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Public Storage
1130 Mineral Spring Ave, North Providence, RI 02904, United States
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Public Storage
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Ke
Review №1

Kari was extremely helpful and I would highly recommend this location. Great prices. Access. And customer service. !! Highly recommended.

st
Review №2

Kari is the best!!! Need help with my number and she was right on it. And is always cleaning the property.

Da
Review №3

Highly recommend using Public Storage on mineral spring! They had great, convenient storage and the customer service makes it even better! Kari was very sweet and made me feel really comfortable.

X
Review №4

Very friendly great service. Wish I could give more stars. When you go ask for Keri.

An
Review №5

Has amazing storages and this wonderful lady named Kari helped us find a good storage and nice and kind. Amazing place near stop and shop and it just wonderful, if you need storage come here.

Da
Review №6

The facilities are very clean and the Kari is very friendly and helpful.

ke
Review №7

Was so fast and pleasant after horrible experience at another location would definitely recommend to others

Em
Review №8

Kari made the check in process so easy!

Br
Review №9

Megans the best, helped me 150%

St
Review №10

Kari has the best customer service in the wt

Ti
Review №11

Kari was very helpful and knowledgeable about everything related to renting a storage unit. She was patient when I didnt understand the technology required to rent the unit, and she was both kind and cheerful.

My
Review №12

Miss Kari fantastic, very good professional

ZA
Review №13

Kari is so nice! helpful and honest. very good experience

ad
Review №14

Kari was beyond helpful. Made sure we were making the right decision on our storing needs. Overall great experience, thank you again!

Br
Review №15

Kari is very good at her job

Vi
Review №16

Kari is a excellent and a very nice person. Very kind! Thanks!!

Jo
Review №17

Good experience good customer service need help ask for Megan

An
Review №18

I rented from public storage in naples florida for 2 years, after having damage to my condoI found the people there very professional and helpful.Not so great in north providence Rhode IslandI would recommend going anywhere else jI was unable to get into my storage area after paying someone over $200.00 to move my items from an attic. My storage area was locked no one there to assist, after I was told someone would be there . I started calling immediately hoping that someone would be able to unlock my storageI’m out 200 and still have had no response after many calls!Go somewhere else !!!!!!!!!

lo
Review №19

Kari was alot of help with questions that I had. Ive been back and forth many times over the past few months and she always keeps the property clean.

Va
Review №20

Excellent service by Kari.

fa
Review №21

A very nice person, Kari. So wonderful always respect full . Love it

He
Review №22

Kari is a great customer service very good job☺️☺️

Ka
Review №23

Carolann was so helpful. She puts you at ease during the whole process.

Ma
Review №24

Great experience at this location. Christine was both friendly and helpful. I left having all my questions answered and a full understanding of the rules and procedures of the storage property. I would recommend public storage to anyone and everyone in need of storage services.

Fr
Review №25

SHe helped me, Kari, was very helpful to get myCombination back againShe walked me through it step-by-step.I want to see what it saidWhere is itMy phone is FrozenHector that happened in RussianI need help

Sa
Review №26

Everything was great and easy, I did everything online and was able to have no issues. I did stop on the office and Danielle was helpful with providing the information I needed. Great experience so far!

So
Review №27

There is NO ONE like Christine! No matter what time of day, you are greeted with such warm hospitality. She is a compassionate soul & loves her job. She has a great work ethic and remains confident under pressure. Christine is resourceful & a joy to see when I walk into the office. Service with a smile & a wonderful heart. What more could you ask for in a manager. Happy Holidays PS!!!

Mr
Review №28

Danielle was helpful, very forthcoming with information, and I never had any issues.

De
Review №29

Great customer service. Easy access on and off highway .

Di
Review №30

Kari is AMAZING with Her Customer Service!!

Ma
Review №31

Kari did an out standing job.

Ro
Review №32

I recently left Providence to move to Oklahoma City for my job and I came into the Public Storage at 1130 Mineral Spring Avenue and spoke to a young man by the name of Rick who was courteous and made my experience an enjoyable and he exceeded my expectations and I felt very uncomfortable storing all my personal stuff such as family heirlooms but Rick told me that the storage facility is protected and my items will be safe. I recommend everyone to this location. WAY TO GO RICK YOU WAS AMAZING!

Ma
Review №33

I was very impressed with the customer service and with the pricing which was very straight forward. No ridiculous fees. This facility is both out of the way and easy to access from the highway. Clean place, friendly staff. I dealt with Danielle when I registered and later on, a manager that lives on site. Both were excellent.

Ni
Review №34

Probably the best customer experience that I have ever had. I recently graduated from college in New York and am doing a PhD program at Brown in the Fall. I needed to store my supplies for when i moved to Providence and happened upon Public Storage. I called the store and spoke with Christine, who in mere seconds provided me with a space, the details on that space and confirmed for me that it was available and it would be held until I arrived. While we were in traffic and worried about not making it in time, she consistently assured us that everything would be alright and took the time, after closing, to show us the space and provide us with the best details possible. She was beyond helpful and Public Storage is blessed to have her as an employee.

Ma
Review №35

Danielle was extremely knowledgeable of all the products they had to offer. Was extremely helpful from start to finish. Clean unit clean grounds. Felt very safe! Thanks Danielle!

ke
Review №36

Wonderful person, great customer service! Christine was so helpful!

jo
Review №37

Mice got into my storage unit destroyed almost everything that wasnt in a plastic bin that was tightly closed, I told the front office all they could say was file a claim and clean it yourself, I DID lost about 2,000 worth of from clothes to a brand new blender, they even had babies in my furniture ( gross) got 250 dollars since mice are only covered up to a certain amount ok but the process was easy so Im fine with that. Told the front office again about the issue just got a ok, mice still getting into my stuff and this is now during Covid.. I find another unit somewhere else moved my stuff out, I call to tell them I moved out got a ok as long as everything is out your set, and told them again about the mice issue in that unit, before they have someone else move in and again got the same ok.There was never any food in there nor was there ever anything that was dirty in there..

Li
Review №38

The place is alright. It is not the most honest. I asked the guy on the phone to tell me how much cash i needed to rent the storage, I was very clear to ask about any fees, taxes and specifically insurance. He assured me that there was no other anything. When i got there I was told a different price due to a mandatory insurance, but every employee is told that they are to leave out discussing anything about insurance even though I am asking. Lying by omission is still a lie. I am to old and work to hard to be lied to.Danielle was the only reason I didnt walk out. She was great. Everything you can hope to find in customer service. Friendly, helpful, and informative. Public storage should be grateful, I cant imagine how many customers she must prevent from walking out and doing business elsewhere.

Pa
Review №39

Was shocked by the property they have clean storage units and have a outstanding review.. but now i see why, they make sure you get the right size space at the best price. If your searching my god this is the place to go 🌟 🌟 🌟 🌟 🌟 all day !!! Thanks guys.

Tr
Review №40

The service here was great! I kept my things in this unit for about 3 and a half months and it was well protected! The people in the office (I spoke with danielle) are extremely helpful and friendly. The storage units themselves are also very accessible. You are given an individual code to reach your unit. You can certainly drive right up to these units as well! Definitely would use them again

An
Review №41

My experience with Public Storage has been excellent from the beginning. After completing the online reservation, I received a prompt call the next morning from Danielle. Although I had requested the unit to be reserved at a later date, Danielle was very inviting and accommodating to secure a unit for me that very day. Upon my arrival at the location, she provided me with great customer service and was very attentive. Danielle took the time to make sure that the size I had selected was proper for our storage needs. We even went out to the unit so that I would know what I was getting. She even suggested products that I would need and I had not yet even thought about. Sure enough, when the time came for our move we utilized them thanks to Danielles professionalism and knowledge. Danielle was great! She remembered my name on the next visit and all my storage needs from the last time we spoke!

Ro
Review №42

Christine was very helpful. Will use North providence public storage again. Thanks so much for your help.

De
Review №43

Danielle was great to work with. Easy set-up, clean and secure. I was a tad bit disappointed that the wall on the unit I rented is buckled but I trusted Danielle when she said not to worry. She says it is secure. As I think more about it I am hoping it is also secure enough that water wont seep in. Ive rented with Public Storage at another location in the past and had no problems. That is why I let the buckling in the wall near the ceiling go. IT should be fine. If not, thats the purpose of insurance. Right?

Me
Review №44

Service was excellent. Christine was super pleasant and beyond helpful with finding me the right storage space for my things. Would definitely recommend coming here. She was so nice and delightful.

Yo
Review №45

Christine is super Awesome! Extremely professional and provided exceptional customer care! Thank you so much 😍

Be
Review №46

This is actually Gael, Danielle helped me out on Friday with finding the perfect unit for my belongings. She was very assertive in making sure I got the best deal available. She went above what shes asked to do and I would highly recommend anyone to use this storage facility. So if you choose to go, Ask for Danielle :)

Je
Review №47

Loved the service level at this location. Fast easy and convenient. We wanted a bigger unit and they changed it in a matter of minutes. I would recommend this location to all my friends. Keep up the good work!!!! Thank you

Fl
Review №48

Excellent help from Kari

Su
Review №49

Very easy; Danielle is the best. Knows everything about storage and was so helpful! She even called me to tell me I had placed my lock on incorrectly so I could come back and secure it properly No long term commitments, either. Thank you.

Au
Review №50

David was excellent over the phone. Quoting price and making the overall experience enjoyable and easy. Great guy and keeps you engaged!

Su
Review №51

Very nice facility - clean and friendly staff. Christine was very informative and helped me with pricing and answers to my questions about contract and fees and overall process. This is definitely an option I will consider.

Ma
Review №52

Went here because it was very close to my new apartment. Was tended to by a woman named Danielle, she was very helpful figuring out what size unit I needed for the amount of money I wanted to spend not to mention she was very friendly and in good humor throughout the entire paperwork, payment, and walk through process which she helped me get done quickly and efficiently answering any of my questions without hesitation. Other than that the facility seems very safe and secure as well as clean and there is excellent lighting for when I was still making trips later in the evening. 5 stars! As far as storage places go this is a great one!

Je
Review №53

Rented for a bit, great experience. Move out was smooth and easy.

De
Review №54

Have had a good experience with Danielle, shes helpful and friendly. However, I do regret choosing Public Storage. My understanding was my rental was 100 dollars a month, starting January of 2014. Shortly after I had an increase of 50 dollars, I was informed this was due to the average of rentals in the local area. I then just received another increase for the same reason. Total increase in a year and a half was 75.00. If I had known this ahead of time i would have chosen a storage area in Pawtucket that locks your rental fee locked in. And which is climate controlled. Very disappointed at this point. I also questioned why its mandatory to pay 9.00 a month for insurance, when liability amount doesnt cover the total value of my property. (Very low amount) if you have damage. Nothing can be done about this. I didnt know how low my property was insured for and I dont feel I should be forced to pay this extra a month.

Fl
Review №55

This is the only time i would consider a review because christine was very helpful, and actually helped me figure out a way to save money on an additional unit...

Mi
Review №56

I highly recommend renting here, I’ve never done storage before and Danielle was a sweetheart! She answered all my questions and was focused on getting a storage that fit our needs.

Ca
Review №57

Very happy with the service, and will go back if i ever need storage again.

Ch
Review №58

The girls there have been so helpful, and made everything easy and quick!

Ro
Review №59

Good rental prices. People are easy and nice to deal with at this location.

sa
Review №60

Great customer service. clean, secure, easily accessible, and friendly staff. Will recommend.

Jo
Review №61

They have been very helpful with explaining everything and move in went smooth.

Me
Review №62

Very cool place to do business. No pressure and everything is explained fully. Danielle is especially wonderful....makes you feel like an old friend is watching your stuff!

Su
Review №63

Christine in the management office was extremely helpful. She answered all of my questions, showed me multiple storage units of different sizes and gave me advice on which to choose, based on the specific items I needed to store. I would recommend public storage to my friends.

Sk
Review №64

Good deal helpful staff and clean grounds recommended for your storage needs.

de
Review №65

We had Christine as our assistant and she was friendly. We immediately connected with her and she made renting our first unit very easy. She walked us through the property and assisted us with our move. The units are clean and we highly recommend Public Storage.

Ta
Review №66

Danielle did a wonderful job! She made sure that I got the right size storage unit, that would fit all of my stuff. She also helped me get a pretty great deal. Thanks for the help Danielle, keep up the good work!

RD
Review №67

Christine was very friendly and delightful to work with. We now have a storage unit with her help!

Ro
Review №68

Richard did an amazing job helping my father. The best customer service I’ve seen.

Jo
Review №69

Great place nice and cleanVery professional my disabled mother Rents there and they always take care of her

Ma
Review №70

Super easy process only took a few minutes to rent. Service agent was nice and helpful.

Jo
Review №71

Could not find anywhere for the items I wanted stored. Danielle is organized and friendly. Great pricing and service. Highly recommend!!

Ge
Review №72

Do you want storage space. This is the place to stop. Service was excellent and you would have storage space as per your needs.

Le
Review №73

Not bad

Sc
Review №74

Ive been with Public Storage for a number of years now. Danielle, the property manager is tops. She knows her job. Suggested the best storage solution for my situation. Property is neat, units are clean and dry. Definitely recommend!

Ch
Review №75

The storage place is clean and secure. The people who work there have been really nice.

De
Review №76

So glad I switched.. My old storage was raping me in charges constantly raising my rent.. Saving now $25.. I found unit online earlier in the day reserved got a call within minutes from office she saved for me went right after work signed.. Done Deal.. Clean unit.. Great Staff and Very Helpfull with my transition..

Hu
Review №77

This storage place has extremely helpful staff members.

Jo
Review №78

I have been with them for a couple a months, clean and well professional!!!

Ed
Review №79

Well take care place Mr Zac very kind and thoughtful

Ro
Review №80

When i pay my moms bill they are very nice even though account is not in state, its easy to pay, and no hassle.

Al
Review №81

Easy to set up and leave, great prices, friendly staff. The premises is kept very clean and was plowed during the heavy snowfall. Would definitely use again.

Em
Review №82

I am just wowed rick is simply amazing he was so friendly and helpful. If your looking for storage this is definitely the place to go.

Ro
Review №83

I was very impressed with the professionalism of Danielle, she was informative about the products and very polite. When i need storage i will be going here as the facility looked clean as well.

Cl
Review №84

Came into this location with my aunt to help her out and Rick was awesome. I’d definitely recommend their services and recommend Rick’s help.

Ka
Review №85

Christine really took care of me last minute. She was really kind and made sure that my needs were met. I would highly recommend this location to anyone looking for storage.

AS
Review №86

The place is great! Rates are in everyones price range & the property managers explain EVERYTHING to you. No one wants their locker to be on the next episode of Storage Wars ;) Locker is clean, grounds are safe (You get a code to unlock the gates). All in all, great place!

Ch
Review №87

Danielle is extremely helpful! She went out of her way to help me upgrade my unit..... highly recommend this location.

Mo
Review №88

Super friendly and helpful!! Units are clean, huge, and safe...Danielle was extremely nice and helpful when I transferred to a larger unit!!! You will not find a better storage place!!!

Al
Review №89

Christine is an angel. We arrived at 5:57 and she still show us a unit. How could we not rent a unit. Great customer service.

An
Review №90

Christine is fantastic went through everything with me recommend the North Providence location

Ma
Review №91

Great customer service,clean lockers and great prices.Even in the cold he showed me 3 different size units.and was just amazing i would refer all my friends.

Ju
Review №92

Danielle has great customer service skills. She has always been pleasant to deal with everytime Ive needed to do something involving my storage unit. And I usually leave with a smile on my face.

To
Review №93

Awesome experience rick and danielle make a great team. Clean facility i went to rent at the cranston facilty but there where 0 units available so the company is doing something right.

Je
Review №94

Danielle is super nice. we always have conversations every time I go in to make a payment. Built a nice relationship. Love It Here!

Li
Review №95

Danielle was really nice even called us to see how our move out went. Great customer service!

An
Review №96

I am very pleased with my experience at public storage. Danielle was very helpful and understanding of my needs I would strongly recommend public storage in North Providence. thanks again Danielle

Ch
Review №97

Danielle showed me a few units and was very patient while I decided. Everything went smoothly and was very quick to setup.

Sa
Review №98

I needed a last minute storage container for my stuff so I came here only later to find out that I was being grossly overcharged for a unit, but you know - I needed a unit for a week and I was desperate.At the end of the month, I received a phone call saying hey youre gonna get charged again come and return the key. So i was told to they close at 6 and to come for 5:30 and I did. I showed up to the office at 5:30 and the office was closed. Nobody in sight. I called the next morning and was told I could call the district manager, Kerry, and perhaps she could help me from being charged for another Month. So I called and she didnt answer and called me back and left a voicemail stating that there was nothing they could do and my balance went from 34 bucks to 234 bucks for half a day. They would not help me and I was told there was nothing they can do. I cant believe how upset I am at this sort of customer service. Awful awful experience and I would never recommend anyone to use this place.

St
Review №99

Space was perfect for me needs, service was perfect. Would recommend!

Ch
Review №100

Rick took his time to show me multiple storage lockers,he was informative on pricing and access.I originally was not going to store because i wanted 24 hr access but after him taking his time and seeing how friendly he was i couldnt say no.Thanks again Rick keep up the good work 😄.

Information
14 Photos
100 Comments
4.7 Rating
  • Address:1130 Mineral Spring Ave, North Providence, RI 02904, United States
  • Site:https://publicstorage.com/self-storage-ri-north-providence/897?pid=pslocalsearch
  • Phone:+1 401-834-7467
Categories
  • Self-storage facility
  • Automobile storage facility
  • Boat storage facility
  • Moving supply store
  • RV storage facility
  • Storage facility
Working hours
  • Monday:9:30AM–5PM
  • Tuesday:9:30AM–6PM
  • Wednesday:9:30AM–6PM
  • Thursday:9:30AM–6PM
  • Friday:9:30AM–6PM
  • Saturday:9:30AM–6PM
  • Sunday:9:30AM–5PM
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