I ordered a jacket online, it came damaged. I called the store and they told me I could bring the jacket in to return it. I came Tuesday morning, the staff was nice and helped me return my jacket quickly. Overall, I had a great experience at this store!

I went here yesterday to buy a coat and had a horrible experience that nobody at north face seems to care about. I had zero problem waiting in line to enter the store for forty plus minutes because I understand the importance of capacity limits during covid. While waiting myself, my husband, and a group behind us observed a man not wearing a mask at all and shopping. The store associate working the door took the customer over a paper mask - the customer declined and suddenly pulled out a cloth mask and put it on. Great - I was happy to see that interaction.This man repeatedly kept removing his mask and talking to the associates while walking around the entire store. The associates were very aware that this individual was not going to follow any safety protocols because he stared them in the face, spoke to them without a mask, and did it multiple times openly. My husband and I had just gotten to the front of the line and I pointed it out to the associate who looked over at me and rolled his eyes. The associate never said a word to me the entire time I stood at the front of that line other than to give me a non verbal attitude because apparently having the appearance of safety is more important than being safe.My husband and I left because I know trouble when I see it. We had drove an hour and a half to get to this location specifically for a particular coat that I needed to try on because of sizing concerns. The best part of it all is trying to tell north face about the experience afterwards. There’s no way to contact customer service online about an in store experience. There’s no way for me to reach out to that store manager. I will never give them my business again but anyone going to this location needs to know that they are not enforcing covid protocols other than the appearance of it. I was more than happy to give Nordstrom a sale and not have to risk my safety all over a coat. This location is a less than one star experience.

They managed to seperate me from my beloved money, credit to them. They have their niche and not much else, which suffices for all your coat-related needs.

Greetings! Please allow me to introduce myself. My birth name is Percival Jartravius Rowgood XVI. Id like to preface this writing by disclaiming that I am an accomplished doctor in both the culinary arts and veterinary mortuary sciences. As the Great Lord woke me from my slumber this afternoon, I had the overpowering desire for a most delectable macaroni and sausage bowl. For this reason, and this reason alone, I threw on my britches and had my gifted son, LaHorace escort me to the North Face store at the most extravagant indoor shopping experience known as Dozen Trees Mallatorium. LaHorace is exactly 8.27 years old and he loves opening cans of fruit. If you have ever had the pleasure of visiting this venue, you would know that there are hundreds upon hundreds of different shops in which you can buy a macaroni and sausage bowl or even the fabled macaroni and sausage bowl. Due to current social distancing standards, my sweet LaHorace had to hold my hand remotely. LaHorace only has thirteen toes. My wife Clatoria and myself are growing quite concerned as to why only fourteen of them are covered in hair. As the amazing glass embellished entryway automatically opened for my ingress, my breath was taken away. In my peripheral vision, I saw a location that I have only learned about from the mystic engravings on a green hued commercial trash receptacle in the city of Novi, located in the upper penisula of Mishigans. Novi is almost not exactly 9,000 kilometers from the great land of Kenosha, Wisconstant, south of the Mucus-Dickus line. Alas, this reminds me of the time I made the long journey to Grundle, Mistersipppi. It was in the year of our Lord, nineteen hundred and ninety five. My exuberant wife Clatoria and I had just celebrated the live burial of her great aunt Secresha. Secresha was a slight woman with exaggerated knees and deeply set ears. We often thought that she may have secretly suffered from a palsy of the thorax. But I digress. As we hiked to the end of the entry corridor, I witnessed a site that stopped me in my tracks. It was machine made out of stairs. I once drank a gallon of vegetable oil. As my handsome LaHorace and I made our way past the kitchen of a woman named Olga, I quipped to my son, how could a woman claim ownership to a place? It should be called Percivals kitchen. Only a man can own a kitchen so that a woman may work in it. Next thing you know, we will have a woman governor! Just as I finished making my point, I ran into my fourth cousin Ruddiger. Ruddiger works at a house of worship known as The Lord and Taylor. Clatoria says that he is destined to work there in order to repent for his sins every day. Ruddiger is what real men refer to as light in the flip-flaps. I once heard that Ruddiger sleeps backward. LaHorace was determined to see cousin Ruddigers floppy disk collection. I let my son join cousin ruddiger at work as long as he promised to bow his head in prayer with Reverend Lord Taylor for at least 33 minutes eastern standard time. Now that I had a moment to myself, it was time to complete the mission that I had set out for! Onward to the North Face store! As I entered, I was overcome with the smell of fresh baked pond water. After a quick wait, the hostess seated me in the corner of the establishment. The young lady apologized to me and alerted me that they were fresh out of forks, spoons, knives, plates, bowls, tables, and chairs. She offered me a sponge to dine with in place of those items. I let her know that a sponge wouldnt just be okay, it would be welcomed! In my household, we have been eating with sponges for almost a decade; ever since the incident took place. Just as I set my sponge and napkin on my lap, the woman waiter approached my table. She asked what beverage I would be interested in partaking in and I requested my standard beef fizz served at room temperature plus one and one-half ice cubes minus ice plus ice. The waiter woman appeared from the kitchen holding a fresh beef fizz! The waiter woman walked over to my table, placed the yellow beef fizz glass on my tabl

The young lady who worked with us was amazing, very helpful, patient and kind. Service was impeccable, will definitely be shopping in store more because of her!

I absolutely love this place and will definitely come back.

Great Store! Just Wonderful ❣️❤️💯 ☝️

The North Face at Twelve Oaks mall - I absolutely love this store!

Super nice store. The employees were all polite and helpful.

Awesome! Great people and very friendly

Great employees who are very helpful

I went passed this place

Chill i guess

To $$$$$$$$$$$$$