I received excellent service when I took my car in for a recall. The employees were friendly and helpful. I was treated very well and was very happy with the way everything went. I highly recommend them!
My dad bought me my first car from Ewald and everyone in the store was extremely nice and helpful. Highly recommended shopping there. Mike was our salesperson and him along with all of the other staff were very helpful and nice and made the process very easy.
Dealership was awesome. Will be coming back. Kaela Kolberg went above and beyond to take care of us and make sure we had a great experience.
Very friendly staff and casual atmosphere. Clean dealership.We purchased a 2018 Traverse with low miles that was GM Pre-Certified for a great price. It looks brand new! Our salesman Eric D. listened to our needs and respected our budget to find us the right vehicle. Even gave us a fair deal for our 16 year old trade in. He was always ready to answer any questions or concerns we had. He was patient with us throughout the entire process which was smooth and easy. As persons of a certain age we needed more explaining than others might when it came to setting up all the features in our new vehicle. We appreciated that!Rachelle in finance made us feel at ease and the found the best finance options available. She took the extra time to answer our many questions.We never felt pressured to buy what we didnt need! Would recommend Ewald to anyone looking to buy a vehicle.
This was my best experience with Ewald. Have had a checkered past with their service department, nut this time Peyton did a great job.
This is the second time I have had an interaction with Ewald in Oconomowoc, and the second excellent experience. Kurt helped keep things simple with solid communication and follow up, once again proving the professional atmosphere makes it easy to want to repeat business not only for me but also my family. Thanks again Kurt!
Nice place, friendly folks. Nice vehicles. Good service.
Maureen Rishardson is the bestReally like the new ride
Mike Van Ackeren was extremely patient and accommodating throughout the entire process. He was casual yet knowledgeable and friendly. I would recommend him.
A nice dealership with very nice vehicles!
Great experience when I leased my new Jeep! Sales and service!
Jay Johnson is the best, he knew exactly what I was looking for and is just a fantastic person.
Eric was great to work with on the purchase of my new vehicle. There was a small problem with the purchase but Eric and Ewald fully took care of it. I am a happy customer!
Great job truck runs like newThanks
What a breath of fresh air! John Swenarski, my sales liaison at Ewald Chevrolet/Buick, started and ended all our interactions with a smile and an elbow bump. He listened, counseled, and ultimately got me a wonderful lease deal for my new Buick Envision. Then Mike, the finance guy put the cherry on top with his thorough explanation of my options. Id recommend this dealership to one and all.
Mike Van Ackeren assisted us in the purchase of our new Kia at Ewald in Oconomowoc. I use the word “assisted” because that’s what it was. He helped us with knowledgeable answers to all questions, and no pressure. This is our fourth Kia from Ewald’s, and we will continue this trend in the future. They make you feel like family.
Awsome prices a d best staff
We had a great sales person, Jay! His inviting personality made our experience enjoyable. He was very knowledgeable about the type of vehicle we purchased and he had a great sense of humor! It was the icing on the cake after our purchase of a great car for our family! Thanks Jay! Overall, every staff person we encountered was very friendly and helpful. From the receptionist, the sales person (Jay), Jays boss ( sorry cant remember his name) and Michael the Finance Manager! I would definitely recommend this location for anyone looking for a vehicle. Customer service is everything! Thanks everyone!
By far the easiest car buying experience Ive had ever! Jay Johnson listened to me and understood exactly what I wanted when I didnt even know. I really got all my requests, and some I didnt know I wanted. Many thanks to the staff at Ewald Oconomowoc they went above and beyond. Now we will see how they treat an existing customer, I feel as though I will always be this satisfied. Go see my friend Jay, hell take care of you!!
Terrible. i bought my car from here and the guy was so disrespectful when i asked about the military discount they had advertised on the floor they yelled at us and told us it’s not for us and because of that they gave me free oil changes for three years. i made an appointment and was 5 minutes early and i’ve been waiting here for over an hour. why do i have to wait an hour for something that takes ten minutes to do and i had a scheduled appointment. terrible rude dismissive lazy people work here and i would do it myself but it’s free here from when i was trying to buy a car and they were being disrespectful to my step dad who served in the military and wanted the discount. this place sucks and they don’t care
Awesome staff
Just bought a new Colorado and couldn’t be happier with it, Chris Campos and Jay Johnson helped me out through the whole sale. They were very helpful meeting my needs and wants for this vehicle with no pressure to buy something I didn’t need.
John Swenarski was great to work with. I went in knowing the new car I wanted and drove out a happy customer the next afternoon. Quick process!
Salesman kept checking his phone and was vaping while he waited for us to check out the vehicle.
Its convenient because its in Oconomowoc what is the highest priced place to get service done and I bought for new vehicles in the last few years and you all was thousands of dollars higher on each one of them and thats after going there five six times trying to deal with them on each vehicle I saved over $5,000 on the last pickup truck I bought and I ordered it so each dealer had exactly the same information on the truck $5,000 is a lot of money
They treated us like family. Our salesman, Chris Widmer was great. He was knowledgeable, friendly and patient.
They took care of us as if we were family 😉 Never had a quicker or more friendly experience in car buying.
We had our first oil change and tire rotation on our new vehicle today and what a wonderful group of employees. Grant was our service consultant was a wealth of knowledge and was able to answer all our questions and get us in and out with no problems.Without hesitation I would recommend the service department at Ewald to family and friends.Keep up the good work and thank you.
My 2nd purchase.Very Professsional and fair.They dont waste your time like other dealers.They have respect for the customer.Fair prices.
Had a very positive experience while working with Doug and Brett. They were very thorough in searching their inventory to find me the right vehicle at the right price. Much better buying experience than Ive had at other dealerships.
If you need to buy a new vehicle - go see Jay Johnson at Ewald! He searched for just the right vehicle for me, with everything I wanted. It was a great buying experience! I look forward to purchasing all of my new vehicles from him!
Awesome car show for a great cause, Veterans.
I always start my car search with Ewald! This is the 3rd vehicle I have bought from Ewald. They are great to work with.
Alex was great to work with. Super nice guy and attentive. Was a really good car buying experience. Keep up the good work, Alex.
With new management - Geoff Oyler and his staff- Dan Speers- it was a straight forward buying experience. They certainly want to do right by their customers and bring a positive experience. Glad I could get into a new vehicle with them!
Great sales and service team.
Buying a vehicle can be daunting but the team we worked with at Ewalds (Bret, Tyler and Charlie) really helped us in finding the right vehicle for us, at a great price. We really shopped around looking at many dealerships and lots of different makes/models. We were grateful that our sales team at Ewalds didnt come across pushy, really took the time to listen to our needs, and help get us in the right vehicle. Thank you for making this buying process easy!
Good dealer, need a car?? Ask for Jay Johnson, great guy!!
Loved it. Went in for a new light bulb, just the part, and they threw it in for me for free, on the spot, after checking to make sure no recalling on my electrical. Awesome, and so friendly
Took 12 days to get my vehicle fixed. The worst part is their total lack of staying in touch with the customer. Carlos the new car manager and NIck the manager both promised to call me back and let me know what was going on. Neither did. Great customer service guys. I also left a message for Angie the customer service manager and she did not return my call either, and she is the customer service manager. Overall a total disregard for customer service.
Service was fast and friendly. No complaints.
Very unprofessional and careless work, left the interior of my car a disaster requiring me to get it detailed after. They serviced my Jeep when I had some emergency electric sys. malfunction. They did not have a loaner available and sent me to get an expensive rental. When I picked my car up the techs had thrown the entire contents of the glove box and armrest including a full thermos of coffee on the floor of the backseat to spill all over my stuff!! The car was left unlocked with my checkbook out in the open!!! I didnt have the time or ability to clean it out prior to dropping it off because it was an emergency situation. There were also issues with the lifetime warranty I have on it (no problems with my home dealership in Madison) and needing to pay the whole bill out of pocket. I wish I paid for the tow from Oconomowoc to Madison instead of trusting my car to Ewald!! Don Miller takes care of their customers. Ive never had to pay for a rental in the 10 years since I bought my Jeep from them, if they need to move things around they place items in a bag on the back seat and would never be so careless.
Polite but inept. Took my work truck, that I bought from them, in to be emissioned and the guy told me that there was a car in front of mine whos battery died and said that I need to come back tomorrow since that car couldnt be moved. Im no expert but Im sure there was a way to move it or get around it. Having a service vehicle, time is of the essence. I would have hoped they considered that. Wont be back for for service or purchase. Silver Lake had me in out of there in under 10 minutes.
Had to get some recall work done I was told it would be close to two hours. So I sat for the long wait,forty minutes later the car was done. Had they some quick service on my daughters car as well.
Great experience buying a Jeep Wrangler. Very fair on my sales price, great trade in price on my Fusion. Highly recommend.
Shannon Karow was very knowledgeable and a no non-sense sales person. Great to work with.
It was a great experience every one was relaxed and easy to talk to and there was no pressure. Before we even came out to the dealership I told them what I wanted in a car and they made sure I got everything I asked for.
Theyre always nice here good service good mechanics
Wonderful, down to earth people. Dan Neumann was a pleasure to work with. Thank you for all you do!
If I could give this place a zero I totally would. Sat with husband in showroom entrance for 20min or more without being asked if we were being helped & another couple comes in & they are approached immediately. We told them that and that were going to another dealer
Excellent customer service! Shannon made the whole process painless! Highly recommend her and Ewald!
When you go you HAVE to see Mike Manning GREAT HONEST car sales men and a great guy to work with anyone
Good service. Work promptly done with a car wash to boot.
Told me my mini van needed a tune up. When it had a blown engine. Do not go here
I found my car there and I absolutely love it.
Usually it goes good had appointment for oil change and rotate tires. Started at 10 a.m. left at 1:30 p.m.need to go back to have tire sensor replaced that they broke at the time .Ugh.
Akex was very nice and helpful. Eager to work with us.
Servicre Department is lacking in customer service yet, and does not seem like a well oiled machine. They do have, nice selection if vehicles at good prices.
It was a good exchange of information, the sales person was very helpful.
Outstanding sales and service people.Treat you like family!
Friendly staff, great selection to choose from.
Joel in service is amazing 👩🔧
Just what youd expect from a typical used car dealer.... Some salesman following you around asking questions you dont really want to answer. If I got a question Ill ask it buddy.
Very helpful and considerate of my time.
Excellent service department.
Kris Mortensen is great.
Great cars and service
Have been getting our cars from them for over 25 years
They were very kind n curtious
Not a fan. Poor salesman and service department. Nice vehicles just poor quality of sales team!
Friendly. Too much of warranties sales pitches after purchasing a car too many emails confirming my appointment from the salesman. Received 3 confirmation emails in less than 12 hours
Best dealership in Wisconsin!
Ordered my new tow vehicle...
Friendly staff, very community conscious
Not the friendliest for wanting to sell you a vehicle
Excellent job
Salesman didnt know what he was talking about. Young and inexperienced.
Great service.
Fast and friendly service
Bought my Silverado there and no pressure from sales staff. I would give 10 stars just for that.
Had a car repaired in waupun, Wisconsin they act like they did not want to service me. Other car shops i have been to will send your car through a car wash, they didnt. I will not be going there again.
Great service department
Great service crew
Fast, friendly and affordable!!
Great service
Great customer service
Test drove a black Spark
Their follow-up is poor and it seems like you are just another person. If they dont sell you a car they will sell one to someone else. No big loss. Very disappointed that we choose Ewald.
Not a good place to buy a car!!!
Just the worst service. Go anywhere else.
Wont buy another car from there
Friendly & helpful
Great dealership
General Sales Manager is a nonstop karaoke fiend. May be available for parties. Inquire within.
Fast
Pick up car
Friendly people
Friendly