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Eyemart Express
4115 S, Riverdale Rd Ste B, Ogden, UT 84405, United States
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Eyemart Express
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B
Review №1

Great place to go! I went yesterday for 2 pairs of glasses and the 2 women who helped me were amazing. And the one girl it was her first day on the job and she was so personable and helpful. Loved it!

la
Review №2

The Dr was pleasant informational, more informative than my previous Eye centers. From my experience I would be a return customer. Great pricing and Military Discount of 20% Great customer service and left with 2 pair of really nice glasses.

Er
Review №3

Eyemart in Layton and Riverdale locations did amazing and in hardly anytime and didn’t cost so much money!! Thank you and I highly recommend them!!

Ba
Review №4

Fast, courteous, and accurate. Back home using new glasses in 60 minutes from the time I left home. Very pleased!

Ro
Review №5

Outstanding service! Hannah and a fellow associate were excellent and fun to work with from the ordering of glasses to a necessary return visit to adjust the frame on the new glasses. Our thanks to all who made this great experience. Well done! Roy and Eileen Stuart.

ke
Review №6

They did a great job, and took less than one hour to get them done, thank you Eye Mart!@

Jo
Review №7

Dr. Roy Gibson in Riverdale is great! However my experience getting glasses at that location has not been very satisfactory. I go somewhere else to get my glasses.

jt
Review №8

Worst experience ever!!!!! I went in there looking for glasses and they told me my insurance was inactive .The Customer service was horrible rude and not helpful at all… I left went to Americas Best they was able to find my insurance was a good experience !! I

Wa
Review №9

We waited almost an hour and still had people ahead of us. There is only one person helping people. We had to leave. Hopefully we can pick up the glasses tomorrow.

Gi
Review №10

They did a wonderful job helping me out picking my glasses

Ke
Review №11

Just left Americas best (worst) after 20 years... EYEMART EXPRESS is super fast, super friendly, and cheaper with far superior customer service!!! You guys rock!!! Thank you so much for being professional on all levels. This is my pledge that I will remain loyal to a great business like this one!

Ja
Review №12

Great staff and amazing doctor, I didnt feel rushed during the eye exam. Definitely referring family and friends.

En
Review №13

We visited the clinic, my son and me, for a new prescription for the both of us. It was a positive experience from the beginning, everyone was so kind and so many affable people, very professional. We left very happy and confident we will receive the glasses we need.

To
Review №14

Fast and inexpensive was great service!

Ad
Review №15

I had a very pleasant experience at Eyemart Express in Riverdale, Utah. Dr. Roy Gibson was very friendly and made my visit feel personal. He took time to explain to me what was going on and answer all of my questions. The lady in the customer service area, (Jennifer), was very nice and helped me find glasses that I really like. She explained my options and helped me get the most out of my insurance benefits. I would definitely recommend this place to anyone.

Je
Review №16

Wonderful doctor and workers. It was my first time getting contacts and the doctor was very thorough and educational and answered any questions I have. The price was also much lower than I was expecting. Highly recommend!

Kr
Review №17

This place was fantastic! Not only was I able to get my boys in for same day back to back appointments on their optician side, they were able to pick out their glasses and were made in 34 minutes!! You can’t beat that glasses are made in under an hour! First time experience for that and wow!! Each kiddo picked out 2 new pairs! Customer service was fantastic! Jen was so great! And the entire office staff worked so well and had incredible patience for my older son with Autism! Thank you all! We will definitely be returning customers and I’ve already referred my dad!!

Jo
Review №18

Hannah, Darby, and Jeremy. These 3 made mine and my mothers day today. I brought my mother in to get an eye exam and some seriously needed glasses. They all 3 took the time to check on me while I was waiting on the eye exam in the lobby and even educate me on some add ons for glasses and just what goes into a good pair of glasses in general. Jeremy was great here and I wanna thank him so much for taking the time. He even had to deal with an irate no masker which he handled proffessionaly and very politely. Once my mom got out Darby took the time to make sure she found the perfect pair of glasses and even let us know about a deal to get a 2nd pair for a great price. We added some sunglasses to the day and my mom could not be happier. She took the time to reassure us of our excellent purchase and explained every benefit we receive from shopping here which included scratch warranties! After picking them up Hannah and Darby both wouldnt let us leave until they made sure both pairs of glasses fit perfectly and comfortably and thanked is for shopping with them. These three as well as the eycare doctor made a wonderful team today and I could not.be happier with their help. Thanks guys!

er
Review №19

Very rude and unprofessional, went in to get new glasses with a prescription form else where. The lady there pulled up my insurance and said I didn’t have coverage that it was terminated, when I had just used that same insurance at the other place and was active. I went to a different place and ordered my glasses with the insurance no problem. I Will never go back again.

ni
Review №20

I was on a 2 day visit with my daughter out of state when my glasses broke, I cld barely see, she took me to eye mart and I got an eye exam and glasses done in under an hour. I was extremely happy I could see for the last 24 hours of my visit. I hadn’t seen my daughter in almost 3 years as she is in the Air Force, so my time is extremely precious with her. Thank you eye mart for being so quick and friendly, will be definitely looking for their store when I get home .

Mi
Review №21

I was treated very respectfully even though I had to wait for assistance. Options were well explained to me. The gal who helped me enjoyed what she did there.I was surprised to get my glasses days sooner than I had expected. The gal who helped me get them adjusted was patient and helpful. Great experience!

K.
Review №22

Great Dr. Great prices. Got glasses in a very short time. Good warranty. What else can I say!

co
Review №23

They were very polite and efficient. my son had never had his eyes checked before and the doctors made it comfortable and fun for him. his glasses were done much faster than what they had quoted as well.

Ro
Review №24

Came here for the 1st time. The staff is amazing!!! From checking in, to the doctor & finally the folks that help out with the lens & frames. Plus you can get glasses within a hour (if your prescription isn’t complicated) After today this is the only location my family & I will go to from now on. Highly recommend. Prices are amazing here, depending on what you do to your glasses you can spend less than $200 on 2 people, 2 eye exams & 4 pairs of glasses. Not kidding I’ve done it! Stop paying an arm & a leg for eye exam & glasses, come here to Eyemart Express you won’t be disappointed

Ni
Review №25

Great service! Great people... I had to wait while my son got his eyes checked, they were so great to sit and visit with!! Going back when I need more glasses.. Referring my friends

Am
Review №26

Not going anywhere else for glasses. The eye exam was thorough and the eye glasses are quality and priced for my budget. The customer service was dar better than anywhere else even with the “Karen” we all had to listen to.

Mi
Review №27

They people working were great, They got my glasses done SO fast!!! I was happy to walk out of the store with my glasses. That was huge. I appreciate all they have done for me.

Sa
Review №28

Wonderful kind and helpful knowledgeable staff. Got my new glasses in 8 minutes I also got buy one get one free. Absolutely going there next time.

Li
Review №29

I arrived early for my appointment but they still took me back right away. And the exam when great and when it was a time to pick my frames they were of great help and had them ready within 20mins! Definitely will go back!

Ch
Review №30

Friendly, knowledgeable and professional staff. Dr Gibson is fantastic, he took time to explain things to me and made me feel very comfortable. I did not expect to have glasses the same day and walked out with 2 pair in under 30 minutes. I will absolutely return and would recommend to anyone needing an exam or glasses/contacts.

Da
Review №31

The people at eyemart are fantastic my wife has had 4 strokes and is basically a toddler in an adults body she can not speak but the doctor there took the time to work with her to make sure she received the glasses she needed

Do
Review №32

Got 2 pairs! Love the frames! Staff was very helpful! Great prices! They were done in less than 1hr. Looks great!

Da
Review №33

Eyemart Express saved me $200 from the quote I got at the Dr. office and that was for two pairs instead of just one that was quoted! Amazing! Plus both pairs were done with in 15 min! Their customer service was great as well! Will definitely be going back!

St
Review №34

Very helpful, great prices and my glasses were done in 29 minutes. I would recommend Eyemart Express over and over again.

ca
Review №35

They were very helpful! Very friendly service! I was very impressed after having such horrible service at Americas Best..

Ma
Review №36

Excellent customer service, getting the glasses was fast, easy and convenient. My daughter loves her new glasses!

Ro
Review №37

These are the best prescription sunglasses Ive ever had. They look good, the fit is comfortable, and above all else, my vision with these sunglasses is superb. Its great to be able to see so well while cycling, driving or just chilling outdoors.

Ta
Review №38

Absolutely incredible, the people were wonderful. Everything from the walk in greeting, to leaving. The Doctor really spent time, talking about my sons eyes, and caring about how he was seeing. He picked out the glasses, ordered them and got them in just over a half hour. Meanwhile they fixed a pair of mine, replaced the glass, and had it ready to leave, before I left the store.

Ha
Review №39

My experience was one to remember at Eyemart Express. The custom service was absolutely wonderful and professional. I got an eye exam, a prescription, picked out two pairs of amazing glasses, and had them made in 30 minutes. Rose, the manager, was extremely helpful and kind to work with, along with the rest of the employees I would recommend Eyemart Express to everyone and anyone. They also informed me on their new locations. Go to Eyemart Express, you will not be disappointed.

Di
Review №40

Absolutely the best place to get your eyes checked. Marlene your the best 😊. Great customer service, so nice caring and very knowledgeable about her job, Great personality. Thank You Marlene!♡Dr. Roy Gibson explains everything. Listens to your questions and answers them so you understand. Thank You Dr. Gibson and his staff.

Lo
Review №41

The check in took a few minutes, the doctor was very informative. The staff were helpful in helping me pick out my glasses. The prices are low to moderate, with a variety of frames.

De
Review №42

The staff was very kind, helpful, and informative. The glasses were done quickly. We feel we received great service at a great price.

Ta
Review №43

I have NEVER had a pair of glasses that fit my face like these, I absolutely love them! Also, Darby was awesome at helping me pick the right frames! I have an extremely strong prescription so I did have to wait for a week and a half but my new glasses are the best I have ever had!!!

Sa
Review №44

Cole was very helpful to get the best deal, the glasses were ready quick, a nice young lady with brown hair helped me fit them. They work great. Great price and AMAZING staff.

Mo
Review №45

I never expected to actually have fun while shopping for glasses- but Jennifer was hilarious and so helpful! We had a great time picking out lenses and looking at a variety of customizations. Jennifer was beyond patient and helpful and went out of her way to make sure we got everything we needed. Thank you!!!

Li
Review №46

Doctor was very nice and fast with my exam! Lots of glasses and VERY AFFORDABLE PRICES, out of pocket I paid 30 dollars for two glasses... I got them that same day as well... Never going anywhere else, not to mention their staff is very very friendly and are very helpful

Ca
Review №47

Glasses Super fast! In and out in 15 minutes. Glasses ready same day and before promised time.

Gi
Review №48

This was our first time going to Eyemart Express and it was a great experience!! Everyone was so friendly and helpful. I would most definitely go back and highly recommend Eyemart Express on Riverdale rd.

Ro
Review №49

Im in the market for new glasses. With prescription in hand I decide to try this nice new shiny Eyemart Express on Riverdale Road. My first visit was less than stellar as the person that greeted me, began by telling me of everything wrong with my current pair of glasses; how they were too small for my face, how far away from my eyes they were. I really didnt come in to get beat up on, I just wanted a new pair of glasses. After that attack I simply left. I did try one more visit seeing there were other associates helping guests. I asked a young man about computer glasses with readers and he said he thought that they could do that. He asked if I had a prescription which I did, he took it and I again asked specifically about workspace lenses which are designed for computer work, close up work and field of vision to about ten feet. He left the showroom floor and came back with Rose, who is either a manager or lab tech. She didnt say a work to me, just jumped on the phone and called my optometrists office! She then kept asking the lab tech of there was a specific script written for the computer lenses. She actually got very rude and ignorant with a person from a different eye center, one mind you that has been serving this area for well over fifty years! She finally hung up on this guy that had been blindsided by her attack and asked if I was the customer inquiring about the computer lenses. I said I was but would not be giving this place my business because of their lack of customer service. Too bad that a place like this cant hire decent people to work with the decent people of Riverdale and beyond.

Ma
Review №50

Change it on Mars Express looking for inexpensive glasses but not sacrificing and quality and I got exactly what I wanted I got glasses I love they are exactly what I wanted and they didnt break my pocketbook

El
Review №51

Very friendly environment and fast service I had my glasses made in 30 minutes

Cl
Review №52

I’d have to say they were excellent. And the speed of getting the glasses and a reasonable price. Definitely going back. My son loves his new glasses.

Su
Review №53

I went to several places to look at glasses, before going to Eyemart Express. The staff was very helpful and honest with me when choosing my glasses. Willing to spend the time to be sure I got what I wanted.

Mi
Review №54

My sons glasses were taken on Friday. We went in Monday at 4pm with no prescription and no appointment. He had a new pair of great glasses in an hour. Eyemart is not in our network for insurance but the price was more than reasonable. We have found a new eye care place.

Da
Review №55

Great customer service.It was my first time there I really got my moneys worth.Great bang for the buck.

Ji
Review №56

I was SO happy with my experience here! The eye exam was very impressive. I have a few complications & the Dr even communicated with my primary care physician. The glasses are fantastic! The way they placed the progressive perscription is honestly the best Ive ever had! Ill be coming back to this Dr & facility for sure!

Je
Review №57

Were nice when I walked in until I asked for help getting my glasses adjusted that I bought online and the guy who helped me was rude about it since I didnt buy them from you guys

MC
Review №58

Quick turnaround! Awesome customer service! Affordable prices! Would highly recommend!

Jo
Review №59

Fast, caring and courteous service when I lost my glasses. New pair made in 29 minutes with a discounted price!! The Best!

Ro
Review №60

Great customer service! I looked around at a few other places but the customer service is what really sold me, very helpful in finding frames. Great running my insurance. Definitely will be coming back in the future.

de
Review №61

I got my glasses at the riverdale location and they did a great job ! I got my glasses in like 30 minutes. The manager, Rose, is absolutely amazing she listened to everything I wanted in my glasses. I am very happy with the results and the staff was so friendly and welcoming. I would highly recommend going to this location!

Ta
Review №62

Originally posted about a bad experience. However, 9 days later they have gone above and beyond to make the experience better!!So grateful that they took the initiative to reach out to me and try to correct the issue. I now feel valued and appreciated as a customer, where I hadnt before!Also, the independent eye dr, Dr Gibson, is beyond phenomenal and I will recommend him to everyone!Im leaving this as 4 stars since I did have the negative experience.

Na
Review №63

Dr. Kofoed Was amazing!! He was constantly teaching and telling me why my eyes were how they were. I really appreciated that especially because I have major chronic medical conditions. Although he was the same way with my daughter. I loved him! In my 15 years of being very sick he is one of the handful of docs that actually help and care

Di
Review №64

I accidentally broke my glasses, stopped in to buy a cheap pair of readers for a temporary fix. Left with 2 amazing pairs of prescription glasses in less than an hour! Out the door for just over $100! GREAT attentive customer service as well! So glad I popped in there, THANKS GUYS!

Ma
Review №65

Really great experience. The staff were friendly. The prices were fair, and they even let me watch the technician as she created the lenses, which were finished in less than an hour. Overall great experience.

Me
Review №66

Jen was super helpful!I lost my glasses right before Christmas and she really helped ease the stress of needing glasses in a hurry.

Lu
Review №67

Jennifer was excellent to work with. It was so fast! We went to eat and both pairs of my glasses were ready before we were done with dinner!

Te
Review №68

Loved the comprehensive eye exam. The staff was patient and intent in helping find the perfect frames for me. I would highly recommend going there for your eyecare needs.

Os
Review №69

I am so glad we walked into this place. They took such good care of my family. I definitely recommend Eyemart Express!!!

Ni
Review №70

Super quick service, and even with the Covid nonsense going on, the customer service was excellent and didnt treat me like I had cooties!!! Had I not shown up a half hour before closing I would.have had my sunglasses the same day!!! I know where Im going for my next eyeglasses

Da
Review №71

For my first experience at a eye doctor they were awesome very helpful in helping me in getting fixed up in glasses very fair priced as a guy with no insurance it was very affordable I would recommend then to anyone Im very happy with them

To
Review №72

Good price, good quality, fast service. How could it be any better than that. Helpful and friendly staff. Will be my go to place for glasses. Thanks!

Ke
Review №73

Cole was awesome in helping me to select the perfect pair of glasses and sunglasses. Rose, the manager was very helpful as well to get me the best price. And both pairs of my glasses were done within 2 hours!!!

M.
Review №74

53 minutes from open the door to the store to having a transition lens pair of sunglasses. Really impressive response time and service. Thanks!

Mo
Review №75

FAST! Super selection of designer frames, clean, well lit, friendly and helpful staff. Almost drove by, outside store front doesn’t highlight how great this store’s selection is. So glad we stopped. Back to school special got us two pair of stylish designer frames for less than I had planned. Thank you Jennifer and Brandy for being so helpful with my teen’s picky selection process. A+

Ti
Review №76

I was so impressed with the fast and friendly service. I will be referring all my family and friends to the Riverdale Eyemart Express. They were so good to take care of me and the hubby buying glasses for us is such a chore this place made it fast and simple I like how they didnt try to pressure you to purchase the most expensive rims and the prices were so amazing that we got some prescription sunglass also all 4 set for the price of 1 at other places thank you to all the staff that made this a pleasant experience for us, your the best!!!

An
Review №77

First time getting glasses and they were very friendly and helpful. Both the optometrist and the eyewear staff were great! Also, everything is so clear now. Its wild.

Ro
Review №78

Friendly service.They were willing to try to fix glasses that were not sold by them, something the other place was not will to even try.My new glasses were ready in 14 minutes

Me
Review №79

I just bought 2 pair today at the Riverdale, Utah location. What a positive and enjoyable experience. Rose who helped me was so AWESOME to work with and made my experience a positive one. Thank you Rose!!! Ya have a customer for life.

K
Review №80

Everyone was very attentive. Service was quick and informative. There were three employees and one seemed to be in training and they were still very helpful and accurate and courteous.

As
Review №81

Dr. Gibson was awesome he was so patient with 3 year old who kept moving all over the place. And the ladies up front were very helpful in picking glasses for him. I would definitely recommend this place

As
Review №82

I am a woman that does things when I think about them. I hate making appointments because usually by the time the appointment comes around, something has come up and I cant make it. The eye pros and eyemart express really fit into my *I need to just get it done now* life style. Went in at 10 am and was done by noon with my glasses! Best experience ever!

Ag
Review №83

They are so professional and although it was busy, the customers also were kind and patient.Big shout-out to Rose, Dr. Roy Gibson and Michelle. They were so patient, kind, informative and so knowledgeable.

Ke
Review №84

These guys are amazing. I came in and picked out a couple frames. One for clear, and the other for tinted lenses. They quoted 30 minutes for the clear and 1 hour for the tinted. Under-promised and over-delivered. They had the clear glasses done in 23 min and the tinted in 30 min. Great quality frames. They even had white frames for me. Hard to find elsewhere. Ill be coming back.

Br
Review №85

Awesome place to get your new glasses same day! More like same hour. Thanks again!

Ke
Review №86

No insurance. Talked to Hannah at eyemart about 2 weeks ago. She set me up with cool glasses for a very good price. Her customer service skills are great. I had lots of questions. She was very patient with me.

Pa
Review №87

Great service and results! This was our best experience ever with getting new eyeglasses.

Ch
Review №88

It was the best experience I have ever had at any eye glass place. They had my glasses done within 39 minutes of my purchase. I was very happy and will for sure be going back for any eye glasses or contacts!

Tr
Review №89

Was very pleasantly surprised with how easy & affordable it was to get my glasses here! Loved the experience & how fast it was! I will definitely be back!

Bl
Review №90

The customer service was amazing! Got a really good price on my glasses, and got to walk out that day with my glasses. Highly recommend eyemart to anyone!

Ju
Review №91

I walked into Eyemart Express just to see if they took my insurance and walked out hour and a half later with a wonderful pair of glasses.. Everyone there treated me like I was the only customer there eventhough they they had a lot of other customers there Great personal service..

As
Review №92

Everyone was extremely nice and very helpful. We had an exam done and our glasses were done within 1 hour! All in the same office! We will definitely be a customer for life!

J.
Review №93

Awesome customer service very attentive and very knowledgeable. Didnt try and sell me what I didnt need or want, just what I asked for and had my glasses done in a half an hour!!!!

Na
Review №94

What a joke. The absolute worst customer service Ive ever experienced when buying glasses. When I arrived, I was one of two looking to purchase glasses. An employee named Marlene showed me to the glasses on display, and then went to inquire what my insurance would provide.After choosing the Nikes frames that I wanted, I saw that she had ditched me for some guy that was there to pick up his frames. So instead of finding another employee that could give him his already made frames, she choose to abandon a customer she was already working with.I watched as Marlene told one of her coworkers to assist me. This employee walked over to me, with a vacant unsure expression. I explained to her that Marlene has my insurance information and knows what theyll pay for. Apparently, that was the wrong thing to say because her response was: Im going to help these people first. And proceeded to help a couple that (literally) just walked through the door.I was stunned. Marlene gives me an apologetic look, and yet makes no effort to correct hers or her coworkers behavior. I gesture for my prescription and decide to take my business elsewhere to those that appreciate customers.So if you want to give money to a store that wont help you, by all means, piss your money away at Eyemart Express.

Ve
Review №95

They got my sunglasses wrong. They were clear not tinted. But awesome manager and employees.

Al
Review №96

Eyemark had my glasses done in a super timely manner! Great prices/deals and really clean! Definitely would recommend!

Sa
Review №97

Quick and easy. I brought in my current prescription and chose a pair of frames. Eye mart had themand had them ready in 9min.

Tr
Review №98

Very friendly, very fair price, received earlier than estimated, the person that made my glasses came out to make sure I was happy with them when I picked them up. The best prescription glasses Ive had yet.

Sc
Review №99

Great store, extremely fast. Darby was very nice and helpful, and I felt like I got good glasses for a pretty good price.

Wi
Review №100

Very fast and affordable.. Very impressed.

Information
4 Photos
100 Comments
4.8 Rating
  • Address:4115 S, Riverdale Rd Ste B, Ogden, UT 84405, United States
  • Site:https://eyemartexpress.com/get-glasses/Ogden/84405
  • Phone:+1 385-247-7649
Categories
  • Contact lenses supplier
  • Eye care center
  • Optician
  • Sunglasses store
Working hours
  • Monday:9AM–7PM
  • Tuesday:9AM–5PM
  • Wednesday:Closed
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–7PM
Accessibility
  • Wheelchair accessible entrance:Yes
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