Down to business .will have a coupon if you ask. a bunch of nice guys . Will. ReturnThanks

Came here for a simple tire change had an appointment at 3:00 it is now 5:30 still here with three tires off of the vehicle. Not entirely sure who our mechanic is but its absolutely as slow as could be.. I know mechanic work takes time but theres no reason it should take 2 hours and change for a simple tire swap will not be coming here again will definitely go to tire Kingdom next door from now on....took a shot...and it was a miss. If you are in any kind of Time Rush I do not recommend this place.

Both managers very helpful and gave me cost of repair needed to correct an oil leak in my engine when getting an oil change..Other stores have wanted to charge a large amount just to determine the problem. I am on a fixed income so the tech was able to explain and was honest!! Thank you, you guys are great even when super busy!!

Sam White and the team at Firestone have done a fabulous job with my tires for almost 10 years. In that entire time I have only had to replace them twice and they have been aligned, rotated and air checked by Firestone regularly all at no cost and all with pleasant service. I recommend them to anyone!

Made an appointment on the SW College Rd Ocala Firestone stores website for 6/7/21 at 1:00 for 4 tires and an alignment. The website indicated that the tire I was looking for was normally available the same day and I received confirmation of my reservation sent to my email (RESERVATION #: 126717479).When I showed up at the store, I was told that there was no appointment made in my name and that the tires I wanted had to be ordered. Im not sure what failed here, but this certainly proved to be inconvenient for me, with no apology offered by the Firestone representative.If this shop is going to offer the option of making online appointments, I think they have a little work to do to make sure the system works.I picked the store based on the good reviews provided, but dont plan on returning because of what I experienced.As I was completing this review, I received an email from Firestone advising me that my appointment had to be rescheduled. Looks like somebody dropped the ball.

Integrity. I have been coming to this location for over a decade with three different vehicles. I am not an expert with vehicles but I recognize people of character and integrity. Sam has advised me over 10 years. My recent visit, James went above and beyond in customer service. These men have integrity and will provide 5-star customer support.

This location on 200 is super slow! There wasnt anyone there, no cars and they wanted me to wait an hour? Then I make an appointment, they take me 30 minutes late, and REALLY take their time. All for a simple alignment.

Very good service and a friendly atmosphere. I am very pleased with how they took care of my automotive needs and will be returning. Great job Firestone!

I needed to have an oil change done, and was able to get an appointment immediately. They have very reasonable prices. They told me I had a build up of battery acid and offered to clean it for a reasonable cost, and I got this done.Initially I was 15 minutes late for my appointment because I went to the wrong Firestone. They still took my car in though I was late and spent a good amount of time with cleaning up the battery acid which had quite a build up.I definitely recommend this place for prompt customer care.

Took care of my car really nice!!

Good people found my problems went over them with me and made it clear what needed to be done. Trucks running great.

I was shocked by why I witnessed!I took my vehicle in for maintenance and was waiting with an elderly woman that was there to get new tires.Sam the manager came out front and told the woman that her current tires were still in great shape! He told her that he did NOT want to take her money and that he would check and rotate them for free! The woman looked like she was about cry because she was overcome by Sams honesty.His honesty made me a loyal customer for life and I highly recommend them for any vehicle needs!

Scheduled an appointment to have a brake inspection at 5pm and showed up only to find out they had closed shop up an hour early. Its not like I didnt drive from Belleview to SR200 or anything 🤦🏼‍♀️

Sam as well as everyone I have encountered at this Firestone have been amazing and so helpful! The service is always fast and they are great at keeping you updated on the status of your vehicle. One time I was even stranded down the street with a dead car and Sam came and helped me push it to Firestone! Above and beyond!

Sam, the store manager was awesome! He was honest and efficient. I would definitely recommend them. They took pride in their work and their customer service was excellent!

Very curious and fast service

Fantastic service provided by the store manager Sam. I got new tires at Firestone in Colorado. When they were installing them, they broke off 3 of my tire pressure sensors. They changed them out but the warning light came on 20 minutes down the road. When I got home to Ocala I needed an oil change and went to this store. I spoke with Sam and he said they would change out all 4 sensors to make things work right. He did this at no charge and all is now good. Thanks!

Got to late to fix my car so I dont know how the service is brought my car at 9 in the morning they called me at 3 to let me know that they got the wrong parts and they close at 4 so no brake job

Got the wheels balanced and came out super smooth

Staff very helpful and if your a veteran they off a 10% discount.

They guys over at Firestone do a great job; my recent alignment was done well and I’m driving smoother than ever now!

Theyre professionals, they are hardworking and they actually care about speed. Ill definitely come back

The service rendered was more thorough than I expected.

Had a great experience. Both managers Matt and Sam were very knowledgeable and helpful. If you need tires or your car worked on, this place can help you. Will definitely come back.

Sam is really great to deal with!

They got us in and out quickly and did a great job!

There great I have been using them for over 20 years.

Very nice ppl, my Fiance goes there all the time.

Great service. Good prices.

Love this place. They do the job well and service is great.

Very slow for an oil change. I was the only one there and still waited an hour 1/2.. Ive taken my car to a firestone for 5 years now and never had to wait this long for an oil change..

Management is great and Joseph the mechanic is the best! I wouldnt take my car anywhere else

Great place,showed me what was wrong,also a great price,which they worked with me on!

Excellent service✨🌟✨🌟✨Thanks a lot 👍👍

Took a little long but the staff was very helpful

Great place fast service wonderful prices

They were very nice, and helpful. Will go back in the future :-)

Great service and quick too!

Great service, great attitude, brought car for a tire warranty check up.

Awesome service, and Sam the manager was completely honest with me. Will go there every time for all of our Automotive needs.

They are rude & nasty I bought 4 tires from them in Feb of this yr with a 1 yr alignment package Ive gone back once every 6,000 miles 4 a tire rotation & recheck on the alignment the last time there they told me the exatrent bolt in my right rear tire was seized i went 2 the 1 on hwy 466 in oxford Robert got the bolt loose & adjust it i went back 2 this store the store mngr gave me a whatever attitude & i dont care response so Im now calling corporate & filing & official complaint

Best place in town

Great deal on oil change with coupon

Great service, workers are friendly and reliable

Stop for windshield wipers, good friendly workers they were cheaper than walmart they put them on for free

Very good customer service

Matt and Sam are Amazing!

Absolutely wonderful

Great product!

Awesome service

Friendly

Excellent Service!!!!!