They have a good selection of shoes However theres not a lot a variety. I went looking for a pair of brooks ghost shoes and all they have were 3 different styles of brooks. So if your looking for a wide variety of a certain shoe. This is not the place to go. The employees were nice and were always their to help you.
Not a great selection for kids who are just between toddler and bigger kids sizes. Ive been here several times now and we can never find anything for them. Employees are helpful and super nice though
I popped in this morning to return some shoes and the gentleman helping me was so kind and accommodating. The store is so clean and properly stocked.
There always ready to help you and the BOGO deals are awesome plus a point system that adds extra savings makes it my Main shoe store
4 stars cuz Nike isnt giving the BoGo... Stay on China Nike... Switching from Converse to Vans and it breaks my heart
Not a very big selection for kids. Nobody asked if I needed and help. Store seemed clean. So much for doing the shopping in Oak Ridge. Headed to Turkey Creek
Decent variety. Good sales. Clean and organized 👌
Great shoes for a good price only there wasnt many to choose from
Always a wonderful shopping experience here! Sierra was a great help to me and needs a raise!
Saved mega with the buy one get one half off. Also chexked out the clearance on the back wall, it was good.
I think i didnt get credit for using 25 dollar giftcard
Had a young man that was helping me. He was 👍 great thank you. Charlotte(mamaw)
Bought my Grandson shoes, had to order them and arrived on time.
Good variety of shoes, took a little while to find the shoes I wanted.
Taking 2 girls shopping for shoes is no easy task. The staff at this store did their best to help to alleviate that stress. The store was clean and well stocked. Lucky for me the girls knew what they wanted. The check out process was enlightening. There was a coupon I had available and she told me of a donation-match program. They give new shoes to one of the local elementary schools; to give to children that cant afford to buy them. How can you not give your your business to a store that does that??
They ordered my husband shoes he wanted and were very helpful
Two young girls in store as assistants Alexis and Sydney. I was Looking at kids crocs on top rack Girls told me none there to go over to table or over in another rack. Took me over to table said about all they would have in size I needed. Had seen size on top rack and told them I was looking at these particular ones Just looked at me. Went to middle of store got on their phones. I got step stool to get the ones I wanted then one came over said she would get for me that I should not be on ladder I told her I got what I wanted myself they didn’t want to help me before so I helped myself paid for 2 pair of shoes and left.
Just shopped here to see whats out now. I found a couple pairs of shoes that I like. Will return once I decide what I want.
I always have a problem finding my childs size but the employees are very helpful and friendly. A gentleman offered his assistance right away and checked in their stock as well for her size. They can order the size you need if they dont have it in stock.
I used to work with the store manager at another job. Greg is great and his staff is very friendly and helpful!
Very helpful staff, clean store, decent prices with a wide variety of brands.
Super nice staff
Great service awesome selection and cant complain about the prices they are discounted and you get what you pay for great quality and at discount price
Love this store! They are always friendly and helpful. And we almost always fine shoes we love.
Awesome selection and great prices!!
The employees were to busy talking then helping customers.
These guys bent over backwards to help me get the best price and number of my favorite shoes being discontinued...had to call to a store in GA, who shipped them to the one in Oak Ridge TN and still have me the sale price and no shipping! Love this place and my favorite shoes I wear all year long...they are an earth origins pair. I have 3 pairs of the same shoe.
Very helpful people.
I dont hate rack room shoes
Very nice/helpful staff. Clean store.
Really wonderful place to shop
Very helpful staff and they have a great selection of shoes. We got a great deal on our shoes. Check out this store.
I go there every six months and they remember me. Thats always a plus in my book. Anytime Ive had problem they fixed it no hassles. Great place to get your shoes.
The young assist manager trainee was very helpful in selecting small baby shoes. Went out of her way to assist any way she could. Very helpful and very knowledge in the shoe business. I would revisit this store in the future.
Travis W. Was very helpful and courteous when I entered the store he approached me to assist me with returning a defective pair of shoes I had bought from Rack Room over a month ago. It was a no hassle even exchange process. I would recommend the Oak Ridge location to anyone interested in getting a good quality of service.
They were very friendly and helpful! They measured my kids feet and helped me find the perfect fit!
Great customer service and good sale on shoes.
Great service and product selection in the new oak ridge store!
They offer a big selection of sneakers for men, women & children. They have a few styles of top brands, and they always offer but one get one 50% off.
Was able to find 2 pairs of very good shoes for my granddaughter for school. Was on very tight budget so the sales were awesome.
Love this store. Great for buying kids shoes, buy one get one half off.
Great prices and I love a place that will just let me look as long as I want to and try on as many shoes as I want to manager was super sweet and friendly and so were the workers
Staff were super friendly and helpful they had great prices and selection
Nice verities of shoes. Friendly staff.
They had a bogo sale!- Awesome!!❤❤ i got sketcher, the daughter got Bobs!!! Happy happy!!
The guy who works there is very knowledgeable & helpful
Exceptional customer service. People are friendly.
They have a great selection of shoes and sizes... Plus we got two pair of New Balance buy one pair and 50% off the second pair... We will return...
I rarely see shoes I like. Shoes tend to wear out faster from here as well.
Found the shoes in the size I needed. Sales staff very helpful!!
Love this place they have great deals on clearance Nike and others
Nice selection of shoes!
Great service.good selection.
Two employees talking, trying on shoes, and unconcerned about any customer other than their own little naive selves.
Had my shoes and bogo
All employees were super helpful and nice and even thanked us 3times for coming in!
Got the shoes I needed for my grandson
Very helpful associates
Great selection and helpful staff
Friendly service and large variety of shoes
Staff is always helpful if needed
Great service, good prices
Great customer service. Very friendly associates.
Had a very helpful clerk
Great place good people
Great place shoes for everyone
Great selection of shoes.
Quick help, good selection
Always a good sale!
Very helpful
Nice prices
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