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Jewel-Osco
5616 W 159th St, Oak Forest, IL 60452, United States
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Jewel-Osco
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Ja
Review β„–1

This store meets all needs.....really one stop shop! Manager Tanya is always on top of everything and shes got it! This Jewel is clean. well stocked,staff is friendly helpful. For goodness sake go see for yourself!! See ya there.....πŸ˜‡

Da
Review β„–2

Store was neat and well-stocked. The wait at the deli-counter was much too long due primarily to being understaffed at that particular counter.

Ch
Review β„–3

I love shopping at Jewels because they have great sales like if you buy 3 get 1 free and I wood recommend jewels everybody

st
Review β„–4

The best place to get all of your groceries in one place. Highly recommend

ch
Review β„–5

Always nice staff. However they are a little pricey but thats everywhere today. Easy to check out too.

Mo
Review β„–6

My local store. Have had no issues ever. Be kind to the staff and they will be kind to you. The staff that stock the shelfs are amazing. All product is always perfectly faced with great presentation.

Su
Review β„–7

I like this store I know where everything is and the staff are always friendly and professional.

De
Review β„–8

Great Service in My Community @ 443 E 34th Street! Great staff and service! Thank you!

Ka
Review β„–9

I was shopping with my daughter and grandson we were picking out a dozen donuts we finished and went by the meat department where we were approached by a woman from the bakery accusing my grandson of liking his fingers and touching all the donuts that never happened I told the woman that he did not and that all he did is point at what he wanted she pretty much told me I was a lying I left my cart and Ill never go back to that store

Pr
Review β„–10

Forced Mask mean I WILL NOT SHOP THEIR. rather not eat If masks are mandated. No more masks

ME
Review β„–11

On this particular day I went to 3 other Jewel-Osco stores and could not find what I was looking. But when I walked through the doors of this store and went to the deli section they had just what I was looking for! It was worth the longer drive to get what I really wanted, keep up the good work!

Jo
Review β„–12

Clean well organized store. The jerk chicken at the deli is excellent.

mi
Review β„–13

No angry workers at the store or I’ve not met one. Always nicely helpful

Mo
Review β„–14

The fish I got was extremely fresh. The produce was too.

Ju
Review β„–15

Nice jewel has brown meat out that I wouldnt buy and produce spoiled in 1 day. But I am forced to go back

Pa
Review β„–16

I shop here 2 to 3 times a week. $80 to $120.00 average cost. The self check out service is very sensitive but very convenient except when someone is standing over you like you can stuff a turkey in your pocket.. profiling???? But it takes forever when you have a price discrepancy and need assistance.

Re
Review β„–17

Searching for seasoning blend and dirty rice mix. So glad Jewel had them. I had been to two stores before coming to Jewel I dont know what I was thinking.

sh
Review β„–18

I like that store all the food is good

Fr
Review β„–19

Very nice place to go friendly staff, good food, good priceses

Ro
Review β„–20

Been coming here for years. The produce is usually really good and the cashiers and staff are all very helpful.

Di
Review β„–21

Idk how many times yall gon ask me but i love jewel for the 1,000th time. Im there several times a week!!

Ke
Review β„–22

Not too long ago a man was in the store without a mask. He was trying to order from the deli and the workers refused to serve him at first. But then the manager or someone came and decided to serve. Very upsetting. He will just come back the next day and the next day.The next day another man was without a mask and a woman with black hair behind the deli asked him to put a mask on. But after he was done at the deli he just took if off again.This Jewel is too lenient with people without masks.

Ol
Review β„–23

Every thing fresh..and always very clean.

Ma
Review β„–24

Went here for my moms Covid Shot. No wait! Quick service. Great experience.

Mi
Review β„–25

This is one of my favorite stores

Ko
Review β„–26

A better alternative to Walmart although the prices are sometimes higher … I love going to jewels because you could easily get in and out

Sa
Review β„–27

I was able to have my needs met in a timely manner and the lines werent too long at all. Staff was very accommodating and polite.

Ta
Review β„–28

Very nice store coming there, often now. Service and staff I like. As well store is tidy and good neat stock. I find good sales.cashiers are good workers up frontKeep orders in my brown bags easy for me .see ya soon.

di
Review β„–29

Found exactly what I went for, so good buys.cashiers very pleasant and efficient. Could have had more deli people waiting on customers tho

Jo
Review β„–30

Do NOT eat the store bought neat sauces.!! DO NOT WARNING.

Li
Review β„–31

You can always count on jewel Osco for all of your dessert needs.

ro
Review β„–32

I really like this Jewel-Osco but the service kind of sucks at times and the management that I encountered didnt make it better. The store is great and the produce is good.... but service means a lot. Matthew in customer service was a real pleasure to work with. He was very concerned with my issue.

Ch
Review β„–33

Wonderful the person who prepared my fish was so nice

Ph
Review β„–34

Just getting prescriptions filled. They have a rewards card. Fill 5 scripts and the get 20% off of groceries. There are limited and exclusion still a good deal

Ch
Review β„–35

Worst Jewel EVER. Can not keep certain brands for long. Sale items are always unavailable, and waiting on the deli is painfully slow because its usually understaffed. Do yourself a favor and go to a different store

De
Review β„–36

Ran in for a few things. In and out.

De
Review β„–37

Went here looking for a red velvet cake.

AJ
Review β„–38

Friendly employees, well stocked, very nice floral area. Lost one star for bathrooms, smelly, broken soap dispenser.

Ga
Review β„–39

Excellent selection of groceries, but the mens room desperately needs updating to modern devices such as automatic toilet & urinal flushing valves, automatic sink faucets, & doors that open outward so we dont have to touch the handles. At least there are high speed air hand dryers for our convenience. (With all of these Covid restrictions, youd think that they would accommodate customers with modern touchless bathroom devices; most Jewel-Osco stores Ive seen have the same problem)

Pa
Review β„–40

Jewel has become exceptionally higher than other markets for the same products. Youre not getting better but same for same products.

ka
Review β„–41

I had to go to the service desk and received excellent customer service from a manager with blonde hair. Very freindly.

Li
Review β„–42

Love that jewels they are friendly there

br
Review β„–43

Great selection - great layout!

Ka
Review β„–44

YUMMY! GOING BACK FOR MORE!

Ka
Review β„–45

Rude worker in the dairy aisle...aka acting like the mask police . Very rude and threatening.

Th
Review β„–46

I was looking for hot peppers and being out of pepper season it wasnt going good. But Scott from produce took my info then ordered some for me. Called me as soon as they arrived. He went the extra mile to make sure his customer got what they were looking for. I will be doing all my shopping at this jewel from now on. Thank you scott.

An
Review β„–47

Store was set up great to find what you need

De
Review β„–48

Me and my mom shop at this Jewel every week.We like it.Nice clean and they carry everything.Its always well stocked.Cashiers are always nice and friendly.Special thanks to a cashier named Juliana😊for being so nice to me and my mom and making us feel so welcomed there😊FIVE BIG GIANT STARS FOR YOU ⭐⭐⭐⭐⭐

Lo
Review β„–49

Always very helpful and polite. Clean store. Ive never had a problem.

Ke
Review β„–50

Clean. Well stocked. Friendly staff that keeps masks on and sanitizer full. They still have baggers here, which is a big plus. Like so many of us, always wish another cashier lane opens up when lines gets long. Genuinely feel like an appreciated customer when shopping here.

Tr
Review β„–51

I had a big surprise today at the check out, I was told my order came to around $22.00. When I got my receipt it totaled over $60.00 as I examined the bill I was charged for the person in line behind me groceries.That was not the bad part, the cashier had double charged me for some of the mans items. She calmly tells me to go to customer service and they will fix it.Jewel is not my favorite store and from now on will only shop there for sales.The cashier at customer service was nice and said shes not sure what happened, she also said she was not sure how long it would take for my money to go back into my account.I opted for cash $39.90 was the amount that I was overcharged and refunded.If youre not paying attention to what is being rung up you maybe loosing money and not even knowing.I dont know about you but Im not 1 to just throw away around $40.00.Unsatisfied Customer

Ro
Review β„–52

The Jewel in Alsip and Merrionett Park should learn a lesson on customer service from this Jewel. I live near those 2 and prefer going further to have informative and friendlier service.

ma
Review β„–53

In And Out Just The Way I Like It

Mi
Review β„–54

Deli experience was horrible. Took 30 mins to get order of 3 items completed. Lady behind the deli counter was more interested in socializing with the other workers than getting my order done. I wont go back as this has happened before.

Wi
Review β„–55

Staff helpful and always smiling.good prices-fast checkout,

Dr
Review β„–56

Could have been 5 stars but they need more checkout lanes open

Ir
Review β„–57

This Jewels always have what I need.

Do
Review β„–58

So i just got out of jewel-osco. I had extremely problematic experience with the staff. They should really train their workers to assist people with disabilities. They did not acknowledge my sister due to her height. The ladies at the express check out pushed her to the side when we needed assistance. Highly inconsiderate. Also when asking staff for help we were greeted with apathy. Not coming here again.

ty
Review β„–59

Wide selection of product. And a well laid out store. Easy to navigate.

Cr
Review β„–60

Stay away from their Signature Pasta Sauces. Just looking out. !!!

Mi
Review β„–61

Clean, fast and express self checkouts!

La
Review β„–62

Crowded but nice and clean always have new products

Jo
Review β„–63

The cashier, clean location, everything in order, helpful staff I solute to you all

Ra
Review β„–64

Clean & organized. Dry pastries

Fr
Review β„–65

Everyone in the Bakery is always so friendly and helpful. They do amazing work!

Do
Review β„–66

Part of my curbside order was given to another customer. They actually wanted me to wait for the customer to return with my items. Unbelievable. I usually get good service. Someone was off their game today.

Aa
Review β„–67

Hey Anti-Maskers - Are you looking for a place that doesnt make you wear a mask? That wont stop you from shopping or ask you to leave then look no farther than here.If you are not an anti-masker and want to shop somewhere that follows the state mandate and feel safe while doing it, please support another business. I will no longer shop here. I got a message from the store director saying they wont stop anti maskers from shopping and they will literally accept anything as a mask, even a scarf or bandana around someones neck.

Mi
Review β„–68

Nice and clean shelves well stocked Walmart needs to go there and check it out

Da
Review β„–69

Good πŸ‘ experience

Sa
Review β„–70

I always liked JO until yesterday when I picked up a fried chicken meal basket. The food was overcooked,.portions were small and probably was there all day did not look hdalthy!!. Ended up having food poisoning. Unfortunately, this will be my last trip to this store.

Ed
Review β„–71

Great place to shop. I love the butcher department and all the fresh baked products at the bakery. A little pricey but you get what you pay for. Plus they still bag your groceries with a smile.

Jo
Review β„–72

Got my flue shot, I didnt even feel it. Then, picked the best pot roast with all the trimmings, made for the crock pot. So good 😊

Sh
Review β„–73

I love Jewel periodt!

j
Review β„–74

Nice and clean, staffing was outstanding!Thank you Mrs. Vanessa Heiskell for your help on everything you went above and beyond to assist!

Je
Review β„–75

Whole fryers $.29 lbGrass fed ground beef. $2.99 lb. Just for u down load8 for $.88. GREAT.

Ke
Review β„–76

It would be nice it they had more employees checking out when 10+ people waiting in 6 lines.

Sh
Review β„–77

This Jewel has not changed since I was a kid.

Lu
Review β„–78

Awesome place to shop for food

De
Review β„–79

Socks, didnt have half my order and had to go into the store to pay because their machine was down.

De
Review β„–80

Always has everything I need . Union store

wi
Review β„–81

Always a pleasant experience shopping at this Jewels.

Ga
Review β„–82

This is a well stocked store. Its Clean and the Staff is helpful and pleasant.

Ka
Review β„–83

Lori D was very helpfully, she went over and beyond with her customer service! Thank you loriiiii

Re
Review β„–84

Still our 1 place to shop

Lo
Review β„–85

I like this Jewel-Osco. Ive yet to have a negative experience here. Excellent product.

mi
Review β„–86

I always find what Im looking for and at a great price

Yv
Review β„–87

I left, couldnt get near a line. All of them should have been open.

G
Review β„–88

Deli department is the worst. There is always few people behind the counter and are always on their own time... moving slowly, chatting with fellow coworkers. The long line or the large amount of people waiting is of no concern to them. Management can even walk by and never say a word. I keep thinking it will get better but its always the same no matter what time or day I go. Awful.

Ka
Review β„–89

Prices are outrageous. Ill never go there again

De
Review β„–90

Loved it clean employees were helpful no waiting in lines.

Ro
Review β„–91

Overpriced and hardly nothing as far as meat I was there on Sunday and then my debit card wouldnt work on that because it wouldnt accept my microchip

Fo
Review β„–92

The staff so cool

Ke
Review β„–93

Watch that young geeky looking male teenager dude in self checkout. He does not wear his mask and wipes his nose when near you.

Br
Review β„–94

Nice store, friendly staff

Me
Review β„–95

If you go early stock is fine. If not they run out of sale items fast.

Je
Review β„–96

Always well stocked. Friendly helpful service.

Do
Review β„–97

Love that jewels

Ro
Review β„–98

Good service clean store, Fully supplied.

Ta
Review β„–99

Again no surprise on the great customer service here.I was shopping in the meat department looking for salmon patties I didnt see it so I was going to leave the department but was approached by an associate named Robert who kindly asked what I needed.He kindly went to the back and got what I needed,he was very kind.I was very happy to see him providing such great customer service during this difficult time of dealing with the pandemic.Thank you Robert!!!

Ga
Review β„–100

I Love Jewel for the deals, quality of their produce, and meats. I also enjoy the staff at the location I visit.Jewel offers free products for us to try. That enables me to learn about items I probably wouldnt purchaseThank you Jewel.

Information
95 Photos
100 Comments
4.1 Rating
  • Address:5616 W 159th St, Oak Forest, IL 60452, United States
  • Site:https://local.jewelosco.com/il/oak-forest/5616-w-159th-st.html
  • Phone:+1 708-614-6700
Categories
  • Grocery store
  • Grocery delivery service
Working hours
  • Monday:6AM–12AM
  • Tuesday:6AM–12AM
  • Wednesday:6AM–12AM
  • Thursday:6AM–12AM
  • Friday:6AM–12AM
  • Saturday:6AM–12AM
  • Sunday:6AM–12AM
Service options
  • Curbside pickup:Yes
  • No-contact delivery:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Takeout:Yes
  • Same-day delivery:Yes
  • Dine-in:No
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Highlights
  • Great produce:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Organic products:Yes
  • Prepared foods:Yes
  • Salad bar:Yes
Amenities
  • Public restroom:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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