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SG Heating & Cooling Services
5913 W 87th St, Oak Lawn, IL 60453, United States
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SG Heating & Cooling Services

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Ka
Review №1

Sandra Mendoza was the service person assigned to work on my home ac unit from SG Heating & Cooling and she was AWESOME!! From the very moment that she contacted me to let me know that she had arrived to contacting me to tell me what the problem was, how she proposed to repair it, to contacting me when the job was completed. She was very professional but personal and was a joy to work with. She and the office staff were simply great!! I highly recommend them to handle your heating and cooling concerns. They were the best!!!!

ki
Review №2

Scheduled for 11am til 1pm. No call no show by 12:45. I called their office to find out if the technician was still scheduled to come out. Very rude lady after calling tech once and no answer says oh well I cant keep calling him hell get to you when he can. I scheduled my day around this time and to dismiss me because your technician cant do his job properly and inform me of the time delay is totally disrespectful. I will never agree for this company to come to my home to fix anything if this is how they handle business.

Is
Review №3

Very professional, very punctual, very knowledgeable, got the job done right the first time. The technician didnt have the part needed for my furnace repair. Instead of rescheduling me for another day the technician was able to pick up the part from a local supplier and was able to repair my furnace same day. I will definitely be saving their number on my phone.

En
Review №4

My house had an emergency with a busted boiler and nonfunctioning furnace during the polar vortex. After being rejected by other companies, SG made time to assess and made next day repairs/installation despite other companies wanting more money with up to a 4 week wait! My house had heat same day!! SG took the time to call me during this past Fall to perform annual clean and checks to ensure my furnace would work properly during this winter.The owner is very professional, responsive, and will work with you in pricing. Very nice people and will do business again!

Ta
Review №5

My heat went out & I found this company online so I called & Sandra answered the phone I had explained what was the problem my unit was not covered by insurance. She made me feel at ease figuring out the best deals & even came out to try to fix the problem because she knew I had a child under the age of 1 yrs old. She made me feel as if I’ve been her customer for years her quality of work is remarkable. She is an absolute life saver.

Er
Review №6

This was the worst experience ever. Was provided with there name through LG to have my refrigerator repaired since it was still under partial warranty. Parts covered but not labor. Sandra in the office was the most unhelpful person I ever had to deal with. And after several phone calls to LG, receiving a letter of approval for coverage Sandra still would not order the part or schedule the repair claiming I needed to obtain an RNN number from LG. After talking to a supervisor she confirmed that I should and could not provide that. And basically came down to Sandra trying to have me do her job to obtain authorization. However they did promptly cash my check even though they provided absolutely no service. And only came out to confirm what I already knew that the compressor had gone bad. This was absolutely the most frustrating experience ever.

Il
Review №7

I am pleased with how fast they fixed my refrigerator. I saved my food from spoiling after I had just did my groceries. Thank you so much Alex. He was a fantastic technician. Recommend them to everyone.

Ki
Review №8

I had the best experience with this company. Not only did they come out same day to fix my furnace, but I also found out that they do appliance repairs and he fixed my oven too. I was able to avoid waiting for sears to come on a different day and take a day off work. Will keep SG as my go to repair company.

Pe
Review №9

Worked with sg heating and cooling for several years never had a problem with them. Tech was very thorough made sure all my questions we’re answered before leaving. Highly recommended.

Ph
Review №10

I like how you structured your business. Very professional!! your business, customer service structure plus the communication with us the customer, is right on!Your Response to us by tracking our service rep. This for sure will keep your business blossoming. Thank you. ☮️

Ba
Review №11

Each technician was great, professional, on time and explained what was going on. I have my refrigerator back! They will have all my business from now on. They really care about their business, it shows!

Wa
Review №12

Trustworthy, dependable and knowledgeable technicians. Very competitive pricing these guys are great.

Mo
Review №13

Really knowledgeable at what they do regarding heating, cooling & even appliance repair. Gets it done right the 1st time. Very happy with their serve. Would recommend them to everyone!

Mo
Review №14

Great service on time unbeatable prices

Ca
Review №15

My central air went out when the temp. was @ 98 degrees, figures right? I called and even though they were swamped fit me in the same day. I was very impressed with how efficient and very reasonably priced they are, it really pays to go with a family owned company, I would recommend them to anyone!

Ro
Review №16

Very professional secretaries, technicians are great too. Overall great company!.

Sa
Review №17

Outstanding service. Will recommend to friends and family

je
Review №18

If you need someone reliable and fast service call SG heating had my heater goes down at night and they came out that same day gave us a very fair price and did an excellent job thanks again SG for all your help:)

Ka
Review №19

Great service! When I got my insurance they told me everything would be covered but turns out they dont cover much. Dissatisfied with my insurance. But S G HEATING AND COOLING really went beyond my expectations. Office staff explained to me my entitlement, made sure I was aware of Deductible. Also Technician was very professional, took time to explain. So from what the office staff explained they are the third party, that big companys like NICOR, CROSS COUNTRY (SEARS), & AMERICAN HOME SHIELD contract to go out when they (BIG COMPANYS) cant fix stuff. So I dont blame them for not being able to cover my parts, I do advise everyone to look over your entitlement before signing with any insurance! Over all I would recommend this service! And they recommended a better insurance, THANKS S.G.!

Do
Review №20

Friendly & knowledgeable technicians. Great customer service.

Sa
Review №21

WE ALWAYS HAVE SMILES TO GREET OUR CUSTOMERS.

Da
Review №22

Very reliable, excellent work!

Gr
Review №23

Meh, overpriced.

Information
10 Photos
23 Comments
4.5 Rating
  • Address:5913 W 87th St, Oak Lawn, IL 60453, United States
  • Site:http://sgheatingandcoolingservices.com/
  • Phone:+1 773-979-2918
Categories
  • HVAC contractor
  • Air conditioning contractor
  • Air conditioning repair service
  • Air conditioning system supplier
  • Appliance repair service
  • Heating contractor
  • Heating equipment supplier
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–1PM
  • Friday:Closed
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Offerings
  • Repair services:Yes
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