We love Roche Bros. in Norton! Known for great food quality and customer service that’s isn’t something they strive for its their standard! We are proud to be the sponsor of the sanitization wipes station at the entrance of the store. This helps people disinfect their hands, shopping carts and baskets. It’s just another way we help the community stay healthy!
Very pleasant supermarket with friendly and helpful staff. Always very clean and inviting to patrons. Great catering service especially around the holidays. I use it very often for events and celebrations at my home.Two drawbacks, however,. The pricing is higher than all the other supermarkets in the area and it can sometimes be difficult to get a wide array of selections among various products.I like going there because the service is so great.If you can afford and accept those drawbacks its a great shopping experience.
The Norton American Legion would like to express our greatfulness to Roche Bros. We are sponsoring a turkey dinner for high school scholarships and Roche Bros. have been gracious enough to donate 6 big turkeys for our dinner.We will miss you in our neighborhood. Thank you from all of us at post 222
Hi I understand the limit on meat because its hard to get but when your sign says limit 2 packages of beef and pork products and I try to buy 2 lbs of ground beef because its on sale Im told I can only buy one when the sign clearly stated 2 packs. Im outraged because meat is hard to come by and I have a family of 7 so I need at least 2 lbs to make a meal yet I can buy the hamburger you have overpriced for 2 packs you shouldnt put the meat on sale if youre not going to allow ppl to buy it i dont think you are taking into consideration people that have large families I wont come here for meat anymore!
Very clean store in a good location. Prices are a little higher, however sales are very good. Different things than other stores, which is nice. Havent gotten a lot of there brand yet, but looking forward to trying. Very friendly, helpful staff. Always someone around to help.
Awesome Roche Bros right down the street from HUB PARKOUR! Has prepared foods and obviously a huge grocery. Service is excellent and the staff are quick and great. They also have beer and wine here which is clutch!
Smaller supermarket with a down-home feel. Great quality meats with a butcher section if you want more personal service. Store has a good selection of grocery basics, produce, deli, and seafood. Wine and beer are also available. Staff is friendly and helpful.
Im leaving this review only for Sean. He did such amazing work for my wedding. I dont know how he managed to put together such beautiful art work. I had no idea what I wanted but Sean knew. I was so last minute and he managed to put together my look and udeas into my wedding and make my night beyond perfect.
Good sized supermarket with a great selection of fresh produce. Prices are in line for a market of this size. Never disappointed here.
Good clean place. Decent variety. Only place in area that has Peggy Lawton chocolate chocolate chip cookies.
Love it here been going to 20 yrs... Theyre the only Spot In Massachusetts that Sells my Niman Ranch All Natural, Humanity Raised Meats.... Best Tasting Meats On Earth... Beef, Pork, Chicken, Lamb..
Strong selection of fruits and vegetables that all seemed very fresh. Nice display. The meats and deli were also nice with a large variety of pre-made selection of deli dishes. I liked that the meat section has hormone free offerings. There are enough cashiers so I am never waiting long in the check out line. A larger selection of organic foods would make it five stars.
Great shopping experience I love shopping here the produce is fresh they have great prepared meals. Highly recommended
Food and store are excellant but dont use the bathrooms. They are disgusting. Looks like the womens has not been cleaned in a month. Hubby said mens room was just as bad. Makes me think what does the back room and storage area look like.
Loved my visit. Always clean and easy to find what you need
A go to supermarket...Its close, its nearby....Seafood is reasonable...The veggies always fresh...The flower dept always creates wonderful bouquets.
I love Roach Brothers. Just needed a few things. Always clean and workers very helpful.
Always can find what I want and more! Picked up a surprise birthday cake and card. Found other things to add to it and make it perfect.
Great market, miss being able to get there ( currently live in FL)
Loved this shop! Clean, friendly service and high grade products at reasonable price.
Good variety. Has a very snobbish vibe. DEFINITELY CHARGES $1-4 MORE ON EVERYTHING THAN EVERYWHERE ELSE!
Top notch grocery store with great fresh produce, outstanding meat and bakery, superior kitchen and seafood.
Nice clean store priced just right.
Corn was the best I had all season so far and we live in Concord nh
Really nice. Clean. Good product and staff. Just not cost effective.
Food a bit more expensive than other supermarkets, but worth it. Prepared foods here are good. Store is clean.
Amazing supermarket. Clean, well stocked, the lay out of the store was attractive. Very nicely done.
Very clean, very well organized, well lit, well maintained. Very happy shopping here.
Roche Bros. In Norton provides good quality produce and meats. Friendly service and fresh baked goods.
I like this store whenever Im in the area I stop in to find something yummy to eat
Roche Bros is always fantastic, but a little on the pricey side. You get what you pay for: quality and good customer service. Also, this Roche Bros doesnt carry sushi like the other RBs. Its a little smaller than your standard Roche Bros.
The grocery selection is kind of stuck in 1998. Most mainstream grocery stores have a solid selection of organic options. This store has a handful of surprises that are organic (i.e. french fries). But mostly the choices are pretty conventional.
Great location but a little pricier than the other grocery stores and the selection is last because the stories smaller but high quality everything
Great service. Their kitchen hot foods are the best!
Nice clean supermarket but too pricey for my wallet.
The prices are great and most of the time they have good deals on everyday items
Three stars only because this place is so expensive compared to competitors. Nothing wrong with it just pricy.
Pretty good. Missing paper bowls and plates though
Dont shop here much unless good sale. On expensive side. Selection is good.
Always pleasant ppl here. Fantastic customer service. Prices a little high.
Very convenient and clean, they carry a lot of pre-made meals.
I Always find it to be very clean and they have many health food items that i dont find in other narkets.
A little pricey, but they have some quality products.
Very friendly and helpful associates. Good sales.
Very clean, well stocked, employees are always polite. More expensive than other local markets, but you get what you pay for.
Clean, very clean and bright. Good sales.
Cleanest market I have ever been in.
High quality food. Well lit.
Clean, easy to navigate. Staff is helpful
Great fresh produce and deli. Sometimes over expensive but look out for the 5 for $25 Meat sales!!
Good variety and pleasant atmosphere, but expensive.
Love to shop at Roche Bros. Very clean and excellent variety of food
Close proximity to get to. Very clean, aisles are well organized and Personnel is extremely friendly and helpful
I have been using the Norton store for home delivery for several months now. I used to use PEAPOD, but the selection of organics is better at roche bros so I tried switching. They have double charged me and thrown my account into overdraft in the past after a long discussion where I was told that would not happen, after THEY messed up my order.They have messed up order after order. They cant handle a modified cart if you order online, they WILL NOT PACK THE ORDER CORRECTLY. Their employees have cursed at me (told me to F*** off when trying to discuss issues and not allowing them to be disrespectful). They have delivered $40 worth of things to the wrong person, having put the wrong name tag on food from my order and didnt deliver it for 24 hours and did nothing to make up for the inconvenience despite my being very friendly and patient with them. Even the manager is rude. Today someone said whatever to me after they messed up my order yet again and I was explaining how many times this had happened and the fact I wanted my order cancelled and I wouldnt be ordering from them anymore and hung up on me.Ive spoken to the manager at LEAST six times for different issues (order not arriving at all and not showing up for hours, my account being double charged for ONE ORDER because they messed up), there was an order that was hours late and they tried to tell me they had no record of it and tried to blow me off, I had to explain someone had already called to confirm the order that morning and that I received the e-mail stating that my order was ready. It took them hours to find it, they had packed it onto the wrong truck and they were very late delivering it and didnt care or do anything to make up for the hassle or even APOLOGIZE TO ME for trying to insist I hadnt ordered at all. They do not take responsibility for their mistakes. They dont seem to care at all about their customers. They are rude regardless of how calm and polite you are when they are the ones messing up. I wasnt very polite this last time as I lost my temper, Ive had it with them dismissing me. The manager literally said to me today that it wasnt his fault the order was messed up and I had to point out that hes responsible for the behavior of his staff and the mistakes they keep making. The manager doesnt hold anyone accountable and literally doesnt care if his employees mess up and are horribly unprofessional and rude.Just an update, they charged my bank account after I cancelled and told me they would not be putting the money back until the next day. Leaving me no food or water (knowingly) and my cats without food. It is now the next day and the money still has not been replaced to my account. I havent eaten in over 24 hours and I am sick and furious. Ive had to contact my bank over this.I will NEVER do business with them again. I am currently in the process of speaking to someone higher than the manager because the way their employees and manager have handled me repeatedly, especially this time around, is astounding. I dont know how these people stay in business.Dont bother with their home delivery!! Its a MESS and they take NO RESPONSIBILITY AT ALL for the messes that they create. Their manager couldnt care less about the integrity of his store or his employees and the services offered. I never have to deal with this when I order from Peapod so Ill be bringing my business to them from now on.
Nice clean store. Friendly helpful staff.
Excellent friit baskets!
Kind of expensive but did you have good stuff theyre very clean very nice people
Employees arent very helpful, rude even. Many of the employees and regular customers are quite snobish and rude. They are very over priced. Every time Ive gotten anything remotely exotic from their fruit department its rotten inside.
The team there is very friendly and helpful.
High prices. Their sales prices are the same or more than other grocery stores regular price.
Very well done displays of produce
Good location with helpful staff too, some higher prices but overall reasonable.
Clean, convenient and good service. A bit pricey.
Nice spot. Seemed clean and modern.
Tasty high caffeine zest tea I dont get jittery with
Very clean and neat but expensive
Like the 5 for 25 sale, everyone is always friendly!
Super clean,friendly helpful staff.
Very clean and organized but more expensive than most other supermarkets for no real added quality
Little pricey but always fresh
Needs more organic healthy food for the plebs
Love this store and its close to home
A very nice market.
Staff always very helpful and friendly.
Convenient location. Sad that it is shuttingIts doors in a few months.
Only reason i go here because it is close by.Extremely overpriced,limited selection.Only good item is their Meat!Make sure to check ALL the sell by dates on everything,always find things that are outdated.Once seen some frozen pizza that had expired last year,and it was more than one too.I wonder how many buy and consume outdated food here!The staff is All high school kids who just stand there and look miserable.I wish this store would leave Norton so a better one could move in.Sorry Roche Bros.Should be renamed Rip Off Bros.
Way too expensive. I miss Fernandes
Look for Chris... hes awesome
Very expensive, meet quality poor, fish area good. Produce, hit or miss.
Neat, clean, and easy to find things.
Great store.Very clean.Fresh product.
Very nice 👍
I found the store prices to be very expensive on items that I usually get cheaper at my local supermarket
Outstanding selections in all departments, especially the bagels in the bakery.
Good store but it is seems a little more expensive then some of the competition .Still well managed store I like to shop at .
Your website to get to the weekly ads is a joke! Get somebody to fix the site.
Prices are high layout makes it difficult to find items (Norton location).
Its really nice inside
Its clean and the staff is friendly. The prices are comparable to Wholefoods.
Clean and helpful staff
Clean, best fruits and vegetables
Wonderful place clean
Very clean and great variety
Very clean and friendly but a little more expensive.
Good product, but little pricey
Clean and well stocked
I thought Roche Brothers is overprice way overpriced
Prices to high to shop on a regular basis. We only pop in for the occasional odd or end.