Horrible storage facility. First of all, a lot of their great reviews here are for their motor vehicle inspection, and unless you drive a brand new car I wouldnt bother with them for that. VERY picky, like unless you have new tires & windshield go somewhere else, theyd flunk you for a wiper streak. Office hours are a joke, theyre almost never there. I receive SSD, a very small amount of money on the 3rd of every month. This is of course 2 days late for life storage of northbridge & gives them an excuse to charge a late fee. This is the second month theyve done this to me, and like last month I paid it and Im STILL locked out. Went there today, nobody there even though office hours say they should be. Their prices are ridiculous as well.
Not much to say really. No amount of words could ever describe the kind treatment I recieved here at this Life Storage location... I walked in and was immediately accepted like if I was family and in a sense I feel as though I am. Sherry, you really are a blessing and meeting you was an honor. 😘
I come here every year to get my car inspected. Quick service with no hassle. I highly recommend.
Very nice, thorough and quick service! Ill be back next time. Thank you!
I get my car inspected here every year and these girl are so thorough when it comes to the safety. I have two children and I am truly blessed to have them go through my car the way they do. My kids are my world so there safety means everything to me. So thank you so much ladies! ❤️
Shelia has to be the best manager I have ever met. She went above and beyond to make sure I felt welcome and comfortable. Was a very friendly and heartfelt environment. If your looking for a place that makes you feel like your family than this is the place to go.
The manager shelia is a rockstar! She has been working by herself the past few weeks and is making sure we customers are taking care of. Definitely a super woman. She should get alot of credit between working the office and inspection station. Way to go girl.
Everytime I walk into life storage, the lady’s in there are always in a good mood and always make me feel welcome! When anyone asks me if I know of a good storage place I always tell them LifeStorage!
Shelia is a great manager! I have never felt so welcome and comfortable renting at a storage place. Thank you very much ladies your doing a great job! 😊
I would like to give kudos to sherri. She is so sweet. Very friendly. I think she should become the manager. The manager there now is not very friendly. Everytime I am in my space. Sherri is outside, either blowing leaves, or weed whacking. Where is the other girl. I would like to know what happened to Lisa. She was there for a long time. All the reviews I read on here is all about the other girl. She writing her own.
I come here every year and get my car inspected. Shelia thanks for all your help. Happy to see that you have finally moved up in the company. You are a very smart young lady, I look forward to seeing you next year.
During my many many many rental processes, Shelia has been a complete rockstar! I could not have done this without her motivation. Completely straight forward, honest, and a great sense of humor. When I go into the office and she that she is working I am instantly happy by her presence. Thank you so much for making this journey easier for myself by being a warm hearted person and always making me laugh! Would love to have you come and work for my company one day.
Very friendly and respectful
These ladies are amazing. I get my car inspected here every year and I am truly impressed of how well they check my car. I know they are completely honest unlike a garage because these woman are not looking to sell me anything. They truly inspect for the safety of me and others. I love this place and will never go anywhere else.
I always do my cars inspections here because of the efficiency and good service of the ladies in charge of this service.
Got my inspection sticker last week. I told the ladies I would do a google review. Kind of late, because it was last week. Sorry girls. But all went well. They told me that I needed new tires. Which I new I did. Hope they wouldnt catch it. But they did. I am actually glad they failed me. Or I wouldnt have gotten off my butt and got new tires. Glad I did. Had a storm the following day. All safe. Peace out.
I just want to thank the new store manger Shelia for her help. My family and I where having a hard time with the storage process and she made sure we understand the terms. Outstanding, wish I could give more than five stars. Thank you 🙏
Made a reservation the other day. They called and left message. I called them back today. Asked if I could come today. Rented a 10x10. Then I was going to buy stuff to pack. They had it all there. So convenient.
I went here the other day, because my friend recommended it. Entered the office and the greeting was very warm. They welcomed me, by saying welcome to life storage. And said there name. Also asked me mine. Right then I new they were going to listen to my needs. Very helpful. Made a bad into a good. Thankyou.😃😀
There is so much I can say about these ladies. But I would be here all day. My company rents a space here. Every time I come in. They are always doing something. They really work hard. Whether it is inspecting cars, or walking around. Sweeping, shoveling. They asked me if I could do a review. Without any hesitation I said absolutely. Keep it up ladies. Merry Christmas.
Hours could be better and you can find climate controlled places for less money.
Just rented here this past weekend. Girls are amazing, had me in and out of the office in no time. Even showed me how to use the storage space, this is my first time needing one. Would highly recommend to anyone in need of storage to come to this location.
Hell I am please to announce I found the best place to get my car inspected. Very honest. And they cant sell me anything. Just inspection. No mechanic on site. To sell you anything.
Fast friendly service
The girls here are amazing, I never have an issue with them! They are always working hard. Shelia helped me when it came to deciding the best storage size for me and my wife! Thank you very much.
I was kind of skeptical to come and get my car inspected. Because it was a storage place. Thinking a junkyard or something. Totally wrong. Girls were great. In and out like 10 minutes. Definitely coming back. And telling the fam.
Got my car inspected today. The ladies asked if I ever came here before. I said nope. They asked if I would come back again. I said absolutely. That is why I am doing a review. Awesome people. Thankyou.
Went here to get prices. Then I asked about climate control. They dont have temperature units. I was going to go somewhere else. But they were so convincing, and so sweet. Before I new it, I had just signed the papers. Also gave me lots of ideas, to keep my stuff clean and safe. Thankyou ladies. 😁😄😍😃
Thank you Shelia!!! You where an awesome help, my mom was very great full for your kindness. We will definitely keep you in mind if we need storage again.
Got my car inspected. Took only 10 minutes. Fastest ever. Also inquired about storage. Unfortunately no spaces available for a car. I guess you snooze you lose. Nice girls.
Get my car inspected here every year! I have four kids all under 14 and I love that these girls go through my suv and inspect everything. They make sure my vehicle is safe for my children and myself to be in. Never had any problem and I will continue to use these girls.. If you want to make sure your car or truck etc. is safe for you and your family to be in go here! They don’t miss anything.
Great place to get your inspection sticker. A great bunch of women.
5 stars to this place for stickers. I would do more stars for the girls. But only gave me 5. See ya next year girls.
Amazing customer service! Woman work hard at trying to assist with my every need when it came to renting. I highly recommend this storage location to anyone looking for a clean and customer friendly environment.
Currently have a space here, the girls are extraordinary. Always make me laugh, never have an issue when paying my rent. I Tend to be late often, but Shelia is always calling me and reminding me my rent is due. Top notch woman she is, would make an amazing manager.
Got my car inspected today. Wanted to also rent a 10x20. Since my car is legal with a new sticker. The girls were nice, but no 10x20 available. They did suggest the Oxford store. But a little bit out of my way. Thankyou anyways.
Amazing woman! The manager and her co workers work really hard and answered ever question I had. Made me feel comfortable and confident in storing my belongings with them.
I am a storage consultant. And I wanted to see how other storage facilities run. So I took a stab at this storage. Very impressed that they bring locks on a clipboard. While showing the customers a space. Site is very clean. I may come back and offer someone a job.
Went to Life Storage during the week. It was closed. Figured I would try today. Sorry I went. I think the girl working there was sick. She didnt seem like she wanted to be there. Kinda kept my distance.
Love coming here! Shelia makes my experience here fun and entertaining. Great job girls!
Came here to get my car inspected, the girls where amazing and very helpful. I had an issue with helens in northbridge in regards to getting an inspection sticker done last year. They did not even check my vehicle out completely it was in and out in 5 minutes and two weeks later my front end gave out. These ladies took their time and told me exactly what it is that i needed to fix in order to make sure my car was safe for me and my kids. I absolutely recommend that you come here and see these ladies. They take the public safety serious.
Clean well kept.
Usually I go somewhere else for my sticker. One of my buddies told me to come here. Glad I did. In and out in like 8minutes. Better than where I usually go. Coming here for now on.
Blown away with the awesomeness of these ladies. They really show how much they love there job. Lucky company to have these girls representing your business.
Not any storage places open on Thankgiving. Which I wouldnt think so. But I was able to rent one, right on line. Great feature. Now all I have to do is bring my stuff.
Just rented a storage space. Really cold outside. And the manager showed us 2 spaces. She didnt have to but she insisted. Very dedicated, I could tell.
I recommend this place to anyone for their storage needs! Rachael is very knowledgeable and friendly. They also do car inspections in a timely fashion, very professional. I will definitely be coming back here!
Easiest. Experience. Ever. I did all the “paper”work online, completely contactless booking. Showed up and there was my unit, opened the door, there was a cute lil’ welcome bag containing the lock to my unit. Even though I never saw or spoke to an associate, I felt welcomed.Edit: I forgot to mention this is also where I got my car inspected back in January...also had a great experience. I didn’t realize it was just about closing time, but they were willing to take my car, I didn’t have to bug anyone or ask for a manager, they just said..ok no problem. Great customer service.
So glad I came here to get a sticker. Just got done Xmas shopping. So crazy out there. And dealing with rude people. Then I come here, and they made my day. Very polite. And thanked me for my business. And said please come back again. Oh I will. Bringing my wifes car next month.
Awesome store awesome service 5 star review ty for all your help and my storage needs and that nice ladie in the office she awesome sauce
Came to life storage for a storage locker. Unfortunately they didnt have the size I needed. But they did notice my inspection sticker was old. They said we cant help ya with storage, but we can make your car street legal. So I got a sticker. All set for another year. Thankyou ladies for being observant. Happy Holidays.
This was the best customer service I have ever had. In todays world everybody is so angry. Just want everybody to get along. These girls made my day. So friendly, and genuine. Thankyou Life Storage.😃😀😉😗
Went here to get prices. Better than all the others. Very friendly. I was going to rent. But need to let my husband know the prices. We will be back. Thankyou.
My sister leases a space here. Had to go and get her Christmas decorations. I thought there would be an issue getting in. But in front of her space was all cleared. No snow or ice. Considering the majority of parking lots still Icey. Lots of sand down, and a nice grip on my feet when I got out of my car. Good job lifestorage. Continue the great work.
Staff is always super friendly and helpful! Great place for storage and inspection! Rachel is very good at her job and knows what she is doing! Always so nice coming here!
Not only storage. But inspection stickers. Who would of thought. Just wanted prices on storage. Need storage by January. Got my car inspected same day. No appt needed. Be back soon ladies.
Just a great experience. Met all my needs. Thankyou. Will definitely spread the word, if anybody needs storage.
State inspection done here. Make sure you dont have license plate covers on. I received a red R sticker for it. The employee should have told me to remove the plate covers before she would do inspection.
The life storage in Northbridge is a great place to go. I went for a car inspection and had an incredible experience. I was able to get my car inspected within 15 minutes and had a wonderful experience with the staff. Go and request Rachel, she is a wonderful worker and is very personable. She deserves a great review, I’ve always dreaded getting my car inspected but will definitely go back because of her!
From the initial meeting to find out about availability, use of the facility truck for move in to present day I have had nothing but a positive experience to date! plus they do vehicle inspections which has saved me a ton of time! Convenient, gated, monitored and a pleasant staff, very professional - I highly recommend!
This is the second time I have rented here. Very nice ladies. Always so friendly.
Needed a 10x30. Like I really had a chance getting one this late. Before winter. Low and behold they had one left. Told them I would be back in 3days. I was, and they really held it for me. Thankyou ladies.😃😀
Amazing girls, very friendly, hard working. Always have a smile on their faces. Keep up the good work girls.
I had never been before today. My grandmother gets her car inspected here and only here and now I understand why.Staff is super friendly and thorough with their inspection. I will definitely be back next year.
Just rented a storage container from the girls at Life storage. They were wonderful. Now they know my business. Oh well, they were great listeners.
Life Storage has been great! Weve used them since 2013 and we have had the best experience! The ladies in the office are extremely nice and helpful! I highly recommend them if you have stuff to store!
Lisa and the gang are awesome! Always super helpful and friendly. Definitely recommend to anyone looking for a place to store their belongings.
Love the ladies at Life Storage! Always so pleasant and efficient every time I visit. Enjoy the services that Life Storage offers and the location is easily accessible! They always are very knowledgeable with any questions I have and have great referrals to auto repair shops as well for any vehicle work I may need done. 10/10!!!
I rent a storage space. And I dont get paid until the 15th of every month. My rent is due on the 29th. Well after 5days they give you a late fee. That is nonsense. I told some guy there, that is not fair. He said well thats how we do our billing. So rude. If I new that I wouldnt have rented. Hope to move out soon.
Did my own storage on line. Bag in the space like they said. Nice and clean.
Customer for approximately 20 years. Have used storage services and family comes year after year for car inspections. Fast and convenient location at reasonable prices and operated by friendly and helpful staff.
Overall I was pleased with the storage facility. Staff was very helpful when setting up storage and access. We used our storage unit for approximately 6 months, however, we noticed that when we began to empty it, there was moisture in the back and also bugs, those kind you see when your basement gets damp. The bottom of some of our boxes were damp. The only thing I could think of is that this particular storage unit is along the embankment with Church street, and moisture must have gotten in. I would recommend a storage unit that is more in the open part of the facility.
They are very respectful and are very fast with their customers.
Great job girls at making the spaces always accessible in all types of weather conditions, I am very impressed keep up the good work.
I went to this storage store Tuesday. March 24th. It said closed until further notice. Just wondering when it is going to open again. I know we are in a crisis. But I need to get into my nanas space. They should of sent a letter out. Not to professional.
Went to get my car inspected today. Was waiting on the bench. When this crazy young kid started yelling at one of the girls in the office. I was going to say something. But the.police showed up. She was just minding her business. Crazy town
Great place for all your needs. Inspection bay and storage. Quick in and out.
I kept my popup camper here for 4 months and couldnt be happier with them. The manager was very nice. It was a treat dealing with her and Id drive an extra 100 miles if I need storage in this area, just too bring her my business.
Stopped at lifestorage yesterday. Looking for a specific box size. Unfortunately they didnt have it either. They gave me a few different ideas I could do. Well I tried one and it worked. They were very helpful. Thankyou.
Ladies you are awesome. Thanks for your help with the storage rental process and also with the van.
The staff here are very pleasant and very helpful. We got a great deal which was very big help. I would recommend Life Storage in Northbrige to anyone.
They inspect my car every year. I had one failure but it was my own fault. They are very courteous and quick and fair.
Just absolutely friendly. Thankyou so much. Happy New Year.
Didnt let me do a comment. Needed a 5x5, the only one left. My lucky day. Thankyou girls for all your help.
This business is one giant scam they make it very difficult to pay online then if you miss an amount they immediately charge fees and move to sell your belongings as soon as possible do not store your stuff with them dealing with them is a constant hassle I will be finding another place as soon as i can. I wish I could give less than one star. Like -4 stars
A very friendly place to do business with. The employees at store #163 are easy to work with, very attentive and want to make sure you are pleased with their service. I would highly recommend Life Storage as a place to do business with.
Best inspection experience ever!I was in need of getting my car inspected but there was a wait at my normal garage. I had remebered passing by life storage and seeing that they did car inspections so i called and they were extremely friendly and said they could fint me in on my lunch break!They had me in and out in under 10 minutes with no wait! All 3 women were extremely friendly and i will be going back there every year without a doubt! I will be recomending them to everyone I know!
I have used the facilities of Uncle Bobs at Northbridge, MA for over three years and have always received professional and courteous service from Lisa and her team. The facilities are kept clean and well-maintained and they have all gone out of their way to ensure my experience is the best. During my three years Ive changed and downsized units and theyve been helpful in providing the best rates for my options they can. Great experience!Cliff
Inspection service here is fantastic! Professional, honest, knowledgeable, and pleasant employees. I come back year after year and will continue to do so. I would absolutely recommend this location.
So far my experience with uncle bobs storage has been great. Lisa the manager there was awesome, any issues I had she took care of and helped me find the right storage size for my needs. I would definitely recommend this place for anyone looking for a storage facility!
Some of the friendliest people we have ever met. Super helpful and great service. Definitely recommended.
Great people. They were very patient and and answered all of my questions and concerns.5 stars all the way
Very professional and helpful. Storing my car there for the remaining winter and they were amazing! Would recommend them to many. Only thing is if you have a low car like myself i used 2x12 to help lift it in and it was good to go!
I have been getting my inspection sticker here for years. Alwaya nice, easy, and quick. Top it off with friendly/smart staff, cant really ask for much more. 10/10 would go again.
I will ONLY go here to get my car inspected because the staff is so WONDERFUL and FRIENDLY. Keep up the GREAT work Rachael,Sherri and Lisa..
The girls at this store rock. Down on my luck. And they made the transition easy. Cant thank them enough.
This storage site is so clean. When I walked around to look at a space. Not one piece of trash. Thankyou
Love coming here for my stickers, Shelia you rock girly.
We combined two houses and used Uncle Bobs (now Life) over 5 years. We moved to a bigger unit for a few more years. We are now back for a third multi year lease. Lisas is wonderful!
Went and got my Inspection sticker and the girls there rocked!! Friendly, fast service got my car in and out hassle free!! Go see the ladies there they know what they’re doing!! Thank you lisa and crew!