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Batteries Plus Bulbs
10809 W Colonial Dr, Ocoee, FL 34761, United States
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Batteries Plus Bulbs
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Li
Review №1

Tyler was awesome. My boyfriend messed up his key fob and I thought it was beyond repair. Tyler fixed it fast and was super friendly and professional. Thanks Tyler!

Mi
Review №2

I highly recommend the Ocoee location for your battery needs. The guys there were very nice and very knowledgeable. They double checked all my vehicle info to make sure I was getting the proper battery (I ordered online for in store install) they checked me out quickly and then got to work on the install right away. Mike did the install on my battery for my Jeep. One of my terminals had a lot of corrosion under the battery terminal so I didnt notice it before hand. He cleaned it thoroughly so it wouldnt cause any issues with my new battery. I apologized for it taking longer than he had probably expected, and he told me no problem at all, it was his pleasure to take care of it for me. He did so smiling the whole time. The great customer service was much appreciated.

Br
Review №3

I had my phone screen replaced. The man at the front desk seemed a little uneducated with iPhones or maybe just cellphones in general. He was also rude and asking sarcastically if I was able to go that long without my phone (30 minutes-1 hour). My screen that was replaced is also trash. If you’re wanting a screen repair/replacement that doesn’t have discoloration or lines and you’re also looking for decent customer service I’d avoid this location.

Ci
Review №4

Tyler was very friendly and helpful! He replaced my cell phone battery in the past. Today, he repaired both of my key fobs! Thank you so much! I definitely recommend Batteries Plus Bulbs!

rw
Review №5

Great prices, great variety of products, great availability of products, very professional, efficient and friendly employees.

Ja
Review №6

Courteous service, quick and efficient. reasonable prices.

Ro
Review №7

They had what I needed it was not in stock at the store that I chose. But they picked it from another store and by 10am the next day. I will.be shopping there for my needs more. The battery has a 2 years warranty other store I checked only had a 90 days warranty.Had to get a new battery they replaced it so I would highly recommend this shop.

Jo
Review №8

5* Star review of Batteries Plus Bulbs! My wife and me went to this store in Ocoee because I searched several Walmart stores for D rechargeable batteries but there were none available! I have a Sangean Internet Radio/FM/USB Wi Fi Digital Receiver in which I was using 4 Normal Alkaline Batteries and the radio was a battery eater! I noticed in the manual that the radio can charge rechargeable Batteries! We entered the store and talked with the Sales representatives, Elliott and Andrea and we told them that we needed Rechargeable D Batteries and they found out 4 of the best D Rechargeable Batteries on the market! They were more expensive but with a lot more power so we decided to buy them! They gave us a Senior Discount on the Batteries and we are Grateful with this employees in this store! We also noticed after talking with them that they can repair tablets, phones, watches and change the Batteries of watches for $15 with a coupon of a Discount of $4:99 and the guarantee of the Batteries of the watch for life! We also talked about that I have several Shortwave radios that have rechargeable Batteries that are malfunctioning not charging properly and Andrea told us to bring the radios with the malfunctioning Batteries to properly identify the best battery of each radio on the next visit to the store! Both employees have Excellent Customer service and Andrea talks Spanish which is good because were are bilingual but come from Puerto Rico now living in Florida and our first language is Spanish! It is our opinion that this is the best store in Florida and around the world! We will reccomend this store without hesitation! We give thanks to God for giving us the pleasure to meet this professionals!

Bi
Review №9

I just had my phone screen fixed by them. They were great! The cover was ordered and delayed some because of the holiday, yet the manager was so apologetic and called us the minute it came in. The technician waited and fixed it within a half hour. They sell so many things other then batteries. Check them out. Their service is great.

na
Review №10

Two employees in the store 3 customers...waited 1/2 hour before I was helped... employee could NOT open the back of my watch (that’s been opened many times by employees in Waterford store). Other employee opened the watch BUT BROKE my $175 watch. Can only hope it will be fixed by random watch repair store they claim will fix free of charge... worst experience ever... will stick with the Waterford store.

Ja
Review №11

Refused to sell me 18650 batteries because they apparently were told they can’t sell batteries for vapes. Even though it’s the same brand and specifications as the ones the local vape shop sells, just $4 cheaper at B+B.

Ke
Review №12

Dan is the man! We have been working with these guys for 2 years for all our marine batteries and have had nothing but great service!

Br
Review №13

Buy batteries from them all the time and recently had them replace my S8 battery, no issues and works great still. They did it in about 20 minutes while i got the car washed. Always seem to have the obscure batteries for home automation and sight accessories.

HE
Review №14

Best place to go for batteries they always have what I need, and the guys are amazing

Ad
Review №15

Best place to buy batteries. Rob and Keith were extremely helpful and patient. Highly recommend.

Ra
Review №16

Online ordering with in-store pick-up was simple. Checkout was fast. The battery I needed was available in stock.

Jo
Review №17

Great service, Tyler was great!

JP
Review №18

Great service. Being able to select your item and purchase online as well as a savings feature on the website is excellent. Store is always clean and inviting. We have been to the store and made multiple purchases. Item was immediately available for pick up. Great customer service. I’ll be back.

Ch
Review №19

Repair to my iPhone was extremely fast and you had the battery in stock. I was in an out in 20 minutes on a Sunday afternoon. I would recommend this service to my family members or anybody else that needed a phone repair.

Je
Review №20

Great knowledgeable staff. But their website and methodology are bait and switch. If you buy online for store pickup the website indicates invalid inventory.

Li
Review №21

Found just want I needed, and received good advice on not letting my battery go to low.

Ni
Review №22

Excellent customer service while repairing my phone. Very honest about their prices and the work they do for you. Definitely going back if I need work done on my phone again.

ja
Review №23

Easy web search. Fast and friendly service at the store.

Br
Review №24

Super friendly, honest, and quick service at a great and affordable cost!

Bi
Review №25

Great service, great people. They fixed my phone fast, inexpensive, and perfect, I could not be happier :

Ra
Review №26

Good service and support. Not a big fan of their automotive batteries as Ive had a couple just suddenly go bad. If this happens to you remember to have your records with you and give all information at point of sale so they can put you in their computer system. If you are not in that system they cannot help you very much. Its to the point I mostly use their car batteries as charging and jump stations. All their other products like flashlights and ups backups are pretty good.

Jo
Review №27

I stopped her because I was having an issue with my RV generator starting and thought I needed a battery. The gentleman who helped me, I think his name way Ryan, was awesome. He tested my current battery and it showed good. He put a new battery in the RV and the generator still did not start. I did not have to buy a battery that day since my battery tested good. I appreciated the honesty of the staff and that they were willing to assist me without trying to talk me into buying a battery that I didnt need. The staff was friendly and very helpful. I will consider them my 1st choice for batteries when I need one and would recommend them to family and friends. I will definitely shop here again.

Ma
Review №28

I purchased the battery on-line and received a confirmation of purchase. I was happy with the price and the discount. I received an email shortly to come and pick up the battery, but when I got to the store they did not have the battery in stock. I was told to return by 2:00pm and the battery would be there. When I arrived at 2:37p I was told again the battery was not there. I then said they could deliver it to my house, and then the employee called the manager and he said the battery was in the back. Im not sure what the confusion was, but I did receive my battery.

An
Review №29

Extremely quick service and good price/deal for car battery.

Gl
Review №30

Since they have new employees this past weeks they been improving on the customer service the guy name Mike was really helpful and the new manager too I would recommend this store. Keep the good job guys!

Li
Review №31

Ill give them points for quick service, and the first associate that assisted me was nice. However, when I arrived to pick up my phone, the manager and the other associate claimed that all of their machines and computers were not working, so I couldnt pay with my card. I didnt have cash and needed my phone, but they didnt have a pay online option or a billing option. So they ASKED ME TO WRITE DOWN MY CREDIT CARD NUMBER ON A POST-IT NOTE AND LEAVE IT THERE. In what sane world, would anybody leave their credit card number floating around left behind in a store? Not only that, but my phone hasnt been working great since they replaced my screen and Im wondering if something was tampered with. I am not happy with this business.

an
Review №32

I am writing this letter as a humble note of appreciation for the outstanding customer service provided by your technician Andrea . This is an item that my family love for Christmas and would have been very disappointed if it could not be on display.I am pleased with her knowledge an skills.Great service makes your customer feel that you care about developing a long term relationship that means more than just making a sale. I would recommend your company to anyone and who needs service in the future. Keep up the good work Andrea..

Wh
Review №33

Staff was helpful and friendly. They have a little bit of this and that when it comes to bulbs and batteries.

CL
Review №34

Fast good, high warranty for agm technology, better price, lot of promotions!!!

He
Review №35

I ordered online to pick up in the store yesterday, needing D batteries before the storm. Everyone there was great! Calling to let me know the truck with new supplies wasnt in yet, letting me know when it was, so helpful and patient with all the customers coming in for flashlights and batteries. And they didnt seem to mind at all that I waited for a break to get a watch battery changed. Great service, thank you!!

Li
Review №36

I have never been to a battery store before it was kind of neat. They had light bulbs and other items too. My phone was not holding a charge. The employee working there was very helpful and got me the right battery. I was very happy.

Ra
Review №37

I love batteries plus. Made my cell phone like brand new 🤗🤗

Ra
Review №38

Clesn inside. Skilled employees.

Ch
Review №39

Great place for my collection of invicta watches life time batteries $15.00 buck each ouch I have a lot of watches.

sy
Review №40

Richard / your store manager and his professional manner in handling my order.

Sc
Review №41

Fast and courteous service. Everything I needed was in stock.

Ke
Review №42

Great service, reliability, price, turn around, product availability and product knowledge.

Ib
Review №43

Very nice people! Mike was very helpful! Will definitely come back again!

Jo
Review №44

Needed a key programmed on my Ford and the dealer wanted a ridiculous amount on money because I only had one key. Purchased a used keyfob online and they programmed it here. It took under 10 minutes and saved me hundreds! Great place!!!!

Al
Review №45

1. Greeted well; 2. Product and service provided immediately; 3. Agent Elliott able to handle request; 4. provided appropriate follow-up/up-sale on replacement plan. 5. Environment pleasant and well-stocked

AE
Review №46

I have an iPhone 6 Plus that I was going to replace with a totally new phone but didnt want to pay the price. It was slow and kept shutting down on me while the battery would die every 1-2 hours. I decided to see if it was worth repairing and took it here to Andrea and Elliot. They were great, replaced my cracked screen and battery for cheaper than I was quoted online, and I had my phone back within an hour (I made an appointment). I left a very happy camper. Thank you

Sy
Review №47

Great experience. Great customer service and people. Id definitely shop there again.

fl
Review №48

5 Star for the 14AA2 battery I bought, 1 star for the service, ordered the night before to pickup in the morning. Battery was pulled but not filled up with Acid which they are suppose to do. So no problem went down the street for 30 min and cam back and it was still sitting on the counter. Same guy asked me how he could help me?? I pointed to the battery and he said he forgot? It was sitting in the middle of the counter. Waste of my time, I was too nice to him at first.

La
Review №49

Exceptional customer service! I will be back to this store after the first time trying it today. Elliott and Andrea are both very friendly and personable and went above and beyond showing me all my bulb options. Elliott also took extra time to make sure my key fob for my car was working again!

St
Review №50

Easy to order online and pick up in the store. The staff here are AWESOME!

Je
Review №51

My Phone was on the fritz and I wasnt prepared to spend $1000 for a new one yet. I felt like I knew what the problem was and googled it and where I could maybe get it fixed. Batteries plus bulbs came up and the reviews were good so I made the appointment online to save the $10. Called and spoke with Elliot, who was so very nice. Took it in this morning and spoke with Andrea and she took it and worked magic! Fast, super friendly, and efficient! I found my GO-TO place for phone repair after I paid way less than I expected. Beats having to buy a new phone any day. They rock! I highly recommend them . THANKS GUYS!!!

th
Review №52

What brought me to Batteries plus Bulbs, was a need to find the right set of batteries for my E bike kit. This was not going to be easy. I was greeted at the store respectfully. They had a line, so I got in it. With just a two man operation, they where able to take care of them, and me, then someone else, with no pause, or clause. They did not have what I was looking for, but the customer care was so great, I didnt care. I had leads to where to go to next.

Ja
Review №53

Quality repair at a good price in a timely manner.

Br
Review №54

Ed was very friendly and knowledgeable!

Jo
Review №55

They replaced my battery in 5 minutes. And believe me it only cost 12 bucks. Youd be amazed how difficult it is to even find a place and how much they charge..!

ma
Review №56

Helpful, courteous, and friendly! Put extra effort out to get what I needed.

Je
Review №57

We had a outstanding experience at the Batters Plus location in Ocoee. Ryan, Art and Elliott went above and beyond to diagnose a power issue with our sons car. It was resolved timely and he is back in business than before. Outstanding customer service.Thank you,

Ru
Review №58

I was able to order and pick up the same day and save money at the same time. Andrea is very knowledgeable and provided excellent customer service both on the phone and in person. Thanks a bunch

M
Review №59

Took my iPhone in for a cracked screen. Got home and the touch screen stopped working. Took it back and left it for several hours. Again when I got home the touch screen stopped working. Took it back for the third time and they replaced the screen. When I got home the finger print Touch ID screen stopped working. Not going back a fourth time. I guess its just an option I wont use. I would not recommend taking your phone there. Take it to a company that just does phones.

De
Review №60

Went in with a lawn mower battery that we thought had lost its charge. I was prepared to buy a new battery, however Elliott and Andrea tested the battery and told me that it was fine! Elliott talked to my husband on the phone and helped to troubleshoot the problem! They went above and beyond. Very honest and professional. So glad to have found this store!

Ja
Review №61

Great customer service. Very friendly, helpful and knowledgable.

Ke
Review №62

Andrea and Elliott were extremely helpful with replacing and installing the battery in my wifes Chevy Equinox. Elliott even came in on his time off to help! Great products and the best customer service!

Lu
Review №63

Andrea was so awesome, provided us a wonderful service, professional. Great costumer service skills and helped us with when we needed most.Thank you for your great service Andrea 👍🏻

Ri
Review №64

Great customer service. They have Lots of inventory in stock.

ed
Review №65

Very helpful, friendly staff, good location

Sa
Review №66

This location is great! They installed a new car battery quickly and I was on my way! If you need a battery or light bulb, big or small, they can get it for you!

Je
Review №67

Alex and Andrea were just amazing to work with. Alex did more than what I would have ever expected and I would recommend this place to any and everyone!!

Ri
Review №68

We have had contact with three employees and their attitudes and service have been excellent. For the baby boomer generation, this is the service I miss. Happy to go to Batteries Plus!

Fe
Review №69

Andrea was AMAZING!!! I had been all over town looking for a key fob replacement so I wouldnt lock myself out of the car. Although she didnt have what i needed in stock, she fixed the current fob I have until I am able to get a new one! And she did it with a smile on her face!!

Ca
Review №70

On line order processed quickly and was immediately available for pickup. Good price. Friendly employee. All was good.

Ma
Review №71

Elliott at the Batteries Plus in Ocoee did a Great job replacing my watch batteries. His customer service skills were awesome! We will definitely be back.

Sh
Review №72

Andrea was super helpful! I love this place and they always treat me like I’m the most important customer they have ever had. 👍

Br
Review №73

Alex was great and helped us ensure that we had the correct fluorescent tube size!

KA
Review №74

Great service. They help you find their best deals quickly.

Ra
Review №75

Product availability.

B
Review №76

I love the employees at this store especially the manager Art! Hes task and relationship oriented and always makes me feel welcomed when I come to the store.

St
Review №77

My experience with purchasing a new computer battery was fast and seamless. It was purchased online but I did a store pick up. In and out fast and the management was accomodating.

Ki
Review №78

I finally found where to get my phone battery at a real store instead of online. Thank you!!!

Ma
Review №79

Helpful and friendly service! My mom and I went in for an iphone screen repair yesterday and both Alexes were very helpful and the service was very fast! I would highly recommend this store!

Ca
Review №80

This guys are awesome!!! I went there looking for a specific bulb, unfortunately they dont have it on stock...however, they didnt give up on the sale...they custom made one for me...and it WORKS!!!! Thanks guys! Great job...!!!

Vi
Review №81

Needed to replace a couple of batteries for my sons go-kart. Brought in the old ones, they tested and found the bad one. Recycled it and gave me two new ones for a reasonable price.

Ri
Review №82

The sales attendants demeanor reminded me I was in Ocoee and minorities are welcome but second to his personal phone calls. He was on a phone and then made another call. After he realize I was not leaving he signal me hold on. He acted as if I needed the battery buy it because he was busy. I was the only one in the store.

Ri
Review №83

Each visit to the Ocoee Store I would be attended by Andrea. She is very informative and helpful with suggestions for my goal of reducing electricity use through LED bulbs. There are various bulbs with different light spectrums and she assist me in choosing the ones best fit my needs. Thank You Andrea.

Gi
Review №84

Andrea and Elliot were great from the beginning to end. We had a full warranty and our car battery si we were in and out within 10 minutes.. glad we bought our battery here and will keep coming back..

Ru
Review №85

I ordered online, got a discount, they installed it. I was in and out in about 10-15 minutes. Better than the hours the service station down the street told me I would have to wait! Excellent.

Ni
Review №86

Andrea went above and beyond and gave me excellent customer service. I was there a week ago at the Ocoee location and she replaced a battery in a special light that was a gift to me. The light did not work after replacing the battery so she removed the base which had the light switch in it to learn it was not soldered correctly. She worked on it and corrected it and it is working beautifully and the gift means the world to me. Andrea totally made my day and I highly recommend the Ocoee Batteries Plus Bulbs store!! Andrea was amazing and every store needs an employee like her! I was also there today because I learned they also replace watch batteries and again Aundrea took care of replacing batteries in three different watches. She is absolutely awesome! Ive been to this store several times and always had great service and will continue to shop there.

Jo
Review №87

I needed a replacement battery right away, so checked on-line at Batteries Plus. I found the battery and bought it, only to discover that, contrary to what the stores computer told me, the store was out of stock. An alternative was offered that the store had in stock, so they cancelled the first purchase, and I went back and ordered the alternate (for a few dollars more.) When I arrived at the store, I received friendly and helpful service at once... and solved a problem at my home.Thanks, Batteries Plus!

Vi
Review №88

Very friendly staff, the best offer for watch batteries replacement

Sk
Review №89

We really enjoy the personal customer service we get at Batteries+Bulbs. Elliott in particular is always making suggestions in our best interest.

El
Review №90

Customer service was excelent, I spoke to Mr. Joel who was very knowledgable about the batteries I needed for my daughters wheel chair. Not only did he know exactly what type of battery was needed for my daughters wheel chair, they were also able to expedite the order within 4 days. My daughter was up and on the go in a very short period of time.Thank you Jeol for a job well done!

Bi
Review №91

Any battery you need, they have it.

Mi
Review №92

Great store.

Ho
Review №93

Small store yet has every kind of battery you need. Fast and helpful customer service.

Ca
Review №94

Great job and finished very quickly! Thank you to Andrea for the superb job and help.

Ju
Review №95

Very good costumer service!! Very helpful when I was looking for batteries for my alarm system!! Thank you.

Ro
Review №96

Art at Batteries Plus was super helpful and had a hard to find battery there in stock, price was right in line also.

Pa
Review №97

I was having a problem with my iphone 5s. Andy serviced my phone. he was knowledgable and friendly. it turns out I just needed a new battery. based on some of the reviews I read, i could have been taken to the cleaners if had visited some other cell phone repair place around town. I will absolutely visit Andy again if any of my families cell phones are in need of repair or battery replacement!

Ma
Review №98

Perfect! Found the light bulbs I was looking for and windshield wipers as well. Chris put the new ones on and filled my windshield fluid.

Oz
Review №99

Alex the new manager and Elliott rock! Great service, very knowledgeable, great people!!! Highly recommended!!

Wi
Review №100

Very good experience. Elliott took good care of my battery problem with my smartphone. Working well now.

Information
10 Photos
100 Comments
4.7 Rating
  • Address:10809 W Colonial Dr, Ocoee, FL 34761, United States
  • Site:https://batteriesplus.com/store-locator/fl/ocoee/batteries-plus-852?utm_source=gmb&utm_medium=local&utm_campaign=bpb&storecode=852
  • Phone:+1 407-877-7788
Categories
  • Car battery store
  • Battery store
  • Cell phone accessory store
  • Key duplication service
  • Light bulb supplier
  • Lighting store
Working hours
  • Monday:9AM–7PM
  • Tuesday:10AM–5PM
  • Wednesday:8AM–7PM
  • Thursday:8AM–7PM
  • Friday:8AM–7PM
  • Saturday:Closed
  • Sunday:8AM–7PM
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