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Trampoline Pro
709 N 400 W #1, North Salt Lake, UT 84054, United States
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Trampoline Pro
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Ja
Review №1

This place is awesome! I needed a replacement net for my 15-foot trampoline, and they had one that fit perfectly. Not only is the net high quality, but it was less expensive than anything else I could find, even on Amazon. I will definitely be going back for anything else trampoline-related that I need.

Mi
Review №2

Nice, friendly employees! Clean shop! Excited to put my trampoline safety mat on..great price! I will return to buy my tramp needs from trampoline pro from now on!

Je
Review №3

Jump Slammer is very well made. It’s withstood years of heavy use. After one kid tried to hang on the rim, it snapped. Customer Service responded quickly but they did not have the part (new rim) in stock. Two weeks later they had the part and proactively shipped me the part no questions asked. That is the kind of product support I want in a company. Nice job. Nice product.

Ja
Review №4

Excellent service and helped find exactly what was needed... they actually put together a custom kit for me without even being asked. Totally recommended!!

Sh
Review №5

Trampoline Pro has everything we need for our trampoline! They have THE BEST customer service! We have purchased a basketball hoop that attaches to our trampoline and my kids seriously use it every day. We have also bought a replacement mat and ladder. Love them!

Cu
Review №6

I am so excited to find a place that I can get replacement parts for our trampoline. These guys have awesome prices for quality items!! I will be back for some additional items here soon.

Ju
Review №7

Super helpful! Discounts for in-store are a fantastic surprise.

Pr
Review №8

Awesome place to get bbn your trampoline parts! Awesome service!

To
Review №9

Awesome customer service and great pricing! They got me exactly what I needed.

Me
Review №10

It was so nice that a human answered when I called with a question! Great customer service and quick delivery.

Mi
Review №11

Great friendly help and service.

sa
Review №12

Great customer service walked right in and got the mat that I wanted! Highly recommended!!

Sh
Review №13

Trevor was amazing got us the enclosure and ladder needed highly recommend great service

Bl
Review №14

These guys are honest and upfront and I would recommend them to anyone that is shopping for outdoor equipment

Sa
Review №15

We needed new trampoline parts. They had what we needed and they are excellent quality!!

Su
Review №16

This company is the best! Staff is all very helpful and they have excellent customer service. I bought the mini-trampoline (exerciser) and I LOVE IT! It is well built and quiet as it has bungee cords instead of springs to hold the mat in place. I highly recommend.

Bl
Review №17

Weve had our trampoline hoop for over 2 years now. I just emailed to ask about replacement parts that have worn down. It was one of the easiest warranty experiences Ive ever had- and they went above what I hoped to get my hoop back in top share for the next couple of years. Top notch customer service. I wouldnt hesitate to purchase from them again in the future!

Ma
Review №18

Trampoline pro has the best customer service. I bought a ping pong table from them. As I was assembling it I noticed one of the hinges was facing the wrong way.I contacted them and they sent me two new ones to make sure I got the right one. I complained again, because the two new ones looked wrong. So they sent me a third one. I thought the third one was wrong again, BUT WAIT!!! My son looked at it and realized that the hinges were reversible and that I had the right hinge all along. (So embarrassing!) I apologized to them and they said it was no problem. I don’t know of many other companies that will respond so quickly and be so courteous. Even when I was the one that was wrong. I will definitely shop at Trampoline Pro again!

Bi
Review №19

Bought a trampoline mat, pad and ladder from them. They work great! First pad didnt fit right so we called them up and they quickly sent out a new one for us. Looks great and the kids love it.

Ka
Review №20

These guys are great! I bought a new spring pad and net for a new to us trampoline. They were most helpful and had everything I needed. Definitely going back any time we need parts!

Al
Review №21

Quick and friendly service! They had just what we needed!

Ri
Review №22

Great experience here at trampoline pros! Took great care of my needs.... I’ll be back!!

Ma
Review №23

Awesome customer service! Very nice and helped us find a new replacement net that we needed for our trampoline! They also offer great prices! I would recommend using them for all your trampoline needs!

Ry
Review №24

Great place good guys I got my replacement safety net and got a cool rack for bikes and skateboards

Ch
Review №25

Great place to get very nice trampoline accessories at amazing prices. I highly recommend.

Ca
Review №26

We bought a basketball hoop from one of Trampoline Pros KSL adds. When I inquired about it, their response was quick and very helpful. The product was exactly what we expected and really even better quality than we expected. We will definitely do business with them in the future!

An
Review №27

This place was great! They had what we were looking for. Went into the store to pick it up, super friendly. I would recommend to anyone.

Ma
Review №28

Very knowledgable and helpful.

Al
Review №29

Our kids have lived on our trampoline since being quarantined and when the mat got a hole in it they were devastated! Apparently trampolines are as hard to find as toilet paper in this pandemic. We were so lucky that Trampoline Pro had the size of mat to fit our tramp! The low price was amazing after pricing around, customer service was great and our kids were back to jumping in a day.

Ma
Review №30

I appreciated the helpful service and products!

Bl
Review №31

These guys tried everything they could to help, but I had to go elsewhere to find a mat for my 30 year-old trampoline.

Ja
Review №32

Great Customer Service!

As
Review №33

These guys were AMAZING!! We drove down from Idaho and they were so helpful and accommodating. I would definitely recommend these guys for any of your trampoline needs!!

Da
Review №34

TrampolinePro customer service is the best. I recently assembled a Pro Jump Slammer hoop and a piece was missing, I e mail customer service and within a few days my missing part is on its way.Thank you trampolinepro! For the great service

Ch
Review №35

Full disclosure, they gave me 10% off for leaving review. That is not why I’m giving them five stars though. I’ve bought a trampoline net, basketball hoop for the tramp, and now a trampoline slide. They’ve always been super friendly and great to work with. Products have been super high quality. Been using the basketball hoop two years now. Even left it out over winter and still in good shape.

Kr
Review №36

Such a good find. Ordered a pad and had it available within days. Affordable and extremely well made! Definitely recommend!

Al
Review №37

Went into the shop and the staff was awesome. Very knowledgeable and helpful. Will be back for sure.

Iv
Review №38

Bought trampoline parts here. The staff was super friendly and helpful. Will dedinitely come back when needed and recommend to everyone who needs trampoline parts.

Sa
Review №39

Super helpful staff and super fun products for kiddos!! I would give 10/5 stars if I could!!

Br
Review №40

We needed a new mat for our trampoline but didnt want to spend a fortune. I found Trampoline Pro online and it was easy to pick out the right mat on their website. I went in to their warehouse to pick up my mat since their site said you could get a better deal. I got lost on the way and the sweet receptionist stayed on the phone with me until I arrived at the right spot. I saved a lot of money and ended up buying a few extra fun toys for the tramp (basketball hoop and slide) since they gave me such a great deal. I highly recommend them!

Be
Review №41

We needed a new jumping mat for our trampoline, and I was referred to Trampoline Pro by a friend. Im really glad I was. The customer service was great!!! The guys answered all of our questions, and provided us with information and ideas that we hadnt thought of. The instructions on how to measure your trampoline on their website were super simple, helpful, and spot on.I was also blown away at their affordable prices. We ended up purchasing not only the jumping mat, but a spring pad and a little slide that attaches to the side of the frame. This slide is perfect for our two year old, who can now safely get on and off the tramp without help. We love it!!!

Ji
Review №42

Happy with my transaction. Exactly what I needed at a great price.

Ja
Review №43

We went for the slide ladder. Left with some other fun things. Our kids have loved the slide, and it’s easy enough our 2 year old doesn’t need help getting on and off.

Ja
Review №44

This place is great and theyre working hard to accommodate all the things that the customers needs its very busy right now be patient with them

Ma
Review №45

This place is awesome! I bought their custom created bike rack (rec-rack) and the build quality is excellent. Their customer service is also unparalleled. Super responsive and you actually get a human when you call in. Great prices and service. No reason not to support a local company!

St
Review №46

Stopped in to buy a discount item from KSL classifieds. Staff was friendly and helpful, whole process only took about 5 minutes and was completely painless.

Pa
Review №47

Wanted to add my 5 stars to Trampoline Pros customer service. I ordered the wrong size mat for our trampoline. On the 26th of December, I called to see what I could do to fix the situation. Sadie gave me great service by providing me a return label and I ordered the correct size the same day. I already have the new mat (correct size) on our trampoline and the refund for the first mat. I love finding companies like this one (thanks to the reviews of others) and will buy from them in the future!

Kr
Review №48

Trampoline Pro was awesome! They had everything I needed to restore my old broken down trampoline net and spring pad! The service was great. I have told everyone I know about them. I will definitely be returning there for my trampoline parts for years to come.

Je
Review №49

My husband and I went here for a trampoline slide. The staff was super helpful. They have so many unique items like a corner bike rack,(which we also ended up buying), long boards and long board paddles. We definitely plan on purchasing more items in the future.

Ch
Review №50

We needed a trampoline pad for a party on short notice. Trampoline Pro had one in stock at a great price. The staff was very friendly and helpful. Thanks so much!

Ke
Review №51

Awesome customer service! Bought a hoop and they loaded me up with curbside pick up and pay. Thanks!

Jo
Review №52

Good prices, very helpful, everything I needed was available

Ty
Review №53

Great people, great products and great prices to match! I was pleasantly surprised with everything and the very knowledgeable helpful staff! Thank you!

Bu
Review №54

Trevor and Josh were incredibly helpful, knowledgeable, and very friendly. They have a whole bunch of other products that they sell as well, so I highly recommend you check them out. I will definitely be back!

Br
Review №55

Awesome guys with a little of everything. I needed some parts to make my trampoline new again, and they had everything, and I was shocked by their cheap prices. Very satisfied!

Sa
Review №56

Just bought a new mat, slide, and pad from these folks, and they were great to work with. Highly recommend them.

rj
Review №57

They were super affordable and A very friendly staff!!

Ti
Review №58

Great service and the local in-store prices cant be beat!

Ka
Review №59

I needed a replacement part for my trampoline, emailed their support team, and within hours they had the part on its way to me! Fantastic customer service!

Ku
Review №60

The staff was super helpful when I put one of their nets on an other brand of trampoline. Set me up with all the right parts, no running around to get more hardware and for an awesome price.

Ga
Review №61

Very helpful and friendly staff. Was greeted right away and salesman was very knowledgeable about products and made sure I had what I needed to complete my job. Thanks trampoline pros!

Al
Review №62

Trampoline Pro was great! Sadie was super nice and helpful! I was in and out with what I came for. Easy purchase and we are excited to try out our new trampoline slide.

Du
Review №63

Came in for a basketball hoop. $30 dollars, best price around. Friendly staff, would recommend to anybody. Ill be back for a trampoline pad this summer

St
Review №64

Customer Service was second to none. Pricing was very reasonable. Couldnt be more satisfied, only place Ill go.

Bl
Review №65

Went in yesterday to purchase a trampoline ladder and had a great experience. Their customer service is exceptional and prices are better then any where else!

Te
Review №66

Spring pad, slide, ladder all for under a hundred bucks.

Le
Review №67

Everyone was very friendly and helpful. We only had a frame for our trampoline. They got us all set up with everything we needed and saved us money. (Like new again!) Highly recommend these guys!

Li
Review №68

The employees at Trampoline Pro were super helpful and knowledgeable. They had everything I was looking for in stock and showed me how to set up the safety enclosure I purchased.

Ca
Review №69

Love Trampoline Pro! We bought a universal net and basketball basket. Easy to work with. Went together quickly.

ch
Review №70

They were very helpful. Had what I was looking for and it was assembled. Fast in and out. Thanks

Ra
Review №71

Sadie and Ben were awesome!! great help to finding some oddball components for my trampoline. I highly recommend.

Ro
Review №72

Trampoline Pro was incredible in every way. From the advice/answers to my questions over the phone to purchasing my product in store, all interactions were professional yet personable.

Sa
Review №73

Best prices around! Was fast and very helpful. We will be return customers for sure!

Da
Review №74

Great company! Great customer service.

Ju
Review №75

It is so great to have a local store to be able to go into and get replacement trampoline net caps, springs and spring cover pad. The price was way better than anything online and the service was great.

Er
Review №76

These guys are great! Great product; easy to install and the best customer service! arrived ahead of schedule. Very helpful - they actually answer the phone and return calls promptly!

Ke
Review №77

Great customer service and cheaper than Amazon! Worth a visit, more than just tramp parts and long boards.

Ph
Review №78

Very helpful and courteous. We made a mistake on size and they were happy to exchange for what we needed. Our store of choice for trampoline needs.

Jo
Review №79

Trampoline Pro offers a wide selection of trampoline parts and accessories. They also have several unique products that make great gifts! Their customer service folks are more than happy to answer your questions, or help you find the perfect product or replacement part!

Rx
Review №80

Bought some springs cheaper than Amazon and got them faster. Staff were awesome as well

Ka
Review №81

Seriously, one of the best local businesses Ive dealt with! I cant say enough good things about this company. Josh, one of their employees, went over and above helping me! They have great prices that are half the proce of amazon or other online retailers. Chwck them out! Great quality products too

Ka
Review №82

Best trampoline parts store ever! Also sells lots of other outdoor activity items, great place to shop!

Na
Review №83

Trampoline Pro not only has great prices and products but they also have great customer service.

Ma
Review №84

Great people! Came in several times and worked with 3 different people. Professional and friendly. Even the one answering phones was a very pleasant and helpful call! Thank you!!

Ma
Review №85

Great experience, much better quality trampoline springs than what I have gotten online and less expensive, will definitely come back.

ch
Review №86

Great price on a hard to find size of a trampoline mat. Easy to find location. I was In and out in 10 minutes. They guarantee their product, as they said I could return it for any reason.

Ca
Review №87

Great customer service and amazing prices! Totally will be recommending them!

Ch
Review №88

The people are very nice and helped me get exactly what i needed. Such a great place!

St
Review №89

I originally ordered online and then realized they are local. To save them shipping, I came in store and the customer service was excellent! Highly recommend if you need a trampoline or replacement parts.

Fa
Review №90

Their prices are very competitive and trampoline accessory products seem to be high quality. Their staff are also very helpful.

Ta
Review №91

Kids are so excited we finally got a new mat. I couldn’t be anymore excited for the price paid and how convenient it was to get. Great staff and service!

To
Review №92

My experience at trampoline was amazing! Their products are fantastic and totally reasonably priced.

Je
Review №93

Great service! They were helpful on the phone before my visit so that I knew what parts I needed. Great prices too!

Sa
Review №94

Just bought a bunch of stuff from here and they man was extremely helpful. It was a great experience. We will be back for sure!

Je
Review №95

Very helpful and friendly place!! I needed a trampoline mat ASAP and they were so great to accommodate my short timeframe and answer all of my questions. Very knowledgable with their products and willing to go the extra mile to help you out! Best prices around!!!!

St
Review №96

Great store and customer service. Best place for trampoline parts hands down.

Je
Review №97

Stopped in for replacement parts including a new mat and walked out with what I needed at a great price AND got new toys and assessories to go with it!All for less than half the cost of a plain old trampoline! Ben was great to talk to and hooked me up! Thank you!

Br
Review №98

Fantastic store! Amazing service. Honestly surprised about how affordable stuff was.

Ca
Review №99

Friendly and helpful people - helped me get some rec racks to tidy up my garage. The racks have been fantastic.

Je
Review №100

Bought a safety pad and springs. Great service and they were very helpful!

Information
28 Photos
100 Comments
5 Rating
  • Address:709 N 400 W #1, North Salt Lake, UT 84054, United States
  • Site:http://trampolinepro.com/
  • Phone:+1 385-333-8349
Categories
  • Outdoor sports store
  • Store
  • Warehouse
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:10AM–5PM
  • Thursday:10AM–5PM
  • Friday:10AM–5PM
  • Saturday:10AM–5PM
  • Sunday:10AM–5PM
Service options
  • In-store shopping:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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