I was able to return some pvc parts despite the 90 day return policy and not having a receipt. Even with just getting store credit I was surprised.
A lot of young workers who clearly do not care about there job. How can you work somewhere every day and not know where anythings at?
Clean facility, real, helpful humans available to assist, a good assortment of necessary things. Definitely an alternative to other Big Box stores.
Biggest crock dont even have order ready. An didnt even know what was on backorder. Had to wait 30 min for order. Didnt bring scanner to pick up area. Get your job right love it or leave it..... dont think you deserve that 1 star
Had list of items to buy. No problem in locating items. Checkout was efficient and the clerk was polite and professional.
I love this store it has everything tools food plants 🪴 building supplies
We need a car battery. We called around getting prices. Did not call Menards but went there to check. They had the battery and Menards price was the best . Better then I riellys and cohagen and carquest.
I dont even have to think about this one I love this place the employees are helpful but I go there enough to now were everything is at one thing my hubby and I have been talking about is the materials the pick up out side well sometimes we just need a few peaces of backer board and were in a hurry that day oh ya backer board id water proof and you install it on before your tile on walls, counters, floors . So anyway then we have to get off go and have to wait in line some times which move pretty fast wait in line purchase a mask because we dont know how to save ours ever then walk all the way to the back corner of the store to grab a pick up paper for the backer board walk all the way back wait in line again to pay for it then run out side get in sour truck drive to the back have the gate look it over go look for it for the backer board load it up go back to the gate then we go by then at least 25 -35 minutes have gone by anyway my point why cant have order,pay pick up drive threw in the back .that would be great ok I made this sound so crazy long but I will do it by the time Im back in my car I am already have my hands full of different things:-)(◔‿◔)
Employee in paint department was very helpful. Even looked up and told me what aisle to find the other item I was looking for in a different department.
Super store! Great people employed here. Friendly staff and this store outdoes lowes hands down. 100% recommend.
What a joke. This store has employees that dont know their job. Also they have suddenly decided that you have to wear a mask. Went shopping today. Got all of my products together. Went to check out. They refused to check me out. Nebraska does not have a mask mandate. Wont be going back to this waste of money.
Pretty good but half the team still forces masks and is the only place in town that does. We are from out of town and they require you to buy them to enter. So you spend money before you even get to do your shopping.
Terrible quality, no respect for the Americans With Disabilities Act. I havent been in since April, 2020 and will never be back after seeing the way they had customers crowded shoulder to shoulder in the entrance with a security guard corralling every customer through a 3 opening. Way to protect folks! Lets slow them down and down crowding up in the entrance in the beginning of a fake pandemic!
Really good store always has what you need it seems, and the employees were fast to help me find what I newd.
Totally ridiculous experience. They forced my 18-month-old baby and three year old son to wear a mask and anybody that has an 18 month old baby or a three year old child knows about how well that went. When they would not keep their masks on they would not check us out because my 3-year-old had broke his. I will definitely never shop at Menards again.
Drove an hour home with Freezerit all bent up on all the sides. back to North Platte, Nebraska to exchange- not in my plans
Dont like their mask requirement. Most of their stuff is average quality big box store type merchandise. Pretty good selection.
Save big money at menards
Great prices great all around shopping.
Every thing is always good at Menards in NorthPlatte
I love this store, selection is HUGH!!!!!!!! & Friendly, nice & such helpful people working there !!
I applied for a job here and everyone was very friendly and welcoming!
It was a great experience the staff is knowledgeable and very friendly I would recommend menards
Applied for a position that was falsely advertised. Nice people though.
I found the items I needed. Staff was courteous and helpful.
Had some great service from younger employee...check out I gotta the the panic switch hit before he asked me to mask up.. oh no prob.. do to the crisis..just talking with my companion. The thought police swooped in (female employee) to subdue me I guess just in case I died laughing under my mask..oh and the lady behind me, has her mask down below her nose! The tiny cashier just all in her face happy helping her unload her cart.Was I profiled? As a free thinker..
Too big. To many choices. I only go there if I know exactly what i want.
I called about an online order...technically not this stores responsibility, however Im not intrigued by trying to find out why I havent received my $300 order using an email service. So, I call i get transferred to Rebecca in customer service....who, I think should be capable of this task, but I was wrong. Either that or she just didnt feel like working...🤷♀️So she transferred me to plumbing...well, I didnt order any plumbing, but James answers the phone and proceeded to go above and beyond for me. He was able to track down my order and tell me exactly when I can expect it delivered. Thank you very much James!I appreciate the great customer service you gave me.
Helpful staff, Larry Burns went above and beyond to help us find what we were needing. Thanks Larry.
Menards is a fantastic place to shop. Groceries, lumber, anything you are looking for can be bought there.
Would like to have handicaped access to the up stairs never have seen it I thought for the past year it was just storage!
Mask Nazis. Employees are treated terrible.
I was just a passenger. Had no experience today.
Everything was well stocked and displayed.
Good customer service and atmosphere
Very awesome place to shop
Love this store. Prices are great, they have EVERYTHING.... even grocery items, including things you dont see elsewhere.
Great store 👏
Easy to shop and if you have a return they are very helpful. Was a great experience
We found everything we were looking for. Staff is very friendly and helpful.
Nice store. Clean. Nice staff. Great product at good prices!
Great service. They always have what I need!
Couldnt find prices of mulch. Had to look all over for someone to help then told had to go to the lumber counter. Should have mulch marked.
Everyone was friendly and helpful. They took time to really help us. We appreciated that.
As usual, menards takes an hour every time I go there. I asked an employee where to find a lighter in the grilling section, I was given a vague finger point and I think its over there. I would pay 11 percent more just to shop at locally owned hardware places.
Great Folks here and they Hustle
Had what I wanted on hand
If you need it/want it, go here! Great prices and the staff is always excellent
Im done with the mask thing, 99.99 percent chance of surviving the made up virus. Does NOT warrant a mask on health people.
Very poor experience with Mernards. Employees acting like nazis with authority.Was planning on spending about $800. Won’t be back.
Awesome store
Had what we needed with very friendly assistance.
Its a hardware store, a garden center, an appliance store, a food and pet store, and lumber store. Did I miss anything?
Experienced good use of employee authority in gently voicing to this customer to re-mask. Good job.
Every helpful good
Never stepping foot in here again until they stop with the rude comments and these masks. When all this is over you still have to be decent to people
Im a contractor in the area and Im by up until recently my materials from Menards due to exorbitant prices in local markets. Most recently I purchased 10x6 ft fence panels and 4x4 10 ft posts to do a fence job. I got almost complete with the job and started to notice that the wood was twisting and multiple directions and Im referring to the 2x4s the 4x4s and the fence panels themselves so while Menards may be a big store with a lot of options and the prices are inexpensive that age old adage you can get what you pay for definitely takes effect here there wood is subpar most of the materials they have are subpar although inexpensive I would rather pay a little more for a much better piece of wood. The staff to run at the management the workers are all very helpful and good I just think Menards needs to take a closer look at the quality of their product theyre turning into a Walmart for home improvement.
Great place to get just about anything it seems. Staff was very helpful and always asking if we needed any help.
Manage was nice I forgot my wallet and she held my cart for me. They got truck unload pretty quick all in all this visit was pretty good.
Not pleased at all with my most recent experience there!! I was asked the gal at the front if someone could grab the item I needed since I cannot wear a mask. She said no. Told me to order online... and when I explained that I would be paying with cash and not a card- she just shrugged at me. Really? They lost out business for good... to bad too... we’ll be building a house soon...
I went in not exactly knowing what it was that I needed and spoke with Larry B. In plumbing who not only knew what it was that I needed, but directed me where to find it. Great experience overall!
Huge selection of Homegood items and tools. Pet section is huge! Very polite helpful sales people
Great friendly service was a little bummed out there wasnt more Christmas lights
The employees were very helpful and they had what we needed
Better than the Menards in Kearney.
Not bad but dont try and go through the exit to enter. They get pretty angry.
Been waiting for my 11% rebate for months now. I got some home projects Im waiting on it for.
I went to menards to purchase a new craftsman lawn mower. Menards had a good selection of gas and electric mowers to pick from.
Easy shopping
Selection is good but...we bought a washer and dryer. I call to set up delivery. The guy tells me 3pm tomorrow. So I leave work early to be there intending to go back to work. The truck pulls in at 7pm !!!!! Only 1 guy. I paid for delivery so my husband in his late 60s wouldnt have to lift the washer and dryer. The guy was helpful with the installation but I paid for delivery and set up. Not too happy with losing hours at work and not completing my work but my husband has to help get them in and out. What if he wasnt here???
Great place to shop
Ran into Hitler [store manager] he ordered me to put my mask on! Instead of asking politely he yelled put your mask on i was in process of checking out he also ordered the cashier to stop the transaction. Stood over me until i obeyed his order. Once the transaction was complete off came the mask. Yes i knew about the store policy i had it down chatting with the cashier because she couldnt understand me trying to talk through my mask. So basically the dude is a idiot ordering me to put my ask on without even trying to ask me nicely! Enjoy your shopping in nazism mernards
Found what I needed and had help and promptly got the blinds cut I needed too.
Everything you have good varity
They had what I wanted. But I had to walk clear across the store to get it. That is a really big store.
Great to get what you need and employees keeping customers and themselves safe with masks and social distance
Good place
Dont waste your time or money. Bad products and bad service.
I would give 5 star rating for the product selection and people that work there, which is opposite of HD.But the biggest pitfall is there systems for contractors and ordering.#1. They desperately need a Pro Desk where contractors can check out their employees without being present. And so that when an order comes in, it doesnt get lost in the abyss like my last order for cabinets.#2. They need systems to ditch the paper game and a way to look up orders from my account number or phone number. If I lose my paper order form or just dont bring it due to the order showing up 2 months late, I wont be able to just go pick it up in the back, I will have to go into the store, then have them look up my order, then have them print it off then go drive around back through the security police gate. I backed up a huge line to the lumber gate because they couldnt look up my order that they delayed 2 months later, they could not find it, and they could not let me in. Then even worse with the systems, you cant log onto your account and access previous orders. You have to go to your spammed out email.But all in all, good products, good prices, bad systems.
Why would you turn off automatic doors? I realize its an exit but everybody goes in that way. One after 1 you can watch customers walk into the door.. not only a hazard but difficult to get in when you try to bring in your own cart...
Love the store
Great service pleasant employees
I have never in my life been treated that bad from an associate and it won’t happen again. I will not shop here, they preach masks and distancing but it’s ok for their people to wear them incorrectly and they can stand right next to each other but if you get within a few feet they are rude. Nope, not happening to me again. Menards you can kiss my money goodbye!!
Very helpful
They had what I needed
Once again it was off to Menards to buy some wood. After looking through three different stacks of wood I found all the pieces for my project. I can find most everything I need here. I do have to pick through a lot of wood to find straight nice pieces for my projects.
They are the only place that had a good carpet cleaner! 😁
I love this store! I can spend hours shopping and just looking at all the stuff they have to offer. Its rare to not find what you need.
Very helpful in the yard. Thumbs up for wearing mask!!!!!!
I bought a few appliances there at great prices. Employees on the other hand seemed to be bothered after me asking a few questions. Tried to sell me a fridge that had a couple dents and scratches on it after paying what I did I asked if they could bring down another one and it seemed like that was hassle for them only to come home & realize that there is still dents from them trying to transport the appliances. Could’ve been treated better after discontinuing military discounts. Sue was helpful but didn’t really know what she was doing which in turn made it more difficult for us as customers.
Good hardware prices, and 3/4 of the grocery section IS CHEAPER THAN THE LOCAL GROCERY STORES.Not sure if that reflects on how good Menards prices are, or how poor local prices are...Overall, great selection, ultra friendly and helpful staff, and just an all around great place
Gone way overboard with the mask mandate. Bought my dryer elsewhere because of it.
They have lots of space but not much on the Shelf
Menards is great. Ressonable prices with great prices. They provided instruction & a caring staff during my construction of an addition. Thank you so much.
Couldnt find anything I was looking for home depot is better
Worst customer service ever!!! Dont say ready for pick-up when you dont even have it!!!
Just the employees are enough to keep coming back!! Mr sister loves walking around the store. Everything a person needs can be purchased at this store. Great store!!! Thank you frances comer.