Nice waiting area. Plenty of snacks and drinks which I did not expect. Got the car’s oil changed, tires rotated, and washed in the time frame they originally gave me. Great experience.
Billy helped me buy a brand new 2021 Nissan rouge and I’m so excited. Josh the finance manager helped me in a quick and easy process! Wonderful experience. Thank you all so much.
R.J. and Nick were great to work with! They found me a great car and worked with me on the price. Very friendly and easy to do business with. I highly recommend Oak Ridge Nissan!
Came here looking for a car with my daughter, the first time she couldn’t find what she needed in her price range. RJ and Nick kept looking for a car in her range and got back to us in a couple of weeks with a great car at a great price. Veryfriendly and helpful.
Great group of people here, was greeted and helped immediately before I even fully stepped out of my car. I felt very relaxed and at ease working with my man Jose, he was friendly and answered every question I had with accuracy and honesty. They were transparent and fair with every step and very patient. It was the first new car I ever bought and I wasnt fully prepared, but we got everything sorted out and done in no time. The man I spoke with in the finance office, Josh, was also friendly and clear with everything I was signing up for. Im happy with my new 2021 Sentra and would recommend this establishment wholeheartedly.
We can not express how good of a job the the at Oak Ridge Nissan did in selling us a new 2021 Nissan Frontier. We drove through the lot a couple of days before walking in to speak to someone and BRENT one of the sells team came to speak with us. He could tell we were just passing through and was good enough to give us his cards incase we had any questions. He made it clear that he would not pressure yes and to try to look at a car out there in there and that he would give us plenty of space to look around. Two days later, we went to the store to make sure we could find BRENT, he met us at the front door and remembered that we spoke a couple of days before, even though he could not remember exactly what about. We explain to him that we shopped at a another Knoxville area car Nissan location and did not have a good experience what so ever ( Ted Russell Nissan). we explain how we spent several hours they’re doing the truck buying process and how they wind up reneging on the deal we made and did not honor their word what so ever with anything we spoke about. We Explained to BRENT the make and model that we wanted and they had a color different than the other dealership. He made sure that we did a test drive, even though we test drove the car at the other location just to be sure it was exactly what we wanted. As we test drove the truck, he sure to answer any questions that we had. BRENT also did not try to do any type of sales pitches at any time. He was very personable and was very friendly to our toddler and came shopping with us. First thing he did as we walked in the door was to make sure she had a big balloon blown up so she can play with it and take it home. MARK The manager came over and introduced himself after our test drive. He also is very personal and professional with all three of us. Again, he did not try any sales pitches he just wanted to make it clear that if we had questions or concerns to let him know, immediately. He worked with us to make sure the deal was very close to matching the other dealership that we shopped at. All of the staff at Oak Ridge Nissan even though they were not working with us on a one on one basis, did everything to good to make sure that we were having a good experience. Highly recommend shopping at Oak Ridge Nissan for great customer service.
Went to Oak Ridge Nissan today. Went in not knowing if I would even be able to get a car today. But with the help of Lathan Cantrell we drove off with a 2021 Nissan Kicks. A perfect car for my family. The whole crew was pleasant to be around all smile and friendly. I have never been more impressed with a car company.
I would definitely recommend anyone looking to buy to go to Oak Ridge Nissan. Everyone we came in contact with was just absolutely amazing, all the guys in the service department to Ron, our salesman, to Josh, in the finance department, to Mark, the general manager, to the owners, John and Scott were just great to deal with it. They made us feel like family within a few moments of being on the lot and got us in exactly what we wanted by the time we left. All of the staff at this location is just so knowledgeable, helpful, and personable. Thank you all for getting me and my family in our 2021 Nissan Rogue!!
This is my third car from this dealership and it was another great experience! My salesman Billy went above and beyond to put me in the vehicle that I wanted. I couldnt be more happy with the service I received!
Wonderful service. The sales staff was amazing. Got the vehicle I wanted. Highly recommended.
I had an easy, stress free buying experience here! Toby is an excellent salesman and made the experience as smooth as possible.
Great experience!! Professional and courteous staff. I would recommend Oak Ridge Nissan. Great experience working with Lathan Cantrell.
Scott was a terrific salesman. Second vehicle through oak ridge nissan. R.d. took a great picture. Thanks for your service.
Very friendly atmosphere! Our sales representative was very quick and met all of our vehicle needs. Would highly recommend buying any vehicle from Oak Ridge Nissan! Thanks for the wonderful service.
We purchased a Nissan Sentra. I love the color grey with black trim. It has a sporty look, all the accessories accommodate all that i need and more. Doug was very helpful and accommodating. The experience making the purchase was not as painful as anticipated.Thank you Nissan team for being helpful and kindDavid and Nancy Rose
Great people here at Oak Ridge Nissan!! Just sold me a 2019 Sentra at a great price. Ask for Doug if you need help finding anything. Dont know what I wouldve done without him.
Toby was a pleasure to work with and was very professional and courteous. He is very product knowledgeable and easy to work with.
My wife and I came to Oak Ridge Nissan . We were assisted by Toby Miller, who went above and beyond our expectations. There was no pressure to purchase and he did everything to be transparent with us and make sure we were happy with our vehicle and the price. We could not have been more happy with our experience!
Great experience with Doug, didn’t feel like your typical pushy car salesman and he was extremely knowledgeable about the new Nissan Frontiers. He got us in and out quickly and was able to get our payment where we wanted it to be.
Connor is an amazing guy love Frankie great manager got us the best deal
The personnel at the Oak Ridge Nissan dealership were great. I Love my new blue Rogue. It drives wonderfully. Tyler is a great salesman.
Very happy with vehicle love Connor and John great place to buy a vehicle
Great place to buy a car! Super nice and professional!
Nice people and not pushy, was understanding with a small child. Will come back! Ask for Lathan he’s a good dude
If you’re looking for the perfect car go see Jeff Ford! I had almost given up but I found him and told him exactly what I wanted and he worked his magic and found me the perfect car!! I couldn’t be more happy with my experience working with him. He made it quick and painless so I definitely recommend seeing him at Oak Ridge Nissan!
I bought a new car from Oak Ridge Nissan today, and the experience was great. Sales Consultant AJ Wright was knowledgeable and very helpful. Sales Manager Mark Hartsell was great and helped get me financed. I worked with Aaron White in finance, and he was great as well. Everyone worked with me to help me get a new car. I love the 2021 Versa, and Im glad I got ot from Oak Ridge Nissan.
Great place, walked out with the exact car I wanted thanks to Richard!
My salesman Tim was really friendly, forward, and helped me find something I could really get started in. Really appreciated that they took the time and effort to really get me situated and even made sure I was completely set before I drove off the lot, dont get service like that everyday anymore. Oak Ridge Nissan is a great dealer to work with for sure!
Richard and the team at oak ridge nissan were amazing.
Had a wonderful experience at Oak Ridge Nissan. Ron Magnin was our salesman and he was very friendly and knowledgeable in his job. He went above and beyond to put us in a new car.
I stopped by to purchase my Nissan lease after the lease duration expired and they got me all squared away. Doug was professional and did not give me the pushy sales guy vibe. I told them what I wanted to do as far as buying and not upgrading and I did not want a bunch of other lease options, financing etc. He got the documents ready right away. Very good experience.
These guys here are awesome!!! I left with a 2020 Nissan Rogue. Doug is the guy to see. He got me one hell of deal! Anybody needing a vehicle should go see them..
Jose and the team at Oakridge Nissian was absolutely amazing.
Was very polite and helpful great experience with them
Bought our second vehicle from them today. Tyler was very professional, answered all my questions, and let me take my time in making my decision. No high pressure sales techniques here! One of the main reasons we are and will continue to be repeat customers!
Richard was amazing! My old car blew up and I needed something for a good price on a budget and helped me through this process!
We worked with R.D. and Lathan, they were both AWESOME to work with. No B.S. with these guys, hands down best experience buying a car. They were very nice and friendly, didn’t pressure us at any time, they answered our questions honestly, it felt more like we were dealing with long time friends than you’re typical salesman, even the financing gentleman was great. An added plus, we were in and out of there, no waiting around all day. This is the place to go and we will definitely be back in the future. Thank you guys!
Had a wonderful experience at Oak Ridge Nissan with my favorite salesman Caleb Pritchard. I highly recommend all these wonderful people at Oak Ridge Nissan to anyone. Excellent sales and service experience, every time. Thank you Caleb and thank you Oak Ridge Nissan!
Best experience Ive ever has at a dealership. Jeff Ford went out of his way to find me what I was looking for. Entire staff is exceptional friendly and insure all your needs are met.
Yes everyone very helpful. The guys that wash you vehicle super good job.Darrell my service writer very helpful.He is the only one I like to deal with. I trust his opinion.
Toby and Mark were great to work with and got me a great deal on a new Frontier. Go see Toby!!!
Great people at Oakridge Nissan, Ron is a great salesman. Just bought a 2021 Rogue. He did us right, very, very good guy.
I came in with a car that wouldn’t run. Doug Philpot came out to assist me. He helped me with the service dept. i decided to get a car off the lot. Doug was very helpful and we were able to make a deal. I’m very pleased with my experience.
This is my second time getting a car here. Caleb is very friendly, and very helpful. This was his second time helping me get the car i wanted. He’s great at his job and will definitely buy from him again in the future!
Went to see several cars and would not give pricing without my SS#. They told me they will not pull credit and they did. Made me sign paperwork before they would give numbers. Learned a big lesson today shady sales tactics! Will not do business there…beware.
They didn’t let me leave until they could get me into a car I could afford! Amazing customer service and very friendly people! 10/10 experience
Love Oak Ridge Nissan, great sales staff.I have purchased several cars there and the experience was easy, staff will work with you and do everything they can to get you into a car
Thank you to Richard and the team at Oak Ridge Nissan. Service was excellent and very professional.
I had the honor of working with Jeff Ford. He patiently worked with me and my budget...for several days I might add, until I was satisfied and made the perfect purchase. The whole team was outstanding. Very pleased and excited to drive away in my 2019 Jeep Cherokee Latitude.
First time at Nissan......was greeted by everyone,great staff and very welcoming. Our salesman was Jeff ford. Jeff is a great guy he listened and help us through the process. We r very satisfied and are definitely gonna recommend Nissan to friends and family. Go experience the great vibe at oak ridge Nissan. 👍👍👍👍👍.....
Salesperson Andy assisted us with getting into a great car at a fair price. Recommend doing business here with him.
We were in the market for a new vehicle and we’re led to Oak Ridge Nissan. We were blessed to be introduced to a salesman Jonathan Annis. He went over and above to see to it that the terms we were looking for were met. He is truly a Gentleman and a Great Asset to Oak Nissan. He will be Highly recommended by us in the future!
Our salesman was A.J,. and he did a wonderful job. He took us through all our options and was understanding the whole way through. He wasnt pushy or aggressive and was able to answer or find us an answer to all of our questions with ease. I definitely will be recommending A.J. and all the other great folks at Oak Ridge Nissan to anyone who asks.
The service department people that I felt with were super friendly and very helpfulgetting me a part I needed that no one had he even checked the other nissan dealers for part
The management and staff at Oak Ridge Nissan was excellent to work with. My salesman was Jose and he was amazing. He went above and beyond. John, the General Manager was also amazing to work with. He made sure all the kinks were worked out.
We had an awesome experience at Oak Ridge Nissan! Our salesman was Caleb, and he changed our opinion and the way we thought buying from a dealership was such a hassle and hard to trust. We were very informed and he was very transparent and we were in and out in an hour with the truck we wanted and an awesome price! Thank you Caleb for making our experience so pleasant!
This was my first scheduled oil change and I wasnt sure of the procedure. When I walked in I was greeted with smiling faces that reassured me I was in the right place and they would take care of everything. The wait wasnt long and when it was done I was told of everything they inspected and what I needed to do in the future. A very pleasant experience
Jonathan Annis was our salesman.Ask for him. He won’t disappoint. When you want a Nissan oak ridge Nissan is the place to come period. He’s friendly and attentive. He’ll get you in a car and you’ll leave happy. He is a valued employee and can be trusted. Great job. These cars are amazing .
Nissan purchased my truck and all the sales people and managers were very pleasant and it was a very fast process.
Andy Woodward was my salesman. He helped me purchase a car in a very timely manner. Also thank you R.D. for your assistance aswell
John Iceman Hill helped us out and made the process of getting a car smooth and easy. We were happy with the help we received and if anyone is looking for a new car he is the man to talk with. He listened to us and made sure we were happy and comfortable. We were not dealing with a shark in the tank, but someone who related with us. Our family is going to be happy in this car ☺️.
Jose is a great team player, and had great customer service interactions. He was very polite and personal. He wasn’t even the salesman my sister worked with but he was great with my two year old niece. They are very family friendly. In my opinion that’s hard to come by and a very good quality to have! Chris was very respectful to my sister and treated her well.He worked hard to find the right fit for her. It was well worth the four hour drive!
Turbo in the service department was great. Explained all repairs that needed to be done and what was most important at the time. I have worked with him over several months doing work and repairs when I can with the budget I have.
Doug was great with making sure the process was easy and painless. Highly recommend coming to Nissan to get your nice vehicle.
RJ and Jose were awesome!
Super friendly and informative
We stopped at Old Ben Franklin first, the sales guy was absolutely the worst. He acted like we were taking up his time by asking him about the vehicles on the lot. Had a really bad attitude, and just did not want to be bothered it seemed. We were there for 2 minutes before we turned around and walked out. We went down to oak ridge Nissan, Dylan came out, and from the second we met him, he had a positive attitude, helpful, not pushy, just an all-around great guy. I was able to point at vehicles and ask the differences in between the trim models, ( I dont want to have to Google thats why Im here to ask you.) He answered every question about every vehicle that we looked at knowledgeably. He was there to help, and assist not to push us into a vehicle. We ended up leaving with a 2020 kicks. And I can tell you right now, A lot of it had to do with Dylan. If youre looking for great customer service and no huge headache after I would definitely check out oak ridge Nissan.
Our Salesman was R.J. He was very professional, kind and stayed on top of everything. He made the buying process easy for us. The General Manager was very polite and nice. We were amazed at how easy and fast the process was in buying our new truck. We recommend Oak Ridge Nissan.
Wonderful Dylan Finley was a great to help us get the truck we wanted
Andy was an amazing sales person got us in a new car for a great payment
We got a great ride Doug was awesome sales staff. no pressure but very knowledgeable. We came out happy
Wont go anywhere else.Such great service. Chris was our salesman was so helpful. Mark the manager outstanding! Thank you so much.
I went to Oak Ridge Nissan for an oil change and they not only changed my oil but also found my battery needed serviced and replaced it for me.
Moose was awesome and we couldnt have asked for a better guy to help us. He made our experience great. I love my new car and will be recommending Oak Ridge Nissan to all my friends and family.
Let me say, I hate shopping for cars. It literally triggers my anxiety to even walk on the lot. Luckily I got to work with Jonathan today and he made the process so simple that it didn’t affect me at all! He’s super friendly, not pushy, and worked hard to get us into something good. Cannot recommend him high enough. Excellent, A+, 500 gold star experience.
As usual I had an excellent experience when I took my 2015 Rogue in for a 5,000 mile service. I trust JP Anderson to track my service and keep me informed of the status and help me get any discounts available to keep my service costs down. I know that only the necessary services to keep my vehicle in top running condition will be recommended. Ive had bad experiences with other vehicle repair companies in the Oak Ridge area who recommended repairs that werent necessary.
Darrell is AWESOME...great maintenance manager and customer service representative. ALWAYS superb service!!
Jeff was our salesman and he is so friendly, professional, honest, and helpful. My credit isn’t great or neither is my husband but they was able to get us a great deal sticking to what we could afford. They wasn’t pushing for more money than we had and didn’t take super long to get us a answer. I love my new 2021 . When we need to buy again we will definitely see Jeff again. And the guy from Finance was super nice to.
Very excited about my new kicks, great safety features. Loved working with Doug made my husband and I feel welcome and comfortable. Definitely will come back for an upgrade in the future.
Moose made this entire process seamless. I wasnt sure exactly what I was in the market to purchase when I drove onto the lot. We started with looking at several used vehicles across several brands. Moose had great knowledge of his inventory and the features of ALL vehicles we looked at. I finally settled on a 2021 Nissan Kicks SR and I couldnt be happier with my choice. With the expert assistance from Moose I am now driving the cutest car in Roane County. I must say, even the financial piece was easy, fast, and painless thanks to Aaron. Great team at Oak Ridge Nissan!!!!
If you’re coming here for an oil change or literally anything that involves vehicle service, good luck getting out of here in a timely manner. One oil change that was scheduled is currently over an hour and a half.
Jeff Ford got me into my very first brand new car. He explained everything to me and made sure I knew what was happening. It was my first time buying a car by myself and he made it an excellent experience.
My husband and I just purchased a beautiful Titan XD 4x4 at Oak Ridge Nissan. Just like the commericals say We took a drive to Oak Ridge Nissan to purchase our 8th Nissan vehicle! Our sales rep AJ was a pleasure to work with, as he was friendly and honest. He did all he could to make sure we were well taken care of. Mark, one of the sales managers, was also friendly, honest and helpful.As stated, this is not our first Nissan purchase with Oak Ridge Nissan. The service department has always been professional, helpful and do the repairs/service in a timely manner. They also offer plenty of snacks and drinks to help keep you comfortable while you wait.Next time we plan on yet another Nissan purchase, you can count on us taking a drive to Oak Ridge Nissan!
This Nissan Dealership is fantastic....they went way beyond the extra mile..... l was able to buy my life time vehicle that l have been waiting for.... they came with one deal and l didn’t like it l came back with what l was able to afford and they DID IT.....my salesman DOUG PHILPOT .... took the time on every car that l got into and EXPLAIN all what each vehicle did... now in days you are lucky if anyone will do that... l was very impressed with everything.... PLEASE TAKE YOUR TIME AND DRIVE HERE YOU WILL NOT REGRET IT.....
The service department SELLS this dealership. I can trust what they say and trust them to understand what I am trying to explain!
We bought our very first new vehicle from here. From start to finish it was super easy, and everyone made us feel comfortable and relaxed. Jeff Ford was AMAZING from the time of talking over the phone to actually meeting in person, he was able to get us in the payments we needed with the car we wanted. We will never go to any other Nissan dealership. It’s worth driving the hour and 15 minutes!
Great place to buy a car very helpful! Specially Ron Magnin and Scott Graap thank you guys so much! Love my new car!
Doug took amazing care of me today! He got me in the car I wanted for the exact price I was looking for. I had an amazing experience here. Definitely recommend this dealership.
Awesome folks. Connor was knowledgable and friendly. Mark was amazing as well.
Oak Ridge Nissan is the best place to buy your new car. They are all nice and helpful and make you feel at home And Ron Magnin never lets you down when it comes to getting you a deal. I very highly recommend Ron and the people at Oak Ridge Nissan
The sales guy was very nice and helpful. The only issue I had was the false advertising of paying above Kelly blue book value for trade ins. I was offered way less than Kelly blue book value with no wiggle room. Also promised to pay off one of my trade ins then after signing paperwork was told that the difference was added to my new car from what they were offering for the trade in.
Toby is the best. I wasn’t even going to buy a car today but Toby was so nice and accommodating. He made the car buying process so simple and easy.
Had the pleasure of working with Mr. Jonathan Annis. I inquired online and he followed up with me. We stayed in communication over the next few weeks. He is patient, kind and helpful! I would highly recommend having a conversation with Jonathan if you’re looking for a car! Excellent!
Got a great deal on a Nissan Kicks. Big thanks to Doug Philpot for all of his patience and help
Caleb Pitchard was super awesome and very helpful. I would recommend 100/100. Im so excited to be apart of the Nissan family.
Had a great experience with Jeff Ford with a 22 Pathfinder. Will definitely come back again for my next purchase!