We went to the store after confirming the availability of the new Apple Watches at the store over phone. But, the staff at the store summarily declared out of stock of the new Apple watches. When we pushed citing our phone conversation just a few hours back, staff reluctantly checked the system and admitted to the availability of the new watches.We couldnt understand why they were turning the business away that was walking into their store. Could be arrogance or fatigue, we do not know, but neither of bodes well for Apple Retail.We did buy the watch from the store, but after initial unpleasant conversations, which left a sour taste in us.

You guys are very disrespectful and profile peøple about certain mask when some one was just trying to buy something and wanted to do all tha talking but wouldn’t let tha other guy talk very very bad customer support all over a mask 🤢🤮

I came into the store to purchase a computer. They told me that I need to schedule a time to meet with someone online. I only had a few questions regarding buying a computer, but they insisted that nobody can help me today and that the earliest was tomorrow. The host mentioned that I can purchase the computer online. So I did. however, because there was nobody to talk to regarding the computer, I accidentally purchased a computer with the wrong port primarily because there was no customer service in the store. 2 weeks later, I returned to the store with my new computer that was shipped to understand why I received a computer without the ports that I ordered. They explained that it was a miscommunication on my part in not understanding the various ports that are available. I didnt realize that the 3 and 3.0 ports are not the same thing. I explained to them the entire situation about purchasing this computer and the frustrations that I encountered along the way. The manager just said that you can return the computer or purchase the $20 conversion cable. Honestly, thats what frustrated me the most! Of course, I needed the computer. After spending $2,300, I would think that Apple would have the decency to offer a cable as a small gesture for being a loyal customer for over 20 years! This cavalier manager couldve cared less. In the end she said, We treat everyone equally. Thats correct, equally with No Respect. And definitely no compassion for their loyal customers! This manager has a lot to learn about customer service. This experience was very disappointing. Unfortunately, I dont think that Apple really cares about their customers. Shame on you Apple!

The staff was knowledgeable and I didn’t have to long for service. They had the product I needed in stock and were able to help me swap it out in no time.

I had a serious MacBook problem (my fault) they fixed it for me in 10 minutes free of charge, no paper, no questions asked. Where abt wanted to charge me $100.

Today, I was shopping in the Apple Store, and the service was very good.

Helpful and efficient. Hopefully they can get my laptop working!

Nice, hassle-free pickup process.

My sister needed her laptop serviced. This location had the earliest appointment available at the Genius Bar. We worked with Jason there, he was very attentive and was able to resolve the issues she was having with her MacBook Pro

The staff is always friendly and efficient. I drive all the way from Chicago just for their service.

Absolutely the WORST. You should send your employees to Deer Park for some lessons in customer service.

Last Friday at 4 pm, I attempted to make an appointment at the store front; however the short lady in large blue was totally unApple!!! She robotically scheduled my appt for 6 pm ref#ci8y6j3t8B. I walked into the store and the specialists were standing without customers!!! So, I went to talk to two of them asking if I could get some help since they weren’t busy, and that the little appointment lady wouldn’t cooperate. The cool young man with red hair and long golden chain stated to warm up and sweat as if he was offended because I told him he wasn’t busy. Quickly, a young lady, Hala, stepped in and said I can help you. Totally Apple approach, Hala! Thank you for your guidance and expertise, Hala. I ended up spending over $2,000 because of the amazing professional specialist, Hala. She took the traditional service approach and took the time to explain to me and my family what we need to know, while we were piling up the purchase. Apple is fortunate to have Hala at Northbrook Court. Congratulations!!! Highly recommend asking for Hala to receive the Apple service excellence.

Too many employees standing outside and none of them are welcoming, security guy took the temperature check to collect my order outside the store, they are not letting you inside for pick up orders. Overall experience is awkwardI feel like they don’t need so many staff standing outside chitchatting with themselves, doesn’t know what customer service isI will prefer delivery next time rather going to this location.

On time appointment and excellent service.

I went with my boyfriend and the guy from the front( I guess he was the host )was very rude and racially profiled us for no reason ! Didn’t get his name but he’s a tall white guy . Never again SUPER BAD CUSTOMER SERVICE.

These guys are very good in fixing. They have said it will take 3 days but fixed it by next day.

My iphone 11 pro just felt on the swimming pool and completely dead.. i just bought this phone because of your ad, you guys mentioned its water resistance upto 30 min. but for me its only freaking 4 min. then i went to apple store at northbrook they told me i have to pay $600 for another iphone.. they told me to call AT&T. AT&T asking me to pay the balance $630 for the dead phone. then they can give me another phone. So now my question is, why i have to pay $1230 for a new phone when you guys advertise that its water resistance upto 30 min...

I went yesterday... why are Apple stores still requiring masks for those fully vaccinated? I went to the line and an employee asked what I came for. I told her I already spoke with an agent on the phone who told me what to buy. One minute later, a security guard came up to me asking why I was there.What kind of business runs this way? There were only 3 people in line.Finally, I was given what I was told to buy, only to come home and see that it was incorrect. On the phone I told the agent I needed a thunderbolt to HDMI, and he said to grab the usb-c to hdmi, which I understood was the same thing because he interchanged it with that.So my time was wasted as a result and now I have to go back to return my purchase.

The employees and managers truly think they are doing you a favor by providing customer service and those brown shirts-security guards in the mall interrogating you about what you are doing there... far too aggressive. I don’t recommend this location.

They racially profile POC.

My phone was water damaged. I called apple (I do have apple care) and they told me it would be faster to go into the store and have my phone replaced. I made an appointment which was 6 day later. The technician spoke to me like a child. I remained polite throughout and accepted when he gave me two options. The phone would be replaced under my coverage for a fee of $99 but he would still send my phone in and it would take 3 weeks to get a new one. The second option was to call apple and do it over the phone which would take 3 days and they would place a hold on my credit card for the full amount of the phone until I returned the damaged one. This is what I was trying to avoid. I went with the first option and called apple from home. The person who helped me (Mike) was very nice and he told me that he worked at a store previously and the policy was to replace a water damaged phone at time of appointment in store. I dont think Jordan at Northbrook wanted to help or may not know the policy. As a result, I have now been without my phone for 8 days and it will be another 3 days before I get the replacement and then will need to send the damaged phone back.

We came to this store on 05/18/21 to exchange our AirPods Pro for AirPods Pro Max. We initially purchased 3 phones and AirPods Pro on April 27. After that my husband went on the business trip with his AirPods Pro and realized that even though it’s wonderful product the AirPods Pro Max will be better option for him. Since he came back after the Apple return and exchange policy has expired we had to call the store and asked if we still can be able to exchange them. The store employee suggested us to schedule and appointment and it will be up to a store manager to decide whether we still can exchange the AirPods Pro. So we did as suggested. So we not only exchanged them without the problem. Jasmine who helped us with the process was wonderful. Courteous, friendly and patient. She went above and beyond to made our experience at this location completely satisfactory and pleasant. Northbrook is our favorite location of Apple store. We are always happy with service there. And to be honest with new policy of scheduling an appointment to shop it’s even more convenient and less crowded in there. Thank you guys for wonderful experience.

Slow staff. Waited and then left after 20 minutes after checking in to buy an AirTag. Store had maybe 6 customers 🤷

After making an appointment Sunday, I go in Tuesday to try and get my battery replaced on my iPhone. I was there before 6pm so they would have had 1 hour to change a simple battery...instead the manager said no. No actual reason was given (does battery replacement take all day?!). Avoid this location at all costs. I lost about 1 hour in total and now I have to go to a different store to get the battery replaced. The manager was a short jerk with 0 customer service skills. Im embarrassed for him actually. I couldnt even enter the store. Time was 6pm 3/23/21.

Howard, Steve and Cynthia did a phenomenal job helping me get in and out quickly without and appointment! I was able to resolve my issue and felt 100% supported! The only thing I would suggest is a reminder regarding secure apps... I’m having a hard time getting access to some of my accounts logging into work apps but I should have my information in a secure location to access not their fault I wasn’t prepared... just maybe remind customers about that. Thanks again!!!

They took care of a broken keyboard for us within a week, even amid the pandemic. Very nice specialists, easy to talk to. Make sure to make an appointment before coming.

Very nice place...to get the best technology in Apple.

*NO STARS*Was transferred to this store location from an Apple Rep about speaking with a store associate about purchasing an Apple Watch series 6 Nike edition watch and that purchase could never happen because whoever was assigned to work the phones this day 06/06/21 at 3pm choose to answer then hang up in my face after being on hold for 15 minutes. The person said nothing, picked up the phone, and placed it back on the receiver. As a result I will not be purchasing my $530.16 watch AT ALL. So thanks to whoever hung up that phone, you just missed a sale! 😊

Big,nice, not busy

Had an appt. & the Specialists was very prompt. I did not have to wait. Specialist very nice & courteous. Knowledgeable of the issue & explained the process she was doing to correct the issues .

Worst apple store in the world. Don’t ever go there. You will lose your day and not get anything resolved. Btw if Angel is assisting you forget about it

Very rude staff do not know how to work with people rude Security guards laugh pretending that they are just gods.Apple doesnt even have a new phone to swap out for a broken one.👎👎👎👎👎

I ordered an iPhone online and was forced to put the mask on my nose if not they wouldnt give it to me. But the yellow hair lady or the manager didnt even have gloves. This is disgusting and it is discrimination of health condition. I felt very light headed after. Sick place!! Will sue you shortly. Manager give me your information

Worst check in service. I had an appointment at 1.30 when i arrived at 1.20 the employee Katie says she can’t check-in me until appointment time. Once it’s 1.30 Katie says please wait in line which I could’ve get in a line earlier once I arrived. The line is for people who just showed up for walk in people. Bad service

Nice new store, overly friendly, instant help. Wasnt very busy

Just had a terrible experience with the manager at this location. I normally go to the Deer Park location and never had an issue.Last night I ordered the apple wallet for my iPhone 12. I went in with my order number from the email they sent me. They asked for a picture ID but I didn’t have one with me. The manager refused to deliver the product I paid for to me.I could have walked in off the street and used Apple Pay on my phone which is linked to my Apple Card and they wouldn’t ask for an ID.There were probably several different solutions this manager could have requested to prove I was me! With millions of people out of work this guy should be one of them! If he worked for me I’d fire him on the spot!

They were taking all measures to deal with the new normal. Very well organized. Staff were very polite, professional and helpful. The technician who assisted me was genuine.

I went with my son to look at iPhone12 and was discriminated by a pathetic tattoo guy who claimed to be supervisor and is Blaine. Then another guy Michael Page who is production manager claimed to be supervisor threw me out of store through security as I told them they are harassing and are not letting my son look at the iphone . As a moral obligation since they will go to hell I have notified higher authorities and will find more layers to get this discrimination be known.

The genius bar is more like a group of amateurs guessing what to do... Thank God for Google

Very professional... The system in place to keep customers safe during pandemic is very effective. Nice job!

I came in for a shopping appointment to look at Apple Watch. I told the rep that I already looked at the information available online, and wanted to look at the watches live. The rep was generally uninterested in helping me, when I asked him to show me available colors, he said I had to narrow it down to what I was interested in and then he would show me! The watches of all colors were right there in the pull out tray, all he had to do was to open the drawer. I even told him that I won’t touch them (given COVID etc), that just wanted to see. He did not bother showing me the actual watch functionality. I was comparing models 6 and SE, and when I was asking him about battery life and charge time, he gave information nation about his SE, but said he did not know about model 6 because he personally did not have model 6. He just sort of stood there waiting for me to leave. Did not ask me questions about what was important to me, did not try to help choose the right set of options. Hugely disappointing, since I have been wanting to look at the watches for several weeks, but with the need to schedule a shopping appointment in advance, it was hard to find the time to come in. This experience probably cost Apple my purchase, but the store rep did not seem concerned.

Looks like a cult.

I ordered iPhone 12 pro Max. and 3 iPhone 12 pro. Max in Michigan they tell me I can go to University Park in SouthBend Indian. It took me 2 hours to get there and when I get there my iPhone is not avail Le because something hold up with my order. After we settle everything she told me there is one available in North Brook mall in Chicago. It took me another 2 hours drive to get here and I don’t have confirmation order yet. I call apple service and online with them for over 90 mins and still having got my confirmation yet. They said something wrong with the process with my order. Now I have to wait till the mall close which is 8:00pm for the confirmation # that another fu$k 4 hours off waiting and another 4 hours off driving back. This is the worst experience off buy a phone I have ever been through. If this keep on happening it will lose a tons of customers.

Rude security guy stopped me from giving this store 5 stars. Ive never been to this location so I was a bit distracted looking around for it. As I see these line dividers in front of a store I realize it was Apple. I stop at the divider to get my phone out of my purse and I hear “Hey, hey, come over here!” I look up and I see this mad looking guy wearing a black shirt talking to me. I had no clue he was security so I’m looking at him totally confused. He then says very rudely “come with me!” I ask him for what? I seriously didn’t know what was happening. He rudely asks me if I had an appointment with Apple, and I respond yes. He wants me to walk with him over by this sign which was facing the complete opposite of where I walked in. He tells me he needs to take my temperature. I lift my baseball cap up and I’m looking at him like “Seriously dude?” He couldn’t take my temperature when I stopped by the line divider where he walked up to me? No one was even in line! He asks me while taking my temperature “Are you ok?” in a condescending tone. I was having a great day and as much as I wanted to lose my cool I decided he wasn’t worth it. I told the lady who checked me in that their security guy is rude but she didn’t seem to care. She responded “they’re just making sure we’re safe.” Safe from COVID? I was the only one in line! After that ridiculous experience every single person in the store treated me good and were extremely helpful. They fixed my phone within an hour - thank you!10/12/20 (arrived at approximately 4:50 PM). Although I didn’t catch the security guards name he wears glasses and has tattoos on his left forearm. Please get him some additional training.

There was a time I would have given a five star review, but my visit today was almost a waste of time. Hopefully, when things go back to normal, this location will too.

Weve just visited this store and cant be this bad. The keyboard cover came off, and even though it was during the Quarantine period, I couldnt wait any longer, so I made a reservation. But she stood with an angry face woman said, We cant cover the keyboard.” She did without looking into my laptop from the beginning. My husband said that the cover had come off not long after he bought it, but she didnt seem to listen to us very well. There was no detailed explanation of how long the warranty was left and when it had passed. Its so rude and upsetting. My husband is looking for a computer now and he wont buy an apple. I dont think Ill ever buy an apple again. I regret buying an Apple laptop. I cant believe the keyboard cover came off in less than a year.

Staff was rudeAs if I was a bother to them...Bc they had to work for there pay Im guessing?Even whn I called the 1800 number same thing rude and felt rushed. Once again as if u was bothering them to do the job they got hired to do

Pathetic behavior with customers. It was quick visit to check iPad Pro and mostly planning to buy it online as 1 TB was out of stock. But reason is provided that due to pandamic in store entry is not allowedWorst experience ever faced with apples store

I went with appointment because of an iPhone mic issue. The support guy took his time and did a wonderful job and fixed it. The reason is there is some dust in the mic. A tip when you want to clean your phone mic its free even if you run out of warranty.

Lovely service. But like any other Apple store issue I have. Can’t find any space gray MACBOOKS.

Great experience! Jason on apple store went beyond of My expectations really helpfull. And he knows what he is doing great really friendly service.

Impossible to get a Genius Bar appointment even when you really want to spend money. California cool vibe is just a wash for a they really don’t like their customers very much

If the other manager didn’t step in for Pauline (the second store manager) she would have lost a $3k sale. We ordered a Mac Book Pro and the store was having problems with their system processing in-store pick-ups. We asked Pauline for help and she gave so much attitude and no help besides to get a refund or wait. Her delivery was very tacky and rude. She didn’t care if we got the product or not nor did she take the time to explain what’s going on with our order. The main manager stepped in an gave a full detail reasoning of what’s going on and how he could help. I would not recommend Pauline stay the store manager with her lack of customer care and service.

The mall is a nice hot spot and the Apple store here is no different. The store, like any other Apple store, is well stocked, clean, and mostly pleasant. On a good day it’s an in and and out situation. On a busy day like Friday, Saturday, or Sunday - it can be hectic. Recommend scheduling and appointment prior to your visit and on during Mon-Thur if possible.

I had really unpleasant experiences at this location visiting it twice. Their staff was extremely rude and unprofessional, lack of communication skills and courtesy

It’s a pretty good apple store, my visit was pretty fast and we were set up with a representative within 5 mins of reaching the store, he explained all the new features that were introduced to the new phone compared to the old one I had. The only thing that took a while was setting up the phone and moving the apps and data I had in my previous phone onto the new one, but I can’t really blame them for that. Overall I had a pretty good experience here.

Worst customer experience. The sales people dont know what they’re doing. No idea of new iphones also. They tried to sell me a locked phone when i was asking unlocked phone. I miss the good old apple service...

Embarrassingly bad customer service, especially in 2020. Since this store is not staffed up with technicians and is not doing in-store repairs due to COVID, they are instead shipping them to offsite facilities. One month ago, my computer needed to be shipped out for a simple battery replacement, and the computer sat around in the Apple Store for days before they bothered to ship it out. Many weeks later the product came back to me, broken, and they charged me anyway. Now I have sent it out for repair once again, and a week later, it is still sitting in the store, according to the online repair status page. Today, I tried calling the store twice, and I was never able to get through. The complete negligence and lack of respect at this location concerns me deeply and undermines my faith in Apple’s customer service. I have not had a functioning computer in 5 weeks.

Easily the worst human beings I’ve interacted with on Planet Earth.

Kudos to the manager for being patient with me. BUT when your store tell your customer that their phone will be ready at a certain time, you should have it ready at that time and not make your customer wait 20 minutes or more for you guys to finish it.

Their security are EXTREMELY RUDE! Always on their phone and not helpful at all.

I called the apple store to see if someone could help me locate some pictures I had taken. The woman by the name of Jennifer was so patient with me and pleasant. She walked me thru the process we were going through to try to locate these pictures. She was able to get us to where they were. The amount of time she spent with me and helping me I should be forever thankful.THANK YOU.

Ive always found Apple Store to be extremely busy however, whatever the electronic problem is they find a solution. Its a great service, from start to end. No matter how busy the place seems to be, Ive always been greeted at the door, and you get fitted into the schedule. Its always a wait, but I dont mind the weight (could be an hour or more). This is what happens when you dont schedule an appointment before getting there.

I had a great experience with the staff last night. I wish I remembered the name of the gentleman that helped me because he was wonderful. My phone had to be wiped which sucked, but was no fault of the staff. The staff was very kind and attentive and made certain that I didnt leave the store until I had a functioning phone (I was there a little past closing time).

Busy place. Nobody available to answer questions. No I didn’t make an appointment, just wanted to see what the iwatch options were. O well, didn’t need it that bad.

One of the worst customers service with or without appointments. High floor staff turnover. Noone has time for you; often rude and couldnt care less attitude. Not at all helpful to the general public. With a business a/c, its a different story. Impeccable support.

I had a VERY good experience at this Apple store. When it comes to learning how to use Apple products, Im as green as hell. The tech staff were very helpful, especially Fausto. He knew just what I needed, and helped me in ways that I could not have done on my own.

Dont like the express one. Not really helpful

They need a better setup. Its too crowded, slow service and just overwhelming. I went back to android and wish I could convert my sons.... because the service in the store is horrid. Kids there are nice and respectful if you can come back for an appointment that you still wait for!?

Mall security enforcing customers to prove they have an oder are not the most friendly bunch.

Amazing customer service - I had a few problems with my device and they helped me solve all of the problems I was having. The employees here actually help you and want you to leave the store happy. I would definitely go back here again if I have any problems in the future.

Very friendly very helpful you check in at the door and theyll be someone to wait on you for whatever you need

Went in for my brother to upgrade his phone. It was a painless process, we were helped immediately (Izzy was great!), and had no problemsI would say that being that close to the childrens play area, there was a ton of loud screaming in the background

The store looks nice, like most Apple stores do, but when you tell someone their product will be ready at a certain time, you shouldnt have to join another hour long waiting list. Just pick it up and go.Bad, bad experience. I know this is an Apple Store problem in general. Fix it, please?

Pretty neat store. Came here for screen repair. They were quick.

We,my family,visited this location 3 SEPARATE TIMES on 8/6 before we could find a technician who had patience and was knowledgeable about our problems and took the time to help fix it!! HE even stayed well AFTER store hours to satisfy our daughter!! HOORAY TO OUR TECHNICIAN!!!

I had an appointment at the Genius Bar and when I arrived, I thought the employees were very friendly and welcoming. The associate that helped me was extremely knowledgeable and my repair was done within an hour. The one thing I think they could work on is time management.My appointment was at 1:30 and I didnt sit down with someone until about 1:45.Usually I dont mind waiting but I was on the clock.Overall, I had a great experience and will definitely go back.

Showed up without an appointment and was able to see a technician within 30 minutes. Got my phone replaced quickly without any issues. Customer service was great.

Fantastic storeGood collection of all appleProductsGreat guys who are very helpful and professional

I am having an issue transferring apps from an old phone to the new phone purchased on Monday evening. I called the number on the receipt and thought I would be able to talk to a person at the store right away, however, it took me 40 minutes to get connected with a lady, probably the at home apple support person, who is not very helpful or knowledgeable. She even provided me the wrong info that me my old phone was on the way to Indiana. (Its actually not after I found out.) Then she put me on hold while trying to figure out the issue with the store. Finally, she gave up and transferred me to the store. And then, I was transferred again to the genius admin who has the info I need and was able to assist me. I found out that my old phone is still at the store. Terrible experience with Apple Support. Its way too difficult to get hold of someone who knows the right answer. The store is nice and the genius who sold me the product is friendly. I had to repeat the same info to three different person. Apples customer service (at least phone support) definitely needs to be improved. Please hire more support person to handle the high volume of inquires.

Well behaved staff

Came in at 12:45PM on Sunday; was told about 2 hours. As of 2:45PM, our appointment is now at 4:30PM. They know their equipment, but my Android phone is running out of battery charge, and I cant get another appointment until next weekend, when I already have a commitment.

I wish this store wasnt so far away because it is such a nice clean friendly place to go for Apple and service is awesome too!!

Ive visited this location multiple times and the majority of my experiences have been pleasant. Ive mostly gone after making an appointment online with the genius bar. I wish the wait times when you go in with an appointment was shorter. Longer wait times are understandable if youre just walking in. Nevertheless staff has always been super helpful.

We waited for over an hour for our appointment. We were sitting in the waiting area for about 55 minutes and NOBODY came up to ask us if we had been helped even though we already checked in with someone 10 minutes before our appointment. Finally we went to somebody and they said that they just skipped us somehow. Regardless of the reason, someone should’ve come up to us in the 55 minutes that we were sitting in the waiting area waiting for anyone to help us. A very poor experience and I will not be coming to this location again.

Amazing workers good customer service downside is always busy early early in the morning

Have a business account with Verizon, and had a hard time trying to swap out an iPhone 6+ (love the screen, just too big for me!). I had the best employee help me out named Carrie M! Stayed with me for a couple of hours to make sure the problem was solved, very thankful for her help!

Zero stars if I can worst worst apple store ever.Managers employees and security the worst .Made an order online they told me will be ready went there they said no it’s not ready and security comes and starts raising his voice very rude . DO NOT GO TO THIS LOCATION WORST EVER .

Stay away! Customer service is terrible wait times are insane. No consideration for peoples time at all with or without appointment.

I was disappointed how I wasted time here as well. I signed up for an appointment and went in when it was around time for my appointment. And I hear that it fluctuated so much that I still had to wait for an hour and a half. And the store clerk told me without being apologetic at all as if it was nothing. I think wait time is way too long.

I made an appointment online. The rep was knowledgeable, friendly, and went above and beyond to help me. I will not hesitate to come here again. It is nice to know excellent customer service still exists in some places!

I realize people have had both good and not so good experiences here at the Northbrook store. Thats life. But Ive found that what you bring to the party has a lot to do with how the party turns out. I found the people I interacted with to be intelligent, friendly and helpful. Remember, we all have good days and bad days.

Very poor experience. Apparently there’s no one available to make a purchase. Guess they don’t want customers. Employee Jamie had said all managers were unavailable couldn’t even offer anything to improve the experience. Other customers were able to get their items and I was left waiting for almost half an hour after I already waited an hour and a half. It was a very frustrating experience and I think I’ll be switching to a different phone brand because of this.

The Apple Store employees here were absolutely fabulous! I worked with George and we was very pleasant and knowledgeable and got everything I needed taken care of. I really appreciated all of his help and how great of a person he was!Thank you!

I spoke to Tamara on the phone and she was excellent!! She was incredibly knowledgeable and super helpful in helping me fine-detail my first Mac purchase. I absolutely reccommend her and the store to any and all who asked.

Genius tells my son that his phone is fine on multiple occasions and after ridiculous wait times. The phone does not work. Genius is the most laughable title I have ever heard.

I find Apple stores to be a joke and a straight rip off, but the guy running the creative drawing course for treehouse designs was awesome. That made my trip there with my fiance actually worth it.

Please contact me for a copy of my purchase. I might have the wrong email address in your database. Other than this, great service and fast resolution. Thank you

Been here 3 times and every time staff is quick and friendly. Even on busy days their chaos seems to be organized. Great job.

Great service!