This lucky is the closest one to where I live, its convenient for me. And it looks much better after they somewhat remodeled it, and moved things around the displays are nicer. But The staffs, some are friendly some are rude and not helpful.
I would have given Lucky the highest rating, but buying produce when the store initially opens, doesnt give the staff any time to put out fresh greens. Otherwise the store is great. I just need to shop later.
This grocery store was recently remodeled and it looks great. They also added two more fast lanes so checkout is quick.
My car was hit by another Lucky custom and left. I was close to the store entrance, wow may have shop at different market. Cant find what I need at times any way.
Have some great deals on food. The deli meat is hella fresh.
A busy shopping experience for sure but understandably because of supply and demand. I will continue to be a faithful shopper because a smiling face from any of the employees will always confirm the fact that the staff are happy with their employer and to me that Ives me peace of mind.
It had everything I was looking for and a couple of the items were on sale but not much was taken off. I did self check out because there were only two cashiers open and they were slow and I had to get to work.
Im from Southern California Lucky a store we frequented when I was a child is closed i thought everywhere. So for me it was a nostalgic that brought about pleasant memories and the pineapple was great.Not my local store but Good to see ya Lucky.
Meat Quality has improved the remodel looks great and the staff is pleasant as always.And they deal with alot being surrounded by homeless encampments and no support from the city administration..Compassion is for those who seel help...none for those who want to take take take pollute and trash a community
This place has been revamped with new floor and machines. Has fresh fruits all the other things you needed day to day and pharmacy inside.
Useless checkout system will leave you stranded in line for 30min. Expect to wait for checkout.
Lucky Store very convenient for me + its walking distance from home.
I stay across the street, but I drive to Safeway on grand instead. With this Luckys store, its kinda like going to Walmart...You never know whats about to happen.
Store looks like it hasnt been updated in 30 years. And it shows inside. Probably the last store I would try and shop in. Workers are not the problem. Poor lighting and very low standards of lucky. Shame on them!!!
The manager of the store does not wear a mask and leans waaay into your face when talking to you. Air inside feels stiff and poorly ventilated. Too many people. I will not step inside this store ever again.
Nice clean store.. Nice and helpful employees. This was my first time shopping at Lucky in over 25 years. Good first impression. Ill be back to shop here again.
Good people, good products at a good price!
I never get disappointed with shopping at Luckys they always have whatever Im looking for. Its pretty rare when I cant find something and even so its not a big deal because usually it maybe something out of the ordinary. But other than that Im greatly satisfied shopping there.
I love this Luckys I love the employees store is always clean and they always have everything my kind of place give them love people
Its a Luckys. They do have a gluten free selection. Minimal personal care etc. (But theres a Walgreens right next door, and a Dollar Store across the street from Walgreens). Shelves are fully stocked. Cant say the same for the Luckys in El Cerrito Plaza.
I was setup in the bathroom... Someone new I was going to theft BORROW BECAUSE I ALWAYS PAY BACK IN DOUBLE!!!!!! But someone put plastic shot glasses on the bathroom sink, JUST RIGHT BEFORE I WALKED OUT WITH A GALLON WINE BOTTLE IN A GRAY AND ORANGE CAMOUFLAGE BACKPACK....Im thee real ANTHONY, ANDREW, DE LOZADA💯
Super friendly employees, always great service. But the parking lot is the wild west, ALWAYS multiple panhandlers, no one parks properly, etc. The store is antiquated and needs updating, produce is so so, but the employees balance it out.
Under renovation inside a bit messy but wide variety of all your needs along with some great vegan options. But very very TERRIBLE customer service.
Slow deli counter service friendly cashier if you have a backpack on they will follow you around the store no matter how you are dressed
Wish they would carry John Millers Beef Links either Hot or Regular ☺️
Hit n miss neighborhood luckys wish they extended hrs of operation
This store is always congested with too many people and maybe Im not used to being in large crowds LOL I dont know its ridiculous sometimes and think since everythings up in and up everything but hes just pouring in at one time to go shopping but Im not too happy with the prices of food going up so make sure you got it back to $200 just to go shopping but if you got a good paying job and you got the money to grocery shop go grocery shop at Luckys you enjoy it they have a nice deli floral shop they have a fresh butcher shop as well I have an occasion but steaks from the picture please nail fresh seafood they have package seafood packaged meats then the other side they have one aisle just of cheeses and cold cuts oh and they have an excellent like I said excellent deli deli department they have fresh fried Chicken fresh with tissue chicken oh and you must try one of the fresh sub sandwiches me to liking all the list is in this and they got to Starbucks in there too its pretty nice I mean you get picked up something for like if you and youre not too far from the lake so if you you know go pick up cup of hoagies it just challenges and I want a little salad and maybe some fresh juice drinks or whatever is to your liking and going down and walk to the lake everythings walking distance if youre like new in town and the only thing I can suggest and if you want to just you know hang out you know for outside or something you can either get a 14th or 29 bus catch it downtown come on over to get dropped off by the I want to say by the tennis court and this time I get dressed up by the tennis court closest to Luckys and but please excuse the whole Misty took over the tennis courts but youll have a nice view of the lake its gorgeous if youre in town go to Luckys pick up some hoagies you got a bank you got the bank you got Subway you got a lot of eateries on within that area and yeah so enjoy your Saturday or enjoy your time in town and you know or walk the lake the way the lake is about 4 MI around we got a nice main library on 14th Street theres also kitchen Panda and 14th is little hole in wall youll be like shocked but dont be its great eats so yeah everythings walking distance you got Chinatown yeah one thing about Oakland downtown well dont be too shocked when you seems Broadway downtown its a little boarded up but they have beautiful artwork they have a in the middle of town they got a little seating area I mean its starting to pick up again that they built new eateries its kind of like a I want to say Broadway is now kind of feeling like a 1970s hippie feel Bohemian but its okay but yeah youre new in town just oh please be careful with your your phones and such dont wear jewelry dont the donts dont look like youre youre made of money bags or something cuz you will get robbed sorry to say I was robbed twice and Ive been a resident of Oakland for 20 years just look calm and collective down to earth like you you know like youre Oakland or just really you know down to earth dressing you know but if you do want to get dressed up and dolled up make sure you get a car and you know like if you want to go to dinner I dont know what your forte is but thats in question mark I dont know any dinner spot well and see but anyways just dress like youre not just dress casual just dont look like youre going to go see the Queen of England and you know be careful with the tablets the cameras that this to that okay make sure youre in walking in twos or threes or in the group okay so watch each others backs dont wear necklaces Dont let go necklaces theyll come and grab it off your neck all right enemies I dont want to be a buzz kill lol okay ✌️ peace oh and go check out the cathedral its so awesome on the weekdays theyll be a dosen and that can give you a tour its at 2121 Harrison its right by the lake okay signing off 😁💗🙏
Rarely enough cashiers open so very long lines down the aisles - which is difficult for seniors and/or disabled.....Usually very well stocked. Staff are quite courteous, helpful and friendly.
This store has everything one needs except for enough cashiers to check everyone out in a timely manner.
Large clean store with convenient parking. Wide aisles a plus. Good selection. Dr Pepper in 16 oz and 12 oz bottles and 12 oz cans. Great wine selection. Easy to locate items in the store. But very disappointed to find bathrooms out of order.
Bought fruit already I the container and both time they were sour. Not a good thing.
Their food expensive but its clean nice
They had groceries. So that was nice.
Very nice environment. Nice peoples cashiers n food everywhere. 🥓 🍖 Milk, creamer, chip, soda 🧃 veggies, soup, bread, 🧀,🍕,ice 🍦🍨, diapers, wipes, baby bottle 🍼, formula
Decent store. Very respectful staff. Organized store with great manager and employees. I would come back if I lived in Oakland but I live in Los Angeles. Thanks for having me and having the roses for me to buy.
Always allowing dogs in a food environment is not OK nor Sanitary.
Quick self check out. Items easy to find for a quick trip
It was good at lucky the worker who made my sandwich was respectful and nice and very Polite It was a good experience I go back to blackies again I given 5 stars
Great prices and wide selection of everything customer service is great too! Clean store and more than 2 checkers as well.
Just that, Lucky to find this place when i needed it.
Good-sized parking lot for customers, and a nice, clean interior inside the store. We had plenty of cashiers working around 3pm Sunday and didnt have a wait in line at all. Found everything we needed without a hitch; no complaints!
This location of a major grocery store chain may well be the best of its kind in Oakland, if not the entire East Bay. It has a good selection of organic food, both fresh and packaged, and an excellent selection of a variety of several ethnic foods (Latinx, Chinese, Vietnamese, American, etc). The latter may be because this store is located in such an ethnically diverse neighborhood. Kudos to the store manager and staff (also diverse) for this service to the community! Sometimes the checkout lines are long (even self-service), but they move relatively quickly and the store is spacious enough to be able to maintain appropriate social distancing most of the time. ¡Me gusta mucho este supermercado!
Love this neighborhood Luckys. Its easy, pleasant shopping. Always well stocked and staff are friendly and helpful. Ive shopped on weekends different times of the day and lines are always short.
Luckys employees are very nice but lucky is a straight ripoff even Safeway is cheaper.Since they are the only major grocery store in the area they charge stupid high prices and take advantage of those who live in the area.Walmart is better.
One of the best luckies in the Bay area they have a great ethnic aisle which you can find all kind of spices and various international items staff is very friendly and I love the location around the lake!
Went to use the restroom. In that respect Luckys was great. Friendly and passing through aisle I notice prices were reasonable and store well stocked.
One of my favorite grocery stores in Oakland. Really good butcher department
Fresh produce and redesigned store.
Very lovely place to shop Luckys have everything there that is fresh they have all of the products that you might need like if you were from another country and you needed to find it you can find it there for a very or vary, dating
I go here because it is close to my house. There are always long lines because there are not enough cashiers. This was true before COVID. There are many other issues with this store and I have a much better Lucky experience if I take the time to drive to the one in Alameda.
Perfect customer service
Ive been shopping at Luckys for years and Ive rarely been disappointed. Today I came in (after months of missing Luckys because I moved...i used to live a block away) because I was craving a particular cheese(Cabot) instead of Tillamook although I love both and I found it. Yay! Luckys is the only closest store that sells it and I was so happy! All because I wanted to make a grilled cheese sandwich in the pan...the best way to have a grilled cheese sandwich! Extra sharp white cheddar from Vermont is the best and already sliced is so sweet! This cheese is also perfect with crackers. Thank you Luckys💓
Workers always so helpful and good is great🥰🥰
They had everything I needed but one thing my jeni o breakfast turkey sausages I drove all the way from west Oakland can you just please get it back or let me know where to find them right now
Very good customer service the meat Department employee named Tran was very helpful
Im there 1x or 2x a week and the prices are decent with the sales. I prefer the less crowded environment so going late works best. Issues I have? More times than not certain things are out of stock with the try back in a few days excuse. Seems to me if you dont make the effort to tell someone to restock a slower moving product, the location for it just sits empty (in particular the Gonesh incense - see photo). They need to have antibacterial wipes near the raw meat section and THEY DONT HAVE WIFI IN THE STORE (big negative for me)!!
Dont Feel safe was glad it was over went back very nice big steak are very nice
They have a good selection of grocery items.
I was lucky to get a vaccine jab here.
Luckys used to be one of the top rated grocery stores to shop it used to be one of my favorites. I have never purchased any of their cakes at the bakery. The deli department I strongly advise to purchase at your own risk! The chicken is over salty and fried too long, your side dishes are supposed to be fresh supposed to be fresh? The fresh meat department bypass that section completely! The only positive at Luckys are the checkers the majority are still friendly and courteous.
But they are becoming soooooo expensive alot of people are not going to be able to shop there
Honestly, its one of those grocery stores I want to get in and out as quickly as possible. Except, it never happens! We probably spend on average $800 - $1000 a month here, yet, everytime myself or my husband is at the checkout line, theres that 1 person in front of us, who either uses a check and writes really slow, or pays all with loose change, or has a price adjustment issue and needs a manager, or cant speak English and needs a manager or .... something! And it holds up the entire line. *eye roll*. But I know where most of the items are and I can shop quickly. Its just the waiting in line part that is the main issue. Please have more checkers when you see more than 3 people in line. Thank you and that is all.
The rows are spacious, a very clean, and well organized merchandise. The checkout lines move smoothly and prompt.
It was Ok. A little bit too crowdedfor me. But tgeir bread was really good and the dragon fruits very tasty. Staff help to make your experience st this store nicer.
Its a grocery store- prices are higher than food maxx but they have deals if you shop their sales.
Very Clean Store & Helpful Staff Members..
Staff has been nice for the most part; once my partner was told they couldnt use the bathroom here, then a manager came out and intervened to let a. Them (my partner) go to the bathroom, and b. Inform the grocery staff member in question they are not to discriminate against shoppers (my partner bought food before asking fyi)
Because of covid we are going to close an exit and have you squeeze past each other going in and out the same door.
Workers very helpful!
Its Luckys. 😄 The place is clean and the people working here are respectful and professional. I grew up in the area and in a lot of ways things have gotten bad. There is garbage all over the streets and a large homeless encampment near by and people out front asking for money. But thats life right now. But I digress...the Luckys here is good and youll find what you want.
Its 2020 Corona pandemic times, and this grocery store had been open throughout. Ive enjoyed discounts on fresh produce, ice cream, and chicken breasts. And, they even had rubbing alcohol in stock, which is practically impossible--even the pharmacies are always sold out. The staff have been safe, but helpful and as friendly as can be expected during these anti-social times.
This place is very over priced and the staff (especially cashiers) tend to be rude. The food selection is OK but runs low in the produce section pretty regularly. If you come here in the afternoon you probably wont be able to find what you are looking for.
I found what I needed, good customer service:-)
Fresh squeezed orange juice is my NEW FAVORITE THING!!! And you can make it yourself at Luckys. . What a wonderful thing! I love love love the fresh squeezed orange juice machine at Luckys. Its so simple you simply press a button. And the oranges drop down from the basket above are sliced and are pressed right before your very eyes and outcomes the most delicious. No, sugar added no extra preservative orange juice. I will be going back just to buy the orange juice.
WAS VERY GOOD 😷TOOK A TRIP TO PHARMACY, THE PHARMACIST, ARE VERY POLITE, EVERY TIME, THANKS GUYS.
I forgot to take my 2nd bag of groceries with me as I left the store. I went back and was able to retrieve the forgotten items with no problems. The manager on duty was most accommodating and helpful. Apparently, the checker on lane 7, tried to let me know before I drove away. All is well that ends well.
Its.... Fine. Not exceptionally nice, but also definitely not horribly sketchy. Would give it 3 stars, but Im giving it 4 because cashiers Ive interacted with are pretty friendly.
Workers are great and hard working people and most are very friendly.
I went to the pharmacy to buy one touch test strips and I forgot some information and it was 11/24/20 @6;49pm knowing the pharmacy closes at 7pm I ran to my place which is across the street and back @6;55 and I was told it was closed.I am sure they probably have a long day to go that extra mile but it would have been nice if the soorry part was in a proffessional manner. This clans(the two phamacy technicians )dont even acknowledge my presence. Please give them retraining so you dont loose customers.
Great place to shop has everything you need including socks, pharmacy, bakery deli rotisserie
Fresh vegetables, meat, lobster. Thumbs-up.
The cart locks up before you can get it to your car. Then you need to leave it in the middle of the road while you transfer groceries to your car. What they need to do is put some signs up along the perimeter to indicate that it will lock up OR paint a perimeter line and put a sticker on the cart to let the customer know. They way it is now, with no warning is terrible. They should let the customer know this will happen rather than just let them find out the hard way.
I shop there on a regular
I mean its Lucky... cant expect too much but the store is well stocked so 4 starts for a Lucky
Always have what I need!
My place to buy food and things for the house.
I WENT TO THIS GROCERY STORE AND BOUGHT SOME FOOD & DRINKS 8/19/20. THE CASHIER WAS NICE TO ME .
Well stocked, friendly and very helpful staff.
Stopped here knowing Lucky has pure water fill stations... No kiosk outside, weird? Maybe inside. On my way inside I get loudly panhandled ANY SPARE CHANGE??... Inside, I check along the walls, look down every aisle... No water fill kiosk. Head back out... Same person, ANY SPARE CHANGE??. East bay for ya.
EXCELLENT customer service
Very poor management many people stay on line only one cashier working.
You can never beat Luckys prices for quality goods. The sanatized carts should be identified easier. Took me a little second to locate them.
This is my neighborhood grocery store, I have been coming to this location since I was a child with my mom, I honestly have no complaints. Admittedly, there are a few panhandlers that frequent the area right in front but, I dont know a grocery store in Oakland that doesnt have that issue, plus they havent ever given me any problems. The store is always clean, I have found the employees to be helpful and friendly, plus I feel its a major bonus that customers have access to the restrooms.
Good selection of produce and other items with some selection of vegan products. Convenient hours as well
Great service at the DeLi department. The gentleman took his sweet time making two of my sandwichs thank you!
I can never find what I am looking for in this store. The staff is very pleasant though.
Idk what i bought from here but im a happy guy so its getting 5 stars today YAAAAS!!!!!!
Im afraid to say the conveyors or rotating tables at the checkouts are dirty and stink. My groceries came home smelling of it. I couldnt unpack them and had to leave them in bags on the floor. Wont be shopping here again.