Salesperson was friendly and more than helpful. Text work was fine as promised and on time. Reasonable price too.

Great service! They were able to work on my truck battery immediately. Everywhere else has a waiting list, not here. Staff was friendly, would recommend this store to anyone!

Extremely helpful with my order. Called me to inform me the batteries were in stock at the St. Clair store. The store manager picked them up and delivered 6 rv batteries and installed them at my home.

Adam was extremely professional. The repair was timely, and the staff was friendly and easy to work with. Very quick repair time. If I ever need another phone repair, I will come back without hesitation.

I learned a lot from my visit. I can recycle batteries. buy batteries instead of waiting for amazon or walking for two hours in Meijers. Get my Iphones repaired.

Great experience with owner Brandon. Knows his stuff and very helpful. Fyi, there is a cost to recycle certain items but it is the responsible thing to do. Will be back!

I ordered batteries online from Batteries Plus in Novi. I received my package with days of my order. Love the prompt service.I have also visited the store. The employees or helpful, informed and friendly.Great Store

Amazing customer service provided by Brandon and Corey. This location was the only location within 2 hours from my home that would actually program a key fob on a weekend. Not to mention they also fixed an error that wasnt caused by their location. Saving me time and money is what they promised and that is 100% what they delivered. I will drive almost 2 hours again just have it done correctly by them...

I called Brandon on a Friday morning in a panic because I could not get into my car as my key fab battery had died. I thought I would have enough battery to get in my car and make it to the store. Brandon took the time to facetime me and walk though the emergency key process so I could get in my car. He even offered to come to my house if I was not able to get in my car. Once I got to the store, he had me in and out in 5 minutes! He also took the time to test my spare key fab so I didnt run into another emergency situation. His service is top notch and I will do all battery business with him. Thanks, Brandon!!!!

Disappointed that I had to pay to recycle batteries. This really left a bad impression on me. First time to the store and will be my last. Recycling is good for the environment. I should be rewarded for taking batteries back not punished. Policy needs to be reexamined.

Easy OnLine Ordering. Fast pick up!

Brandon, the manager, provides top notch support and service. Adam did a great job replacing my iPad Air battery, and did a free diagnostic on other functions. They also had hard to find miniature bulbs for my front porch address light. I highly recommend this store!

Dropped off a snap on 14.4v battery for rebuild, on Monday. They tell me will be done on Wednesday. I pick up on Friday and get it home and on charger, low and behold its still a dead battery. I calland it seems try have some internal issues with howl they run their business. They did refund my money.... GOOF LUCK STAYING IN BUSINESS

Service was excellent and surpassed expectations. Turnaround for my Samsung cellphone battery replacement was promised to be prompt–and it was. Highest recommendations and I will return when I need other items serviced.

Super helpful, super friendly! Will drive here in the future for my battery needs to support this business! Manger A+ guy.

Went in for a miniature bulb for my boat, I had brought in the old bulb they had a miniature one except it was a little taller. I believe the gentleman was the owner and told me that he did not have the exact same one to try the one he handed me. I paid for it he told me that if it blows out and doesnt work to bring it back and he would refund my money. Showing me that he has a Class Act business, and also thanking me for patronizing his business. Now to me that is pure customer service. By the way the bulb did work, and I will definitely be back to get a couple spares. Thank you. God bless. Sincerely Joseph Roberts

Went in today to drop off batteries for recycling. Very pleasant experience with the individual there--I think he may have been the owner. I purchased some new batteries while there and will definitely go out of my way to make future purchases here to support this business!

Horrible experience with the customer service. I dealt with a fella named I think it was Brendan. Redicluously rude. Called me old, called my daughter sexy? And tried to touch my arm during this covid restrictions!! Could u believe that! BAD BAD BAD BAD

Needed a watch battery. Was in an out in less than ten minutes.

Need the battery changed in my key fob. They had me in and out in less then 5 minutes. Great service

Novi location. Had a long informative conversation with two gentlemen. Very helpful.

Broke touch screen after battery replacement.

Both gentlemen were extremely helpful, took care of my problem very quickly and I was very satisfied.

I never shopped at one of these till today. I recycled some four foot bulbs there and bought some new ones along with display cabinet lights. Summer, the employee who rang me up, was very nice

If you need a bulb or a battery this is the store!

It the best place to replace batteries on watches

Brandon the General Manager at thw Novi store is very knowledgeable and professional. One of the best customer service experiences I have ever received.Highly recommended.

Excellent in store customer service. Very friendly and very professional.

Called and talked to someone before picking up my order. Very pleasant and helpful! Order was ready as soon as I pulled up to pick up. I highly recommend them! I couldn’t find the adapter I needed anywhere else.

Would 100% recommend this location to everyone. Brandon is very helpful and caring. I shattered my phone screen and Apple said it was unfixable. Brandon took one look at it and had it fixed in about a hour. Did not have any problems with my phone after it was fixed. They have everything you need.

Brandon is so nice and accommodating! The staff is friendly and helpful with everything needed! They have everything from boat batteries to phone repair! Love this location and the staff!

My first experience was an immediate five star! When entering this location I was greeted and taken care of by the staff! I was surprised at the knowledge shown answering specific questions that I had. They truly go above and beyond to provide a rewarding experience!I will be a repeat customer for sure!Highly recommend this location!

The best and friendliest staff. Took some watches here to get new batteries in them and the service and prices were great. They also gave me a discount upon inquiring about a teacher discount. Awesome location to do business with!

Very nice store, Lady my son spoke with was very nice an helpful, knew her stuff. Held a battery for us, it was the last one in stock. Went to pick up an Ken was very nice an pleasant. Its great when you get great phone service an customer service. An they speak English, thats a big plus in my book. Will go back if need be.

Called Batteries Plus in Novi in WestOaks. They knew exactly what I needed, the price and packaging size without checking. I was in Detroit so I wanted to make sure it was available. The store was very clean, well stocked and organized. Cory, the young man taking care of customers was great. I highly recommend this store. Worth the drive.

I needed another key fob for my car, as well as programming everything. They did a great job, fast and friendly service. Thank you will be back!

When I visited the store, the owners were there and were really friendly and helpful. They installed my car battery right there. I also noticed other people chatting with them like they were family. I definitely plan to return for future battery needs. A real local business feel.

Kinda far to the nearest location

After multiple visits I wish to express how happy I was every time. Brandon, the gentleman who owns and runs the store, is very knowledgeable and helpful with every product needed. Definitely be my first option when needed. Again thank you for the great service.

Had product in stock...very good salesman (Adam)!

Had what I needed in stock. Friendly, knowledgeable staff.

Great place to find standard batteries and even some under-counter stick on lights. Staff seemed very interested in helping out and checking if I needed anything else and offered to order anything they dont have currently in store! Super glad one of these opened up in Novi finally.

The woman working there was friendly and knowledgeable, and picking up my online order was VERY fast. I will go back when I need any other strange batteries.

Wandered a dealership & 2 auto part stores to test the battery for a hybrid.Only batteries plus bulbs does this check and that too for free!!Excellent customer service, high quality batteries with 4 year warranty and no labor charge for replacing the battery

Great experience, Associates always provides excellent service. They have A wide range of batteries at affordable prices and the service is always exceptional! I wouldn’t shop anywhere else for my battery needs! Thanks Batteries plus! You guys rock!

I have shopped in this store several times and I have had great service . The employees are knowledgeable in every aspect . I was so impressed as they treated every customer with such respect and handled their every need . I have seen the associates bring chairs out for the elderly to sit while they had car batteries installed, they go far and above the call of duty. Brandon and Amber are definitely an asset to this store.I will continue to patronize this store and will recommend them highly to everyone !!!It is clean and easy to move around and browse the aisles which I love to do !!!Another satisfied customer !!!Fran Shafer

Great service!

Summer and Adam helped me with a dog electric fence battery today and were extremely helpful! And when I got home it worked !!! Thank you both ! Cause when I called other places and the fence company no one could help me . Good job you two !!!

DO NOT HAVE THEM REPLACE WATCH BATTERIES! The younger male assured me he knew how to replace and had the proper seals to replace a water proof watch battery. When I went back he he seemed nervous and said I needed to find someone to do an AC Reset on my watch. Come to find out he shorted out my watch and was trying to pass the blame to another retail establishment. DO NOT TRUST THIS STORE, They ARE INCOMPETENT AND UNQUALIFIED AND INSTEAD OF OWNING UP TO THEIR WRONGDOING THEY USHER YOU OUT OF THE STORE AS QUICKLY AS POSSIBLY TO DENY ANYTHING ON THEIR PART.

Great service and very friendly. We will be back and tell our friends! Love

I have been to this store and also ordered numerous times online. The service people are always pleasant and helpful. Online orders are delivered promptly.

A huge variety of batteries and lighting services! I stopped in for a battery for my Honda CBR and not only did they have it, but they fill and charge the batteries in store so I know its fresh and going to last! Brand new store but I highly recommend it

Great place,quick service. Got what we needed. Will come back again.

Great customer service - thank you! Knowledgeable, helpful, courteous staff - a rarity these days. You have a loyal customer in me!

I walked into this store to have a new battery put in my vans key fob (its one of those wireless fobs that you never have to take out of your pocket). I gave the guy my fob and wandered away for a few minutes, afterward he returned my fob and charged me $15 for a battery replacement.Fast forward 3 or 4 months and Im totally locked out of my van. I cant unlock the doors or start it, and the security system has shut everything down. I have to get it towed to a dealership. Come to find out the key fob battery was dead because IT HAD NEVER BEEN REPLACED! The guy just charged me for a new battery and gave my fob back, untouched.This ended up costing me nearly $300 and a half-day off work, and all because someone wanted to rip me off over a $15 watch battery.

It was awesome I ordered it online it was ready hour later in Corrie the man who waited on me was terrific. Very very friendly very sociable very knowledge !

Great service, had my watch battery replaced at a very good price and on the spit.

Patience hearing, taking time to investigate the battery issue, excellent customer serviceThe only store that checks hybrid battery

Adam was awesome.......end of story

Great service, had what I needed and great quality batteries

Very nice young man answered our questions about a battery for a Harley. We will be returning shortly. They have a huge selection of batteries, lighting, and other similar items.

Excellent customer service and very knowledgeable staff. Found everything I was looking for, one stop shop. I’ll tell my friends for sure. I’ll be back.

Very helpful 👍

I made an appointment online for a battery replacement for my cell phone and I was happy that everything went according to plan and I had my phone back right on time.

As a low tech person of the older generation, I found them to be exceedingly helpful with my battery needs. I am very appreciative of their kind attention and general helpfulness!

Customer service. Friendly representative and helped us find what were looking for.

I was unpleasantly surprised when they charged me for recycling fluorescent light bulbs. Later googled and find out Home Depot recycles CFL bulbs for free.

Very knowledgeable and friendly service. Couldnt have been a more enjoyable experience

Quick friendly service!

Has hard to find batteries.

They had the battery I needed and provided curbside delivery.

I called the store and asked some questions about the Battery and got the answers that I needed. I purchased the battery online and picked it up at the store.

Great service, very helpful and knowledgeable!!!

Had appointment but tech was absent. No phone call or email to let me know which would have saved me a drive out there.

Reliable, friendly and fast service!

Wonderful store and very helpful team!!

Great and prompt service

Very good service

Quick, easy, professional.

The folks at this store have saved my bacon on numerous occasions when I wasnt sure just what I needed! Customer service is spot on.

Found it!