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Granite America - Chicago
4312 166th St, Oak Forest, IL 60452, United States
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Granite America - Chicago
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Do
Review №1

I dont leave many reviews, but have to give an absolute thumbs up for the staff and service of Granite America. They offered the most amazing selection of Granite and the service is top notch, from the sales staff to the installers. Special thanks to Manuel and Ethan for their help and attention to my needs. I chose this lovely slab and couldnt be more satisfied. Thanks for all your help. You guys are the best.

Co
Review №2

I found this company through Google and it was a local business. Manuel was extremely helpful and followed up every step of the way. He has a great attitude and is truly customer orientated. The installers were great... pleasant and efficient! Thanks to Adrian and his partner! I will definately recommend this company to anyone I know looking to update/upgrade their kitchen or bath counters.

Pa
Review №3

Love my counter tops.The installers were professional and courteous they didnt leave a mess.Manuel was great he worked with me step by step including finding the exact counter tops . wantedThank you so much.

MI
Review №4

Is the technicians that work for this company Is show themselves to be professional and efficient taking their time to get everything correct without any without any damage to the home or area and, cleaned up after after the work was complete.I am very satisfied with the finished product ☺

Ro
Review №5

Manuel and his team are awesome. Great thru the whole process and we are extremely happy with the new counter tops!!

Ni
Review №6

Excellent job! Fantastic customer service from beginning to end. Pricing was good and installation was perfect. They took their time to make sure it was done well. Highly recommend!

On
Review №7

Excellent, professional, proficient and fast service. Extremely satisfied. Manuel and staff were great working with old cabinetry. Superb. Highly recommendable.

Ma
Review №8

What a wonderful experience we had working with Manuel and his staff.Manuel has a excellent knowledge of granite and helped us select a beautiful piece. He has a great check list to assist us to include everything we needed to make the job complete.The installers were quick and professional.They did an fantastic job with ensuring the seams were not visible.We are very stratified with the service we were given and will recommend them to our family and friends.Mr. & Mrs. Gary Patula

Ch
Review №9

The installers where great they respect your home and clean up before they leave im very pleased with my countertops and service thank you

St
Review №10

Manuel is great and friendly! He showed us all the slabs for the countertops. They have great selection, right there and there. He explained how long everything will take. The price is also very affordable. And above all there is no waiting time. Excellent service and products!

Li
Review №11

Granite America and Manuel are amazing to work with! Manuel was extremely knowledgeable and professional, as well as, very responsive to all my questions. I was adding an island to my kitchen, and Manuel made the whole process simple and effortless, especially considering the work was all done during COVID. Manuel was able to find an exact match to my existing granite counters. The turnaround time was extremely fast and the price was unbeatable. I would definitely recommend Granite America to anyone.

ly
Review №12

What a superb experience doing business with Granite America. They showed total professionalism and thorough knowledge of the product. The representative showed me their complete line of granite, quartz and marble. They explained the significance of each. The company also came to my house to get exact measurements of my counter tops . When delivery day came they were punctual and installed my counter tops very nicely and exactly as I wanted. I appreciate their professionalism.

Ty
Review №13

Thanks to Manuel and the entire Granite City Oak Forest Team for making our experience a pleasure. The entire process from the initial sales to the installation, went smoothly. The installation team even worked with our general contractor with no problems. The final results just made the kitchen even warmer. Our family and friends all love the marble we selected and the workmanship. Even the GC was impressed with the quality of work done. Great job Granite City of Oak Forest Team!

Mi
Review №14

Manuel and the team were fantastic! Manuel is so knowledgeable and took the time to understand our needs and wants and helped us find the perfect countertops! One of those situations where it’s good to go outside of the box a bit but I wouldn’t have without his experience and designer eyes! The price was very reasonable and the service from the team was top notch from start to finish! You can’t go wrong with this expert team!

De
Review №15

What a nice job they did! We gutted our whole kitchen. Got everything new. Manuel checked our floor and cabinet layout, came and did an accurate measurement after the cabinets were installed, cut the stone, then came and installed it. When I got home from work I was blown away by how beautiful the job was. These guys are really good at what they do and the prices are very fair. Love it!

Te
Review №16

Great communication l, Manuel was awesome with helping us make a decision in quartz.

Ja
Review №17

Manuel was very professional as well as the team that came out to measure and install the countertop. Looks Beautiful!! Would recommend them to anyone!

Ja
Review №18

My experience with the Granite America professionals has been a positive one. They are very good at what they do . I would confidently refer Manuel and his team to any of my friends and family that needs granite fabricated for their homes. It is just by happenstance that I found them in my search for a good company. I am so glad I did. The granite color and install was perfect for my kitchen, and the cost was even better!

Ru
Review №19

Manuel and the Granite America team are an Awesome group to work with on any remodeling project. My project hit many glitches along the way yet they patiently held my granite(for 4 months!!![with a deposit given]) until my cabinets were installed properly. They came out after the new year for templating and I had my installed and ready to use granite countertops about a week after I submitted the layout approval. I will definitely work with Manuel at Granite America again. I really wanted to show the pictures...but I could not figure out how to upload/attach them.

Ka
Review №20

Granit America and Manuel were fantastic to work with, especially during Covid times. I was not willing to go to the showroom to see the different colors. Manuel went above and beyond to help me find the exact granite colors for my 2 bathrooms. Poor guy I ran him ragged, but he was nothing short of pleasant, courteous and determined. My granite tops were delivered and installed today and I couldnt be happier. They are just what Ihad envisioned - the colors are right on and the installers were wonderful.I would definitely recommend Granite America in a heart beat and will be using them again for any granite needs I may have. Thank you Manuel forall of your help -you were a Gods sent.

Ti
Review №21

We had a great experience with Granite America. They had an amazing amount of $39 sq foot tile. We went there for the kitchen counters only but they had such a great selection, we added two more bathrooms counters to the project. They also got the work done quickly and were fantastic to work with.

Ni
Review №22

My experience from start to finish was outstanding. Manuel expertise helped me through my entire process. I am very pleased and my countertops look amazing. The installers did a excellent job. Thanks guys

Sc
Review №23

The team at Granite America in Oak Forest are wonderful. Manuel was very helpful in dealing with a very picky customer (us). We changed our selections more than once and Manuel was always very accommodating. We had a large and complex layout and Sergio took extra special care when doing our templates and layouts. The installation went great and the color/grain matching and seams are beautiful. Amazing quality at an even more amazing price. Thank you!

ca
Review №24

If youre looking to get new counter tops, you have to visit Granite American in Oak Forest. Manuel and his team are the best at what they do. Very friendly and accommodating. My new counter tops look wonderful, the guys did an excellent job. And their prices are amazing. I compared them to another retailers quote for the exact same product and the competition was almost twice what I paid. Great Job guys!

Ar
Review №25

We visited Granite America in Oak Forest, IL. Manuel Ayala took awesome care of us. In fact, it was snowing on a Saturday afternoon, when we received 12 of snow. He even walked us out back and walked through the snow drifts to get the skew numbers off of the granite countertops we wanted. We walked back inside and he made sure our buying experience was great. Manuel made sure to keep in contact with us about the day his team would come out to measure and install. Even on the day of installation, Manuel called us to let us know his team was coming out. We are extremely happy with our new granite countertops and we can only say, Manuel made our experience even better by his true professionalism. When we need countertops again, we will be calling Manuel without a doubt. He is a customer-first sales pro.

Ar
Review №26

Im so happy with the job theyre professionals,Manuel and the installers are so friendly, the Job was done earlier than I expected it 👍

Ar
Review №27

Great service, great product and wonderful staff!

St
Review №28

We had an outstanding experience with the purchase and installation of our granite countertops. Manuel provided a lot of assistance as my wife and I decided on exactly which style and design of countertop we wanted. Sergio was equally impressive in handling our measurements and installation. I would definitely recommend Granite America!

La
Review №29

Manuel was a pleasure to work with....Providing excellent service...Always very friendly, knowledgeable and accommodating. Great selection and good pricing. The installation guys were great too! Very professional...they know what theyre doing! Love our new countertops! We definitely recommend Granite America...and ask for Manuel!

M
Review №30

The staff at the Oak Forest location is absolutely amazing. Manuel and Sergio were friendly and accommodating. My wife and I visited their warehouse where they assisted us with our design of our kitchen countertop and basement bar top. The installation was quick and very professional. I will definitely refer them to others and use them again! Awesome experience! Freeman Banks

Ch
Review №31

The owner was very patient and understanding about me changing design patterns (before installed). I changed my stone three times. Very professional and flexible. Overall I had a pleasant experience with Granite America and I highly recommend them.

An
Review №32

We had Granite America install new Granite counters in our Kitchen. The entire experience was very great from the start. Manuel was definitely a great help in selecting our stone for our kitchen. The installers also did a great job the day of the installation. Definitely would recommend Granite America!

Mi
Review №33

My husband and I would highly recommend Granite America based on the great experience we had working with Manuel and his staff. Granite America had a nice selection of graniteto choose from. Everything went smoothly from the selection process, the measuring and installation. We are extremely pleased with our new countertops and want to thank Manuel and his installation staff for doing such a great job. Outstanding customer service!Michelle and Ed Barnes

Fr
Review №34

The staff at the Oak Forest location is absolutely amazing. Manuel and Sergio were friendly and accommodating. My wife and I visited their warehouse where they assisted us with our design of our kitchen countertop and basement bar top. The installation was quick and very professional. I will definitely refer them to others and use them again! Awesome experience!

Wi
Review №35

We are extremely pleased with our new countertops. They are the highlight of our house renovation. The countertops are very high quality and were very reasonably priced. Everyone at Granite America was patient and professional from start to finish. I highly recommend.

Th
Review №36

Awesome experience. So easy to work with. Manuel was awesome. Highly recommend.

Pa
Review №37

Manuel is always helpful and cheerful, answered all our questions, made the process very easy and good prices, happy with the installation and the quality of the work. Would definately recommend them.

La
Review №38

The guys at Granite America are outstanding! Manuel was over accommodating, patient, warm and very professional. It took us quite awhile to select our countertops (back in February/March while it was still cold out) and he stuck with us through it all. Adrian, our installer, has been excellent, taking extra time to get it right through the measure and install and provided advice along the way. The people at Granite America treated us like valued customers and members of their family. This is the “go to” place for your granite and marble needs. Their prices and service can’t be beat! Thanks to all of you for an incredible experience and the professional and safe way you have handled this during the pandemic!

Sh
Review №39

Thank you to the Oak Forest Granite America. From the moment we stepped inside and was met by Manuel, we knew we picked the right place to purchase our countertops. They came highly recommended to us by a friend and we couldnt have been more pleased. Installers were efficient and did a great job. We will definitely recommend them to anyone we know who needs counters. Thank you Manuel and team.

Cy
Review №40

Great quality and price . Also very professional .

De
Review №41

It was a pleasure dealing with Granite America. I would recommend Manuel and his team to others. He was very helpful and patient. Answering all of my questions and getting back to me quickly. It was definitely less stressful than I thought it would be Thank You

Ti
Review №42

Manuel is one of the best customer service reps we have ever encountered. We specifically went with Granite America because we could tell he was honest and he cared about his customers. He communicated constantly and answered all of our questions. The product is top notch and perfect. The install gentlemen were also helpful, thorough and hard working. So friendly and we knew it would be perfect. Thank you!

Ra
Review №43

One of the best places to do remodeling. The kitchen counter top installation process was nice. Telephone calls were returned promptly, granite selection was great. Lot of assistance to see different stones in the site were provided by staff. Manuel was very courteous and friendly. Measurements to installation of my counter tops was a great experience and professional. I like the feeling of no pressure and freedom of speaking to the staff. We enjoy the counter tops a lot. I recommend this place highly for counter top needs.

ch
Review №44

We are extremely pleased with our countertops! The installers were very professional and kind and Manuel as an Office Manager went above and beyond to work with us. I must say that the process to Sales Order is clumsy and the reason there wasn’t a 5 Star rating. If Granite can improve that process, they are a 5 Star Company all day long.

MK
Review №45

We purchased our Granite in Feb. Manuel was friendly and very attentive. We had visited several granite stores and found not only the look we wanted but at a reasonable price at Granite America.Little did we know we would run into delays with the company installing our cabinets and then Covid hit. Manuel was nice enough to hold our granite until yesterday.Once the cabinets were installed, he promptly sent someone over to re-measure prior to installation. Yesterday, as promised, his guys showed up and the installation went without incident. I love it.We hope to do our kitchen in the next year, I already know where Im going.

Va
Review №46

Why did we wait so long?! Thats the question we keep asking ourselves over and over. The transformation of our kitchen is fantastic! Manuel was so easy to work with, you never felt any high pressure sales tactics as you do at other granite outlets. Sergio was meticulous with the measuring and layout of our stone, ensuring that the pattern would flow on our uniquely shaped island. How two installers could handle those large pieces was impressive. We are so glad we chose Granite America. Our old cabinets look revitalized. Why choose anyone else?

Je
Review №47

Manual and his team are very professional. The team was here when they said they were going to be here. They very neat and pleasant. I love my countertop. Would highly recommend Granite America.

J
Review №48

The experience working with Granite America, and in specific Manuel was excellent! I would recommend anyone in the market for new countertops to definitely reach out to them. Their customer service was impeccable and Manuel always kept me informed. As an interior designer I look for great companies to work with as establishing a working relationship is extremely important in my business. With that, I definitely will work with Manuel and Granite America again for my next customer project.

ju
Review №49

Manuel was very helpful with the selection. He made sure we got to look at all of the different types of granite, so we understood what would work best for our kitchen and within our budget. Manuel took us through the entire process from start to finish everything was done as he described very clean very professional. Looks great! We had absolutely no problems whatsoever with this company I would definitely recommend them. Thanks again for a job well done!

De
Review №50

We just had Granite America install new Granite counters in our Kitchen. The entire experience from start to finish was great. Manuel in the office helped us with selecting the stone and answered all questions that we had. The installers did a great job the day of the install. They made sure everything was clean and that we were completely satisfied before they left the job. We would recommend Granite America Oak Forest to all who ask.Thank youRick and Debbie Taveggia

Sa
Review №51

I went to Granite America after been unhappy with Home Depot.they were not satisfied with the leveling of the cabinets, so therewill be a $200.00 charge and two more weeks before they couldcomeback to measure for the counter top and if they are goodtwo weeks after that I will get the countertop . I WENT TO GRANITEAMERICA, IN TEN DAYS I GOT THE COUNTERTOP . Great friendlypeople with great service .sal s.

R
Review №52

We had a great experience dealing with Granite America. It was wonderful working with Manuel and his crew. Sergio and Adrian are great installers and were very professional. Overall a great experience. Definitely recommend.

1s
Review №53

The best in the biz!! We were putting off our new countertop due to the cost we were quoted by the home depot. This was 1/3 the cost with much better service!. Manuel was great as was the install team. Do yourself a favor and check these guys out!

Do
Review №54

From the moment we walked through the doors at Granite America, we were treated very well by Manuel, and his staff. Manuel was very knowledgeable and answered our many questions regarding the granite countertops that we were looking for. He was very patient with our many visits until we found the perfect piece of granite, and still more questions. Sergios precise measurements, cutting, and polishing of our pieces were executed perfectly. The installation team worked very well together, and worked out a solution to getting our very heavy Kohler under mount sink attached to the granite, and put in place beautifully. They were courteous, very knowledgeable, and a pleasure to have in our home. We highly recommend Granite America for their high quality selection of granite, and their wonderful treatment of their customers. Thanks to Manuel, our countertops are awesome.

Ma
Review №55

We just had a new quartz counter top installed in our powder room. Manuel helped us in selecting the counter top and stayed in contact with us throughout the process. The installers (sorry, we forgot to get their names!) did a very nice job. We are completely satisfied with the entire procedure. We would recommend Granite America to everyone we know!Mike and Marge W.

Ry
Review №56

We had are counters installed a couple weeks ago. We decided to go with Granite America because of the time and care Manuel gave me the moment I walked in the door. As we compared prices everyones prices were close but know one had the customer service we received from Manuel. Also the installer who came to measure gave great care as he measured everything out and believe me our walls were not even. When they came to install they were considerate and professional, leaving everything clean and in order. The counters are beautiful, beyond our expectation. Thank you Granite America and we will be recommending you to others.

Li
Review №57

Granite America installed our quartz countertops today, and I absolutely LOVE them! Everything about the purchase experience, from Manuel in the office being so helpful and patient, to the installation team who were so prompt, fast and professional, all was smooth and easy. The results are beautiful and Ill enjoy them for many years to come!

Z
Review №58

We went to Granite America and spoke with Manual. Manual was very professional and knowledgeable. We walked through the yard and warehouse and they had a large selection of countertops. We purchased quartzite and it was installed within 2 weeks. The installers arrived on time and were very professional. They installed the countertop and did not damage anything and they cleaned up after themselves. I would definitely recommend.

Ja
Review №59

We had a great experience! Manuel was great to work with and worked with us on last minute changes as well. It was great to be able to walk the selection of granite slabs and to be able to layout where the cuts would be made. Talk about CUSTOM!! Highly recommend!!

An
Review №60

Very satisfied with new granite counter from Granite America. Manuel and crew are so professional and great to work with. I will definitely keep them in mind next time.

Al
Review №61

From the beginning to end Manuel and his team showed outstanding professionalism in every aspect from accurate precision in measurements and installation which was all completed in a timely manner. Thanks again to Manuel and his Team of professionals for a job well done and just in time for the holidays!!!

Ma
Review №62

Professional affordable went above and beyond expectations

Ny
Review №63

I am thoroughly satisfied with the service I received here! The customer service from Manuel was excellent. The fabricators andinstallers Adrian and Sergio were excellent as well. I am so very happy with the outcome! I selected Brown Fantasy Quartzite and it looks great in my kitchen. The whole process was pleasant, hassle free, quick and flawless! I highly recommend Granite America! I would be remiss not to mention that the selection is large too!

Ba
Review №64

Granite America had exactly what we were looking for!! We got our granite island top installed today! Its gorgeous!! The installers were absolutely fantastic, quick, courteous and clean!! I am recommending this company to everyone! We will definitely be going back here for the rest of our counter tops!! And Manual in the office rocks!!Sincerely, Barb K.

Ro
Review №65

Working with the whole team at Granite America was the best. Everyone is friendly and very skilled in what needs to be done for a beautiful countertop. And I how have a beautiful kitchen because of Granite America. We shopped a long time before finding this company, and we are so happy we did. Can’t wait to show off my beautiful kitchen.

Ja
Review №66

The location manager, Manuel Ayala, is the Best ! And the Craftsmen that measure,cut, deliver and install - Adrian and Sergio did an Awesome job too ! Pricing was competitive but the staff is what makes this my go to for granite. Had 2- kitchens done in the past 6 months and both were perfect. Ive been rehabbing a long time and had granite done by several different companies in the past but finally found a place I am very happy with !

Ca
Review №67

We had excellent service from the company, especially from Manuel Ayala. The installers were efficient, polite, and did a beautiful job! They cleaned up well before they left and were very considerate. We would definitely recommend the company!

Tu
Review №68

Very happy with our experience at Granite America... Manuel was a pleasure to work with and the installers did a wonderful job!Highly recommend!

Jo
Review №69

If I could give 0 stars I would. They installed granite in my home cracked. I had to have them replace and now I have granite not matching. Absolutely horrible experience. They had a bad attitude towards us as if it was a lot to expect them to replace a cracked piece of granite thag we paid thousands for. Now a year later we had backsplash installed come to realized they shimmed our counters from one end to the others 5/8th of a difference. What a horrible job!!!

CM
Review №70

Very professional, best prices around, fast service. Manuel was awesome in putting the whole package together, extremely helpful & a pleasure to work with.

Ma
Review №71

Great prices and selection. The whole process was smooth from start to finish. Very professional and the countertops look amazing!

Je
Review №72

We had built a small wet bar. Our requirements were 2 - 9 slabs x 26, one for the bar area, the other for seating. We had shopped almost every supplier in the Chicago-land area. All of our criteria and expectations (price, type of stone, delivery, installation), were met and exceeded by Manuel and his team with Granite America, Oak Forest IL. We had set a budget for our project and Manuel guided us thru the purchasing process, not only keeping us within budget, but providing a more costly product at a discounted price, below every other supplier we had contacted.When it came time to select our slab, his team was in the yard moving multiple slabs around so we could select what was best for our installation. After having selected the slabs and the templates made, we were invited to come back in and verify the layout of the templates on the selected slab. This insured us that the layout, sink cutout, and grain pattern were what we wanted. After the slabs were cut, the team that installed the slabs brought them down into the basement cautiously avoiding any scuffs to the wall surfaces. (not an easy task, considering each piece was 600+ lbs and 9 long)Upon completion, they sealed the counters and meticulously cleaned everything prior to leaving. We have never been more satisfied with a purchase, installation and final product as we are with the job done by Manuel and his team from Granite America, Oak Forest IL.

Es
Review №73

Thank you Granite America for our new countertop! The staff was very knowledgeable and friendly. Manuel helped us pick out the perfect countertop and the installation was quick. We couldnt be happier with our purchase!

Sh
Review №74

Granite America installed my bar and kitchen countertops. Manuel and his team did a great job! I would highly recommend them.

Ma
Review №75

My husband and I recently had new granite countertops put in by Granite America. The whole process was a huge blessing. Manuel was very courteous and willing to spend a few hours with me helping look at the granite pieces as well as work with the price. We got over 80 square feet of countertop. Sergio was at our house the following week precisely measuring with all the walls and new made island to get accurate measurements. I was so excited to see all the pieces layed out on the actual piece of granite to see if we approved where each piece lay. The day of was hectic for us since we were getting a new water heater. In spite of all that Sergios team carefully spent a good part of the day installing every piece. It looks gorgeous !! Great job Granite America!!!

Ja
Review №76

The staff was very polite and knowledgeable. The installation was quick and looks great. I would highly recommend this company.

Ki
Review №77

Manuel was great! The installers we wonderful and did an expert job!!!

Ma
Review №78

Great service fast and helpful best prices around great selection of granite to choose from highly recommend!

An
Review №79

Excellent Cunstomer ServiceFast InstallBeautiful CountersProfessional Installers

Da
Review №80

The counters are beautiful and Rock, the installer was great and did a perfect job. Manuel from the office was a pleasure to work with and the price was great

Ra
Review №81

Very professional and did a great job at installation. Would highly recommend.

Ka
Review №82

Proud to be a part of this organization!

Information
54 Photos
82 Comments
4.9 Rating
  • Address:4312 166th St, Oak Forest, IL 60452, United States
  • Site:http://graniteamerica.com/chicago
  • Phone:+1 708-401-7887
Categories
  • Countertop store
Working hours
  • Monday:10AM–2PM
  • Tuesday:Closed
  • Wednesday:8AM–4:30PM
  • Thursday:8AM–4:30PM
  • Friday:8AM–4:30PM
  • Saturday:8AM–4:30PM
  • Sunday:8AM–4:30PM
From the business
  • Identifies as women-led:Yes
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Repair services:Yes
  • Service guarantee:Yes
Amenities
  • Wi-Fi:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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