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Dr Pepper Snapple Group
401 N Railroad Ave, Northlake, IL 60164, United States
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Dr Pepper Snapple Group
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Br
Review №1

If I could give them a 0 star review I would. 2PM appointment. Hit the dock at 2PM. Started loading after 3PM. Put a few pallets in the trailer haven’t touched it since. Now 4:15 PM. Place sucks. Stay away at all costs. Unless you like losing money.

A
Review №2

Easy to find and extra parking if you show up early like I did. I spent 4 hours here, but I was 3 hours early for my appointment. I was given a door ten minutes past my appointment time and was loaded in 35 minutes. Bills are given to drivers at the security gate with seal on the way out. All in all an easy, organized process. Id pick up from here again. One less star for a trailer being dropped right where trucks navigate in the yard.

Je
Review №3

Very inconsistent with salesman taking orders and deliveries up to days after promised. How do you stay in business.

Ho
Review №4

Got loaded very quickly!! Has to wait a while for dock to open up. Hopefully next time will gi just as smooth!! Im so blessed to be doing what I do!!

Br
Review №5

Decent loading time could stay outside gate overnight sure would not have gotten thru Chicago in 10 minutes!Especially at 5:pm

Yo
Review №6

Nice people, ez and fast

be
Review №7

They loaded me on time I was in and out of there without any problem everybody was polite decent place to load

MR
Review №8

Usually good, but last 2 times waiting time was over 4 hours, so will skip the shipments from this location in future, 3-4 trucks arrived after me and were loaded before me, thats unexeptable

La
Review №9

Nice female gate guards😃. Check in that the guard shack. Then wait for them to call you for a doc. When done check out at the guard shack. Not to long of a wait ☺️.

Ch
Review №10

I never leave reviews, so you know its awful. I sat an hour waiting to get a door, and now Ive been sitting over 4 hours with the light still green, havent even locked me in, much less even start loading me. This is ridiculous and no amount of detention worth it!

Tr
Review №11

This place is a absolute joke 7 hours to get loadedYou are warned stay away

Al
Review №12

Always pleasant. No problems, Ed Brown in shipping is the best.

Ro
Review №13

It was a good experience. The security guard was very polite. It didnt have to wait to long to get unloaded.

EX
Review №14

12/16/16 came in earlier then my appointment original was 3:30 pm came in at 9:00 am they unloaded full trails with in 1.5 hrs not bad at all

Ni
Review №15

I went to deliver there about two weeks ago. I was having one of those terrible days when everything was going wrong for me, lost my phone, had a plane to catch in a few hours and my company didn’t want to send anybody else to do delivery for me. I was there on time for my appointment and was told that they were having issues and were behind schedule, obviously I had no phone because I lost it, have to walk back and forth to check if they got a door for me, I just couldn’t believe how bad my day was, first time I checked I ran into my life saver, Ms Vicky Perkins, she told me, we don’t have a door yet, so comeback in a little while again. I was devastated at this point clock is ticking and time for my flight was approaching, I told Ms Perkins about my situation and she said that she would try to help me as much as she can. I when back to her window once again and she give the best news I had heard so far that day, I got you a door, I ran back to my truck, got to the door an they unloaded me in 30 minutes, I was so happy and was able to take my flight back home to see my daughter, thanks so much to Ms Vicky Perkins and the staff at this location for making and effort to get me in and out of there quick. Appreciate your kindness!!

al
Review №16

Avoid this company Don’t show up before your appointment I been here since 10 am my appointment at 4pm am still here getting loaded it’s 9:00 pm they didn’t event start loading me I will never come back am an animal

Lo
Review №17

They took me eight hours to get loaded there horrible place to get loaded at cuz the time

Jo
Review №18

Last few 16.9 oz Canfields sparkling Seltzer has been nearly flat. Purchased at Woodmans in Kenosha. Hope I dont have to find a new brand. I have been a long term fan because of the good carbonation.

cl
Review №19

Appt was 9.30 pm time i got tp a dock was 9.30 2 hrs load time

Ja
Review №20

Great drinking products. This a top notch company that supplies me with A and W root beer and cream soda plus cherry Dr. Pepper!!! They also bottle 7UP and other fine soft drinks. The amount of successful friend and family gatherings and events have been made so because of this wonderful family friendly company. The amount of thanks I must give to God for these wonder people who work so hard so long and so magnificently deserve his special blessing. Thank you drivers loaders bottlers and any and all employee here. I will pray for you each and every day I am alive. Attend!!!!!!!

De
Review №21

Do not expect that they will start loading you at your appointment time or earlier.Always holding 1 hour past so why to come on time then?Kind of a mess there,prepare to wait.

Ja
Review №22

Watch the landing gear if you are pulling a tanker. If not up all the way you might hit the concrete.

Ja
Review №23

Not too bad as far as getting loaded you might have to wait about 45min n then another 30 to 45 to get loads but it was okay the yard is tight

ch
Review №24

Clean nice friendly people in and out in a hurry no problems

Ad
Review №25

I dont think Ive ever received a correct delivery from this company. The drivers either carry the wrong products inside or they forget one on the truck after you point it out that there is one missing. Sometimes they dont even have the right product in the truck after you point out they brought the wrong stuff inside. Once I told them I didnt order a flavor they carried in. They told me its the same price as the correct flavor and I could just accept it if I wanted. I told them I dont sell it and I dont want it. But they didnt have the actual product I needed on the current truck.The employees in the office dont give consistent information. If they are out of a flavor they dont tell you when you order. No one at the company seems to have a handle on doing returns to correct their filling errors.I would not recommend doing business with this company.

Je
Review №26

Very disrespectful when it comes to making sure the job is done properly, they dont do their job well and treat trucking companies equipment poorly.

Ma
Review №27

Dont worry ur appt come 2 hrs before they gonna give u dock make sure follow sign gate 3 all they way back last stop sign take left u will guard shack

Ne
Review №28

Delivery was quick 20mins unloading time

Er
Review №29

I was 2.5 hours early. Sat for 1.25 hours got a door. Sat another .25 hours they started unloading. Unloaded 5 mins before my noon appt. Pickup paperwork on the way out. Guards were ok. Nothing hard about parking or doors unless you are a complete looser. In that case you might want to reevaluate your job choice.

Bm
Review №30

I’m put 5 stars because they load me early my appointment!2 hours loading time🚛🚚🚛🚚🚛

Va
Review №31

For first time here in and out in 2 hours (unloading)....cant complain

Ma
Review №32

Just another typical shipper/reciever, nothing special but not too bad for being right outside the cesspool that is Chicago. There is parking outside the gate with a nice walking path not too far away. Try to get in early for the best parking, as they will not let you spend the night inside the gate. While I was here, they were on strike (typical union workers that want more money for less work). However, they were pretty cool and didnt mess with me much. Easy to get around once inside the compound, but they are pretty slow about getting you loaded and out. Plan on it being a two hour affair minimum.

Iv
Review №33

The best company unloading fast

Na
Review №34

Slower than molasses in January... 6 hours to load me I was the only truck live loading everything else was trailers good news you can park right outside the gate and finish your 8 hour break... not a happy camper about it

Ro
Review №35

Are you are fast to unload me.

Jo
Review №36

Live loads, prepare to wait. But no detention.Also dont b late for your appointment. Or take a load if it already late or if you know youll b late. I overheard the shippers talking and they make you wait out of spite if your late. Someone higher up should investigate. I was an hour early for mine. They take 30 minutes to load you but make you wait in a dock for an hour and a half before they start loading. Been here a couple times and has been the same way every time. Obviously they make you wait just long enough so they dont have to pay detention. And they know it too. Will not purchase Dr Pepper products because of it.

De
Review №37

OTR, pick up. Everything good beside the docks are way to close to each other, it’s probably made for dry vans which have thinner doors but with my reefer my doors were touching trailers next to me from both sides.

Di
Review №38

Owners Stay away 7;30 am app now is 14:00 still waiting

Ze
Review №39

I picked up load at Meyer Bros in Barker NY, there was just ONE forklift driver who managed 5 trucks in less than 2 hours. Plus prepared paperwork for all of us. Then I came here.

Pr
Review №40

I havent been inside this place its next to my company yard

Ve
Review №41

Perfection

Kr
Review №42

No overnight parking and don’t come early because they won’t take you early. Guard shack has an attitude, road leading in is full of holes, and from the looks of it outside carriers are at the end of the priority.I got here an hour and half early for my appointment, they sent me to their waiting area to wait for a phone call. They finally call to go to the other side of the building. I get to the other side and they can’t take me there either because they have no room. They said they called the other side and said I’m coming and that they will have a door for me. I get back to the other side and their all pissed off that I’m back for some reason. The lady tells me in a snotty voice to go back to the waiting area because there is no doors available and to wait for a phone call again. She also doesn’t know how long it will take even though I’m past my appointment at this point.I bet at the job fair the main attraction for this place said in bold letters “NO HIGH SCHOOL DIPLOMA REQUIRED” LOL what are you gonna, even the mentally challenged need a paycheck to survive.

An
Review №43

Took me in 13 hours b4 appointment really cool security guards

la
Review №44

Nice people they unload fast and the security are nice they started unload right away

al
Review №45

Don’t work here . There’s so many lazy people that are hire on and they don’t wanna work . Also they gossip so much its crazy. Theres Mouses running around and they don’t do anything about it.

Jo
Review №46

It sucked,4.5 hrs to ld.

Lo
Review №47

Mmm dr pepper

Th
Review №48

Ive been there a few times, never had a problem. Loved the vending machines prices.Wow, wish it was like that everywhere for snapple.

Mi
Review №49

Had several loads from this place. Usually they get a truck loaded within 2 hours. Not bad for such a big company. If you are on a work in basis, not much waiting either.

An
Review №50

- 2.30 Appointment- 1.30 Checked In- 5pm started loading- 6.10pm out

si
Review №51

SlowNot ELD friendlyO/O stay as far you canThis is perfect place for hourly employees

Do
Review №52

Very slow after 1600

Ga
Review №53

Checked in quick security/chek in person was nice and quick,then got the most slow person to load me, really hope manager or whoever runs this place will read this- please!if you fire LAZY/SLOW people that are BAD at what they do DAILY it will only do GOOD FOR OUR BUISNESS!..we wont have to sit whole day waisting our time and money!

Bl
Review №54

The most disgusting creatures on planet earth. And the company policy its horible. Dont come early and dont be late. Take your be patience and dont kill anyone today pill and leave your guns in the truck.

Ce
Review №55

Slow.. Doesnt even add up. Everything here is on pallets. Every single product..Why it takes over 4 hrs to load is unacceptable.. dont come here if youre on a tight schedule..

Da
Review №56

Got here way before my appt time and they worked me in, very nice folks @ the security gate. They have parking inside where you wait for a door.

Sm
Review №57

It’s not even a star truck driver never come here avoid this facility 👎🏼👎🏼

Ba
Review №58

I wish I could tell you what I think of them but it will be blocked so Ill just never come here again and leave it at that.

Bl
Review №59

Fast loading

A
Review №60

Very slow guys, I drove 700 miles faster than they unloaded me. I will not take more cargo for this company

Ju
Review №61

Great place great people

Jo
Review №62

Had to live load didnt take long at all. People were cool.

so
Review №63

I didntlike it they assumed my very cute idopods gender ad kept calling it a girl when its not a girl

Wa
Review №64

Robotized warehouse 1 hr in n out, the future is here old fella trucker

To
Review №65

Slow loading

Se
Review №66

Just stay away from this place. Big company who doesn’t care about drivers at all.

me
Review №67

Worst company ever, deliveries by appointments but basicly they keep you all day here. Rude people who dont give a damn about what they do or truck drivers time!!!!!!

na
Review №68

Bad place to delivery here !!!

Da
Review №69

Another shipper who would not let U inside before your appt.But once U in nobody cares about U

Er
Review №70

Fast loading

Ya
Review №71

5 hours to load my truck stay away

Er
Review №72

This place not only steals your hours its steals your soul. Been here for 5 hours and literally have lost the will to live

Je
Review №73

Slow loading and everyone acts like your bothering them when you have a simple question.

Ar
Review №74

Poor service nobody bother abt, every time to call for order and not checking expired stock on shelf, making mistakes with order . lots of issue . somebody from higher authority look in to matter

Th
Review №75

Rude security & lazy she don’t wanna work not even she don’t wanna talkSo stupid people in wrong position👎🏼👎🏼👎🏼👎🏼

Is
Review №76

I love RC cola. Sad to see Mary stopped coming to work.

An
Review №77

Worst place,took me 6 hours to unload 4 pallets,which could take only 5 mins...try to avoid this place!!

Tr
Review №78

Dont go there without appointment...

El
Review №79

Check in 4 am check out 1 pm live unloading

Gu
Review №80

Slow..4 to 10 hours waiting..

mi
Review №81

Very slow unloading it takes less then 30 min to unload 17 pallets why so slow what ever is there excuse they suck

Ar
Review №82

By appointment only1 hour to get empty👍

My
Review №83

Came 6 pm, security sad they give door shortly, out 11.20 pm

BO
Review №84

Many lazy people are working here!

An
Review №85

Drivers avoid this place!!!!!❌❌❌

Mi
Review №86

👎🏻avoid

Yo
Review №87

Stay away from this shipper, lazy & unprofessional.

Va
Review №88

2h exactly to load

wi
Review №89

Super slow !!!

Ay
Review №90

Entry from North side

Mi
Review №91

Lazy employees load really slow

Me
Review №92

Very slow loading

ma
Review №93

Long wait!!!

Do
Review №94

Drivers strike 727 teamsters

So
Review №95

Bunch of slow F***s

Co
Review №96

4 hour to get loaded

Ha
Review №97

Bunch of slow workers...

Fi
Review №98

Slow slow slow !!!! Never be back ..sucks !!!

Aq
Review №99

Go Dr pepper!!!

Ma
Review №100

Slow unloading !!!!

Information
41 Photos
100 Comments
2.6 Rating
  • Address:401 N Railroad Ave, Northlake, IL 60164, United States
  • Site:http://drpeppersnapplegroup.com/
  • Phone:+1 708-947-5000
Categories
  • Beverage distributor
  • Manufacturer
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