Stopped by to see previous owners not knowing that they had sold it... was introduced to Eddie the new owner who was very informative and did a free scan on my Cadillac to give me information that I had already expected. Bad news. It was very nice of him not to charge for the scan where most places would. I also found out that he works on all vehicles including BMWS. He has bought and restored many cars so he can work on anything. I was happy to hear that he charged for labor just the amount allowed in my extended warranty on the BMW... 100 per hour. You cant beat that! And he also recommended me to other services that I needed for detailing. Hes very busy so if hes a little abrupt dont feel offended, he will give you the best option for your vehicle. And he wont B.S. you.
A local business owned by an awesome couple. Billy is always very communicative and does a very professional job. They’ll give you calls giving you updates on the progress or completion of your vehicles needs, highly recommended and I’ve been using their service for years!
Good central Ft. Lauderdale location. Small clean custom shop. Friendly service. Bill the proprietor offers many options and not against alternative ways to save the customer money.Unfortunately company vehicle had a catalytic converter stolen, and thats what required service. Prospect Muffler delivered as promised. Highly recommend if muffler service is needed to Go to Prospect Muffler.
Good honest people here. Brought my truck in because I blew up the engine, they checked it out and gave me options. I did what was best for me and the van and they understood. would defiantly go back for future needs
The worst service possible. Nobody knew what they were doing. Did not do the job correctly and wanted more money to fix it. Very rude and hung up the phone when telling them the job was done incorrectly. DO NOT GO TO THIS SHOP unless you want to get ripped off and the work done incorrectly. The guy that worked there told me they do not know what they are doing and to go somewhere else that’s how bad it is. Advice RUN!!!!!
Bill was amazing. Gave me all of my options and a fair price. Definitely recommend this place any exhaust work.
I would like to thank the staff of Prospect Muffler, Billy the owner, and Cody the technician for the great work they did on my 2016 Lexus IS 200t. Everyone was very pleasant, and it was a great experience overall. Cody is very good at what he does: he deleted the muffler, removedthe resonators, and he built astraight pipe, from the cats to the back, from scratch. Cody is a perfectionist, he took his time, he analyzed every bend on the pipe, the spacing of the cutouts for the tips, the level, and position of the tips, just to mention a few things, with the upmost precision and accuracy. The job was completed and it sounds great, the car also gained more horsepower. If you do not want the job done right, or if you want the job to be done very quickly do not use, Prospect Muffler. If you care about the quality of the work, and if you want the job done correctly then please use, Prospect Muffler, you will not be disappointed. Thank you Prospect Muffler, Dexter H. (the Blue Lexus).
Billy doesnt own this place anymore and Eddie new owner is completely rude and has mayor attitude problem
I had called several muffler shop in my areas to have my exhaust cut outs installed, no one made me feel confident that they could install and wire them up, until a friend told me about Prospect Muffler and repair center. I called over to speak with Billy the owner he said no problem bring the car over the next day, and quoted me over the phone. My first impression of Billy was that he was a great family man with a history of a family owned business that been around a long time, that a true testament of integrity. Billy and his team did an extremely awesome job on my exhaust cut outs, I am extremely happy the way they sound and look and would recommend Prospect Muffler to anyone.Thank you Billy and your Team, every time I open the cutouts I have an ear to ear grin.
I will as referred over here to have them take a look at my passenger side, side-step. It was not secure and was a Potential risk for anyone getting in and out of my vehicle (mostly seniors and friends who I help out with errands).They took a look at my truck and gave me a quote. I left a deposit and returned after the parts came in, Dropped my truck off and had it back within 4 hours.That Side-Step isnt going anywhere!Thank you for your Promptness and Reliability.Also Importantly to note, Is their adherence to Social Distancing and Covid-19 Protocols.Thank You!
Great place, Straight to the point and no hassles. Will come again. Great Service.
Highly recommending if you have any issue with your vehicle . Great professional service.No BS
Prospect Muffler is an excellent place to go if you need your car fixed or for any other reason theyre extremely professional and do a great job every time
Good work fast turn around.
Billy definitely knows what he’s talking about. After dealing with multiple muffler shops and still not having my issue fixed, he fixed everyone else’s screw ups and jerry rigging in less then 8 hours in a very clean and professional manner at a super reasonable price. Highly recommended and he won’t sell you anything you don’t need.
Billy has been doing my trucks for almost 20 years now. Nothing but the best and honesty
Awesome group of people,Very honest and reliable.They have all my future business
Great customer service. Treats your vehicle like they own it
Billy was really helpful with getting my delivery truck back into service. Super fast and honest. I’ll be using them again when needed
I would strongly caution anyone who has to get more than a simple muffler replacement from getting involved with this place. I have honestly never been so disappointed by a garage. I was extremely disappointed in the quality of the work and the fact that the owner Billy repeatedly cursed at me and asked for me to pay him more money because his mechanics could not do a simple long tube header install on a 390 FE motor. The owner made every effort to blame me for his mechanics problems in doing a simple job because I provided him with the headers. These were regular Hedman headers that took them a month to get installed at an additional cost of about $500. I was quoted $700 for the exhaust job. I payed over $1200 and still had to get much of the work re-done. I was told by Billy that the starter needed to be replaced in order to fit the long tube headers. My truck stayed at that garage for three weeks while they ordered starters and could not make them fit. I actually had to buy a starter myself and bring it to them because they kept ordering the wrong part. Billy was angrily telling me that he wanted me to pay for the labor in having his mechanics put on the wrong part. I was told that the mechanics damaged one of the wrong starters that they had bought and Billy cursed at me telling me that I should pay for that starter that they bought incorrectly and damaged and could not return. After I brought them the correct starter, I received a call informing me that it would not fit. I went to the garage and encouraged the mechanic to read the instructions that came with the starter because it did indeed fit as long as he was willing to read the instructions. A couple weeks after this adventure my truck developed a header leak. When I went to see Billy,, I was told that he cannot give a lifetime warranty on header gaskets. He again cursed at me and I had to go to another exhaust shop to fix the header leak which was actually caused by a gasket that he provided. Soon thereafter, my truck started leaking transmission fluid. I brought the car to my regular mechanic and was informed that the exhaust pipe that Prospect installed was actually touching the transmission which was boiling the transmission fluid. I had to have this repaired by another shop as well. Additionally, I was told by Billy that the exhaust tips would be welded on. I assumed that they had and then after a while I noticed a rattle. When I went to inspect the rattle, I found that the exhaust tips had been screwed on. I cant imagine that this guy would have been able to stay in business for so long if he regularly did business this way.
Was able to diagnose an issue which auto dealer could not. This became covered under warranty and saved me $$$.
They just changed their name to Prospect Auto. The service here was the best Ive had at a repair shop. Everyone was so nice and knowledgeable. I felt the prices were very fair. I can recommend this place.
There honest, caring and fast. Billy the owner is dedicated to his business and clients.
There is still a good honest repair shop left. If your look for good work with Professionalism Honesty Friendly environment then this is the place for you.Oh Great price too.. thank you Billy
I was a auto/truck shop owner many years ago before migrating to computer service. I was called in to configure a newly installed network at Prospect Muffler. While in the shop I witnessed a professional, and knowledgeable team of technicians and management. With every job that came in I was more and more impressed with the honesty and professionalism given to every customer. These guys are the best, they use the best parts available and the are not parts installers/changers, they are the real deal technicians not just exhaust technicians! They explain the process and the options if any exists. They have great concern for your safety!Since my experience with Billy and his team I have recommended and brought family and friends to his shop for repairs, everyone of them extremely satisfied.Knowledgeable, Experienced, Honest. Find those three adjectives in the review of another automotive repair shop...ANYWHERE!
Needed a bun installed on my exhaust for an aftermarket o2 gauge. Simple job, other shops acted like they were to busy for my small job, prospect muffler not only took on my job but Bill also guided me on good possible locations for the bun. Highly appreciated the friendly advice and service !!!!
Fast and professional! Called ahead and told what I thought was the problem and they were very knowledgeable about the issue. I told them about a previous job that I had been done on my car from a previous shop but that it wasnt completely done the right way. They check my car and diagnose the problem. Left and came back to my fixed car. Very affordable and reasonable price too! Will definitely come back again!
My family has brought their vehicles here for years, going back to when Bill Cone senior ran the business. Just a few weeks ago my low tire pressure light came on at Commercial and Dixie, so I drove right over to Prospect Muffler and Billy stopped what he was doing and had one of his techs remove large bolt from my tire and plug it . Made my morning a lot less stressful, and made it to work on time. Have always received a fair estimate and great service on the repairs Ive had done there. Great family run business.
The only shop I go to for my automotive issues and projects. Just brought my 2017 Shelby for a custom exhaust and as usual it was show quality work and sound. I had also brought my race cars to Billy for several custom projects. Doing 150 mph on the Daytona banking I wouldnt trust any other shop.They always offer several options to meet your needs and work with you to choose the best. A great shop and s great family man.
These guys are great. They really know their stuff and are fair and honest. After trying too many mechanics, I have found my go to guys. Yea! Its a relief to have a good mechanic I can trust. I highly recommend them!
Very good Service
Best Muffler shop in Oakland Park. Billy is very honest and he truly does an outstanding job. He goes above and beyond to make sure, customer service is number one. I highly recommend them. They also sell Jasper Engines & Transmissions with a 3 year and 100,000 mile warranty.
Fantastic place to get your car worked on. Bill the owner was one of the nicest people Ive met.. a true professional and honest guy...
Billy Cone... is hands down the best in the business. With his BEAUTIFUL wife along at his side running the office the two are the DYNAMIC DUO.Great business, been using them for 20 years and they are so great with their customers its no wonder why I keep coming back.
Top notch work. They did a great job on both cars I have.
Can say at this point still waiting for Work to be done.
Billy and his crew are the best theyre very well priced actually will go above and beyond the actual price and take care of you like your neighbor
I needed a custom exhaust for a insulation blowing machine and they did a great job. Great service and they got my company truck back faster than we anticipated..
I’ve been going here for a long time and the work is always perfect and bill is hands down the most honest guy in the automotive world I’ve met.
Worse place ever to take your car through guy Patrick is a scam artist
Very nice and professional. They treat customers like family. I own a small car lot on Andrews Avenue and take all my cars there when they need muffler jobs. Prices are right, jobs are well done, and the owners and staff are great!!
Prospect Muffler and Auto Repair is my go to car repair shop when i need the job done right the first time...they can be pricey at times but if you do the job right the first time it worth the payment...thanks for reading my review and a thumbs up would help my google rating.
No complaint no comment
Old school service is not dead, prospect muffler did a great job on my AC and the even vacuum out my truck, great job at a great price,,
Totally awesome experience! Had my 2005 F150 King Ranch original cats replaced today....done in under 2 hours and $50 less than quoted! WTF? Pinch me! Thanks brother!
Fast and friendly service. I would definitely recommend them.
Billy and his crew are fantastic..Honest, very knowledgeable and will not do you wrong...Not only do they do exceptional exhaust work they also have a full mechanic shop...They made my truck growl...
Just had a Magnaflow Axle Back installed, It sounds great!The Mechanic that installed it answered any questions I had and he also explained things to me when I did not understand.A+ JobA+ ServiceA+ OverallI most defiantly recommend this place
Very good mufler shop and Rob the owner is awesome I recommend this place.
Fast, great service on my 2018 camaro ss 1le and sounds amazing! I recommend people that want great quality, fast service and reasonable pricing to go here.
Great auto repair shop with honest prices and quick service.
This place and people are the absolute BEST place in Fort Lauderdale, Oakland Park and surrounding areas for repairs and mufflers (they do a lot of custom muffler work and I am told they do a great job but custom mufflers are not for me)! I am sure you have heard people tell you the mechanic they use is honest. Listen to my story and decide if Prospect Muffler is an honest shop.In 2002 I was fairly new to this area and I was looking for a mechanic. My last mechanic was a guy named Ross in Las Vegas where I grew up.Ross took care of my Fathers cars and his fathers cars for years so I was keen on finding another honest mechanic for me and my family. A friend told me to see her father who owned Prospect Auto. When I looked for it I accidentally found Prospect Muffler instead. I had needed a radiator for my Suburban. Bill(the owner) gave me a quote of $450 which was not high or low, about average. He took my car for what was to be a few hours to change the radiator. They had a difficult time finding the radiator and after 6 hours I called and Bill told me they had tried 4 different radiators until the got one that would fit and had to get an upgraded 4 core radiator when I only had a 3 core. Knowing that many mechanics are not honest, I did not really believe they went through 4 radiators to find one that actually fit. Nor did I believe they put in an upgraded one. When I got to the shop to pickup my vehicle I inspected the new radiator and the old one and sure enough, they upgraded me. When I asked Bill how much more it would be for the better radiator he told me nothing, that he quoted $450 and that is all I would be paying. I said wow, this could be good. Did not give it much thought till 6 months later that 4 core radiator they put in started leaking. I headed back to Prospect Muffler just certain I would either have to pay for another radiator or a warranty processing fee or labor or any one of a hundred other ways to get more money from me. NO, I DID NOT PAY ONE MORE CENT! Not a shop fee, no coolant charges, NOTHING! I said to myself, WOW, I think I found my mechanic and became a regular customer and sent all my family and whatever friends would listen to Bill and company at Prospect. About 2 years later while chatting with Bill about his childrens motocross meet he told me the supplier he got that radiator from would not honor a warranty and he had to eat the COMPLETE cost of replacing that radiator. He NEVER came back to me for a cent nor did he ever say a word until that day. I had no idea he had eaten all that cost for 2 years! Needless to say I will NEVER go anywhere else and tell everyone they should use Prospect Muffler, they will not be disappointed. Now I am sharing my story here so more people can have an honest mechanic!
Bill helped me with my exhaust, kinda expensive but what isnt nowa days and he is very precise !
Great price fast service! You all did awesome job on my 2014 jeep grand Cherokee thanks again !!!!
Always a great experience. Have been going there for years for all kinds of repairs on my 2000 Land Rover
I drove by there all the time but I never went over there.
I just have good things to say about this place and its staff, they installed ceramic pipes in my 2012 Camaro SS 45th anniversary, they guide me through the whole selection process and they were all very knowledgeable. They wont charge you an arm and a leg this has been my best experience with a mechanic/muffler place.
I had an Interstate battery fail and the mechanic who had originally installed it no longer handled batteries. So I called Interstate to find a local dealer who could exchange it, because it was less than a year old and under warranty. Interstate gave me Prospect Mufflers, which was right around the corner. So I begged a neighbor to give me a jump start and I drove over there. The owner, Billy, was extremely impatient and made it clear he had no interest in handling a warranty issue. Just discussing it was keeping him from his real work, and he complained he would have to pay for the battery out of his stock and wait to be reimbursed by Interstate. He did offer to jumpstart my battery so I could go elsewhere, but again got very impatient when it didnt start up immediately. He criticized me for not maintaining my car very well. Yes, I do have some issues I need to have fixed, but it wont be at Prospect Muffler!
This place is fantastic they get you right in and right out and the prices are great and they do the job right the first time
Great service and amazing people!
Great prices and they really care about their quality of work.
Custom exhaust can make anything happen
I GOT LOSS ONE DAY WENT TO THE WRONG PLACE AND THE GUY WAS VERY NICE AND TOLD ME HOW TO GET TO MY DESTINATION THANK YOU
Love this place great service
Overestimated charge and not in and out type of business
Excellent Service
Misdiagnosed my car
Rip off prices
Billy Cone is the man!
Terrible service lazy by people