Thank you, Patty, at the Oceanside store. You were so helpful today giving my husband and me advice on the different options for padding for our couch cushions. It worked great! You really took the time to help us. Great customer service, Patty!
Always amazing service. All employes are eager to help and really knowledgeable
Oh my gosh the sweetest employees! I was looking for server books and the employee not only completely stopped doing what she was doing to wonder around the store with me to see if they had one or something like it but she did it with a smile and she was so genuine. Thank you for your help! I am so sorry I didnt get your name.
Joann has a good selection of art and craft supplies, and the best selection of fabrics ive seen. Weekly sales, and make sure to check their site for coupons, i save a bundle every time. The sales team is friendly and knowledgeable. Go on a weekday mid morning or after 7:30pm to avoid the crowd.
Awesome store, great products and VERY helpful associates! They know where things are located and help you find them.
The people are great there! Always willing to help you find everything you need.
Everything is so nice and good looking, they had many sales and good prices. A lot of parking spaces, cashiers and staff are so nice! Would come back again.
Great store. If you sew or do crafts I would suggest you down load their app and look at all the saving going on there. Very friendly staff that know what they are doing and offer help. I will be back!!! Check them out.
Everyone is always nice! Went in for one thing and came out with plenty.
Website needs work, ads are sometimes confusing, the people are very nice and helpful. I wish they carried far fewer crafts, pillows, beads, etc and a LOT more fashion fabric, lace, special occasion fabric and trims like House of Fabric did.
Fabric store. Good quality 🙂. I like it but they dont have much. I have to order online for the item 😄.
It was great. Good sale and as always everyone in store pleasant and helpful.
Everyone is super helpful. They had some good sales on remnant fabric for my wifes project.
Belinda is the most friendly and helpful person working at a JoAnns that I have met! :)Store is well stocked and cleaned, I am always greeted when I walk in.
Wow! This place has some pretty fancy ribbons to play with
They really need to hire workers here, You will never be in and out so just plan accordingly, trust me
I like the fabric but I wish they would have deferent fabric with the kind I like.
Spent a full hour waiting to get upholstery samples. Everyone in the store seems to have all of the time in the world. This is a broken business model - if they want to compete with online merchants, they need to cater to non-retirees too.
Jo-Anns is one of my favorite places to go for my arts and crafts theyve got pain hes beating lots of selection flowers huge selection of fabrics material beads button. Everything you need for the holidays that are coming up Thanksgiving Christmas you can find a Jo-Ann convenient to leather shop off of 78 theyre even open till 9 and then really have never had to wait in any line
Nice store,but needs cashiersRidiculous wait time to check out!
I wanted to give thanks and show appreciation to the sales associate for all their hard work and help they provide to us customers on a daily bases. Today I went into Joanns and had a great experience. One sales associate (I wish I got her name) helped me learn to read a pattern and helped me figure out what I needed for this pattern. Two other associates helped me find items I needed or the right person that could help me find items. All three associates had friendly, personable, knowledgeable and kind demeanors.Something I observed while getting my fabric cut that I did not appreciate (and prevented me from giving 5 stars) was the managers attitude toward these three associates. Loudly and in front of many customers an older female manager reprimanded these staff members about not calling out number and not doing so over the intercom. It’s painfully unprofessional, demeaning, and embarrassing to hear a manager loudly call out staff. This to me was unacceptable behavior and demonstrates a poor management style. To be clear these staff members were calling out numbers and customers (like myself) chose to stand around to wait for their numbers to be called. I’m sure if the first call of a number went unanswered another call would have been made over the intercom. Again, thank you staff for always being helpful don’t let bad management get you down, you guys are doing a great job. (Note: this was on 11/24/20 at around 11:30)
Can be busy at the cut counter, but thats typical anywhere you go. This location is smaller than many others but close and convenient to me. Employees are usually very helpful, management is awesome 👌
A bit expensive but I can see why. The staff was very friendly and helpful when it came to finding the right foam for our couch cushion. They offered coupons to help us save as well.. The store itself was clean and organized. When you walk in left side you have craft, jewelery, baking and decor while the right side has your sewing and fabric. And all the way toward the back you have your picture frames and foams.
I was looking for a magnifying device that was thin and could be used as a bookmark when not in use. Joann was the only place that had it. And had several choices.
Staff not very helpful.
Im happy to have a place to go to for fabric- they are few and far between around here. But the service needs an upgrade. With only one or two people cutting fabric, wait times can be long. So the staff is busy cutting, and piles of bolts are not being returned to the shelves. Also, they were out of stock on a whole wall of the Calico Keepsake fabric, maybe a shortage due to the pandemic. I appreciate the ticket system at the cut counter, that certainly helps. Then you have another line to wait through at the checkout. I just wish there was something they could do to speed things up.
My only complaint is that sometimes the sale signs are confusing. 60%off place and time stuff right next to B1G2 place and time stuff.Other than that...its a great shopping experience. :)
Little crowded and long line upon entering. But I got what I needed and much to my surprise the line moved really rapidly. Cashier was very polite and friendly.
Great things for the family to create here
Items are super easy to find & friendly service. Thank you Edgar for being exceptional. You just made our day. Will be back soon!!
Easy and great prices when you order online....but good luck getting notification when to pick up. I waited 5 days called and was told six days behind on orders and I proceeded to ask if she could look. Got disconnected twice then told its ready but only had 4 in stock instead of 5. Never sent email confirmation or deducted for missing 5 skein of yarn....Ill stick with Michaels.
Store clean, great selection of items, lots of parking, easy access
But very organized.
Clean store with safety precautions in place. Staff is knowledgeable and friendly.
Sunday: 11-3, not 10-3.This store is doing their best during these troubling times. This is not really a review but more of an advertisement/warning. They are a little understaffed due to people trying to take care of their own health. To try and reduce the spread of COVID-19, they are currently only allowing 15 people in the store max at a time. This leads to the 1-3 hour wait outside. They are often out of elastic due to high demand. If you want to place an order online, it’s going to take possibly up to a week because they are backed up. So if you want materials from this store, those are your only options: standing in line outside or waiting a week for an online order (which there is not a guarantee that you will get everything you ordered). They close down their line at 3, if you are not there before then, you are not getting in line. Period. One last thing, please treat the employees with respect. They are pushing past their limits to help everyone out as best as they can. They are people too, so please treat them that way. This is not a complaint or a review, just an update on the situation. Thank you.
Nice people with everything you need and dont need
I give it a 5 star only because the lady behind the counter I think her name was Terri was so super helpful, very smart & just a really nice person...
My favorite pace!! Love prices and variety of stuff they have in store, Thankz
Im a yarn addict and I love their selection of cotton yarn. They also have some nice deals in the fabric clearance section. Items can be a bit pricey, but with their weekly coupons, you can save a little here and there. They also have a nice rewards program which offers challenges and discounts when completed. Nice, clean location with a great, friendly, and knowledgeable staff.
I love a lot of the things this store carries. I wish they would get more cotton fabrics in. Theres so many places they could order from I hope to see more cotton fabrics, calico fabrics soon
Love the selection of fabrics available! They always have some kind of sale and coupons.
Very helpful staff. Just before I left cause I couldnt find what I was looking for I was asked why & an associate took me around & I found what I needed.
Didnt have what I was looking for today but many items in stock
Love this place! I love how vast a selection they keep in their craft supplies. Im a craft collector, which means I have a ton of projects, not many done. So when I feel like finishing a project, and need more supplies, Im 99% sure Joanns will have exactly what I need. One stop shop!
For my first time at Joanna and I love it
Had what we needed (special ribbon). Good price. Very helpful staff.
Employees are so friendly and helpful
Love this place. Great atmosphere and the staff is really nice and helpful.
The location for this store is perfect. Theres never a time Ive had to fight for a parking spot, even though it shares the lot with big names like Target and WinCo. In addition, their customer service has typically been good. I think its nice when they strike up a conversation about what youre making. This has been the only place where I have ever found safety eyes; I make stuffed animals a lot and the safety eyes are crucial for me. The only reason I dont give them the full five stars is that I wish their yarn selection was more broad (in-store at least).
Worst customer service Ever. Inconsistent pricing doesnt abide by ad prices or signs in store. WILL NOT GO BACK. BUYER BEWARE.
Knowledgeable and friendly customer service. Some items not in stock but they have a superstore in Temecula.
Great Service
This company is a joke.I tried them my phone and by email. My order got BLOWN OFF. And I never even talked to anyone. I did sit on hold 4 days in a row. The company is F- on Customer Service. DO NOT ORDER FROM THEM. Unbelievable waste of time and money. They had my money for over a week. They never contacted me.WHO DOES THIS?
If you have anything else to do in your lifetime, try to avoid Joann Fabric. With a logistical setup loosely based on a Soviet soup kitchen, you will find yourself toiling away in whatever circle of hell grinds the fabric of space and time into an excruciating halt. The staff were friendly.
Curb side pick up went smoothly once my order was processed. I only got 1 out of 3 items ordered and that part took at least a week.
Logan was so helpful, informative and very patient. He is the ultimate example of a perfect employee. I will definitely be shopping here more often.
The curbside pickup was easy and it didnt take too long I only had to wait maybe five minutes for them to bring out my merchandise
I found good kind of fabrics
Not up-to-date on product availability in stores
Im very glad this fabric store is still open. Unfortunately they are out of cotton black fabric. This is my third trip.
Low selection, long wait for cutting service, and checkout. All were better at Rancho Bernardo location
I love this store, everyone is super friendly, helpful and will always help you save some $$ by reminding you of the coupons on the app plus scanning every coupon you bring.
Great service
Love this store supper clean helpful they are just short staffed...and I liked the old Manager much better.
The people are always so nice there. I especially received very courteous and friendly service by an associate named Logan today.The price is unbeatable, too!
Joanns is very professional.
Five stars for the service alone. Came here for wife as she is learning how to see. They had a great deal on fabrics, and everyone here was knowledgable on what she would need. Maria was especially a help. She took the time to show my wife where things were, what she would need, different sewing hints and techniques and what she should do as a beginner before stepping up with the more expensive fabric. We came for two things and left with 15. Will definitely be returning here.
This place has it all! Friendly and knowledgeable staff, a really big selection of crafts, fabrics and more. From beginners to pros! Parking is super easy location is tucked in on the NW of the shopping mall! Also have gift cards!
They have everything for sewing
The workers are very nice, the place well organized and always neat. Great variety of fabrics and craft items. Theyre a bit expensive, but the deal here is having their app and buying things with their coupons.
Jo-Anns I go to Jo-Anns fabrics all the time probably three times a week it has all kinds of art supplies sometimes I need paint sometimes flowers sometimes little-known decor they have buttons rugs you name it being Joannes I would suggest you answer for a selectively group of inventory colorful you name it you find a large selection of needles and thread and materials to choose from right next to a 24-hour grocery store El Camino real route 78 freeway
Understaffed..... always super hot n stuffy
The lady who puts the yarn out is super nice and knowledgeable. She is the best. The other ladies are really nice there too.
TL;DR - Not a great JoAnn but kinda the best option nearby.+: Good fabric with lots of options. There are always good sales, especially for three day weekends. Check their website for coupons, you wont even need to print them, sometimes you dont even need to show them on your phone- occasionally you just mention them and the cashier will get it for you.+: While there is a lot of fabric, a lot is generic and you have to look a little to find anything really special. Its always a bit too warm and the music is a bit too loud. Im a pretty sensitive to these things, especially sound so it can be difficult to shop here; however, this might not bother you at all. Probably isnt great for anyone with high sensory sensitivity, so keep that in mind.
Horrible. That’s all I can say. They messed up our order so so so many times and I’m sick of it. Never shopping here again.
They have a ton of different fabric and crafts and its always fun to use your 40% off on a regular priced item when you find one.
Great remodel! The parking and construction around it makes it tricky to get inside though. Hopefully they are done soon because the store itself is great.
In my true love of browsing in search of something original or offbeat I found a treat here at Joannes. They have tons of fabric of course and I found some Halloween themed fabrics I could not walk away without! Great quality and selection. Only disappointed in not being able to find more than a very very small selection of washi tapes & when I asked about where to find them I was answered but left to wander the aisles searching to no avail. I have found really cute washi here previosly & its advertised on the website as well. Oh well I left with awesome fabric & a new galaxy cardstock paper pad & used my coupons so all in all Im happy!
Wayyyyy to overpriced.
Standard craft & fabric. This JoAnns could be a little cleaner & arranged a little nicer. Its hard to find what you want in there.
Horrible experience at this location I spent about an hour here getting my products and I had a coupon I wanted to use that stated it could be used on sale priced items and regular priced items I get up to the front and they said you can’t use it on some of the same items even though the coupon states you could I said ok so I took of those items and picked out some regular priced then I go up there and another lady was being very rude and wouldn’t even scan my coupon and said I can’t use the coupon know because of the pattern, I wasted so much of my time here and just said forget it and left all the items I understand there are certain restrictions on coupons but if the coupon clearly stated I can use it on regular priced and sale items then it should have been used I use to shop at Joann’s all the time but I will definitely be looking for other places to shop.
The usual selection of yarn was, unfortunately, lacking. Its almost impossible to make color selections based on pictures, so it was a bit disappointing. The store was clean and everyone was masked and distanced. There was only one register open, so it took a little longer to check out.
Joanns Fabrics is wonderful for fabrics and if you like to do art or different craft projects Jo-Anns has beads Galore I personally love the string beans I call it my stress relief I would suggest to everyone to go to Jo-Ann fabrics for fabric and Beads many other arts and crafts items there that you can choose from prices are very very very reasonable compared to other places. For the person who loves to do crafts Jo-Anns would be my suggestion
My experience was excellent 5 stars, I went Joann Oceanside yesterday and I am VERY HAPPY with the whole experience. The staff ladies were all really helpful, knowledgeable, KIND, and ready to LISTEN and give advice, which I greately appreciated due my inexperience with fabrics. I left the store beaming and in a very positive mood knowing my bussines its appreciated here. I definitely will come back for more purchases and will recommend this branch 100%.Just for the record: I had an unpleasant experience at Joanne Escondido same day early, that is why I went to Oceanside, but honestly the difference in Customer Service it is so appealing, I dont care driving little more. My advice to you: If you like to be treated as a value Customer go to Joanne Oceanside. The branch in Escondido not worth your time and money.
This store is okay, but compared to other locations, the inventory is lacking. Staff can seem a bit cranky, so I rarely ask for anything. The shopping center is currently under construction/renovation, but theres still plenty of parking. Im glad Joann Fabrics is here, and theyre often running spectacular sales, but like many stores in the area, this location has a depressed vibe.
Slow unresponsive staff, and really only carry synthetics and blends. Linen, wool and silk are not even real options. But if you need something now theres no other choice
Found everything I needed and a few extra unexpected inspirations! Nice, calm atmosphere, and the team they have staffed are patient and easy to talk to.
Everyone was okay with me just walking around gently touching stuff. I think they saw me clean my hands when I walked in though.
Slow, and some employees were rudeBetter deals at hobby lobby
I like this store just wish they had a bigger selection of Cricut vinyls and accessories.
High prices. Low quality. Use coupons. Long lines. Clean. Sneaky pricing strategies: price chart states purple tags are 70% off. No mention on lilac. No items marked purple several marked with lilac labels. They are not 70% off. Total wate of time! Go to Walmart or better hobby lobby.
I was super disappointed in this location! Back home I only shopped at Joanns for craft supplies but when I entered this store I noticed about 3/4ths of the entire store was fabric, and yes I understand that this is Joann Fabrics but every store where Im from is half or more of everything else. The selection of things was also poor. Every craft store I browse in I always try to find the art section to look at their markers and colored pencils and honestly they hardly had anything! There were canvases but no quality products to put on those canvas. I did end up buying a sign to hang on my wall but if I wouldnt have asked the price I wouldnt have known how much it was, as almost everything had sale stickers or signs there were no actual prices on all the things I looked at. Im pretty disappointed in this location and will more than likely head to the Michaels across the street since they accept Joann coupons.
Priced well, organized weird kind of hard to find what your looking for, and employees are helpful.
Love this store i buy my fabric on their big sale days its nice that most employees in fabric have a knowledge in their department and they are friendly and helpful
Love going to Joann. I find all kind of fun things to do...
I always find what I need here, staff are friendly and helpful. Prices are average. Download the JoAnn app for the real deals and coupons. The selection of fabric is really good!!