user
Main Street Collision II
1751 Goldie Rd, Oak Harbor, WA 98277, United States
Appearance
Main Street Collision II
Comments
Sa
Review №1

We brought our car to the Oak Harbor location after an accident about a year ago and they did an amazing job then. Just this past month, as we are getting the car ready for a big move, we noticed some water was collecting in the back of the car. Since the rear of the car is what was damaged in the accident, we called them to see if they would consider taking a look at it. Being a year later, we assumed that we would have been long forgotten and on our own with the repairs! But Main St Collision was amazing. They asked us to drop the car off the following morning and then called us later that day saying it was all taken care of. What we thought would be a huge disaster and maybe push our move out turned out to be an easy, one day fix. They were so helpful and so professional; we cannot thank you enough for making this hiccup in planning a breeze for us! Highly recommend this place for any and all body work needs!

Fe
Review №2

Ive gone there for 2 cars and they have done great work. Unfortunately for my Nissan there was trouble. Insurance paid for after market headlight. And it had to be replaced 3 times. First 2 had condensation build up and I was fed up and asked if I could get a factory headlight. 3rd time was the charm. It wasnt their fault but they worked with me and got it replaced. Lesson learned, new cars always ask for factory replacements. Never aftermarket!

Ta
Review №3

I picked up on Friday an found my car restored back to its former self. I have already handed out card to another. Thank you Pat an Janet ;)

sh
Review №4

Excellent service, great work at a reasonable price

Bo
Review №5

Dave and the team did an awesome and quick job on a trunk I needed ordered and painted. Its hard to find a good shop now a days that can color match and provide quality work for a fair price. I would highly recommend coming here.

Lu
Review №6

I arrived early for what they said was supposed to be a 20 minute evaluation only to find out that it was going to take at least an hour. I object, quoting the 20 minute timeline I was told over the phone, but rather than reschedule I let them take my vehicle anyway to try and speed things along. After an hour walk I come back, the guy spits out a quick list of whats broken and when asked about an item, he rudely tells me hes refusing the job. I took the time, letting them have the time they needed, but apparently the $7k+ that Ive spent there in the past means nothing. These people arent loyal to their customers, find another body shop.

Pe
Review №7

I really liked their service and how they kept me up to date! Great place. Highly recommend 👌

Ja
Review №8

These guys are great! They have fixed 2 of our vehicles, weve had no problems with them on anything, scheduling, quality of work, timeliness. Every time we have picked up our vehicle it looks like it had never been in an accident. Great work guys, thank you!

Bo
Review №9

Great customer service!

Ko
Review №10

They did a really great job fixing the door that was destroyed on my wifes car. You cant even tell that it had ever been damaged. Staff was quick to get me in and out.

Ch
Review №11

They were very polite, honest, friendly, will recommend to family and friends.

Je
Review №12

Excellent business quality work done on time couldnt ask for more I highly recommend this business

Je
Review №13

Brought in my car for service and setting up the appointment for estimate was a breeze. Had my car immediately examined, reference pictures were taken, and corresponding auto parts were ordered after insurance was porcessed. Got my vehicle cleaned and refreshed during the wait.

Do
Review №14

We want to thank you for a superb job outside and inside. We were going to have the car detailed after the ninety days but found it looks so great we can postpone till next year. We really appreciated you courtesy, service and promptness. We will gratefully refer your company to our friends.

T-
Review №15

These guys were awesome! My front and rear bumpers had been badly damaged in an accident. My car looks brand new now. They were very nice and professional. They sent me email updates every few days to give me a status update on the car, and they finished the job when they said they would.

Al
Review №16

After begin assigned this shop by my insurance company I was no satisfied with the repair!! Not only was the repair not like factory it was missing hardware and seemed to not go through a post repair inspection. The person I spoke with was argumentative and once we had a conference call with the insurance it was like a complete different person on the phone then how he was in person. It was a terrible experience and I would not recommend the shop to anyone

sa
Review №17

Great service and in a timely manner. I really appreciate the work and time they had done to my car, you dont really see too many body shops like this one... I highly recommend it to anyone!

Ro
Review №18

Polite staff and very professional. While I was here the manager defused a tense situation with a very rude customer. Definitely recommended for their service.

Na
Review №19

I had small dent in the passenger side door. They took the estimate and the guy was just a grump about it the whole time. He was trying to tell me how it happened when it wasn’t at all true. They wanted $5,700 for that small dent. That’s not including deductible. Also they hate when you get an estimate without making an appointment. I decided to get another estimate. I went to the Main Street Collision in coupville and they were super nice and only wanted $3,200. That’s including the deductible. Same company, completely different prices. My advice, if you go the MSC 2, makes sure to get an estimate somewhere else too.

M
Review №20

I have had several cars repaired here and have been satisfied with the work every time.

Ka
Review №21

The people here are awesome. My van was broken and even though they werent able to do the full repair, they went above and beyond. They put my van door back on the track, taped everything off, and made my car driveable again. Amazingly, they did this all for free, the day after I had gotten it towed there after hours! Couldnt thank them enough for their customer service.

Ch
Review №22

This place doesnt care about you, your car or the work that they do. I just picked up my car after they kept it for 3 weeks and spent over $5,000 of my insurance companys money + my deductible. There are ugly chips on two areas of the car that they repainted and clear coated. They also left buffing compound all over my headlight. When my partner and I pointed these flaws out to the manager, he was full of excuses. Very disappointing. They clearly just wanted my money and do not take pride in the projects that they send out the door.

Da
Review №23

BEST COLLISION SHOP IN THE STATE, MAYBE EVER, Customer service is beyond superb they took care of me like i was one of their own they gave me the best advice I DEFINITELY RECOMMEND DOING BUSINESS HERE YOU WILL NOT BE DISAPPOINTED

Al
Review №24

I just needed a small job done, they got me on and out pretty quickly and I am satisfied with the work!

Jo
Review №25

This place is great! My Kia Soul had a bunch of damage from a deer collision and Main Street II fixed it up good as new. Very friendly, knowledgable staff!

Se
Review №26

Quick and quality work. Looked better than new. Great customer service as well!

Ma
Review №27

The staff were courteous, fast service, and knowledgeable.

Jo
Review №28

Good, fast, friendly service.

Ma
Review №29

Says to stop by for a free quote...we did stop by and were told to make an appointment, after driving all the way out...it wasnt busy, disappointing when people told us to go here and to just walk in.

Ma
Review №30

Very professional

Information
3 Photos
30 Comments
4 Rating
  • Address:1751 Goldie Rd, Oak Harbor, WA 98277, United States
  • Site:http://mainstcollision.com/
  • Phone:+1 360-240-9242
Categories
  • Auto body shop
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Similar organizations