We have been going to this location for years and are very satisfied customers, now on our second pair of hearing aids that weve purchased here.Barbara does a wonderful job running the office and always fits us in right away if we need help. They are always on time and usually take us in sooner if we arrive early.Mark is extremely knowledgeable and capable of keeping my father in laws hearing aids running at full capacity. This is very important because he has lost 85% of his hearing, plus he has weepy ears, so every little detail counts.Everything about the office has always been professional and courteous.
Mark Brown and the Beltone Hearing Aid Center in Norwich earn my highest regard. Mark is a professional who addresses all my needs, because no matter how silly I am to get into the predicament, he manages to fix the problem.Barbara, the office manager, is kind, efficient and her sense of humor makes the visit fun. They always manage to find a way to make the office visit enjoyable...
Mark is very professional and will go out of his way to make sure that all his clients are cared for in the needs that they need. The lady at the desk is also very professional and concerned for her clients concerns and there needs. I think her name is Barbara. Always friendly as she meets you when you enter. The both of them certainly make you feel very comfortable the minute you walk in. Great team!
Great customer service! Staff is knowledgeable and friendly. Glad I went here instead of their competitor. If youre looking for hearing aids stop by here and give them a chance before you commit somewhere else!
Mark has been GREAT. Barbara has been GREAT. My hearing is now GREAT! If there were six Stars, I would have chosen six.Sincerely,R. Burten
Always accommodating and friendly. Stayed long past closing hours to make sure my replacement hearing aid ready to use before I left for vacation.GREAT service !
I was a little apprehensive about getting hearing aids..I am elderly and I knew I was missing so much I could hardly hear my little great granddaugter and all she was telling me. so I went to Beltone in Norwich and met with Barabara the receptionist who was so friendly and helpful. Dr Mark Brown was so friendly and informative... I did the hearing test and talked with Dr. Brown and he explained everything to me. He answered all my questions and made me feel good about getting the hearing aids. this is somethin I should have done long ago. he was very patient and helpful.and whenever I call barbara gets me right in and he helps me with whatever I need. I highly recommend Dr. Brown to anyone I know who is interested in getting hearing aids.
The professionalism, and the quality of the Beltone products are second to none. The Norwichtown office is a cut above the rest.
Hearing aids