker has a lot to do with that part of my comfort. He walks around the inside building checking to see if everything is as it ought to be.I have asked him for several favors and he has always kept his word.Overall I can’t think of anything I would ask to change.
Everything was handled electronically from NY to Fl. Monthly payment was automatically withdrawn from my account. Monthly confirmation sent. Professionally run.
The staff was so helpful, the process was so easy, the cost was affordable.
The franchisee and the manager were great.It is very clean and well maintained.It is easy to get to.They pro-rate partial months.Easy move in (they even have a truck for you if you need it.)
Clean, well lit and a fantastic staff! I have rented numerous storage units throughout thee years and this by far the best experience Ive had.. Highly recommended and would definitely use them again!
100% satisfied with all service at my location.
I have been using these facilities for a little bit over a year. You couldn’t find a more professional staff than Neal and Noel. Very courteous. They pay attention to details I feel that my needs are always attended too. I am glad that I am using their facilities. Impeccable and spotless facility....
The manager at Cubesmart goes above and beyond for his customers.
The Manager Neal is very eager to help with any of my storage needs and prompt to address any and all questions.
Both Neal and Noel are so down to earth and funny!Smooth process and easy to set everything up. Love that we get to rent a box truck for free too!
The facility is clean and well secured. The management staff is professional, helpful, and courteous.
This facility is very clean, and Neal has great customer service. From the moment I walked in he was attentive, and helped me a great deal. They even have a free moving truck, that you can use to move your things. I am glad I chose them over Public Storage. Keep up the good work!
Always courteous staff, premises clean and carts always available.
I popped in today... ready for storage. Never had it before so didnt know what to expect. Neal parker was great. He translated what I needed to secure my storage took me up stairs showed me the exact cube that I was going to be purchasing that day got me all set. I completely understood everything about how to access the security the size.I am very happy about my experience with CubeSmart!
Neal Parker was wonderful to deal with. Professional, personable and brought me right to my rental locker!
I have used Public and Extra Space in the past, but this was by far my best experience. The front desk staff was knowledgeable, helpful and pleasant. Neil, the Manager, was very kind and accommodating. The use of a courtesy truck was a huge plus. I highly recommend this clean, easy-access, well-run facility!
Manager was great
Extremely clean building and storage cubes. Mr. Parker was very helpful and professional. We highly recommend this place.
Neal and Noel are true professionals. They are very accommodating and helpful at every opportunity. I have rented from this company for years and they will be always my first choice. I highly recommend them and Cubesmart. Thanks for all your help Neal and Noel.Tony Huet
Cubesmart is great! Ive had a unit there since 2017, and I just downsized this weekend. The facility is in great shape, and the woman working in the office was professional and proficient. My experience there has been excellent so far.
The facility is very nice and clean. Working with them to secure a unit was a pleasure. Managing staff was excellent. However, we arrived with the Atlas truck and we could not get in the elevator because my code was keyed in wrong at the office. This caused a great deal of stress as the movers were standing around waiting. I would recommend this company making sure that your code is properly keyed in.
I switched to here from another storage facility down the road and I couldnt be happier. After 9 months with the other place I was ready to just give my stuff away to not have to deal with another storage facility, so so glad I came to cube smart. The manager and staff are kind, prompt, and best of all HONEST!!
Best experience ever. Customer service was impeccable. Noel and Neal answered all my questions and made this transition smooth. Both are great! The facility is super clean. It was easy and convenient moving in, need to rent more space . Im sure this will be an easy process well! Cudos excellant store!!!
Well, so far the facility and team have earned 4 stars and I remain optimistic. It has only been a week since I first stopped into their location to inquire about renting a space and then today, I rented their truck and moved in my 1st round of stuff. The staff (that Ive met), Janessa and Omar, have been very helpful and respectful. There are a number of unloading entrances and the floorplan seems well-designed to accommodate us storage folks. All in all, I am anticipating a very positive rental experience!
Staff are helpful and friendly. The place is clean and nice. You have access till 9 or 10pm that’s a plus. Highly recommended
Cubesmart is a pleasant surprise in the self storage market. They are reasonably priced, clean, secure, easily accessible, and their hours are all I need. I just started using them in February of 18. Ive used others in the past and was not pleased with the service. The most impressive part of my experience was Omar. He works there. He truly seems to care about your needs being satisfied. I made an online reservation and received a follow-up call from him in minutes. When I stopped by to check it out he answered all my questions in a very friendly and professional manner. He didnt try to sell me a unit that was larger than I needed, he showed me the units and let me decide. I was sold. He finished the paperwork in just a few minutes, explained access procedures and rules, and I was on my way. Hopefully they wont raise my rates in a couple of months like other self storage places have done to me. At this point I highly recommend cubesmart and thank Omar for making it such a painless and pleasant experience.
It was a very pleasant experience. Neal was a pleasure to talk to and made the whole process very easy.
The employees, cleanliness of units, security.
I have rented many spaces from CubeSmart as well as other storage companies and this has been the most pleasant experience. The staff was a great help and the space was super clean!
Great manager. Very helpful
Very courteous and professional staff, very clean and safe property
Omar and Janessa were so kind and accommodating to all of our needs. The facility was clean and they made it easy to access our stored belongings. I recommend cubesmart to everyone!
From the very 1st call the staff has been awesome. The manger, Neal has a great sence of follow through and very professional !
Competitive rates, excellent and very friendly customer service. Nice, new, clean facility. Very happy I moved my stuff here from Public Storage.
Really clean facilities. Neil was great didnt b.s me around. Will definitely be giving my business to them very soon.
The staff was great they even helped us unload the truck
Neil was a great help and very friendly. Great experience!
Omar is the man! Very helpful, very professional and very friendly! 👌👌👌 10/10 would recommend.
Very clean and great customer service. Highly recommend this storage facility.
Had to go in to down size my unit. Ann, who was from Lake Worth cubesmart made the transition easy. She was very curteous and helpful.
Very professional with exceptional customer service. I would definitely recommend this facility for self storage.
Loved the care here
Be careful!!! They raise the prices without notifying renters on a whim!!!
Nice helpful folks. Long term contract not necessary.
Omar was great to work with........New, clean,well maintained and temperature cool!
Fast, efficient. Nice facility.
Very clean and the staff are professional
The manager and the place
Nice cubes
Professional manager an assistant.
Price good
Clean care about customer
Hi. Write today to inform you of my satisfaction with the service received by Mr. Omar Darville on my first day and every day when I needed information on this storage. Thank you. Thank you very much, people like these, we need in all companies, for a good and safe assistance for our belongings like this my case with my things from my corporation ElenaS Clothiers co. I feel protected and in good hands everything saved thanks again.Also the day you need something in very early hours with the assistance of Miss Janessa Whit Field.Thanks to responsible and willing employees, we will get ahead of this economic situation, all companies and the United States of North America.GOD BLESS YOU.