Just great service all around. Monia Clay is a wonderful hearing specialist and she went over all my questions, and was a true professional.

Ive visited the Hearing Lab located in Oaklawn, Ill several times and several times my experience has not been to my satisfaction. I received a survey by text and I expressed my opinion. Several days later I received a phone call from that location telling me that they are not the way I said they were on the survey and they are sorry I felt that way. I thought that situation was over until I visit the office on Thursday, Sept. 30, when I got into a 15 minutes confrontation with an employee who let me know that she had been doing what she does for 20 years and if I felt uncomfortable coming to that location they would fine me another location to go. I said yes, I would like to go to another location for continuous follow up. The receptionist made me an appointment in Tinley Park which is a long ways from my home.

Charles was is so helpful and made the whole experience so easy I was very pleased

Friendly ! and Professional ! Willing too make sure You are talking care of !😊👍🏿

The atmosphere is very warm, friendly. and welcoming. Staff is very professional. All of my hearing questions were answered intelligently. I have left each visit very satisfied with the service received.

The office in Oak Lawn (10316 S. Cicero Ave.) is spotless, the receptionist (Darlene) is very helpful and courteous, the audiologist (Dr. Monia Clay) is precise and professional, and best of all, the hearing devices are amazing. My wife nagged me for years to get my hearing checked, and I finally consented - only to discover that there was a whole world of sound I was not hearing. Years of live, loud blues/rock jam sessions got the best of my hearing, but now I literally dont miss a thing. And it gets better - they honored a Labor Day Sale even after my purchase was made prior to that date and saved me $1,200!! I am a customer for life. I am NOT being compensated for this review. This is my honest recounting of the experience. These devices are so clear, I can hear crickets mating a block away and can tell you which one is on top. The technology is finally here that makes hearing aids comfy, inconspicuous, clear and carefree.- Happy Camper.

I have been going to Hearing Lab for the past 3 years. I have been at 103rd and Cicero in Oak Lawn, IL. I see Darlene at the front desk who is very pleasant, she is efficient at her position. Monia the Dr., or Technician at this location is quite knowledgable in her profession.Only problem I have is not with the staff themselves, they are great. I am a 67 year oldsenior on Social Security and am disabled. I have to purchase 2 hearing aids now and not quite done paying for 1st device yet. Medicare will not pay for prosthetics. Monia helped me all she could but as I said problem was not with the staff but Medicare itself.

Like the Complete Ear Exam. And explaining the results with me were I understood, 👍🏿

The ear specialist and receptionist are the best they listen to you and are so helpful they explain everything so you can understand it and the hearing aids has changed my life thank you so much. The new ones I have are much better than the old ones they have rechargeable battery voices are clearer sounds more natural last at least 20 hours and the charger will change without plugging in nice

Darlene was very helpful and friendly. She knew what she was doing and I was done quickly.

Our insurance company gave us a different company name, so we arrived late for the appointment. After completing the forms, I was called in for tests. The specialist was professional and kind. My wife joined me for the consultation and after some discussions, we were asked to call our insurance company,. We look forward to returning for the hearing aids very soon.

Very pleasant and friendly place willing to work with you to get things done and not pushing at all I will definitely refer people to them 🙂 😊 😀 👍 😄 100%

I brought my mom for hearing aids and they showed her video and impressed us with the reason of why she needed a hearing aid. Well after the test she had %50 hearing loss. So Monia and Darlene were patient and showed kind and concern. My mom walked out confident and happy to be receiving her aid in one week. They were expensive but worth it because my mom could hear which means her balance would be better. The exam checked her ears for blockage and then for sound and volume. Now after receiving her aids she can get the wind and street sounds. The new aids will help her engage with her friends and family. The insurance did not help but the hearing Lab gave us a discount. I highly recommend this locatio because of the ladies that work here.

My brother receives excellent care and the feels comfortable.

I am a elderly women who confused my appointment date. Darlene the assistance was very kind and accommodating she squeezed me in. As I was waiting I was able to observe the patience and the kindness the staff gave to every person. I would highly recommended this Hearing Lab company to my friends and family

Satisfying as always.

People there are very friendly and kind. Very clean place. Would recommend to any one having hearing problems.

What a great business friendly,helpful and knowing people work here we would recommend this business to all in need of hearing assistance.

I had a good experience. Darlene and Monia were very professional and took time with testing and setting up everything for me. i left very happy with the experience and would definitely reccommend them

Professional in your hearing well being.

They were professional and got the the perfect aid for me any time I go in they treat me well and answer all my questions completely and supplies are free for two years( they really changed my life .)

Went for a free hearing test and was up sold hearing aids. Had a 30 day trial. They didn’t even know how much my insurance covered. My girl friend had to clue them in. I returned them and they were totally unprofessional. I was told to shut up and go to hell. They still owe my insurance company a refund of $2,000. I will be calling my insurance company and let them know about hearing labs fraudulently keeping the money. My opinion I would go elsewhere

Looks like my Dad is benefiting from the hearing aids he has gotten here at The Hearing Lab. So far he has had a very positive experience. I am very impressed with the Service and attention to detail here. Just in the beginning of the journey with these new aids.

Expert service

Great service good product with low maintenance

Great experience !

Great people work there