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Boost Mobile
389 A, Somerset St, North Plainfield, NJ 07060, United States
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Boost Mobile

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Mo
Review №1

#1 location in the area and the only place that have all iPhones available

ka
Review №2

Best experience i have ever had with phones stores, they take there time they have the best customer service and employees! will always be back here

La
Review №3

Once I bought My new phone I was invisible..had a problem with my brand new phone had to go back 4 times..still doesnt work correct..

Al
Review №4

Best phone store in the whole area and the only place that was open during this pandemic and working really hard to get people on and going with their services and needs, much respect for these people and this location. I will recommend this store everywhere and on Facebook because you people deserve it. Great job and god bless you guys

J
Review №5

Worst experience. Scammed out of money on a family mobile plan that was not compatible with 2 of my phones and they blamed me. We went back to the store The very next day and they weren’t their to assist. We had to switch back to previous carrier because we were with out service. When we finally were able to get in touch with them 2 days later they said they were closed for their holiday and gave me the run around and blamed me that the carrier they put me with told me my phones weren’t compatible, they said the carrier was incorrect and refused to refund me after I allowed them days to make it right. I tried tried to stay local and give business to the town I live in and they scammed me.

Ja
Review №6

Really great experience with these guys, they know what they are doing, I switched my 3 Verizon lines to boost mobile and they also gave me another free phone and free 4th line for the same price for 3 lines, service is amazing phones are perfect I will always come back and definitely buy all my cases and accessories from this location. Best location in the Plainfiled area and central jersey 👍👌

Za
Review №7

These negative comments don’t make any sense for the most of them I’ve been always buying here and never seen a bad thing about this store. THEY ALL GREAT EMPLOYEES AND RESPECTED PEOPLE. Really the Best cell phone store around and they have EVERYTHING!!

Ya
Review №8

Great people they the only boost mobile thats open I appreciate u guys for supporting us thru this pandemic

Ra
Review №9

10 stars!!!!!!! Literally THE BEST BOOST MOBILE STORE IN THE WHOLE AREA, the only real boost mobile with the best prices they beat everyone price in the area and made me walk out as a happy customer, thank you yaya for the great service and the great attitude i will always come back and bring my family and friends over you guys are amazing

Sh
Review №10

Great service here. Moe always takes good care of me. I purchased my phone about 2 days ago and its the best ever. The service is great!

mu
Review №11

They hooked me up with iPhone 11 for a very good deal and it was cheaper than all the boost mobile stores and they’re cool people to deal with

Jh
Review №12

Great guys, the only phones store that knows about everything and also about every company, yaya is the man to talk to and also they are so professional

Ro
Review №13

Moe and yaya helped switched from veriozn to boost mobile 4 line for a 100 flat, and got amazing deals on devices i give this store a 10 star!!!!

An
Review №14

I love this store they always have tooo many options of everthing and best cases :)

Et
Review №15

Came in there to get the iphone xr and i walked out with the iphone 11 for the same deal .. i love this location

Ke
Review №16

Great store the staff are super friendly the manager moe even gifted my mom a case with her new iPhone and gave me a discount on a phone charger for the car this is my go to place from now on

Zb
Review №17

Just bought a new phone for the best price that nobody can beat got nth but love for ya

sa
Review №18

Ask for yaya he literally knows everything about iPhones and androids and if u have a simple problem he would fix it for u with no charge not like other stores I appreciate the service 👍🏻

An
Review №19

Best Boost Mobile store I’ve ever been to and you can also do layaway at this location. Amazing!!!!

Ro
Review №20

Got the J7 refine its an amazing phone, Eduardo did a great job and gave me a great deal I give this store a 7 star. Go and get your best phone deals and accories from that location.

En
Review №21

Amazing guys there are so cool and they help you out with everything you need

Br
Review №22

I was having problems with my phone service so I took my phone in to see whats going on they told me it was my phone so Im decided to look at my data connection it was the problem they had rather sell me a phone for 150 to 200 instead of investigating the problems no technical service all is salemanship and commission

Er
Review №23

Do not buy a new phone here. I purchased a supposedly new iPhone from this location and the first phone had scratches and a cracked camera lens. The gave me a different new phone when I complained and this phone is clearly used as well. The battery health is under 80%, phone wont hold a charge etc.... This place is selling used phones as if they are new and charging full price for a new phone. SCAMMERS

Mi
Review №24

Best cell phone store in the whole area with great customer service and very helpful staff and great deals that no one else will do!!

Ar
Review №25

Best customer service out of everybody I appreciate you guys

Ja
Review №26

Best prices in Plainfield thank you so much guys

Mo
Review №27

Best prices on everything, got a new case and they have the best designs 👍🏼

Ma
Review №28

WORST STAFF AND MANAGEMENT EVER. WILL NEVER USE BOOST. UPDATE: So, the rude management staff responded below with misinformation. He or she clearly did not do their research about the matter. 1) I never asked for a fake receipt. 2) I provided the pin and code associated with the phone. 3) We provided the location of where we purchased the phone (Westville, NJ). 4) Boost Mobile Customer Service DID ask us to visit the nearest Boost Mobile to get verification of our service which is why we came directly to the store. 5) The Boost Mobile employee did NOT do his best to assist me and simply ignored us and refuse to help. SO, it appears the management is just as rude, misinformed and incompetent as the staff. This would explain the disrespectful behavior and horrible treatment we received at the store. Apparently this is the environment condoned by the management.Original Post: Our Boost Mobile phone was stolen. Someone added our Boost Mobile cell phone number to a Sprint Account without our knowledge or permission. While Sprint was very willing to help, they could not proceed without Boost Mobile verifying our accounts existence. I went to the North Plainfield Boost Mobile store to simply get verification of the account we had (which is now defunct due to the transfer of our number to Sprint). We provided all requested information including the pin associated with the phone and date of purchase (including location). Not only was the male employee rude, he provided false information to me about Boost Mobile destroying ALL customer records and when I questioned him on that, I was refused assistance by him. Per Boost Mobile Customer Service, the statement the employee made is not true. The North Plainfield Boost Mobile employee (male) also refused to contact his store manager per my request and stated we dont have managers at this store location so get out please. I asked if the Boost Mobile employee could at least assist me by calling customer service and see if they can show him how to provide any proof that our account existed and he refused again to assist while continually asking me to leave the store. When I addressed his rudeness and unprofessionalism, he laughed at me and my children. The Boost Mobile employee stated You have no business here. I cannot help you. Leave. Not only are we disappointed at the lack of assistance with Boost Mobile in verifying the existence of our previous accounts but to compound that with a rude, unprofessional and disrespectful store employee is utterly unacceptable. This type of behavior by a Boost Mobile store employee should NEVER occur. Maintaining employees with this level of disrespect and unprofessionalism speaks volumes as to this stores lack of customer care. Bottom line, someone is enjoying our phone number. Boost Mobile is the only one who can provide the information to rectify the matter but wont. This is outrageous.Leaving us in a situation where we have no cell phone, no cell phone service and no proof of past service is simply not acceptable. Thank you Boost Mobile for absolutely nothing and for hiring/maintaining rude and disrespectful staff. I will take my business to Sprint since at least they care about this gross injustice and deprivation of our cell phone usage.

Ed
Review №29

Great costumer service!!

Mi
Review №30

Great service and great prices number one location that I ever been for all carriers

ya
Review №31

You want a phone or a case don’t go no where else this place have the best prices and best customer service they take there time and make sure you happy I been shopping at the place for 5 years and I love it

Vi
Review №32

A very good service with great prices and very gentle employees

Ke
Review №33

They over price Everything, Nothing that I purchased works to its full capacity, or is worth what theyre charging. I purchased a brand new Samsung galaxy and a Boom Pro bluetooth speaker for $100, in April, by June battery in the phone is no good, the phone continuously stays hot, and blacks out. The speaker, hmph, my phone is louder, the charger cord isnt compatible. I seen the same speaker for $35, afterwards.

We
Review №34

Nice place for buy phones

Mi
Review №35

Love these guys

Ke
Review №36

They are thieves, Im stopping by with the cops tomorrow. My debit card was charged $ 20 to load up my phone but it never made it to my account.

Om
Review №37

Never trust the guy who works here

Ma
Review №38

Great people and great prices

Do
Review №39

Great people and great service

Ko
Review №40

Took my iPhone 6 there to get fixed for $100 and it stopped working after 30 minutes

JO
Review №41

Amazing service

Mo
Review №42

Opens whenever they want, regardless of what the sign says

je
Review №43

Professional people 👌🏼

Ye
Review №44

Great price

Ga
Review №45

Excellent service speak Spanish and English ask for Eduardo or Moa are very kind 👏

Be
Review №46

Thanks for the best service

Ma
Review №47

This place is very bad they take advantage of people they give you a guarantee on their cell phones and after they are damaged they are not responsible. Very bad cell phones

Km
Review №48

The service is taken advantage of the innocence of people to collect what they wantI really feel outraged to see how one of these places is not better supervisedAbusive

Fe
Review №49

Who runs it leaves much to be desired

Information
19 Photos
49 Comments
4.3 Rating
  • Address:389 A, Somerset St, North Plainfield, NJ 07060, United States
  • Site:https://boostmobile.com/stores/offers?utm_source=google&utm_medium=lastmile&utm_campaign=00180000016ZzciAAC
  • Phone:+1 908-279-6230
Categories
  • Cell phone store
  • Telecommunications service provider
Working hours
  • Monday:10AM–6PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
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