Spoke to Mike who offered friendly, competent and efficient service by phone. That isn’t a given these days so it was worth posting!

Awesome customer service. Chelsea was amazing and super friendly. I would recommend her location to anyone needing storage!

Really clean unit. Chelsea was awesome. She was able to work with me on what I needed.

Answered all our questions with no problem. Made us feel very welcome.

Chelsea was super nice and accommodating, answered all my questions and made the process very smooth.

Thank you so much Coretta for helping me. It meant a lot due to my situation and for being understanding. Even if it was almost closing time you were still so sweet and kind. Best costumer service

Such a great experience. Coretta was very informative and professional. Smooth, fast and reliable service. I recommend this place for your storing needs.!!!!!!

Chelsea answered all of our questions and was very nice during the process.

Very nice and helpful employee Chelsea thank you for helping me out with explaining everything and getting everything I needed

It was very easy to get my reservation done, I was able to get my unit rental within a few minutes, both the phone receptionist who made my reservation and Chelsey who took care of the rest once I arrived were great, highly recommend this location.

Chelsea was super friendly. Will be needing a space this coming summer and she helped me figure out what size I’ll need. Office was clean and staff was friendly! Stop here if you need any storage help!

My experience with Metro Storage was great!!!!The young lady there helped me tremendously, she is very knowledgeable about her job and her concern for the customers needs are exceptional. Thank you!!!

Good experience. The associate at Northlake was very good at supporting my request !!!

Chelsea was very helpful in finding me a storage area for my stuff. Very friendly and nice

Leased a storage unit and the process was quick and much easier than expected. Corelta is very friendly, professional, explained everything, and answered all my questions. Thank you!

I have had the best experience with Metro Self Storage. Catherine is so nice to deal with. Everything was explained when I rented my unit. It is very clean there. I feel safe going in and out.

Katherine is very amazingly professional and courteous and funny to deal with at the Northlake location. I appreciate that She took the time to attend my personal needs with the storage unit definitely recommending this place.

Coretta, She was very professional and knowledgeable and patient through the entire process of renting a storage unit. I feel very confident that my storage At Northlake location Will be secured.

Well its been a few months now since I started renting wth Metro Storage. I say with and not from because Catherine has made me feel like iand treated me like I am part of Metro Storage. Where I was at previously it was definitely from and I was reminded of that every time I had to get access. Here there is always someone in the office or on premises thats available when I get a delivery or if I bring items in myself. Catherine and the entire staff always greets me with a smile. From the day I started my rental with Catherine she has been an asset to me and Metro Storage. Hope to be partners with Catherine and Metro Storage for a long time.Thanks again Kary

Very friendly n very helpful 😊

Kathy is the best person ever.She help you and very patient with meThank you Kathy for everything

Catherine is a very friendly person who helped me and explained everything clearly and she is always smiling .

Very friendly and explained everything very well

Catherine is very helpful,courteous and always willing to help. Property is always clean

Awesome place to store things. Fair price and awesome staff.

Excellent customer service, property is very clean. Catherine was very friendly and eager to help.

The receptionist was great! She made sure we knew everything we needed to know!

Just wanted to take a minute today to say that I have been a Metro customer in Northlake for many years and have never taken the time to write a review. Today, for a change, I stopped in the office to pay my rent a few days earlier and it occurred to me to that I should take a few minutes to commend Catherine at the front desk, the property manager, who has put up with me, my questions, my late payments and concerns with a smile on her face month after month. Are there better locations with better rates out there? Maybe. But this is close and convenient and I truly appreciate the fact that Catherine has been my go to person all this time and always with an outstanding disposition, knowledge and willingness to help. Metro is lucky to have her.

Metro storage is available for 24 hours which is great for me.

Coretta was very helpful

The experience in itself was great. I went in with my wife, Kelly Williamson. The CSR was great. She was very kind, consider and helpful. Its hard to find good customer service but you have; Catherine is is great at her job.Only problem is the price is costly.........

I was greeted quickly and by a nice person, she walked me through everything and took the time to answer my questions, was very helpful. Always available and can easily pay online. Recommended.

Katherine was very friendly and helpful. I was amazed on how clean the units are and the ground for being on a main street. Move was easy and the monthly rent is reasonable.

Catherine was very helpful and professional. She explained everything.

Great experience, Katherine was helpful and professional, have not had unit long but so far so good.

The 24hr access helps very much

Pay the extra for the climate controlled units. Never had any problems with this place, but the staff isnt in the office all the time during their posted hours, so just beware that they might not be able to help you!

Katherine has great customer communication skills.

Lean con convenient place

Called on the phone about the first month discount pricing and the phone customer service corporate person was pleasant but did not understand what I was asking for and did not fulfill my needs so I was on the phone with public storage about to rent a unit from them when I received a call and I answered it and it was Catherine calling on the behalf of metro she told me hey gary I know exactly what youre talking about and sorry for the confusion ten mins later on the phone I get exactly what I want from Catherine and this company and I come in to rent the unit out in person within minutes of talking to Catherine on the phone she was very easy going and pleasant in person as she was on the phone. the office was clean as well as the unit she had sold me today. Ive rented units before and have never had such a pleasant experience as I did today so thats why I am writing this review in hopes that others see it and will get the same customer service I did and so that maybe the corporate bosses can see an example of how well this storage center is being run when I called public storage to rent a unit today I got the answering machine 3x in a row and the mgr at that companys location was very bothered it seemed by answering my questions and was not anywhere near the level of customer service metros employee and company is so thank you metro and thank you Catherine !!!! keep smiling there contagious

Great customer service and VERY clean!

Great service friendly staff

Reasonable

He was phenomenal . I heard from one of my friends an Excellent D.J i hear!!!!

The old pig that works there bad customer service 👎👎👎👎👎👎👎

I didnt know these places I felt like yeeeeeeep

I really like the very friendly staff and the place is very clean