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Cricket Wireless Authorized Retailer
10646 S Cicero Ave, Oak Lawn, IL 60453, United States
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Cricket Wireless Authorized Retailer
Comments
La
Review №1

Sam is the absolute best!! He found me every perk and deal he could get his hands on for me. I am happy with my new device.

TA
Review №2

Jasmine and Abby at the Oaklawn location were great...very courteous, helpful and knowledgeable! They answered all my questions and were patient in resolving my issues. They are very pleasant and their customer service skills are excellent!

Te
Review №3

Abby is the best!!! She worked her magic to get moms phone back to Cricket. Took a lot of time and a lor of patience. Thank you Thank you.

ve
Review №4

JASMINE ; SERVICE WAS GREAT I TRULY RECOMMEND HER TO ANY CUSTOMER!

An
Review №5

Horrible customer service. The person working did not offer me no alternative options. Just plain out told me I CANNOT HELP YOU. I’m pretty sure he didn’t want to help me because it was already 5:45p.m he was ready to close. I went to another cricket and they helped me right away!

La
Review №6

I literally just was told that they dont have change my bridge payment was $25 I gave the lady two $20 bills and she told me that she didnt have changed kind of store does not have change. So I had to leave and go back. thats crazy this location is two thumbs down. Its all good tho Ill be sure to switch to metro.

To
Review №7

Abigail is above and beyond the greatest customer service agent any company has had.

an
Review №8

Sam was super and very knowledgeable and helpful..understood my needs and expectations.Too bad he is there only occasionally. Cricket wireless service is truly a good thing.

Gl
Review №9

Abby is one of the best people to work on phones shes very helpful and helped me fix a problem nobody else could fix.

Da
Review №10

Im so happy with the help Abby gives me

Ho
Review №11

Agent was extremely helpful & I appreciated the courteous demeanor! Thank you so much!!!

Wi
Review №12

Had a wonderful customer service experience. Abigail was a great problem solver. I thank her for all her help. Definitely recommended!

Ja
Review №13

Stopped there to get my father in law phone fixed and the girl that took care of it went above and beyond to bring up services that had nothing to do with regular phone service.

me
Review №14

I visited the oak lawn store yesterday. My name is Mel. In these trying times many people are risking health, to work on the front lines. My experience with Angelo was an A+. His knowledge was endless, and I never felt so educated and cared about at a store.his customer service skills were way beyond a retail store. I hope this young man gets a simple thank you for representing cricket in a professional and caring way. I will never go to another cricket. Thanks again, mel⚾

An
Review №15

Great Salesperson Helped Me, Courteous And Very Patient! Pleasant Experience!😄

Ma
Review №16

I have never been as happy with Cricket service. I am not tech savvy. However the gentleman was very informative and kind and I was able to comprhend well. I will recommend this location to others for sure.

Be
Review №17

Great customer service. Replaced my phone and they updated my plan. I highly recommend.

Ro
Review №18

Evelin was amazing! Took her time to transfer my contacts and pictures. Would refer a friend!

da
Review №19

Excellent Service & Patience!!! 👍

Zo
Review №20

The phone case I needed for the phone I bought wasnt in stock. Service takes a long time, but thats expected with all mobile phone services. Friendly and knowledgeable staff.

Th
Review №21

They dont really tell you all about phone updates since its manufacturer has to contact cricket to let them know about an updated version. Or otherwise its good place to go to for many phone selections. Expensive phones have more memory. Cheaper phones have less memory. The lady at the store is very nice. She at least cares about her customer service.

Eg
Review №22

The best customer service and the best wireless service all in one store. Sam helped setup my device and put me on autopay.

De
Review №23

Jasmine was the best!

co
Review №24

Nothin 2 share

R
Review №25

I appreciate the pleasure and how fast the knowledge of the associate worked.

Ar
Review №26

Great customer service! Very helpful!

Ch
Review №27

Great service 5 stars! Abigail and Oscar were awesome. My phone broke and I purchased a new phone and they were able to retreive my photos and contacts via google. Best cricket Ive been too!

Ka
Review №28

Abigail and Michael were exceptional. 4 lines for a $100 and great deals. What’s not to love?!

Cl
Review №29

Good

Au
Review №30

Im very happy no complaints.

Al
Review №31

Great customer service in this store

Lo
Review №32

Great Service. Oscar took his time and explained their plans in order for me to switch my service over from AT&T and save some money.

fi
Review №33

They helped me switch 4 lines from Boost. 4 for $130 unlimitied text talk data and 15 gb hotspot. Great customer service. Come to oak lawn for all your needs.

JE
Review №34

Very helpful and caring.

Le
Review №35

Everything was great and service is awesome. This is the store you have to visit for all your needs! Thank youto the employees for being so helpful.

La
Review №36

Bill is amazing, highly recommend!

Ro
Review №37

Great store! 10 out of 10!

An
Review №38

Come see Abby for your Cricket Wireless needs. She’s extremely helpful and friendly.

Ja
Review №39

Great customer service. Manny was very helpful and knowledgeable. Would recommend this store to anyone. Was in and out in under an hour.

An
Review №40

Came to the oak lawn store after visiting a different store and they were able to help me the solve the problems the other store couldnt.Great customer service. Come to them for all your needs.

Ma
Review №41

Good service. Very nice employee, she was willing to help me out with my phone problems

Je
Review №42

Very helpful with existing acct. In a nut shell.... Got more for less!

An
Review №43

Abigail was very nice and helped me with my phone

Be
Review №44

Every time I go into this location, I am blown away by how good the customer service is

Br
Review №45

Christian was very helpful when i came in. He was able to answer all my question regarding services

Ma
Review №46

Abigail was very friendly and extremely helpful. She should be commended.

Ki
Review №47

Abigail and Christian did an amazing job helping us out. I would gladly recommend going to see them.

Ma
Review №48

Thank you for the help in explaining what l needed to do

Ka
Review №49

Sam was awesome!

Jo
Review №50

They take care of everything no question is stupid. Believe me I know

Ca
Review №51

Very happy with the service and the employees here

ki
Review №52

Very helpful and friendly. Store was clean and organized.

Me
Review №53

Love their phones and best service here

Re
Review №54

Emmanuel was great he should be given a promotion and raise

An
Review №55

Very satisfied with this location.

RO
Review №56

Abigail helped me with my new phone.

St
Review №57

Abigail always helps me out

ja
Review №58

Very friendly. The place had cigarette smoke smell so I didnt stay long.

Ni
Review №59

My dope asfffff sales girl!!😀😎

fe
Review №60

Great Customer Service!

Br
Review №61

They did great

Be
Review №62

Great job Mario

AN
Review №63

Nice place

An
Review №64

Awesome

Te
Review №65

Very professional

Information
7 Photos
65 Comments
4.7 Rating
  • Address:10646 S Cicero Ave, Oak Lawn, IL 60453, United States
  • Site:https://cricketwireless.com/stores/ll/US/IL/Oak-Lawn/10646-S-Cicero-Ave
  • Phone:+1 708-422-0820
Categories
  • Cell phone store
Working hours
  • Monday:11AM–5PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Service options
  • In-store shopping:Yes
Health & safety
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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