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Crown Trophy
3790 Riverdale Rd, Ogden, UT 84405, United States
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Crown Trophy
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Sa
Review №1

Matt went above and beyond in making sure I got exactly what I wanted. When I called to see if they could engrave onto a piece of leather he was the only place in Weber/Davis county that said he could do it. He was very detailed and accommodating when I brought the piece in and took the time to make sure it was perfect. It’s so refreshing to work with someone who cares about customer satisfaction and who is running a business with integrity. He even did some samples for me before doing the actual piece to make sure the thickness and font was what I wanted. This saddle pad was a birthday gift for my dad and he loved it! I will definitely be back!

Al
Review №2

Took in a trophy my student won where the crystal came off of the base. Not sure why they put it on the base they did. Matt was great in giving me options and we went with sand blasting onto the crystal top. It looks amazing and I’m so happy with the way it turned out!

Ma
Review №3

Have been able to be helped with badges for a group of ladies who need to be recognized, and they have made that happen for us. Thanks for the help again. Mary

Jo
Review №4

Truly friendly and great service. I needed a plaque repaired and it was done quickly while I waited.Thank you!

Th
Review №5

Crown Trophy does amazing professional work! I had them do some custom engraving for me and it turned out perfect. Everyone there is very helpful and friendly. All around great company to work with!

Ki
Review №6

Crowntrophy.com was so user friendly! Thank you for your professional work. The engraving, the award and trophy were fabulous! Thank you!

Ke
Review №7

I give Crown trophy 5 ⭐️‘s for their excellent customer service and quality products. Last spring I ordered 2 yard signs for my 2020 graduating high school seniors. They were beautiful signs. We were very pleased with them. Recently I decided to order a gift for my father to commemorate his service in the military. I was hoping to have it for Veterans Day. It was one of those last-minute ideas with not much time to complete. Matt took the time to walk me through every step in the process. He checked the dead lines to make sure that he could make it happen in the limited time available to us. I can’t say enough good about his customer service and their products. Thank you!

Ma
Review №8

These guys are amazing!!! They made some awards for some of our employees. They were so helpful in the process. They had some issues with our logo but they found a way to make it work and they look perfect!

Mi
Review №9

Quick service, excellent selection, and great prices. Ive gone to them 3 times in the last month and theyve exceeded expectations every time. If you work on Hill AFB and need going away plaques, stop living with 2-3 week turnaround and ridiculous prices at the Arts and Crafts center on base and go to Crown Trophy!

Da
Review №10

They are great to work with and awesome prices. This is why I keep coming back.

Ji
Review №11

So friendly and very helpful in helping me pick out anniversary plaques for our company. Cant recommend them enough 🙂

Jo
Review №12

They do it right. Always meet their deadlines. Great to work with!

BR
Review №13

Great customer service!!! Matt went out of his way to help me with a plaque for a retired firefighter friend. The plaque came out looking great! He even gave me a military discount. Definitely a customer for life now!

Ka
Review №14

These guys are the BEST!! They do the engraving work for us at Pets at Peace and do amazing work in a very quick time. They are always willing to answer any questions and are, overall, an incredible business and I highly recommend them.

Me
Review №15

LOVE this place! Ive been using them for years for music studio medals & trophies. Also, for local city trophies to award vocal competition winners. They always look perfect. They have the best choices & have helped me find exactly what I need. They make it so easy to order & have a great turnaround time on orders! Super fast!

Sa
Review №16

They did an amazing job on my custom engravings for my wedding! They helped me find the picture I needed, cleaned it up, and impressed me greatly! They have wonderful communication, quick service and fantastic quality engravings!

Fr
Review №17

Marvelous service for a special need.

Ti
Review №18

I had a farewell project I was working on and needed a plaque created quickly. Matt Lund and his team were amazing to work with! They went above and beyond to create a quality focal point for a gift that was very special to the recipient. His expression was priceless, he loved it! Crown Trophys customer service is top notch, I highly recommend them. They will be my go to from here on out.

Ma
Review №19

Crown Trophy is great to work with! Their customer service is consistently amazing. They always do an outstanding job in a timely manner and at great prices. I highly recommend them!

Ro
Review №20

I was so appreciative of the superior support the staff provided. I had an idea of what I wanted but they helped me create so much more then I had planned. I will forever be appreciative for helping me make a meaningful event so special. I would recommend Crown Trophy to my friends & will work with them again if the need arises.

Am
Review №21

Had some intricate glass etching projects done and they all turned out perfect. Excellent service and beautiful work. Thank you Crown!!!

ju
Review №22

I love Crown Trophy! Matt and Jordan are amazing to work with. The timely and efficient way in which they do our engravings is better than anyone else could do. Thanks guys for everything you do for us.

Ma
Review №23

Crown trophy went above and beyond to make my plaque perfect. They provided me with exemplary product and customer experience.

Vi
Review №24

I ordered a group of pins for our organization. I gave Matt a pin to use as a pattern.The pins I picked up were even better than I had hoped for.The ladies on our board were very very pleased.I always appreciate the work they have done for me in the pastseveral years.Thanks Crown Trophy for always doing a great job!!Vickie Mattson

Mi
Review №25

Matt and Jordan are amazing! I needed an crystal plaque made to recognize someone special. They were so helpful with ideas! They got it made so fast. Put so much extra work and detail in it to make it perfect. And the price was very reasonable!! Didnt charge extra for more wording or graphics. I felt Crown Trophy truly cares about its customers. I know we will be using them again! I highly recommend this place to anyone! Thanks again for your help!! Mindy South

Ro
Review №26

Crown Trophy have been great to deal with. In 11 years they have never not made the event date. Medals are a great quality and good price. When extras are needed they are great to work with, in fact they are always great to written with. We will keep working with Crown.

Me
Review №27

These guys are the best! I made a mistake on my order & they gave me replacement parts quickly! Loved the pleasant attitude & customer service! Saved my bacon! Thank you!

Ki
Review №28

Beautiful sheep riding trophies for the Henefer Lil’ Buckaroo. Quality manufacturing, quick service, friendly people. We love how they turned out!

Ma
Review №29

OUTSTANDING!!! Great Customer SERVICE!!! You just dont find many people who care very much these days. These folks DO!! I will give them all of my business, and I hope this helps them get more!!!

Ja
Review №30

Called ahead to see if they could finish some plaques for a sports banquet just a few days and they got everything squared away and on time. Also, the plaques themselves were awesome. I had just typed up what the words would be and included a logo and they formatted it and made it look great. Couldnt be happier.

Ja
Review №31

Best place in town for your trophy needs. Best prices by far. Wonderfully staff and you couldnt meet a better guy in the owner, Matt

Ga
Review №32

I received excellent service. I really didnt know what I wanted or if they would be able to help. Matt walked me through everything and made my experience very amazing.

kr
Review №33

Love these guys! Best service in town! They are fast, efficient and have great quality. When I found them a few years ago, we have never used anyone else.

Am
Review №34

This place is amazing, I need a trophy asap and they had it made with I. Less then 1 day, and it did not cost me alot, highly recommend crown trophy,I will return,, thanks crown trophy you ate amazing

Be
Review №35

Matt, Jordan and the whole staff are incredibly friends and do excellent work. Highly recommend for any award or plaque needs!

MC
Review №36

Great customer service. Always have my order ready on time.

Ja
Review №37

I have used this company for many years for our school awards. They are the best! They are pleasant, professional, and they deliver on time. They have even done rush orders for us. I highly recommend them.

Ja
Review №38

They have a good selection of trophys to choose from. The have met all of Choson Martial Arts and Fitness Academys needs for awards within about 7 days. Will keep using them.

ky
Review №39

They did an amazing job. Ordered trophys for sons basketball team and they looked great and where on time thanks so much.

St
Review №40

Crown did a great job on getting trophys done for our softball team.

Gr
Review №41

Great location! Matt is super professional and they’re amazing to work with.

Ma
Review №42

Sure love being involved with the Crown community! Don’t hesitate to reach out with questions or requests.

Ry
Review №43

Matt is great to work with. Been going here for years with no regrets.

An
Review №44

Great custumer service and finished products are always outstanding

Da
Review №45

My experience with Crown Trophy was very disappointing. They took over a month to do one trophy, when I requested it to be done with 3 weeks. Their Business Manager, Matt Lund, told me hed like me to leave his store empty-handed and to not come back, when I told him I didnt want to pay for their mistake.I placed an order on February 4th at the latest that needed to be ready by March 2nd. I told them that Id like to have it ready mid-February, in case there were any issues with the order. They didnt begin working on it until the last week of February. I was able to pick it up until Friday, March 2nd.When I went to pick the order up, there was a spelling error on it. They said they could re-print the piece if I could come back in 20 minute, which I did. I confirmed that they text I had given them from the outset was spelled correctly, as well as reiterated in an email back to them in response to a proof that they had sent me where I corrected another error. They had sent a second proof, where they had fixed the one mistake, but left the other in. I missed the second error in that proof. This is why I wanted to have this done prior to this particular week, because I knew this would be a very busy week for me.When I returned to pick it up after an hour, the Business Manager, Matt Lund, asked me what I wanted to do about the error. I responded that I wanted to pay for it at the originally quoted price and then be able to go on with my day. He then got oddly angry and rude and said that to be honest, hed like to see me walk out of here empty handed and not come back to his business. I was floored! I had never seen a manager at a business escalate a situation so quickly like that!I could see that he wanted me to pay for 2 trophies since I missed the error on the last proof, and I thought it was there fault since I gave the correct text and told them I didnt want to be working on this at the last minute, because I knew I wouldnt have the time to work on the proofs that particular week.If they had taken care of the order in even three weeks, it wouldnt have even been an issue. I thought we would negotiate a price somewhere in the middle and each take a hit, but this unprofessional and rude individual went from 0 to 100 in about 10 seconds.My advice to Crown Trophys owners is to either get someone more mature and experienced running your business, or send this kid to some management training.I wont be coming back to Crown Trophy and would recommend others go elsewhere as well. They arent timely, their manager is not customer-friendly, and they havent discovered the concept of copy and paste.

E.
Review №46

I needed to get an emblem made for a sports car and they handled it with no problems

Ja
Review №47

Crown Trophy has reasonable prices and are very good with their orders. When they have made a mistake, they are prompt to fix the problem so we are satisfied with the order.

Ta
Review №48

Crown Trophy has always been the best to work with.

Te
Review №49

Best trophy shop in the area 😊

Ma
Review №50

Very helpful, and delivered on time - something I havent seen in a long time. I will be a repeat customer.

Ed
Review №51

Always are helpful and have what I need.

Ka
Review №52

Always good quality, fast work!

Mi
Review №53

Awesome people and great selection to work with

Ge
Review №54

Great Service, Beautiful Work!!!

Pu
Review №55

You know a vendor or service provider who always lives up to your expectations and then does something extra for you? That is Crown Trophy. The Public Relations office of Ogden School District has a need for a lot of plaques, trophies and awards. For years Crown Trophy has lived up to our expectations and then routinely exceeds them. We are a demanding client and often submit very big orders with very little notice. Crown Trophy always bends over backward to give us the best options and the best value to fit our needs.

Information
35 Photos
55 Comments
4.9 Rating
  • Address:3790 Riverdale Rd, Ogden, UT 84405, United States
  • Site:http://crowntrophy.com/store-133
  • Phone:+1 801-621-2055
Categories
  • Banner store
  • Trophy shop
  • Engraver
  • Gift shop
  • Glass etching service
  • Promotional products supplier
  • Rubber stamp store
  • Sign shop
Working hours
  • Monday:10AM–4PM
  • Tuesday:10AM–4PM
  • Wednesday:10AM–4PM
  • Thursday:10AM–4PM
  • Friday:Closed
  • Saturday:Closed
  • Sunday:10AM–4PM
Accessibility
  • Wheelchair accessible entrance:Yes
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