I had to get some siding and some pressure treated lumber so I went to the nearest place that would have that for me. There was a small wait and you have to grab a number. I was helped by a very professional and friendly lady with my siding issue. My house was built in 1925 and the last time I went searching for my siding a long time ago at another place the guy their told me they dont make that and I ended up buying pine boards? And those were a bit different? But this lady at Economy Lumber told me that they have cedar whichis better than pine, also she knew the size and the type of siding. And she was on point! I was happy. So, at this place they have loaders that load your lumber and they direct you to the right spot of the lot, which I thought was cool because that beats all the walking around you do at those big box shops. The loader was also very professional and friendly. I was greatful for the help and ease of the total experience. And will recommend Economy Lumber for lumber needs. Thanks for assisting an old man in a very polite and professional manner. Thanks!!
Very convenient and very close to me. The staff were very helpful and friendly. I bought some clay pots and the customer service was outstanding. Helped me put them in my car.
Great products, order if they dont stock a item, get in a day, good peps work there . And a few peps will go out of there way to make you happy.. thats hard to find... Love Oakland yard .. high st and freeway bam bam...
It was a good time to visit Econ Lumber. Very few patrons. I was looking for tongue and groove redwood planks. Lumber supplies in the U.S. are facing a shortage as a result of the pandemic. I had to go with pine wood for my project. Although there was only 3 customers in the store, it took nearly 45 min to get a small amount of materials.
This is a great huge lumber yard complete with all your hardware needs. The staff is friendly and they will help you find what youre looking for. They may be busy but they will make time for you.
Really good service they have a lots of material
I had being buying construction materials at Economy Lumber for years at the two Oakland locations, they have a a big selection of construction materials, the stuff offers good customer service. I definitely recommend Economy Lumber.
The r the best when u come ask for Michael R Fuller he is helpful.. knowledgeable... Attentive and all of his co-workers love him.... He is the man!!!!
Today my experience with Brenda was so very helpful during the process of finding just the right selection. Everything was in stock.
I cant believe it you guys dont have a even portable toilets for the customer you open your business doors please you have a portable bathroom for customers other than that the service is great call employers there are efficient but with this big ting I disagree with you guys
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I put in two email inquiries for a quote for a pallet of insulation, never got a reply. Went in person, and they were pretty unfriendly. I really dont want to use home depot, and you really cant do worse than home depot when it comes to customer service, but economy lumber seemed to push this low standard; they seemed to not even care. Weve gotten pretty good quality lumber from them in the past, way better quality than the chain stores. Maybe Ill try them again in a year or so.
Horrible service, they actually show you that they dont want your business, no help, and they all goor around here and barely work. DO YOUR SELF A FAVOR GO TO A DIFFERENT PLACE
Awesome lumber yard that carries a lot of great tools like Senco, Paslode, and Max. Great selection of nails and staples as well.
Very efficient I got treated VIP
Good prices, no-nonsense staff, helpful. Busy place whenever I go.
We paid for a clean heart redwood and we got a terrible product. If youre looking for clean products thats not the best place.
Right next to home depot but wayyy better than home depot
High St EL is great.....its Da Peoples There!!!
This company should be ashamed,O the drivers almost hit me and my child. I will never recommend your company to anyone. I work construction and I will make sure that none of my clients ever use your lumber service. There is no couth with this company nor professionalism nor customer service. Reporting to the better business bureau as well as any construction workers businesses or clientele. Do not support this type of class less business! Called Brian the Manager, he cant make the time.
Way better than home depot.
Love love LOVE this place for lumber. Partly because the counter service and yard make me nostalgic for how my father and grandpa (yep, carpenter) bought their lumber but mainly because their stock is great quality and they have a lot of it. Its maybe a bit more but Id gladly pay it than have to go to the home cheapo
Its a good thing everybody LOVES this place. I called about buying a sheet of 3/4 inch plywood off of which I needed to cut 4-6 strips leaving me a 4 by 6 foot piece (building a crate for table marble). The salesman told be I would have to pay $20 for the four 4-foot long rips PLUS the cost of the sheet of plywood. Home Depot charges nothing for the first two rips and $.50 apiece after that. You do the math...
They usually just leave people on hold indefinitely if you call. Counter staff is humorless and unsmiling for the most part, During the pandemic quite a few of the counter staff didnt bother with masks which is pretty strange and disturbing. Eventually they got this sorted out but it went on for quite a long time. Did they not understand that the virus was killing people??
This is absolutely the worst shopping experience Ive ever had! I ordered a skylight to be 51 and 1/8 inch by 51 and 1/8 inch and I received a skylight that was 52 and 3/8 inches by 52 and 3/8 inches. When trying to return it I was informed that everything comes 1 and 3/4 inches bigger than you order it. It might have been nice for someone to tell me that before the order was placed. I am now stuck with a $600 Skylight that Economy Lumber refuses to refund me. Brenda Lopez, the person who supposedly helped me there, should lose her job!
Great, I love all the economy lumber yards. They give you that good old fashion feel, the way it used to be. Great service and everything you need to build wherever your project is.
Unreliable service. Called this company twice for window parts. They said to send an email requesting the parts. They do not respond to the email. Then you call them back five days later, and they say they had not read the email and do not know how long it would take to acquire the parts. No wonder why chains will swallow up independent suppliers.
Very good service during the covid-19
Mike is the man -i like get all my material on time ...
Bought a sheet of plywood and 4-6 strips, and a cute lumber salesman loaded it all in my truck for me! Thanks Jesse!
Much better wood than Home Depot and they load it. Very nice people.
Very well run, staff is friendly
Waited over 20 minutes with 4 other people because they only had one guy working to get orders filled. Saw two other workers simply ignore all of us waiting. The whole point of shopping here is they load the lumber for you. 20 minutes is a long time, all four of us kept ringing the bell for service, the other people waited longer than me. 3 stars cuz the guy cut the plywood.
I have been here twice now. The boards are straight, no splits or knots. You will pay a few cents less at Home Depot but you will also get much worse quality wood.Lots of people at front to help you, friendly & to the point. Come prepared with a list of what you want. I imagine most people shopping here cut their own wood, so if you want someone to cut it for you cheap/free, look elsewhere. After ordering in front, you drive out back and they load the wood for you. Now that’s service!Good selection of Simpson connectors, tools, and various pre-made wood products. You can also get products here you won’t find at HD like PSL lumber, strongwalls, etc, real stuff.
In 2014 I built a large shed and nearly everything, from the footings to the ridge beam came from Economy Lumber. This is a place where youd be smart to plan out your list and just hand it to the counter person. Tons of contractors come in here so they are mostly used to dealing with people who already know what they want... so if you know that you need help making a decision, your best bet is to come by later in the afternoon when the office is slower. I like that you drive into the yard, pull up to a stack and load directly into your vehicle. Its the next best thing to just getting supplies delivered. Overall I was happy with nearly everything I purchased from them and the guys in the yard were easy to deal with. I tried to tip a yard guy once after helping me with a large load and he said, thats OK, I get paid enough anyway. Pricing is always competitive (generally lower) than HD or Lowes but the lumber quality is also higher as is the number of options. Id head right back for my next big project.
Poor customer service the pitsI called from south bay the gentlemen who answer exceptional courteous ! How everThe woman who helped me didnt help and had a bat attitude.
Top shelf supplier of quality Building Materials in the San Francisco Bay Area.
Great place to shop as their staff is very, very knowledgeable and friendly.they have most every thing you need and as a contractor I think is the best place to shop
Tim Frazer from the window department is always helpful and pleasant to talk to.
Fast and good costumer service. Only downside is they dont do phone sales.
Great prices and solid selection. Good staff.
Great place for lumber and tools! Plenty of parking, great selection, and nice staff.
Amazing and Big one, Can you found all you need about Lumber, Construction Materials, and more.
This is a great place to get your construction supplies.
Goid prices, helpful service.
Good place for the professional. Very popular so expect long lines.
Good place to buy materials.
Outstanding service. VERY busy environment and it all flows like water.
This place has what youd expect from a lumber yard. The access is not great because it is on High St near the 880 so your best bet is either mid day on a weekday or early on the weekends.
It was good
Service really depends on who helps you. Some are great, some really arent.
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Good lumber and a knowledgeable and helpful staff
T(°_°t) thats how im feeling about economy lumbar
Not a very friendly counter people thats all am going to said
Good customer service.
Always good service
This place treat people the wrong way they treated me liked I needed to go home depot
Great and quick service
Very good service
You call on the phone. You ask for lumber. They never pick up. I have tried and tried, believe me.
Good people
Great place
Rude, inefficient, and overpriced
Good place to buy wood and at a very good price
Ideal place to acquire wood at reasonable prices, they have a great variety of wood and complete products to carry out your carpentry projects. The staff is attentive and helpful, however, they require more training to provide a more efficient service.
Very good customer service and
Kindness rapidity in attention and find what is occupied in tools and material
Fits well
Good service, staff is courteous
There is everything for construction