Professional and fast! Did a great job and had me back in my own car in a couple days! Thank you!!
I had a crunched fender replaced and painted. The result looks great, and the company (esp. Eldon) were thorough and professional. They took good care of me.
Very professional and prompt. My E350 Mercedes driver side door was crashed. Wisely, Elden ordered and inspected all of the parts before starting the work. Once I got the car to them, 4 working days and one weekend and I got my car back in perfect shape. I would recommend them without a doubt. Elden is also very personable and attentive. Kept me on point so that I had no wrinkles.
Hands down, best Auto Body service Ive ever had. Elden Lew took great care of me and my care. I would come back here in a second.
They were prompt and professional. They did an excellent job on my vehicleI was very pleased with there performance. The team at G&C performed an outstanding job. A special thanks to Elden for all his hard work.
Perfect work and super friendly people. they even offered a ride home and pick me up
Elden was very helpful and communicated part shipping times, etc. for my Toyota. Great work. Thank you!
A car rolled back into us on a hill and damaged our grill and front bumper. We worked with Elden from G & C in Novato and he was wonderful! Polite, knowledgeable and the work was finished when he said it would be. Most importantly, the car looks and drives like nothing ever happened. The paint is a diamond white and they were able to match it perfectly. Thank you, Elden and the G & C Novato team!
Our car had been hit and needed a new bumper and the side hammered out. Elden Lew got us in right away on Monday, and by Thursday it was all done!! The car looked like new! The side didnt even look like it had been hammered out - it was like new. The paint job was perfect. They even replaced a tiny area on the bottom of our rear door and painted the whole door - perfectly. The car was completely washed and vacuumed out. Elden even gave me a jar of paint to fix up some dings I had on the front of the car (not related to the accident). He then proceeded to paint them for me!! He even drove the car out of an awkward area - to make it easier for me to drive out. Elden also told me that because we had AAA, the work was guaranteed for LIFE! So, if any paint chipped off, etc. (for LIFE!) we could bring it in and get it fixed for free - even if we moved to another state, we just had to call AAA and they would send us to a local autobody to fix it up for free! Elden Lew was completely polite, professional, quick and thorough - everything and more that you want when dealing with a service person. Thank you Elden and Thank you G&C Autobody!!
Excellent service, they went above and beyond! Even washed my car when I said it wasnt quite necessary.
The customer service was outstanding ~Elden Lew kept me in the loop with everything. The quality of workmanship was also outstanding. Without a doubt I will always recommend G & C
Wonderful company and have worked with them before. Elden is sohelpful.
Very professional. Work was done and delivered even earlier than promised.They came highly recommended, and they even exceeded my expectations.
They did a great job. Great customer service.
The tecniciam Elden Lew was a great person very good follow and very pleasant to deal with service was very good all the office staff are very nice. I would recommend them to my friends if they have any problems.
Shop is very friendly. Service Writer is knowledgeable. Love come here. Always get taken care of.
Good catalytic converter replacement . Second time.
I am so grateful for the service I had today everything went well and special thanks to Elden Lew for his care and dedication returned my car as a brand new he is amazing professional gentleman worker. Thank you so much ☺️
Excellent work. Accommodating with logistics.
Great staff and service. Got two windows broken in a smash and grab in the city. Brought my car in for extensive scratch repairs on a Wednesday and by the following Tuesday, the repairs were done. They coordinated everything with insurance. They even scheduled the rental car service be there when I initially dropped my car off and brought the rental car back on the return. Will be back for any more repairs or issues going forward.
I dropped off my Subaru at the Novato location, and was told that they were going to need to transfer it over to the San Rafael location. The next day Erik said that they were going to keep it at the Novato location. He said this was due to my insurance provider. Not completely sure what the real reason was. My insurance provider required photos of the damage, and apparently G&C sent them such poor quality They couldn’t use them. Finally my insurance got reasonable quality photos so they could the give the “go ahead” to finally finish the job.I got the car back, and the rear cargo compartment was in shambles, and they had pulled out the privacy shade, but never put it back where they found it. I generally keep my car in good shape, and I was appalled by the shape my car was in when it was returned to me.Erik asked for me to give him a review of the service, and would like it if I gave him a ten, as he would get a talking to by his boss if their service anything less.Today, I went to fill up with gas, and flipped the gas lid lever, and the gas lid would not open. After several attempts, I had to use my key to pry the lid open hoping I would not damage the lid in the process. When I finally got it open there was masking tape still in the filler compartment which was keeping the filler lid closed. Someone else under the same circumstances may have given up trying to open the lid, and would have had to call a tow truck.Bottom line I am very disappointed with G&C, and will never go back to them as I’m sure that there are other auto body shops that pay much closer detail to their work, or at lest I hope so!
Great service!, very professional, I got unexpected experience here. I’m think it’s one of the best collision center in Bay Area. I was feeling so uncomfortable that the manager was waiting me, I was running so late. He was waiting half hour after they closed. Perfect job!) great!
Had my honda fixed here. they did an amazing job and will return for any other repairs i may need. staff here were amazing
Elden and the team at G&C provide an outstanding level of customer service, your satisfaction is 100% guaranteed. Highly recommend their services.
We took our Company Van in to have the sliding door repaired and they did a great job.they have great communication with you and keep you informed if parts are going to be late coming from other places. Very personable as well. I would take my own car there if I needed to have work done.I Recommend them.
Too bad I can only rate 5 stars...After a door ding at a sporting event my insurance company referred me to a local autobody shop however the wait was too long. I found G & C and lucky me, they were an approved vendor!From appointment setup to car pick up everyone at G & C Novato came through! They even arranged my rental! Their work is flawless, the color fade matched perfectly and my door looks amazing.I dont recall the gals name at the front counter but she is a multitasking ninja! They are non-stop busy. Walk-in appointments, constant phone calls, etc. Every time Ive gone in she has been professional, courteous, and friendly.I ended up having a quarter window replaced by them after my door dent. Both times I have been super pleased with the outcome.Matt and his crew are a fine example of what customer service is all about.
I need 10 starts for G&C! super service and quick turnaround of putting a new bumper on my car. I was always updated by Tom as to anything new they found that needed additional repair and cost...super freindly staff! Thanks G&C...
They did everything they said kept me informed during the process
Today I needed a minor fender repair but it was urgent because I had a long drive ahead of me and I was in an unfamiliar place, Novato. I found G & C autobody by google search and was thrilled that they were only 3 minutes away and 30 minutes before closing, I was very lucky. Mike was able to take care of me right away and I was on the road again within 5 minutes. He was kind and generous. I really appreciated his help. I felt very taken care of and if needed, I would consider commuting to have any future work done. I highly recommend this shop for its excellent customer service. Thank you again. Erinn
Everything was repaired perfectly. Courteous staff, very professional!
I dont often review places online. Most places give decent service and then expect you to fall over yourself in love with them. G&C is not one of those places. The two unfortunate times I have needed their services were both exceptional experiences. Making an appointment was easy. They were in constant communication about where we were at in the process. They dealt with the insurance company. Ive had other places put me in the position of being middle may every time they needed information from my insurance. The work was done on time as promised. I wouldnt think of taking my familys cars anywhere else if we need service in the future.
Very professional...competitive pricing...great communication...high quality repairs. Nino and the rest of the staff helped every step of the way, and finished the repair faster than expected. Would highly recommend!
Great karma and positive feedback from G&C Auto Body,Inc!✌️☯️😎five stars ⭐️ I was so happy to have my car to be service by professional business Auto Body,Inc!
Employees at G&C Autobody were all very professional, courteous, well-trained in their job positions; repaired my vehicle in a timely fashion with reasonable cost. It was so helpful to have a loaner car for the time in which they had my vehicle. Waiting area comfortable; restrooms very clean. I refer friends to G&C Autobody and speak positively of my experiences with them. A satisfied customer, BB
Great service and repair. Great staff. Couldnt have been more helpful or accomodating. Will definitely recommend to my friends, family and co-workers.Keep up the great work!Denise in Novato
Great service, and nice waiting area. Only problem, delivery of vehicle after repairs was off by an entire week. Would still recommend.
I had a small hit and run with my car, it looked like some one had backed into the front bumper with a trailer hitch. I took my car to G&C in Novato. I was very please with Gary and all the employees, the work was done right and on time. Their friendly demeanor and helpful attitude was over the top. Check them out!
Excellent body shop. Highly recommend it.
Took good care of repair & Insurance approval.
Friendly behaviour. Good job done in my car. Will return back again if anything happens to my car.
Weve taken two vehicle here for body work. One was for damage when being rear-ended and another for minor side panel damage. Each time the work done was flawlessly. Customer service could us a little more polish, but given their prices are lower than other Marin auto bodies, its no biggie.
Great customer service...very professional....highly recommended 😊
Very good costumer service and the staff is slways very helpful.
Top shelf service and reliability!
Great work, smooth service!
Would not talk with me with out a appointment.
Great service for auto needs
Five star experience
Awesome People