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Eastern CT Firearms
675 W Thames St, Norwich, CT 06360, United States
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Eastern CT Firearms

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Kr
Review №1

My husband and I completed the basic firearms safety course as part of the process to obtain pistol permits, and were more than pleased with the experience! The class was engaging and provided a very positive, encouraging environment designed for all learning styles. Frequent breaks were given in consideration of fresh air without masks outdoors and the general leg stretch as well as an ample lunch break.By the time we were ready for the range I was feeling secure about the assistance available to me as well as being prepped appropriately to handle a firearm. I knew I could ask anything and get a solid answer with visual examples. Ill be really honest... I wasnt sure about how Id actually feel once the time came before taking the class, but when it was my turn I wasnt afraid, and my instructor was incredibly detailed, patient and more than competent in guiding me. All the instructors are impressively qualified and conduct themselves very professionally at all times.Our class took place 2 weeks from booking. I plan to take advantage of continued education here as well as bringing my business for purchases in the future.Big thanks!!

N
Review №2

I really enjoyed taking this class. The instructors are awesome! I didnt know what to expect and Ive never used a real firearm before, but I left feeling comfortable handling one and with a significantly better understanding of what it means to own one. Thank you guys!

Jo
Review №3

Eastern CT firearms with owner/instructor Rob was a good place to start you on your path to being a firearms permit holder. Rob is also a notary public which makes the process a little easier. Keep in mind Further training is a must for this hobby. Have fun on your journey.

Ka
Review №4

Excellent experience for pistol class! Owner made you feel comfortable and educated. No question was left unanswered and I left excited to learn more about guns! Will be going back for any of my gun needs from now on

Nu
Review №5

My wife and I took our course there back in june 2020. Went there to get an ar build, the guy behind the counter took my phone number and said hell call in a week havent heard a thing from them and that was back in October 2020!

Al
Review №6

This was a great experience, the instructors were engaging and helpful. Informative class.

Ba
Review №7

Entertaining and informative. Awesome class even during a pandemic. Never fired a handgun, but felt comfortable leaving. Thanks so much!

Jm
Review №8

I took the Basic Firearms Safety course required to obtain a CT Pistol Permit here.When considering the variables:- Cost- Course Quality/Content- Firearm handlingThere is NO BETTER course available. Seriously.10/10 experience!

ki
Review №9

These guys rock. My wife and I both attended(at different times) the permit course and we had a great time. Robert made the experience very relaxed, informative. I highly recommend Eastern CT Firearms for anyone who wants to take the pistol permit course and his prices on weapons are really good. I will be purchasing my wife’s handgun from here and another one for myself. Thank you very much Robert for the great experience!

Jo
Review №10

Outstanding service! Very willing to help with questions and recommendations!! Highly recommended! I’ll be back!

Dy
Review №11

Took the pistol permit class here, they were very helpful and the class was well done. Would recommend taking your class here!

Pe
Review №12

I took this course a little while ago, this is MY firsthand experience. This place is an embarrassment! After seeing the most recent post from JMF17004 and how this particular person thinks there is NO BETTER course available I NEED to speak up. Posting the hand drawn bullseye and all 3 shots missing? Id say 4 but one looks like a ricochet. I wouldnt brag buddy.SEEK additional training!!!PLEASE SEE ATTACHED PICTURE FOR FULL REVIEW google wont post the whole thing.

ro
Review №13

Ultimately great service from the owner and his colleague on my FFL transfer. Its clear he runs the shop out of passion for our 2nd amendment and is not in it for the money. Limited hours especially with COVID-19 and he has a full time job on top of the business. When ammunition becomes available from the manufacturers I will definitely come back to help support this business. They even threw in some extras for me at no charge for my first firearm which was not expected. Thank you again and stay safe especially in the current pandemic!

MI
Review №14

Wish negative stars was a thing. This class is uneducational, with poor instruction. You are just a number. The owner joked about how this class is just about money to pay for his numerious children. The instructor is clearly inconvienced be people who dont quite understand the class. . You only touch a gun once, when go in their weird back room range and they put the weapon in your hand to you shoot 5 times. AVOID THIS CLASS

Am
Review №15

I’m not one to leave bad reviews, however I am extremely frustrated with the reliability of the hours open at this place. Weekends are usually fine but weekdays youre lucky to catch it open after 4:00pm. The way I see it is that if your website states that you’re open then you should be trusted to be open. I know there are circumstances that can change those hours and whatnot and calling ahead is recommended. What lead me to my frustration is that I did call ahead and stated I will be here a 4:00pm and confirmed that they would be open at that time, when I did show up no one was here and the place was locked up. I have been trying for weeks to get my ammo just to be greeted with closed doors. Communication with customers must be improved..

Th
Review №16

Bought two guns from here and got great customer service and best products for great price. Highly recommend.

Jo
Review №17

I recommend Robert Guests online pistol permit course to anybody interested. Great format, friendly, and professional from a man of great experience. Often hard to find. Thank you.

VI
Review №18

Just completed the pistol course. Excellent class, I thought there wasnt going to be anything new I was going to learn. Surprise I learned more than I though I would. Everyone should take this course. You would be surprised what you dont know. Instructors are excellent and keep you interested in the class. Thanks Robert, and thanks for welcoming me to your family.

Ri
Review №19

Very helpful and knowin the moment thats why 2 stars. Dont order a firearm here though. They give you a date it will be in. It doesnt come in. You call the next day and are told there is no shipping or tracking information and the gun is not located. Then said I will follow up with you the following business day no follow up. Disputed charge. Owner calls 5 days later saying its been in for more than a week and we left a message. Nice try. Show me where I signed for a no cancellation policy. Not to be an a$$ but you flat out lied on the phone saying its been in for way more than a week. The earliest you said it would be in when I purchased was 3 days after purchase and that was a week and a half ago. I have already printed my phone statement for the CC Co and none of your numbers are on there. I dont like liars. Just admit your team dropped the ball or it took longer than expected.

王得
Review №20

Good man

Di
Review №21

I’ve bought a few guns now from here, and the owner is always extremely nice and patient.He helped me find the guns I was looking for and gave good deals on all of them.. I love that I can give my business to the small business that care about there customers..

Cr
Review №22

I recently took the course at Eastern Connecticut Firearms to obtain my Connecticut State Pistol Permit. Robert Guest is an extremely knowledgeable instructor with almost two decades of experience in the United States Marine Corps. Even though Ive been shooting for many years, I learned new things in his class and he helped me gain confidence at the range. Ill be back for coaching at the range and gunsmithing. Highly recommend!

Ma
Review №23

Top shelf shop. Rob is a good guy and treats his customers right. Busy place so be patient most of the time he is a one man band! I will be back!!

To
Review №24

Fantastic course, with very real and very informational instructors. Just had our course yesterday and all of us were offered a chance to, after we get our licenses, come back in and sit down and learn all about the firearm we may choose, how it works, how to clean it, how best to learn and care about our firearm. These guys are great and have 100% earned my business. Highly recommend

Fr
Review №25

I can’t say enough good things about this place. They treated me with decency and respect from the beginning with outstanding customer service. I was only able to pay $300 down for a gun that cost about $500. I told them that I would have the rest of the money the following week. Over the weekend I decided I wanted a stainless finish rather than a blued finish, so I called them up. It turns out that the owner was on his way driving to Springfield armory just so I wouldn’t have to wait for shipping when I called. He worked it out with Springfield and called me back immediately. Mind also that this was the shop owner and it was an hour before he opened and that he was using his own personal phone.

Er
Review №26

Have to say the guys were great for the class but went to purchase some handguns only to find them not open when they were supposed to be after driving better than a half an hour to get there left a message on their answering service only to get no reply for days and days. Wanted to spend my money with the guys that help me get the permit but I guess Ill spend it somewhere else.

Th
Review №27

They had the best price in the state or on-line for the gun I was looking for. He also gave me a very fair deal on my trade in. I ordered my gun in the afternoon and it was there the next morning. Great place to do business with!

Jo
Review №28

Havent visited the store but the web information was ok

Je
Review №29

Outstanding customer service and selection. The owner was very friendly and knowledgeable. His prices on ammo and guns are literally the most affordable ones I can find in the north east.

lo
Review №30

Awesome place, Awesome instructors.Theyll teach you alot. Goooooo for your basic firearms safety course. Ill recommend them to everyone -L.A.

Ma
Review №31

Just complete the Basics of Pistol Shooting course at Eastern CT Firearms. Bob Guest is an excellent instructor. The course was informative with a constant focus on gun safety. I highly recommend this course if you are applying for you CT pistol permit and are looking to be a a safe and responsible gun owner.

Ro
Review №32

Amazing prices and customer service. I think Ive found my new favorite store.

Ma
Review №33

Great class time, taught you what is important for safe operation of firearms . Good hands on train I g at the range and a wealth of knowledge. Thanks Martha an Mark

Do
Review №34

Very happy with my new XD-S. I thought i was going to have to travel across the state for the deal I wanted but Eastern CT got it done for me and had the XD on the shelf! . Very Impressed. Thank you!

Lo
Review №35

Excellent course by a well experienced and very knowledgeable instructor. The info was delivered in a clear and concise manner and the range instructions provided a safe and comfortable environment for all the participants.

Ma
Review №36

I have the class done 3/29/20.....excellent class

Wi
Review №37

Customer service is great,,will definitely do business there again.

Ni
Review №38

Instructors are awesome, they made the class enjoyable and broke everything down so that everyone could understand.

To
Review №39

Friendly and knowledgeable

Er
Review №40

Awesome

Information
3 Photos
40 Comments
4.5 Rating
  • Address:675 W Thames St, Norwich, CT 06360, United States
  • Site:http://easternctfirearm.com/
  • Phone:+1 860-300-0792
Categories
  • Gun shop
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:10AM–3PM
  • Thursday:10AM–3PM
  • Friday:10AM–3PM
  • Saturday:Closed
  • Sunday:Closed
Planning
  • Quick visit:Yes
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