Dave is the best. We are first time log cabin owners with 1,000,000 questions and Dave was unbelievably patient with us on the phone...literally talked to us for 20 minutes after reviewing emailed pictures. We liked him and his advice so much that we traveled 2+ hours to support him and his product lines. Also referred us some contractors in Northern Michigan that can help with a full remodel a few years down the road. A++++ Thanks Dave!
Dave at Timeless Woodcare is so amazing anytime we need anything he is always there for us. He will ship out supplies to our clients when we can get it to them. He makes the process so easy. If you are need of wood care products this is place!
Dave at Timeless Wood Care Products is the most knowledge in the wood care business! I had a log home build and over the last couple of years Dave has helped me with all the questions I had about the woods condition and what products to use for cleaning preserving and staining. Products were shipped from Michigan to New Hampshire in 2 days! Thank you Dave for all your guidance and patience throughout this project! I couldnt have done it without you! Denise Fleisner New Hampshire
Timeless Wood Care Products supplied us with more than excellent quality product. When I had questions about product to protect our timberframe home’s exterior beams, he was knowledgeable and helpful. You need expertise to do things right the first time, and Dave has that expertise. When we built our huge deck, we were back for protection of the joists and deck beams. Grateful we came here!
Timeless wood care has been great to work with. Dave was very helpful and knowledgeable. Prices are as good as they get. I will be coming back for future supplies.
I consider myself a smart shopper and do a lot of research before I make any kind of purchase. I especially did my due diligence this time and ended up choosing Timeless Wood Care. I can safely say, I made a great decision! These guys are experts in their field and I was really impressed by their knowledge, competitive prices and customer service. I definitely recommend their services! Thanks guys!
We could not have had a better experience.. The way Dave walked us through each step we would need to complete the project on our house, and how he explained the products, made it much easier for us to tackle the work ahead.He took as much time with us as we needed. We are appreciative and now we are comfortable ordering from the internet or phone if we need additional supplies.Greg and Alisa
I drove 2 hours to visit this business. It was SO worth the drive. Timeless is very easy to find. That is a plus for me! Let me tell you I was not disappointed in my experience. I was greeted by the owner, Dave, and told him what problems I was having with my log home as far as gaps in the logs, bugs, and the logs needing a nice coat of stain/preservative. I asked so many questions and Dave was very patient in explaining all of the products and materials I would need to complete my project.He helped me figure out how much of each product I would need. He gave me a new caulk gun! Not only that, extra monies off my order. I felt he really appreciated the fact that I made the 2 hour drive to check out their business. I had been perusing their website for the past year trying to decide what products I needed to preserve my home. I am definitely not sorry I spent the time to drive to Norton Shores from South Bend, Indiana. Timeless Wood Care Products has this girls business from now on. You get what you pay for. I received excellent customer service and products geared just for wood/log homes. Pay them a visit. You will not be disappointed! Thanks, Dave! Timeless Wood Care Products ROCKS!!!
Thanks so much. In the several times that I have dealt with this business, I have received hands-on, personal care. Last year and then this year again, I have had multiple questions about products and the process of stripping an old oil finish off my log home and replacing it with a perma chink product. Dave has managed very well to field my questions and give me good advice. In the log home product world an owner feels somewhat adrift in the face of all the hype from the competing companies. Timeless Wood Care simplified everything for me.
Dave is one of the most knowledgeable wood care suppliers in the country. You have a wood structure call him and get real answers.
Very friendly, knowledgeable and patient with all of our questions.
The atmosphere and employees are very welcoming and knowledgeable. We were very happy with the service and help we received during our visit.
New log home owner that knows absolutely nothing about upkeep---Timeless Wood Care gives great advice, has expert knowledge and understanding of what the customer needs, always has had the products I need in stock, friendly and patient (I had and will have a lot more questions in the future) customer service! You will never want or need to go anywhere else to shop for products for your log home!
Dave and Timeles offer GREAT service, a fantastic product (I used the Perma-Chink) and exceptional advice. I completely stripped the stain off my log home and reapplied the PermaChink Ultra-2. It has been 2 years and it is doing great! Time to spray on a bit of a topcoat. No big deal. Thanks Dave!
Great customer service! Dave was very helpful! Thank you!
Hey Timeless Wood Care Products, your company is awsome as an owner/ builder of my own log home, I cant tell you how much I appreciate your friendly service and getting my orders out the door the same day when I call.It is real convienant to have product in stock ready to ship.Keep up the good work!!Rob Humphreys
Everyone at Timeless is SO helpful. You can count on them to deliver!
Top notch customer service, and THE BEST products by far!
They are awesome to work with...Great people...
Great knowledge and service!