I was inspired by Shawn to install my own floating plank floor. After a little research I purchased all of my vinyl planks and vapor barrier for the job. The people were very friendly and helpful with the process. My completed floor looks fantastic! I will be back to tackle my other bedrooms!
Shopping for quality Made in USA LVP. There were two closeouts to choose from. Neither color interested me. Otherwise, everything else is of Chinese or Vietnamese manufacture.
Lisa was incredibly helpful, knowledgeable, and professional. She made our experience (with kids) wonderful! The quality of the product is excellent as well. We went with luxury vinyl plank and we are loving our new floors! The prices were great too!
Was very nice working with the employees and the installers. Thank u
Wonderful service & very helpful. They have ALOT to choose from so it was great to have help from Ken and his insight on what I needed, didn’t need. Thank you Ken for everything!
We love our flooring and tile from The Floor Trader in Ocean Springs! Sarah was very knowledgeable and communicated with us on all the details. We highly recommend!
Shawn at Floor Trader was great. He took the extra effort of showing me some flooring options over FaceTime which made for a quicker and more informed decision once I got to the store. I got a great deal on some amazing LVP. He then connected me to an installer, who was equally amazing to work with and did a fantastic job on the install. Highly recommend Floor Trader and Shawn Pitalo! -Wes
Had a great experience with Ken! He answered my questions, understood my budget and wants, gave me plenty of options, and at the end we have new carpet on the way. I would definitely recommend them for your flooring needs; they have great prices on carpet and tile, and the staff are wonderful.
Flooring was attractive, well priced, and easy to install. Our salesperson was knowledge and helpful.We will definitely use them again for our next flooring project.
Shawn and the rest of team were very helpful and patient with us as we picked out the right flooring for us.
Excellent service! Great prices for quality flooring.
Lisa was great! Highly recommend The Floor Trader. Their prices were unbeatable and the service was outstanding.
It was a pleasure working with Lisa Bobinger. She asked all the right questions and helped us every step of the way!! I really appreciated her expertise and professionalism. Thanks Lisa for making the process painless!!Floor Trader will be first on our list for future flooring.Mack and Mitzi
Very good service, very knowledgeable. I liked it.
This is one great place for your flooring needs -- wide variety of flooring at a reasonable price and knowledgeable, professional staff to assist with your purchase! Our salesperson, Sarah P., did an awesome job helping us with our selection--we will certainly visit the store and work with her again when we re-do the two other rooms in our house.
Shawn is very helpful and recognized is from our earlier visit - we will be back here in the future to give yall more business✅✅
Great experience and prices. Shawn made it easy to find the perfect carpet for our house. Highly recommend!!
I am very pleased in the customer service while choosing my new flooring at the Floor Trader Outlet in Ocean Springs, MS. The salesman was extremely knowledgeable of the different types of flooring as well as sales in what I was seeking. This was a very positive experience and at the same time there were good prices and sales. The installers of the flooring were independent contractors. They did an excellent job and remained professional the whole time. Overall, I could not be more pleased with the entire project. I recommend the FLOOR TRADER OUTLET.
I called Floor Trader to inquire about an item. Shawn told me to come on in so that he could show me a few options. He made it easy and painless. I purchased the product the same day and he called me a few days later to tell me it was in and that they would happily load it in my car for me. The customer service, communication, and hospitality was top notch. I wouldn’t go anywhere else and I would recommend Floor Trader for everyone’s go to place.
Shawn, I would like to thank you and The Floor Trader Outlet for such excellent service. My flooring is absolutely gorgeous. A huge thank you to Rick and Fred (installers) for making this possible. They were very professional, courteous and practiced safe distance. I’m extremely happy with all results.
I had very good experiences with Floor Trader when buying both tile & carpet. I have found my new go-to store on the coast for any future remodeling needs.
Floor Trader has better quality flooring than Lowes, Home depot, or even Rhodes Carpet & Flooring. The installers that they use are professional and the installation was done completely. They went above what I was expecting and I am well satisfied.
Ken helped us choose our floors and order the exact right amount. He also taught us quickly how to install them, so we were able to do the job ourselves. They even worked with us during the corona outbreak when everything was closed. Great prices and even better customer service!
I have tiled my entire house using Floor Traders. Ken has been the sales person I use each time. Ken is very professional and I must say patient. He has definitely been a true representative of the company and not only recommend Floor Traders but i always say ask for Ken. Once again thanks for everything youve assisted me with Ken.RespectfullyEf Simpson
Dealt with Shawn. Not knowing they were about to close in 15 minutes he assured us we were fine and gladly helped us. Stayed a little later than usual to make sure I got all the stuff I needed to finish my house. Highly recommend
My husband and I visited Floor Traders on the recommendation of our contractor and were more than happy with our experience. Shawn, our salesman, was knowledgeable, personable and courteous. He spent quite a lot of time answering any questions we had and made great recommendations.When we left, we comparison shopped at Lowe’s only to find higher prices and far less knowledgeable sales people. We were told the flooring we liked was not in stock and he had no idea how long it would take for it to come in. Needless to say, we went back to Floor Traders and Shawn and ordered the flooring we loved, which was in stock.I highly recommend Floor Traders to anyone with flooring, tiling or carpeting needs.
Best service and such a wonderful selection of products! Great, friendly people who will work with you and are very helpful all the way through!
I could not have had a better experience working with Shawn at Floor Trader. He was diligent in sourcing materials that met my needs and were affordable. The quality of all materials is great. I would give more than 5 stars if that were an option. I throughly enjoyed working with this Company and with Shawn!
Excellent service ... both in sales and installation. The installers did a thorough and professional job with my wood flooring.
Moved back to US and our new house needed a new carpet. Shawn Pitalo made it his quest to make the purchase and install go as smooth as possible...super happy with our new carpet and would definitely recommend Floor Trader if you’re looking for a new carpet. Thanks Shawn for your help!
Great selection and Customer Service! I highly recommend The Floor Trader Outlet!
Me. Sarah was amazing! She listened to what we were looking for and guided us to what they had. Made our selection and our floor was installed the next day. Could not be happier.
I absolutely despise doing projects like this. Thank God for Sean Pitalo! He was extremely knowledgeable, and helpful. He made what I thought was going to be a nightmare turn out to be quite easy! Thanks!
First class service and obtained a special order tile ahead of expectation. Wide selection of tile and personal attention to our needs.
Our Sales rep was very helpful and once I got the floor in, it looks amazing!
We worked with Shawn when selecting new floor covering for our home. His service and follow-up were impeccable. We would highly recommend him and his company.
Worked with Shawn for weeks while we went back and forth trying to find the perfect tile for our home. Shawn was so patient with us and extremely helpful in making our decision. Highly recommend!!
Great price and great customer service! We were able to get up to date style at an affordable price. Sean helped us pick the perfect vinyl plank flooring and even helped us get in touch with an excellent installer. We will going back next time we need more flooring.
My experience was outstanding. Great customer service. Very helpful. I recommend them. Thanks Lisa and Ken.
My wife and I recently purchased some flooring for The Floor Trader in Ocean Springs. The staff was really nice and knowledgeable. They have a wide range of pricing on their flooring. That was nice sense we where on a budget. We where able to see a nice wide range of flooring to fit our needs. Highly recommended and just swing by if you are thinking about new flooring to see their showroom.
Me and my wife was looking for wood flooring and tile for our remodel of our home. We needed something that would be pet friendly. They had a large selection to choose from and we found the perfect floor for us. The staff definitely was very knowledgeable with there products they carry. Thank you so much for a easy and pleasant experience. Will definitely go back if we ever need and flooring.
Great experience at Floor Trader. Steve was a great help on keeping track of everything and with suggestions on flooring. We went during the Covid situation but it was not difficult at all to find what we needed. We purchased flooring for all but one room at our house. Caught them on sale too. Felt no pressure while shopping and was very easy to deal with. Highly recommended if you need some flooring.
Very easy to accommodate us with our request and special order great job
Excellent service. So much so, Im a repeat customer.
Decided to visit this store in search of a reasonably priced LVP. Shawn helped me out after I layed out my intentions with the purchase. He was very helpful as he was able to answer all my questions or address any concerns I had. Overall, I had a great experience here.
Soon as we walked in the door we got grade A, top notch service. We didnt have alot of money to spend on flooring and they talked us through different options available. We bought and scheduled that day. Installer came 3 days later and within a week the floor was installed. We returned our unopened boxes and got no hassle. Thank you Floor Trader for being awesome.
My husband and I had a super buying experience with Sean Pitalo at The Floor Trader in Ocean Springs. He was knowledgeable about the product and actual was able to give us a better price. Thanks Sean for your hard work!
We highly recommend Floor Trader for any of your flooring needs. They provide excellent customer service and have fair pricing along with a great selection of products to choose from no matter what your flooring needs are.
Very helpful and knowledgeable about the flooring even took time to show me how to lay it down very friendly.
I loved my experience with Ms. Lee Ann Cosh. She is a flooring Consultant at the Ocean Springs store. I walked in with my samples (very important) and she walked me around and help me pick out my tile. She treated me as if I was going to spend thousands. I only bought $64.00 dollars worth that day. I came back later and bought a little more🙂. My bathroom is now, gorgeous.
Shawn was fantastic helping my husband and I pick the perfect floors for our laundry room. Everyone is so friendly have helpful.
Shawn is truly a wonderful employee of Floor Traders. He went above and beyond for us when it came to ordering our tile. He assisted us with ordering the right amount of the tile and even the grout. Shawn also acted as the middleman between our contractor and us to make the process easier. If you stop by Floor Traders make sure to ask for Shawn.
Dee was very helpful and found luxury vinyl plank flooring on sale for us. Vinyl flooring is ideal if you have dogs and cats in the house - easy to clean and no scratching or buckling. We got an awesome deal and our house looks great!
FT and Lisa were very helpful assisting us with product information, as well as trying to locate a match for our existing floor, when we found the existing floor discontinued, Lisa assisted us in other options.Transaction was handled smoothly and their assistance in finding installer was excellent. They recommended Glenn Camplejohn, who did an outstanding install. His work was excellent and he delivered everything he promised. Install was well done and he kept the areas clean and left the area spotless.Highest recommendation to both Floor Trader sand Glenn Camplejohn.
Went in to pick out carpet. Installer called me the same day to come measure rooms. The carpet I wanted was in stock so the installer started the install the same day I purchased the carpet. By the way, all of this took place on a Saturday. Very pleased with the entire process.
The flooring we purchased was wood look vinyl planking love the easy care and look. The staff was very helpful and went out of their way to ensure we were happy . The installer was very proud and concerned that we were satisfied with his work. We are very happy with floor and install job . Debbie Galle our salesman was Shawn Pitalo our istalller was Glenn
I was looking to lay viynl plank flooring in my granddaughters bedroom but I went to Home Depot and the flooring I wanted was going to take two weeks to come in so I looked online and found the Floor Trader Outlet in Ocean Springs MS. I talked to Shawn and told him what I was looking for and since I live 3 hours away in Prattville AL Shawn video called me and walked me around the store and showed me all the different flooring they had. I found one my granddaughter loved so I made the purchase over the phone and the 3 hours to pick it up. When I got there Shawn had it all ready fo pick up !!! I will definitely be doing business with Shawn in the future....Great customer service!!! Great prices !!!! Great selection !!! Thanks to Shawn for the awesome service !!!
I have made 3 major purchases at Floor Traders, I have been very pleased with all of them, the people in the store are very friendly and helpful, Rick is the best floor layer on the coast.
Shawn was extremely helpful the entire time. Arranged for a very professional installer as well. I see doing future and prolonged business with floor trader and Shawn.
Purchased ceramic tile and vinyl laminate flooring. Service was excellent and the vinyl flooring was super easy to install. The new flooring looks fantastic and the prices were great.
Salesman Ken was knowledgeable, efficient, and professional. He made the entire process easy. Product was ready and waiting, as promised.
Knowledgeable and easy to work with staff make buying at Floor Trader a great experience.
The sales associates are always helpful and Jason, the installer, does a beautiful job! Everyone always compliments how great our wood floors look.
I purchased waterproof flooring from Floor Trader. The employees are wonderful and the price was great. I will buy all my flooring from here.
Everyone was so helpful. I would recommend Floor Trader to my family and friends.
Mr. Pitalo was very easy to deal with. Good product selection, personable staff. Would buy again.
Shaun is the best— Very patient with someone who changes their mind alot!Always available to answer questions and offer suggestions.
Nice choice of flooring options. Helpful staff. Shawn was very informative.
I bought carpet and put a deposit down and had the guy come out and measure. Since my bedroom was so big almost 600 sq feet and the carpet I picked out was almost $3 a sq ft plus install. I found carpet cheaper down the street and wanted my deposit back. When I came in to do so, the salesman was salty about it. He wanted to know why I wanted my deposit back and I told him. He didnt ask who his competition was but commented that we usually have the best price Not today sir.
First and last time I will purchase anything from Floor Trader.
Shawn was a great help with my flooring needs. I recommend him for all flooring situations!
We are very pleased with the service we received from Lee Ann. I am thrilled with the flooring we purchased and very pleased with the price! Highly recommend
Great selection of flooring. Great product. Service was excellent.
Great customer service and amazing flooring options!
I was looking for a new piece of fake wood/laminate to replace a threshold/transitional piece that had broken in my home and decided to try the new local Floor Traders. They are not in Gautier, but in the St. Martin/Ocean Springs area and convenient for me.I was greeted at the door by a very nice group of individuals and I was given a thorough tour of the store. They carry quite a variety of tile, carpet, vinyl, laminate, and other choices of flooring for just about all your business and home needs. They have alot of choices and I am certain they can order anything else you might find in their catalogs. I noticed they had a nice clearance and remnants section also.Needless to say, they did not have an exact match for my needs, but they have many choices and my search continues. My experience was pleasureable and informative. 🌟🌟🌟🌟🌟
Great folks to work with and they are very helpful when making flooring choices & decisions. Appreciate all of their personal service!Connie West @ C West Realty LLC & Merit Mgnt LLC
While I didnt purchase anything, Shawn was very helpful, friendly, and knowledgeable.
Thank you Ken you are always very helpful when I call or stop by the store .
Lisa was very friendly,helpful and knowable. Prices are good too.
It was good 👍
LeeAnn did an outstanding job helping us, and we love our new floors and backsplash!
Have bought flooring here and the people are knowledgeable and the contractors are excellent. Lots to choose from.
Super nice people, and great prices! Well definitely be back!
Right prices and wonderful sales people
Check your products before paying. Recieved broken flooring so pay attention
Ken always helpful
Great experience from sales Lisa to the installation Rickie
No stars. Went in one day and was given a price on carpet and installation. Broke it down on card because installer is paid separately. When we went to pay for the carpet the next day it had gone up almost $500.00. When we questioned the salesman about the difference he said we needed to disregard the price on the card he didnt know what that was on there for. Really? The installer, Jason Bridges, was very nice and he was very quick to install even though we gave short notice. I really hate we wasted his Saturday. I feel if you give a price and mess up well that is your fault not the customers. I only put one star because it wouldnt let me post without it.
Excellent customer service! Looking forward to the next project.
Great selection and great service.
Beware if you get flooring that is defective they wont help you! its like once you bought it they dont care
Staff was very friendly and helpful.
Good fast service
Great people to do business with.