If you want good flavor at a good price come to gourmet vapor. Very friendly especially kiera ..she is very knowledgeable and will get u the best set up possible...
Great vape shop in ogden
Always great customer service, the staff is super kind every time we go in (shout out to Austin). They have a variety of flavors, offer great deals often. And their prices are always fair.
I love this vape store. The employees are always very helpful and very kind. They always help you to find what you are looking for. I feel nothing but good vibes from everyone there. Its a great place if you like to vape. 😊💖
They are knowledgeable and ready to help gave me good helpful advice for my purchase. I recommend them. I drive quite a bit to get to them
This store used to be awesome, but just over the last year has taken a major dive in customer service. During COVID I have been ordering my juice online to pick up at the store. My most recent order of almost $80.00 in juice, I called 2 days later and was told “it will be ready tomorrow” over and over again! Then when a week had past and the final time I called to see if it was ready I was told “the person that makes the juice wouldn’t even be in until next week”. This same issue happened last time I ordered also. I have used this store since it opened its doors and I have never seen a separate employee just to make juice. It seems this store is now run by lazy kids that just don’t care. There are SO MANY more places to buy juice, even online; so my advice, take your money to somewhere that actually cares about its customers. More than a week for an order of juice is absolutely ridiculous! I could have ordered some online from a different company and had it shipped to my door by now!UPDATE- so while writing this review I decided, before I post it, to run into the store and use all my reward points (because I will not be shopping here anymore) and ask some questions. Low and behold there was an employee in the juice making room and when I asked about them making juice I was told the employee was “MAKING JUICE FOR ONLINE ORDERS”! So not only was the customer service terrible they also lied to me out right!I’m sure this review won’t change or amount to anything, but I hope it helps anyone looking to order juice if you are days or weeks away from running out.
I prefer this place the sell cheap coils and tanks
Austin helped me out so much!! He was very knowledgeable. I came from another vape shop, pretty clueless. He was very patient and hooked me up. Very much appreciated 😊👍🏻
Loved this store!! Kiki helped me find the right product that was fit for me. I highly recommend her and this store!!
Great place and friendly staff willing to help in anyway. Lots of inventory as well!
Ive always liked the place because it looks very high end on the inside, very well decorated. Ive had a terrible experience in that store and I still hold on to that experience and thats why only 4 stars. I can say that today was the reason for 4 stars instead of 3 because the guy helping me was awesome!!
Wide selection, friendly staff. I would recommend.
Very professional and helpful with advice on mods, tanks, etc.
Kiki was super patient with me and helped me get two flavors I wanted for a really good deal! Super nice inside as well!!
Great prices and friendly staff!!
Kiki was so helpful and funny I will most definitely be back
Was having problems with my vape kiki and the odd fellow helped diagnosed the problem amd got me in to a new setup!! Thanks guy!!
Staff is super knowledgeable and always a joy to work with!
I love this smoke shop!! Lindy and Austin were so amazing and they were soooo helpful in picking out a battery and charger. They were super nice and listened to my concerns. Love this place!!!
Never have anything I need this place is trash
The workers here are awesome! They always make my day!
The young man and young lady working was very helpful. They spent a lot of time helping me with my vape and getting new products-and I truly appreciate it. I was in there on 9/23!
I am new in the area and used to vape while living in Australia. I came in here and Shelby was super kind and helpful. Highly recomend to anyone who needs anything vape related to stop in and pay her a visit.
I never know what Im getting before I go in there. The girls in there are awesome and have never steered me wrong. Definitely my favorite vape shop.
They were so helpful! Walked me around, explained how each worked,helped me find what was best for me with my budget. Lots of selections and the juice was really good too!
First and only time I ordered from this companys site my credit card info was stolen and used for X rated websites.
Little more pricy but premium liquid so guess to be expected
Linda is a beast. The best. 100% never going anywhere else. Because of her. Give her a raise please 💕
Apparently they close for lunch. Door locked at 12:30
Good place friendly service. I have had only one time going in where the gal behind the counter seemed grumpy but she wasnt rude and genuinely tried to be kind and courteous so it would seem they are human lol. Great place and great deals if you sign up for the program edit: I have had a problem with cardos bought separately they do not work so just buy them in the three pack never had a problem with them then.
The staff was friendly and helpful. Keeps a great attitude even with difficult customers
This place is awesome! The only place I come for my vape needs and the staff is super smart and helps me with everything.
Went in the other night and Colby helped me out with some new juice! He was very helpful and like everyone there gave great customer service. They have a Ton of different juices whether house or premium! Great atmosphere and in my opinion the best rewards system in Northern Utah! Been going there for the last couples years and Ive never been dissatisfied! I Highly recommend this place!
This is by far the best shop Ive been to. They know what theyre talking about outstanding customer service! Very good selection of juice and mods. I feel like its 5 shops in one. They will always have my service. Ken does his job very well and gives the love! Amazing shop!
This place is awesome! They carry a lot of my favorite menthol juices I like.
Such a good experience, came in got exactly what I was looking for without a hitch!! Highly recommend going here!!!
The ladies working the morning shift are always so helpful and sweet!
Excellent service from Jon! Helped me stock up with some 🔥 flavors. Definitely recommend this shop!!!
Amazing selection of mods, friendly staff. They always have mods I can’t find anywhere else
Always loved this place!💕
I work at Gourmet Vapor in Ogden,UT and I have seen a lot of vape stores in my life but this one has to by far be the best I’ve ever seen. All of the employees are amazing and they welcomed me as soon as I walked through the doors. The owner Kacy is by far the best boss I’ve ever had, he takes customer care to the next level and he has this way of making you feel welcome the second you meet him. Linda is another associate and she knows her stuff. She always puts the customer first and she knows pretty much every question about any mod or tank we have. Shelby is another associate and I learned everything I know from her, if I have a question about anything these two girls are my go to’s. I haven’t met the rest of the staff yet but I’ve heard some amazing stories. Most stores will tell you they have amazing customer service but it’s not always the case, in the case of Gourmet Vapor, they have the best customer service I’ve ever seen and they genuinely care about the customers, even before I started working here. I love everything about this store and they have some of the best selection of juices, mods, tanks, coils, and disposable mods ive ever seen in Utah. If you’re ever in the Ogden area Gourmet Vapor is the place to be!!!❤️❤️❤️
I love this vape shop. It has everything I need and the employees are very help full. Linda has been very help full with ask of my and my girlfriends questions. Will recommend to everyone I know
I would give them 0 stars if I had my way. They are not pet friendly. If my dog isnt welcome then I refuse to shop there anymore.
I’ve never had any issues with Gourmet Vapors. They always have a great selection of juice, the staff is so friendly and usually remembers what I like. I asked for a product to be ordered, something had fallen threw and Ken was kind enough to make it right with me. I’ve heard everyone else say they like this or that place more, but I’ll never change my mind! Thanks team! Job well done.
One of the nicest vape stores in Ogden or the surrounding area. Cool display cases and a huge wall of different flavors.
Linda was very helpful in getting me started on a new setup..thank you linda!
First time in this shop and kolbe was a huge help! This will be my new favorite vape shop!
Best place in town to go to for all vape needs. Linda was amazing with heloing me get what I need
Great first time shopping experience at Gourmet Vapor. The shop was busy, but staff was quick to welcome you and meet your needs. Juice selection is amazing as well as their mods and tank selection. I would recommend to others to visit their store. You will not be disappointed. The 1 star reviews are not accurate of the experience I had at this business. Thanks!! I will be back for my vaping needs.
Was able to get in and find a good flavored juice and a nice 4 bay charger. He originally told me the wrong price, but lowered it back down to his original price when the charger was more expensive than he thought. Great customer service, highly recommend this place
All staff members are super friendly. Linda is particularly knowledgeable and helpful. The prices are reasonable, the hours are convenient, and the selection of product is pretty great.
The staff is always super helpful and knowledgeable. They try to save me money by letting me know about deals and promotions. Speaking of those they have a members program and will text you coupons once or twice a week. Just today the sales rep. Cesar told me about 30 percent i could save i bought more and paid as much as i originally planned. The only reason i didnt give 5 stars is that once i went in looking for replacement coils, they were out of stock and a different sales rep not Cesar lol offered me a different coil. That coil it turned out didnt work with my mod which i feel he should have known seeing as i showed him the mod when asking for the coils originally.
Great place the owner rocks and is very helpful. Prices are better then any place Ive visited in utah. I wont purchase capes or the juice from any other place then Gourmet thanks guys for always hooking me up when I visit.
Never coming here again I spent way more money than I should have here every time I come here it’s for two things. Juice and an atomizer. Every time they are out of the exact one I want, so I’m switching atomizers and flavors every visit. This place cannot keep a normal stock in for the demand apparently.EDIT: I went to the competitor Vapor Mania and they gave this place the benefit of the doubt, when speaking to them about why I will no longer go to gourmet vapor, they said that it may be because customs has been holding vape shipments recently all over the valley so that’s why stock may be low. Although they mentioned that’s why they order double lately for that reason.
Bought a tank on Sat, it was not in original packaging because it was in the showcase. It leaked a tankfull of juice the first time it was filled. I took it back the next day and they refused to exchange it. I changed the coil and tried to fix it, but it still leaked. Gave them one more chance to exchange it today, they still refused. Ive bought all of my vape stuff from them since they opened, a $35 tank has lost them $100s of dollars in sales because I will never walk into that shop again. A business that does not back their product for good customers does not deserve to succeed.Do yourself a favor and dont buy anything that is not in original packaging. Or even better, find another shop to spend your money.
Shelby was courteous and kind! Thanks for the awesome service.
Amazing Customer Service, and great prices. I Was Incredibly Impressed with Their Willingness to help me out, and Their complete understanding of What they had to offer. This Place was not my regular Vape shop But It sure as heck is now! Great work guys. Looking forward to Visiting again.
Sent my online order to the wrong address. When I emailed them about it, no one responded. My bank reversed the charges, but I still havent heard from these guys.
Terrible customer service!! Bought a vape not even a month ago and it stopped working. I took it in and they said there is nothing they could do.
Great place! Cheap prices to!
This is the BEST VAPE SHOP, in the West!! Im from back East and Im so Grateful to have found Kenny and the Guys!! I wouldnt and havent substituted, going to another shop, due to their loyalty and kindness and neither will I! Great juices in house and stock, great atmosphere!! Lifetime customer-Fact!! Thanks guys, for all you do for me!!!! With Gratitude!!
Torn on how many stars to give. The employees are wonderful and knowledgable but they are always out of everything! Every time we go in they give us options for juice but then tell us they dont have it. 1/2 the time they are out of the coils we need. When we do get juice it is always good and the prices are grea . Just wish they would carry more of the popular flavors. We keep going back because of the atmosphere there.
Very nice staff, and the one juice that I bought from them was good. I give it only two stars because they had no menu to look at juices and they list the recipes to their house juice that I liked so I couldn’t buy that particular juice anymore.
Always helpful and respectful when Im in. Linda is always a pleasure.
Fantastic shop! These guys know their stuff! If you want to have a forever shop then go here and ask for Kenny, Chris, or Colbe. These are the top of the line guys. Try to avoid Garth if ya can. He can be pretty rude with his know it all attitude.
If you are in need of Vape accessories or juice make sure you come here. Shelby and Linda will take care of all your needs they are great!!!
It was a great time the lady helped us right away a as soon as we came in she helped us find a rda and was also helping look at other mods and gave us her input on mods that we’re good and would still work after getting dropped
My sister and I both shop here and both of us love it. Very kind and very efficient.
Very knowledgeable staff. Their flavors that they make in-store are superior to anything Ive tried. They usually have great sales going on too.
Linda was awesome and so was kacy Is a stud.
I went in to buy a new mod because unfortunately mine broke. I only had a limited amount of money but the sales person was so nice helping me. He helped me figure out what option would work for me. He cleaned my my old tank and helped me put it together. He was one of the kindest, most knowledgable salespeople to ever help me anywhere. Ive been going to vape shops for over 10 years and Ive never had such an awesome experience with any. Would recommend to anyone needing to buy new equipment or for any questions about the vaping process & products.
Spent on atomizer and juices now they dont carry the filter and they dont know when they are getting more. Juices same thing. Dont waste your time
If I could give more than 5 stars I definitely would! As soon as I walked in I was greeted by Austin who attempted to help me find a new atomizer for an old tank. He went back and tried to find it but was unsuccessful, although they weren’t able to find the atomizer their customer service skills were amazing! All 4 guys came out trying to help assist Austin. That’s when Kenny changed direction and tried helping me find a new tank. He was so knowledgeable on the products and instantly found me a tank that was compatible not only with my mod but my budget as well. The store was so organized and clean, I definitely found my new vape shop! 👍 thanks guys for the great service and friendly vibes!
Love coming here wont go anywhere else!Colby is awesome and very helpful. thanks for being awesome!
Super helpful and knowledgeable. Great stop for all of your vapor needs in Ogden.
I have no knowledge about vaps, but after a stroke and heart incident, I had to quit smoking. I went into this store knowing nothing. The gentlemen that helped me (3 total over 2 visits) were patient, and willing to explain the various products. I have what I need and am very happy with my purchases.
I went to a couple of different vape shops to try to find some pieces for an old KangerTech Vape that I have. No luck. I came into this shop and Linda was able to help me right away! She was awesome and knew exactly what she was doing. Not to mention the shop itself is a very nice place, Im quite impressed!
Recently purchased a tank. And the airflow was broken. They would not replace it. Very disappointed in this shop as to it’s manufacturing issue. I was told to just super glue it. Not the kind of customer service I expected.
They always have the best service!
Very friendly and helpful. Informational and educated.
Not a bad shop until they post their holiday hour above eye level and locked the door as I put my hand on the handle. So lost my business.
Linda was an amazing employee and helped me pick an awesome juice
Great customer service. Had an oversight happen manager made it right soon as it was pointed out. Really appreciate the great service and good products. I will be recommending this store and shopping here in the future. Thank you for making your customers happy!
I love this shop! I recommend it to everyone that vapes that I know. Kenny is an amazing person who always knows what juice i will like if he ever leaves Im never going back and Im burning the building down.
Great selection of premium juice. They also have really good deals on their products very frequently. Ken (the GM) has helped me several times and provided fantastic customer service.
Outstanding service, and friendly to newcomers.Im a first-timer looking to transition from tobacco. Id done some research on vaporizers a few weeks prior, so I had a general idea of what I wanted. But I knew I wasnt quite at the point of making informed decisions. They helped me figure out just what I was looking for, walked me through a few devices functionality, and at the end, threw in some free e liquid.
Kenny helped me last night! He was super friendly, answered all my questions, and suggested my new favorite juice. Love this place.
I absolutely LOVE going to gourmet vape. The employees there are so nice and awesome to work with. Jake helped me and he was so amazing. I only go to very few places and gourmet vape is always my first choice. They have great prices and deals as well. Thank you so much Jake for helping me today and being so awesome.
Great place. They frequently go out of their way to help you find just what you’re looking for, they have a great choice in Mech mods, regulated units, and tanks. Also one of the best selections in premium juice
Really nice staff clean and affordable
Ken Barnes is an amazing person! He has outstanding attention to quality and service! I have never been disappointed with anything from this shop, nor anyone who works here.
The people there are very honest to there opinion and I would trust them with all my vaping needs. I would have to say the best shop in Ogden. Thank you guys your the best.
Bought some coils for my tank and liquid but did not realize until I got home that one of the coils was previously opened and had juice in it. Gross. Very unsanitary. If they sold me a used coil then there is no way Ill trust their e liquid. The store looked high class and the salesman was nice though.
The very best customer service ever plus locally owned. They have my business as long as Im vaping. Thanks Kenny
Very knowledgeable and professional staff! Great prices and a very organized work space. I would definitely recommend friends to this shop!
Excellent service and knowledge of their products. I went in to purchase a new vape since I quit smoking. The young man who helped us was great!
Great selection, lots to choose from. Tons of discounts and coupons sent via text after joining the point program. I dont care to much for the house juice but all the options for premium juice make up for this!
Uriel has been super helpful and very knowledgeable. He was able to help me quickly and efficiently