Alex came the next day after I called for an appointment. Very honest with his assessment. He fixed our broken garage door right away after inspection. Thank you for the great service!
They were great when I had emergencies and paid there high fees to fix my old garage door opener. But the last visit when they were here they damaged my door and had to come back and fix it for free so when they made me an appointment from 9-11am they didnt show up until 3pm and the office stopped answering my phone calls. Now I found a much better and cheaper company to install my new garage door opener and will never use these crooks again.
Great service, Punctual, Fast, friendly, professional. Highly recommendable.
Alex was amazing in coordinating our install and rescheduled when I needed it. He was easy to get in contact with and made it all happen quickly. Nazar- our installer was OUTSTANDING! He was professional, detailed in his work, explained everything to me in detail and did a phenomenal job with our garage door. I could not be any happier with the whole process and project. 5 star rating from me! I would happily give ten!!! Thanks for doing what most companies fail at these days, Providing stellar service!!
Alex was on time, worked quickly, and very informative about the issues with my commercial garage door opener. He got it fixed and was there less than an hour! Very Happy to have him out to my workplace today! Thank You!
Great job!! My spring snapped on Saturday morning, I called these guys, and it was completely fixed by Sunday night. Anton was quick and very professional. Highly recommended A+!
Anthony arrived early and fixed my door with the same care I would use myself (if only I knew how!). Thanks so much to Anthony and the folks at Illinois Garage Door Repair for a job well done!
Called on a Saturday and they came over fast. But they found out that the previous time their employee put the garage door spring at a wrong location, that was why we had to call within a year to fix it. So I am giving them a rating of 2.
These guys are amazing! Very professional and efficient. Not only they offered me the best price but also completed repair the same day I made a request! Outstanding service!
Stan and his team (Alex) were fantastic. I reached out mid-day regarding an issue with our garage door openers (randomly opening). Stan explained the different models and solutions available, the pricing was competitive, but the selling point for me was the customer service. These guys went well above the call ensuring that my door(s) were serviced and operating same day!! Greatly appreciated given the weather and time of year. Would/will definitely recommend!
Tech was very rude. Looks like door is going to fall. Have called four times in last week no one will call me back. Was told owner was out of country. Refused to send anyone to fix issue.
Alex was great. He was clear in showing me what the problem was and what the solutions were. He performed the fix quickly and the door is running so much better. Thank you to all, especially Alex!
My garage was only going down half way. I called IL Garage and explained the problem to them. Within 30 minutes they were at my home, looked at my garage door, assessed the problem and gave me the option of replacing the door or repairing the door. He repaired my door and it hasnt been this quiet and smooth going up and down since it was new. Great job, I would highly recommend them!
Alex B. was great! Very professional, explained the options and had our door fixed in less than an hour. Highly recommend!
Very satisfied customer. Had an unusual failure to the torque spring on my barely four and a half year old garage door but after realizing Wayne Dalton doors are probably one of the cheapest garage doors out there I see why. So I proceeded to call repair shops near me and they were quoting the price quite high for the job so luckily Google landed me on Illinois Garage Door Repair. From the very beginning they were honest and upfront about what I would need and that the others were quoting me higher just to up-sale me by almost double! Yea, I couldn’t believe it myself! I wasted no time and hired Illinois Garage Door Repair to do the job. They sent out Alex who was very nice and friendly, he called ahead of time and even was able to come out a little earlier than the scheduled time. Alex did a fast, efficient job and was very informative on what he fixed and how it would be more sturdy than my original torque spring. He even offered advice on future maintenance. Very good company to go with if you’re looking for a honest experience. Cheers!!
Dimitri was very knowledgeable and the nicest technician. We had a spring break on our garage door last night and they were out by 12 pm on a Sunday to fix it. ( no extra up charge either)Would highly recommend them and they were very reasonable in their price.
Straight-forward and honest people. Hardworking guy showed up, gave me a good deal on a great garage door opener. Walked me through a couple of different option and help me understand what features were important and which were a waste of money.Highly recommend these guys. They did right by me.
Great service and quick response time!! Keep up the great services C. James Garage Doors! We are very satisfied with the work you provided us and the rates are unexpectedly affordable.
Spring broke late Sunday afternoon. Called Illinois Garage who told me somebody would be there in 2 to 4 hours. Alex called in 15 minutes and was here in 25. Two springs were replaced in less than an hour. Very reasonable prices with no weekend markup. Alex was extremely polite and knowledgeable. Illinois Garage exceeded all expectations.
TERRIBLE CUSTOMER SERVICE SAID I WOULD BE HELPED THE SAME DAY, CALLED TO MAKE SURE I WOULD GET THE SERVICE DONE THE SAME DAY JUST TO BE LIED TO! NEVER GOT ANY NOTIFICATIONS FROM THIS ESTABLISHMENT NOW I HAVE TO SEARCH TO FIND ANOTHER COMPANY AND WAIT LONGER.
Garage door issues developed over Labor Day weekend. I called Tuesday and Joe at Illinois Garage Door was able to schedule a visit that afternoon. Technician Nick was punctual, professional and quickly diagnosed and fixed the problem. A very satisfactory experience. I highly recommend Illinois Garage Door Repair.
Our springs broke on our garage door, and I had no clue how to fix it. I requested a quote online, and got a call within 10 minutes! Alex came to my house SAME DAY, and fixed the issue for us so fast! He was very helpful and knowledgeable, and he did a great job! I wouldn’t go to anyone else from here on out. Thank you for your fast and reliable service!!
Great experience! I contacted them on Thursday evening, and they were here to replace the torsion springs the following day. George (the technician) contacted me prior to the appointment to ask if earlier would be ok. He arrived, made some recommendations, and got to right to work. He was done and had the door working perfectly in under an hour.
I am totally giving this company a perfect rating for a job very well done. He was well mannered and diligent. I would really recommend this company to those who are looking for a quality garage door service provider.
Awesome service. I called and they send the technician same day. The price was very reasonable compare to other garage door repair company. The Technician (Alex) was a good man and very focused on what he was repairing. Gave me some good advises on how to maintain the doors. I will definitely recommend this people to anyone.
Called after 11pm and technician came in under an hour. Repair was quick and technician professional and polite. Price was gtreat.
Alex was great! He arrived promptly per my appointment. Alex explained & showed me what needed to be done and completed the garage door work efficiently and effectively. His work was outstanding and the service cost was extremely reasonable. I will highly recommend Alex and Illinois Garage Door Repair. Note! I called the Crystal Lake #.
I had a garage door catastrophe in the evening, called the company and within an unbelievable 90 minutes they came out to fix it. The price was very reasonable and the service was outstanding. Dimitri was absolutely great - courteous and a real professional. Terrific experience in every respect.
I was quite pleased with my experience with this company! The lady on the phone was really helpful and gave me a detailed explanation of the services they offer. The technicians were quick and efficient.
I really recommend Illinois Garage Door Repair. I call for service on a Friday for a Saturday installation and they where on time on Saturday. Good service and friendly technician. The installation went very well.
Great company! Very responsive! Very competitively priced! Came out on July 4th to replace garage door! Tech was very nice and professional! Great job!
Good service, pleasant people. Well done. This was second time and Ill be back
Very dependable. Prompt service.Knowledgable serviceman, whose name was NICK. Polite and very professional. Diagnosed the problem immediately. Repaired the problem immediately. Neat and clean. Would HIGHLY RECOMMEND.
Great Job. Very helpful. I bought my own door at Menards. They had me remeasure my existing door before they came out. It turns out my Ideal door was the wrong size by 3 inches. They gave me an excellent offer for the a comparable door (proper size) It actually cost me less.They came out in less than a week. They did a great job! Great Job. Honest. Helpful. Reasonable price! Great door!
Max was very quick and professional. He got in, did his work and was done. From the time I called, I was on my way to work in little over an hour!Thanks guys!
Our service technician was timely, professional and knowledgeable. Very happy with the repair done. I would highly recommend Illinois Garahe Door Repair. Keep up the great work.
I would just like to thank Nick for doing a great job it was excellent and the price was very fair thanks again Nick!
I was extremely pleased with the service I received from Illinois Garage Door Repair company! The best company for your garage doors and openers! Would highly recommend!
Fast and Excellent Work!Our door broke on a Sunday evening. They were out for consultation within two hours that evening. They got the garage door closed (so all our stuff would not be exposed overnight) and were back out installing a new door in 48 hours. They said they would come at 8AM on Tuesday and showed up at 8AM! The job was perfect and only took about 2.5 hours to complete. Looks greatand works great! We are beyond satisfied. I wish they could fix the whole house 😉
Found this company through groupon for garage maintenance, but found springs needed to be replaced so decided to replace entire opener too being it was so old. Service was immediate. Service man Nate was on time and very informative about needed repairs. He came back later to install new opener, replace springs and rollers. My garage door has never been quieter. Nate was quick, efficient and clean while working. I would HIGHLY recommend this company for garage door needs. They were competitive with pricing as well.
Called to have my door looked at and Alex got here within the hour and fixed the door very quickly. Definitely would call them again.
Illinois Garage Door couldn’t have been any better.We had an emergency call in the evening where a spring on our garage door broke. We were unable to lift the door because of this.Alex came out in less than an hour. He was very professional, explained everything perfectly. As he was working with an unusual garage door opener he actually went online and retrieved all the details to get the door to open appropriately.We couldn’t be happier.Alex will be the first person I call and recommend to others in need.Thank you for the awesome service.All the best.Michael Fox
I can’t believe how fast, easy and affordable it was. Called Monday morning as we backed into our neighbors garage door. They were out within 2 hours. Looked at it, gave me a very reasonable quote and told me they could be there the next morning to fix it. On Tuesday, they shoes up and job was done in 2 hours. Took my cc info and sent me a receipt that I have already submitted to insurance. 40 hours after the accident, we are done!!
Fast work, great and friendly service. Thank you! For sure will be calling Illinois Garage Door Repair company again if we need anything elseILLINOIS GARAGE DOOR REPAIR
Very quick response! Found a broken spring at 5:30am, called around 7:15am and had someone at the house by 8:30am. Alex was very professional and had the job done in less than hour.The price seemed a little high, but I didn’t shop around so I can’t be certain. It did seem reasonably fair for the responsiveness and getting us out of the garage quickly.
The technician was honest and the charge was reasonable. When something can be fixed, he did not recommend the costly replacement, like many other dishonest technicians would do. This is the type of company you want to do business with - honest and reasonable charge!
UNPROFESSIONAL SERVICE. I had an appointment in a 6pm to 8pm window and when I called at 5 and 6 to confirm appointment I was told someone was on the way. I called to confirm as I was coming from 1 hour away. At 620 I called again and was told no one can come today. I chose this service due to the star reviews but obviously VERY UNPROFESSIONAL AND DID NOT KEEP THEIR WORD. I WILL NEVER USE THIS SERVICE AGAIN.
Had a spring break, was able to get someone to the house in a few hours on July 3rd. Fixed quickly and took care of bad door seal while they were there. Great service, would use them again no question. Thank you, Alex!
THIS COMPANY IS A WELCOME FIND! PROFESSIONAL, PROMPT, KNOWLEDGABLE AND COURTEOUS. PRIDE IN A JOB WELL DONE A VERY HARD COMMODITY THESE DAYS. BRAVO!
Great service! These guys know what they are doing. Highly recommended.
Super fast and professional company! Awesome customer service! Highly recommend!
We were incredibly pleased with the service provided to us by Illinois Garage and Door Repair. Fast, efficient and professional, the service installer met all of our expectations and we are thankful for a garage door that is safe and works correctly. We highly recommend.
Nice person fast and quality installation, good price for garage door opener.Thank you!
Sunday morning our garage door broke down. I called Illinois Garage Door Repair. There technician Nick was here within three hours. It was pretty complicated case because the garage doesn’t have access from inside the house. Fortunately Nick was able to get in. He replaced the broken spring even though it wasn’t easy because both cars were parked in and there was not much room left to Nick to work on the opener..Nick thank you very much for your quick response and your help.Andre Bosevi
We had a wonderful experience with Illinois Garage Door Repair! We had an emergency situation and they came out at 11 pm! The technician was very polite and professional and a pleasure to deal with!
My new garage door opener was installed with a high degree of professionalism.Alex was quite experienced and was a pleasure to have him work in my garage.I strongly recommend Illinois Garage Door Repair.DG in Highland Park.
Very fast and professional service. Day I called someone was at my house diagnosing the problem. Next day the work was done and done well.
Fair price, fast service. Would def use again
Great service. Technicians answered all my questions after presenting options to correct my garage door problem. No pressure to up-sell. Fair price.
Max at Maximum Service -Illinois Garage Door Repair was excellent!! Very professional and extremely knowledgeable. Nice guy.
Workman was out on time, courteous and professional. Work was done in minutes and garage door working great.
Had to replace both garage door openers. Phenomenal pricing, courteous, on time!! Two thumbs up. Keep up good work.
Wow such quick response and the technician new his job and for that i will recommend to any one
Punctual and very knowledgeable. Absolutely recommend Illinois Garage Door Repair to everyone having any kind of garage door issue.
Professional, courteous and very reliable company! Awesome experience, definitely recommend Illinois Garage Door Repair to everyone!
Awesome experience. They’ve done work for us twice, and I would definitely recommend. Professional, personable, and courteous.
I was very happy with the service, the technician was professional and friendly. I would definitely recommend the company to people.
Tech was very courteous with all my questions and knew exactly what to do to fix the troublesome issue. Would highly recommend Illinois Garage Door Repair for any garage door problems.
On time, price was what I was told over the phone. Repair was fully explained to me in detail of what was going on and how long it would take, great service!
The service man was outstanding. I would highly recommend this company
Fast, reliable, quality service. Glad I called them, I got the repairs done that I needed.
Quick and competent service. They have taken care of a couple issues I have had on separate occasions and did a great job
Had a spring break and door wouldnt open they came out that day and fixed it. This was on a holiday weekend . My husband was very happy with the work which is saying alot.
Illinois Garage Door Repair came out to fix a spring that broke. They showed up that night and had it done in an hour. A week later the garage door was sticking a bit and they came out right away to smooth it out at no cost. Great service
I called for some one to come and repair my garage door the technician was here 30 minutes after my call, very professional and quick service, thanks a lot for your great customer service.
Called in the morning, new motor installed that afternoon. Friendly and professional installer. Competitive pricing. Very satisfied.
Excellent! The technician was knowledgeable, efficient, and walked me through everything he was doing. He was great!
I called for a broken spring at 11pm on a Friday night. Never did business with them before. They picked up on one ring and walked me through manually closing the door to save me the cost of the emergency, after hours repair. They would have been here within 30 minutes if I wanted it repaired at that hour, but instead they were here at 7am sharp the next morning and fixed it in less than 1 hour. Courteous and efficient and VERY reasonably priced. I can’t say enough good things about Illinois Garage Door Repair. I wouldn’t use anyone else!
I changed it from a 1 Star to a 4 star. It was yes...a 1. Star beforehand...Why?First visit to repair my moms dual 2 door garage was a good experience. He came later in the evening, stayed till 1am and fixed the problem garage door. (Outstanding) and while the tech was there, he adjusted the other garage door and this past Sunday, we opened it up for the first time after the tweak, and it was a complete mess. Door was uneven, and unable to close, (About a 2 foot gap between the floor and the door) as well as the track and motor started to kick OUT and UP towards the ceiling! Looked like the whole assembly was going to break off and drop from the ceiling.... (That was on Sunday, 1:35pm)My mom called immediately afterwards. (1:36pm), spoke to someone and they said that someone should be out at 4 - 4:30 pm. The time came and went. She called twice- (wondering where the tech is at) went straight to vm she left messages, and nobody called her back. 9:30 pm, I called her thinking that someone already came and fixed it, and still to my shock- no once called or came out. (Shes 78 years old) so overnight, the garage door could be opened or closed. Makes a nice little home for the wildlife..fortunately, nothing came in..So, I told her to call and cancel, and I found someone else. Unfortunately we waited too long and no one would be able to arrive till next day. (Monday- Nice going) That evening, around 10:30 pm- someone finally called and there was some sort of mixup and a personal issue. They apologized for the miscommunication, and theyd take off. 30% off the bill when they come out. (Fine.)They arrived at the agreed time, fixed the problem, replaced the old and frayed cable (which was the cause- however I find that humorous that it happened after you adjusted it), and was in and out relatively quick. He applied the credit, so I asked her, would you use them again? She said yes, BUT if that happens again with this mixup youd lose our business permanently. We are patient and understanding, however dont take advantage of our current demeanor.Do whats right and do what you say youre going to do, and youll have more writing 5 star reviews. Pull off that stunt to other customers, and your competition will start to thank you for your performance. Nice save with the credit. That went s long way, and a means to get back on our good side.
They work with you and they are fast to get the work done
Quick response, tech was awesome! Definitely will be a repeat customer.
Very professional company to work with I would recommend them to everyone, they have our business as SSS Auto Repair from now on, thanks guy’s.Aykut
Great job. One call. Installation on time.
Couple of days ago the springs on my garage door went out I called the company and they send me a technician name Nate the young guy did outstanding job went on and Beyond the Call of Duty checked everything that needs to be checked explain to me future problems that it might happen in my opinion if anybody have a problem and they called the company ask forthis technician hes a great guy he goes on and Beyond and if I had a company Ill give him a contract right there to work for me he did outstanding job thank you
Pleasure to work with. Came out same day and fixed garage door opener.
Great experience! Awesome customer service. Thank you!
Excellent service, quick response, thank you!
Arrived promptly, excellent service. Highly recommend.
Thanks Stan for working so fast in repairing our garage.
Great service! Spring broke at 630 pm on a Saturday night, Alex had it fixed by 9 pm.
Great service, great warranty, very satisfied customer.
Fair prices and great quality of work
Worker came told me it would take an hour and it was done in that hour, he did a very good job he installed a new springs system.
Super fast service. Thank you!
Alex came out right away - fixed what needed to be fixed and even had suggestions for preventing problems in the future.
Excellent service !
Great service!
Nate was great!