$1700 (no small chunk of change!) order during the time of the virus and sent a message. An automated email said I would receive a response in 24 hours. Three days later = no response. Called about seven days later & machine said they were only filling parts orders. Waited until 20 days later, still no response, no charge to my card. Called. Got an answering machine (same automated recording) & left a message. No response. Emailed to cancel my order 36 hours later and NO RESPONSE. Nothing on their website stating they are closed.

I am having a difficult time reaching anybody at this company. Id like to purchase their products but none of the listed numbers work. I have tried the 1-888 number from the website, as well as the 440- number listed on their automatic reply emails that say We will be in touch within 24 hours. Any type of confirmation regarding this would be much obliged.