Nice candy selection. Picked up material for table cloths.

This store always has what Im looking for when Im crafting!

Love all the people who helped us make masks for our #EssentialSuperheroes

While its a small store they are very organized. They have guide arrows in the isles and distance markers by the registers. They also offer curbside pickup and have the parking spot well marked outside the front door. Very pleased with my purchases and the money I saved. Will definitely be going back there.

Its s small store. It is almost always out of stock of everything. I would rather travel the hour to the large store in Newington thst is fully stocked.

This store is filthy. The entryway was disgusting yrsterday.

Ive shopped at Jo-Ann Fabrics & Crafts Store for over 25 years.This past Sunday I went to my nephews first, football Jubilee. Since the morning was cold, I went to my car and took a couple of fleece, team throws. When my brother-in-law saw the team throws he liked them a lot. After the game, I went to Jo-Ann Fabrics and bought his favorite team fleece. I made my brother-in-law a reversible team, fleece throw. I hope he likes it.

Love this specialty store. Theres always someone to help.

Everyone is so nice and its such a nice place to go. It is a very welcoming place, that even if youre not a sewer, Id recommend you going solely for the vibes it gives off

Not the easiest store to navigate, could use an update. But always great prices and selection, and the staff is helpful.

Its too small and there are no decoration displays at all ....

I used to go to Joanns alot but they are closing stores so now I go for materials to make things like blankets. They do have some things but less expensive at a larger place..what I do like is you can use multiple coupons to save money. I really like that. Love when you find something like monkey and you know your child will be so happy.Im happy they have atleast one Jo-ann near me. Have cute items like this cute reusable bag I got that says be what you want to be.

The fabric choices are over abundance

A bit pricey for items you can find at Marshalls or TJ Max for half the price.. They did have unique home decor items that you wont find at TJ MAX or Marshalls....

Loved browsing there. The store has friendly employees. Each one wished me a good day and asked if I needed help. A variety of products to choose from in every craft.

Great deals on fabric

They have almost anything your looking for

Good selection of yarn

Always good inventory and very helpful staff at our local Joanns 👍

We went in just to check the store out. So much fun. More than just fabricates. Crafts, dyo, lots of things to tickle your creative side. We plan to visit again soon.

Very helpful! Never have a problem finding anything there. The curbside service has been great during the pandemic as well.

Large store, great variety of products and the employees are so kind and very helpful.

Love this place. A good variety of items

The best Joann’s around. The employees will truly go above for anyone.

Perfect place to find just about everything for your hobby needs

I love going to Joans especially in Norwich because they have the best selection!

Very friendly and helpful staff. I found what I needed. Prices seemed a little high. Foam prices for cushions seemed to be up quite a lot.

The workers were extremely friendly and helpful with everything from recommendations on fabrics to cashing out. I love this store because of the employees!

Friendly staff...can always find what I need

Great selection of fabrics and always a sale or coupons going on! Most of the staff is super friendly and love to help!

Great 👍

Great store girlfriend went to get material for mask and they gave her a bag with a kit to make mask. So she made some and gave them back to the store. Staff is very friendly and professional.

Got some cute, spooky prints to make masks. They were well organized and knowledgable about what weight fabric I needed.

Very fun stuff! Found some great deals.

I can’t say enough about this store. The staff and the large selection of fabrics and other craft supplies. The staff were super friendly and so helpful. It made our visit pleasurable. I was amazed by the fabric selection they had. I went to another “craft store” in Waterford and was very disappointed. While in Waterford, we called JOANN to make sure they were open. We made the trip and we were so glad we did. They were a life saver. Highly recommend this location.

Great place to pick up your crafting and sewing needs.

I would like to thank your store and your service of customer serviceTo be phenomenal. We were able to get fabric kits for masks. We are making them for the area hospitals and area nursing staff for home care. Thank you !! L. P

Found everything I was looking for. Employees and super friendly and nice.

So expensive, Wal-Mart got half price, i think this store is due to close, surpluses is out, Office depot was out, steel and deal store still open,IDK whats they waiting for....

Great craft store you can get almost everything you need

Excellent store a very helpful staff

Fabric choices so pitiful, unless you want fleece or flannel. Big sale nothing to pick from very disappointing

They have a large variety if diamond dots kits

Today I went to Joann Fabrics was looking for lace incert,, a young lady help me, found what I was looking, employees very helpful, and polite. Plan to go back next week

Great customer service

Helpful and courteous employees made my complicated transaction, super easy! And didnt feel like it was a burden at all. Definately a bonus being the holiday season! 🎄

Huge selection! A couple of the employees were helpful however there are a couple employees that seem like youre putting them out of their way when you need fabric cut. The younger girl that was at the register was awesome! As for price some stuff is expensive and you can get the exact same for way cheaper at other stores. Some stuff like the red dot fabric (in the back of the store ) is a good quality for a good price! I think the key with this store is to take your time and look around.

Delightful customer service at the registers

The woman at the fabric cutting table today 1/5/19 was absolutely wonderful. I was having a problem with an online order and she did not hesitate to help. I wish I got her name, bit she deserves a raise :) excellent customer service

I dont know much about sawing. I had a question on affixing a logo patch to my hat. The lady behind the fabric counter was extremely helpful in finding a solution to my concern.

Always loved this place.

Joanns is close to home thus very convenient for when I need yarn to start a new project. However, if the store wasnt as clean as it is, the staff as super friendly as they are, or the stock as competitively priced and abundant as it is I would travel as far as I needed to in order to be completely satisfied with my experience. Joanns is a great store. I highly recommend that you go there. I mean it! Now. Go there now!

The associate in fabrics not only helped me find the exact fabric I needed but also reminded me about the weekly coupon to save me even more.

Smaller location, but knowledgeable staff, most of what you need to get started in any crafts, and of course loads of fabrics.

Great deals, wide variety of merchandise, helpful snd knowledgable staff

Without many choices for fabric in my area, if Im going to make the drive I always go here. The stock is organized and theres always a coupon or sale to help take a dent out of the pricing. Coupled with reliable service and quality products, Im a happy crafter.

What Norwich crafter doesnt like Joanns? Friendly, helpful employees. The store is always neat and organized. Theres always a sale and coupons offering 20-50% off. Great prices and really good parking.

I love JOANNS but, hate their warehouse. Went to pick up my order and warehouse got it wrong.. now i have to wait another week.

While waiting for my husbands test at the medical center I was able to get what I needed and pick him up on time. JoAnns had what I wanted and it was easy to find.

Disappointing as to how little fabric was available. Staff was friendly and helpful.

This is a smaller Joanns but it is nicely run with very helpful, competent, and friendly staff. They have a nice selection of fabrics and we have never walked away disappointed when we have shopped here. Just a really nice place to do business.

Excellent Jo-Anns location! Wide selection of materials and craft supplies with a very nice set of staff. I love coming here every few weeks or so for my next projects - Id recommend coming here and comparing prices on items to Amazon before purchasing however!

I love it here! Staff is always helpful and friendly. Great prices, but I always spend too much. Ha

Nice selection of fabrics but hard to find staff sometimes.

Very dirty store. Few employees I delt with where rude

Great store for fabric needs friendly staff always willing to help when needed.

The store had what we were looking for and was straight to the point. Cashier that checked us out around 7:30PM on 10/4 was extremely rude.

Something for everyone. Great staff!

Im a Hooker and had lots of yarn to choose from and had a great sale going on.

Love the store itself. Getting coupons on your phone from Joanns website WHILE IN the store is a nightmare to say the least. Its an issue that really needs attention. Thank you.

I love where this is located and while its small it has a lot!

Always have the things I want and need, the employees are friendly and helpful

Never disappointed.

Great Crafty Place To Visit & Find New Projects.

A chain store with tons of items needed for home projects and lots of seasonal home decorations. Be sure to have your coupons ready. It is nice that they do accept competitors coupons as well. Lots of crafty goods and jewelry making accessories.

So many types of fabrics to choose from. Remember to bring a coupon to save 60% on something. Lots of other crafting tools and items

Great joint lotta cool stuff at any age friendly staff

Love how they have such a big selection of yarn, was even able to find 1lb balls of my favorite yarn in the colors of a big project Im doing

Would like to see a wider variety of yarns and modern knit/crochet books in stock, but their sales are amazing and the staff is always friendly.

They had everything I needed and they were very pleasant

Too hot in store. Norwich store seems to use different coupon rules. Only good thing they have different fabric than Waterford.

They have a really huge selection of fabric as you would assume from the banner of the store but they also have a lot of great craft and art supplies. The prices may be little higher than what you could find online at other stores but you do get to see everything in person which has its benefits for some crafts.

The store is clean and neat. The staff is friendly and warm, a great place to get your supplies.

Disappointing selections.

Good place to find all of your sewing or crafting needs

Really inspiring place. I walked in and was flooded with crafting ideas. They have tons of neat fabrics and are willing to help you with your project! My only gripe is that the fabrics can get a bit on the pricey side.

Its the only big fabric store around, good coupon and sale prices, nice selection.

Big variety of products and great prices/discounts

I love this place wish there were more in the area

This craft store is ok, but the building is very dated and old. The floors are worn and it smells a little funny inside probably from the age of the building and being musty. As far as the store goes, they have just about anything you would need in the crafting areas and the employees were extremely helpful while I was looking for something I couldnt find. The prices are a little high but if you look online for coupons or join their Club you can save usually 25 to 60% off on at least one item and sometimes your whole purchase which is nice! I live in the northeast corner of Connecticut and can only get to Jo-Anns Fabrics when Im in the Norwich area which isnt often. I wish they would build one somewhere near there Brooklyn, Putnam or Killingly shopping areas!

They have always been great in answering my questions when I seek them out to ask.

They actually had exactly what I needed. Remarkably well educated staff and helpful. Always keep Joann Fabric in mind.

Great deals. Amazing selection, with a lot of interesting craft and design options.

Well stocked and super friendly staff.

Nothing special. Only reason I give any stars is that some of the workers are really nice.

The store has nice fabric and many other things. I havent been to this particular store in a while; staff were unfamiliar to me and, with the exception of one young woman who suggested where I might find a particular fabric, the current staff are not nearly as helpful as those in the past. I witnessed this with another customer as well. Even the girl who helped me, only pointed in the general direction of what I was looking for. In the past, someone would have walked me over to find it. Please note that the store was not busy or short-handed.Also, I had my 26 yo autistic son with me; we approached the cutting counter and while saying hi to one of the women behind the table, he extended his hand towards her to shake hands. I always dissuade him from doing this with strangers, but this woman actually pulled her hands back, up, and away as if my son had some horrible disease! I called my son over to me telling him, once again, You cant shake everybodys hand. At the same time, this woman mumbled something about having to cut this other ladies fabric and literally reached around my son and pulled bolts of fabric from the customer. My son was just trying to be friendly; obviously she was taken aback but I felt that she was very rude to him. He does this wherever we go and even if people choose not to shake his hand theyll acknowledge him. Her reaction was totally inappropriate and it upset me, although I was more concerned for my son and didnt voice my thoughts. I wanted to be the better woman here. I wonder how she deals with differently abked customers?The cashier was friendly and pleasant, which was a refreshing way to leave the store.Ill be going back to the Waterford store next time.

Best place for fabrics and notions!

I love this store I always find some thing to buy!!

Always excellent service and plenty of craft items. The sales are amazing! Been going here since I was a kid.

Love this place I go every month or two and get my art supplies and 95 of the staff that work there are very helpful and friendly