Quick turn around on hedge trimmer sharpening. They got the job done in 24 hours and texted me when it was ready. Everyone I spoke to was professional and friendly. I am very pleased with the service received and will use them again in the future. They have a great selection of mowers for sale, including many electric options. Also several chainsaws and trimmers.
Wilkinson Supply will always take care of you! Great people, and service. They have always gone above and beyond on helping us getting back to work!
They are always able to answer my questions and have the best service
Love this family and they have me set up to get a sweet Generator! I know Wilkinson’s will take care of all your small engine and repair needs. Andrew was very friendly and Matt really knows his stuff. Highly recommend.
We just purchased a nice Honda snowblower. They special ordered the unit and I understand the supply/demand is crazy right now. The experience from start to finish was great! Matt and the staff were very helpful, informative and transparent. I would 10/10 recommend this company to family and friends.
Had a manufacturers warranty issue, although they didnt need to Wilkinsons stood up on their own and made it good. This is definitely a stand up company.Thanks Matt!
I wish I could give them zero. They have terrible customer service and I cannot believe how we were treated. I will never support them.
Service was awesome! Thanks for helping me find the right saw!
Great place to go for all your small engine needs!
Bought a lawn mower but they have much much more. The service was quick and knowledgable. We were shown options and felt we could chose what works for us. A landscaper referred us and we feel like we got professional help.
Support your local businesses! I have always enjoyed the warm and friendly customer service. Its not just about sales! Love it love it love it!
Good staff well educated . knew exactly what I needed. Willing to assist me and they were definitely well-stocked
Im just a homeowner/consumer, non-commercial user. Ive bought six different pieces of equipment plus different accessories and parts. Ive had extremely good experiences and the owners are great people. The only reason I couldnt give fine stars is because of how long it can take to have equipment serviced. I get it though... They supply and service many large commercial companies and so they may take precedence. Great place though. Like a guys candy store.
Used to really love this place. Had family speak very highly of it. I unfortunately didnt have a good experience here. I took my mower in and dropped it off leaving specific instructions to call me before any work was done on it so I could make sure it was worth the money. Matt told me they were three weeks out so I said I would take it somewhere else.He then offered to have me demo a unit and if I liked it I could buy it instead of waiting of repairs. I agreed and loved the demo. I called the next day said I want to buy it. Their staff told me Matt would call me back. After waiting at least two more weeks calling multiple times and leaving messages both on their machine and with staff I still hadnt received a call back.At some point I received instructions from Matt for their online system. After having three people try to use it without success I added that to my messages as well so they knew I was having a hard time with it.It was at this point I received notification from them that my mower I had originally brought in was completed and I could come get it. I then started to call Matt directly because I was specific that they needed to call me before they did any work.Eventually I was able to contact Matt and he was very confrontational and aggressive. He told me it was my fault that they didnt list they needed to call me on the work order, that no contact was made and that I shouldve come into the store. I had previously I explained I worked a 9 to 5 job in Draper so I couldnt make it in during regular hours.We were able to come to an agreement that I leave work early to make it into him and I called him that day to add a trimmer to the list of stuff we wanted taken care of. He confirmed our appointment. I leave work early and show up and he wasnt there and his employees told me he wouldnt be coming back in. While standing in line there were four people in front of me and every single one of them had the same issue I did about not being contact before work was done and not a single bill was under 150 that they had to pay to get their machines back.At this point I just bought the machine from another employee who we had heard great reviews about. The process was simple and they were kind enough to stay a little late and finish everything for us. We then dropped off another trimmer we were having issues with and asked them to again call us before work was being done.I then find out a couple weeks later that the mower we bought was supposed to have a packet that came with it with an owners manual, maintenance schedule, other stuff from the dealer and manufacturer, as well as a side discharge blocker for the mower. None of this was ever given to us nor were we called to come pick it up. At this point I called and asked them to not work on the trimmer and I would come pick it up. They told me they had already ordered a part and I asked them why I wasnt contacted first and they told me it still wasnt listed on my account to do so. I have also tried to get the new machine in for service many times with no calls back.After weeks of waiting for anything to be made right Im exhausted. This was very frustrating as a first time new $10,000 mower purchase and has left a bad taste in my mouth. I am disappointed because these guys were talked about very highly by other companies in the industry and my family. The nearest certified Ferris dealer is in SLC which is quite a distance away and it is frustrating I have to resort to those measures.
I have bought from Wilkinson supple 2 lawnmowers, 2 generators, 3 chainsaws, a hedge trimmer, a lawn trimmer and 2 Honda trax Snowblowers. The Wilkinson family are hard working and honest people. The only place I will buy from. I highly recommend them!
After my original review, Matt of Wilkinson Supply gave me a call to discuss my concerns which was a complete surprise.We had a candid conversation after which I had them work on my snow blower. They did as promised and I was blown away with service and professionalism. I will return and recommend them highly.
This family owned company is great. The staff are always willing to help. I was also impressed with the service work done on my mower.
Ive been doing business with these guys for going on fifteen years. The thing with Matt is he always makes it right. That is the kind of person I want to do business with. As a small business owner, if my machines go down, everything comes to a stop. I need my machines running or I dont make money and customers arent happy. Time and time again, Matt has gone the extra mile to get my machines fixed to get me going again.A couple years ago I had a problem with my trailer and was stopped on the side of the freeway. Matt saw me, pulled over, and helped me fix my trailer. Thats just the kind of guy he is.
I had this company rebuild the carburetor on my snowblower. The carburetor leaked Fuel and did not operate properly. After working with Matt he ordered a new carburetor and installed it on my snowblower. He gave me no compensation for the poor job they did rebuilding the carburetor. I paid for the rebuild and then had to pay for the new carburetor. Cost me almost as much as the snowblower is worth, perhaps more. Never take anything there again! Would not recommend them to anyone! Im not sure how Matt can have good conscience for his excessive charge for the work on my snowblower.
I bought a new snow blower at this place and had some trouble starting it. According to the ticket they poured a solution in the tank and it must have started because they gave it back to me stating it was running fine. Since then I have drained the tank twice ands refueled with clean fuel and used the solution they talked me into buying. I still have not been able to use it and for repair I will not take it back to these lazy characters.
This review is late in coming, but I felt the need to do a full review of Wilkinson. I purchased a lawn tractor and had a tuneup done on my Honda lawnmower. Matt and his crew are Awesome! I cant say enough about the friendly, professional service. No matter how busy Matt is, hell take the time to answer even the dumbest of questions from joe consumer. The tractor was an easy purchase, and turned out to be a great piece of equipment. The tune up was as advertised on the lawnmower. 5 stars here for great service and a locally owned business. Theres a reason hes been there for so long. Ive relocated since last summer, however, if I moved back, I would not hesitate to buy from Matt again in the future.
Great inventory a tree trimming and yard maintenance equipment and supplies.
Wilkinson Supply was totally awesome recently when my Cub Cadet 3X broke down. No fault of Wilkinson but a manufacturers defect they took care of it in a timely manor. I’m sure they will still be battling with the manufacture but Wilkinson resolved the issue in a timely manor so I will have the snow blower for the forecasted snow storm. Thank you Wilkinson, Matt, staff and the technicians that fixed it. I will certainly look at Wilkinson for my future product purchases.
This place literally has everything mowing you look for. Great place and service. Great people, Wish more people ran their business with such grace and empathy
Wilkinson Supply is a great place to buy a lawnmower. The machine they recommended works great! Thank you!
We buy all our lawn care equipment from them and their service is gr8!!
Great service
Im own a landscaping company, so Ive been to all of them, and the service at Wilkinsons is the best. Great selection, tons of parts, friendly staff, family vibe. Its a great place and they will always treat you honestly. I get a lot of questions from homeowners about equipment and I direct them here.
Never met a more stand up guy. For any equipment needs visit these guys. They will not let you down.
Great customer service. I come here for all my small engine machines during summer and winter. They are helpful, knowledgeable and quick. Jeremy was extremely helpful when I brought my mower to be fixed. He was able to teach me on what was causing the issue and was quick which helped me get back on my way to mowing my lawn again without a charge.
I needed to get an old snowblower running to prepare for the coming storm. I wasnt able to get the parts I needed shipped here soon enough from online sellers that are usually 2 day shipped *cough* amazon *cough*. I discovered my grandfather and also father serviced their snowblowers and all equipment at Wilkinson. I went in and discovered not only did they have all the parts I needed in stock, but the pricing was competitive with online retailers. I will definitely be back and recommend supporting this awesome local Ogden business that has helped my family for 3 generations.
I recently bought a Honda Snow blower from Andrew, he was helpful and made the process quick and easy. I even recommended my father in law to purchase his new snow blower here. They walked me through operation and service recommendations. I would definitely buy here again
The owners are always so friendly and welcoming and make sure that you are taken care of. The employees always have smiles on even when it is busy! I have bought a couple things here for my husband and everyone was so helpful! I will always recommend it here!
Awesome place to go get all your small gas repairs done. Mechanics are very skilled and knowledgeable. I have known Wilkinsons for a couple years now, I wish every business was ran like this. store has everything youll ever need. Owner Matt Wilkinson is a very reasonable guy will always give you 100% satisfaction
Amazing company to work with, very knowledgeable and they take great care of my mowers!!!!! I send everyone I know to Wilkinsons
I just got my riding lawn mower back and am very pleased with how I was treated throughout the whole process of having it repaired. Very fair pricing, very customer service oriented. I would highly recommend Wilkinson Supply. Last year I purchased a Cub Cadet weed trimmer from them, they had the lowest price and they were already built so I didnt have to go through the set up on my own.
These guys are great! Its nice having experts to help me find the right equipment. Thanks for being the best!
These people are great! They fixed my snow blower before the promised date and for LESS than the quote they gave me when I dropped it off! They were great to work with. They have earned my small engine repair business.
Personal service and family owned. Id much rather buy here than a Big Box, and their prices are extremely competitive!!! Plus they service what they sell.
I typically only leave reviews for extremely negative, or extremely positive experiences. I would rate Wilkinson 10 stars if possible. After some engine failure on one of our riding mowers Matt and Andrew went above and beyond to make things right. They are awesome to work with. They have earned my continued patronage. Thanks for contributing a great deal to my small business. -Carson OverLand Lawn and Landscape
Gave me a discount on some older product they had in stock. My go to for supply and small engine repair.
Great service and information to help me decide which item to buy. They also took care of the manufacturer warranty for me. I will definitely return when I need lawn care or landscaping equipment.
This is a great place to get all lawn equipment serviced. They are very prompt about getting it done and the variety of equipment for sale is impressive too.
Great Service. Extremely friendly. I took a snow blower in for repair and had it back the next day. The price I paid was much less than what I was quoted and the Snow blower runs much better than before I brought it in. I definitely will bring my equipment back if I should ever need service again.
I have been doing business with Wilkinsons Supply for many years. Matt and his team have always taken care of me. Their service is quick and at a fair price. If you want high quality equipment and excellent service go with these guys. I highly recommend them.
I wouldnt go any where else. Wilkinsons is the best and only company I trust all my equipment to. Ive been other places and I wont go back to those place. Even in high season they can still get to my equipment quickly and put it back in my hands where I need it. Thanks, Luke, Paul, all of you!
Great Service! Always gives me the very best prices. I have used Wilkinson Supply for years and will continue for many more.
This place rocks. Amazing selection and service is second to none.
Wilkinson’s is great, I recently purchased a Toro mower and was very satisfied with the service and knowledge of everyone there. The buying experience was great, they even put together the bagger for me. The owner also took care of me on a Honda tiller service. I would highly recommend this company for your outdoor equipment needs.
This place is the greatest! Very helpful staff and great repairman. Love our new riding lawnmower
Very professional and friendly service and sales
Matt treated me horrible!! Put me down as a woman, was very demanding, and stood out said yelling at me that he was sick of repeating himself Cuz I have a bad memory!!! He then handed me back my money and demanded back the recipt. He is got a bad anger problem!!! I would never go there again!!! The whole place feels very negative!!!
Quality garden machines and the backup to keep them going!
Yard Masters, Inc. has been doing business with Wilkinson Supply for the last 17 years. They are a very professional company that surpasses their competitors. They are always planning ahead with their customers in mind. Any time there has been an issue with parts or equipment, Matt (the owner), has gone above and beyond standing behind their products and service. Thanks Wilkinson Supply!
Very interesting, ideal
Ive known Matt and the whole crew at Wilkinsons personally and professionally for many years and theyre a great company! Id trust this business every day of the week!!!
I went to Wilkinson based on google reviews, since I was in the market for a second chainsaw. Im glad I went here and am a return customer.Andrew is a great overall person and Wilkinson is lucky to have him. He is knowledgeable and very helpful. It has been a pleasure to get to know him and Im a return customer mainly because of Andrew.Matt is the owner and he is a great guy too. He is personable and full of energy. I think he might be one of those guys you either like or hate ... and I like him. He is sincere in wanting to help customers and was truly interested in making sure I was happy as a customer.The only negative I would say I have is their service department does need a little push to get your stuff fixed. Dont get me wrong, I think they are the right guys to do it, I just think they might be so busy with work, things might slide a little if you arent the squeaky wheel. But, they were persistent and listened to me that I said I thought there was a problem with my new saw (I noticed it the first time out for 4 hours) and after a couple attempts to fix it, they did fix it. I finally got a video for them to watch of what I was experiencing and what I told them I thought the saw wasnt getting enough gas. After getting them the video, the mechanic confirmed the next day he saw a problem through testing the carburetor and they got a new one ordered and replaced in a week under warranty.Ive purchased many accessories for my saw since and had my lawn mower serviced here since they are a Toro dealer. They did a great job and got my drive system on the lawn mower back into shape.Note they also rent equipment, which of note is a Toro Dingo. I rented one of these from another rental company since Wilkinsons was out the week I needed it, but these machines are awesome and a great alternative to a sit-in skid steer. For my job the Dingo was great and was perfect for working in tight spaces, but powerful enough to dig and lift everything I needed to (I moved around 60 yards of materials in two days and set 12 3-4 diameter boulders in place.
Well, the at first service was great, (why not, Im about to drop a little over $2000.but it came delivered with a cracked side panel and scratches on the hood, so if you get it delivered(cost extra) check it out Super close, everything cost me close to$100 so far
Good place to buy parts for yard tools
They do very good work love it
Called with a list of parts and they had all parts I was looking for. Very informative and helpful! I will see you guys again soon!
110% Awesome service. Great honest people. More people should run a business like these folks. A+
Owner is sexist and rude, leaves trash in the road and blocks the neighborhood with delivery truck. Individual employees seem friendly and nice, just stay away from the owner.
Great place to buy Stihl products. Commercial grade.
Nice equipment but poor service waited 30 mins and no one even noticed me or said they will be with me in a moment so much for buying a trimmer here
Every time i bring in a mower i always have to call to see if its ready. Even though they tell me they will let me know. Plus, theres a 50% chance the thing even works when its “fixed”. Ive asked to fix it multiple times, go down to pick it up and the battery is dead or it has the same issue. For the ammount of money spent would not recommend.
Took my snowblower in for some maintenance on the auger. They delivered it too the wrong house when it was finished. They picked it up but said they could not deliver to the correct address for another day. I told them I would pick it up because I needed it. Started it and after running only five minutes the main drive belt jumped off - one they just replaced. Took it back and they fixed it again. Well it happened a second time the following week. Took it back and they fixed it again. It happened a third time then next time I used it and this time I fixed it. This is the third winter Ive used the blower since I made the repairs. Will never go back to Wilkinson Supply for service EVER again!!!!
Great place for outdoor tools and equipment
Always gets the job done and fixes up our machine on time and on schedule
Ive been kicking tires there since I was 15 years old and theyve always been more than helpful love their service and love their products.
Sales staff friendly and knowledgeable
This is the place fantastic service, fantastic prices. I totally recommend this place
I have always had great service and sales experiences here.
I like these guys. Bought my stihl saw, leaf blower, hedge trimmer, amd my honda snow blower here. Drove past 2 other stihl dealers to shop here
These guys are great. I get all my yard machines and supplies here.
Great store. Got my STIHL FSA85 and BGA85 there several years ago and have been using them commercially ever since. Those are some tough little machines!
Tried to purchase a commercial ztr mower a couple of times. Owner never bothered to call me back after leaving 2 messages. When I finally got a hold of him he had sold all the mowers I wanted. However, he offered to bring a ferris mower to my house to demo . We set a date and time and he just blew me off, no call, no show. Id much rather deal with Croft in Bountiful for any snapperpro or Stihl equipment.
Good service and great prices on Snapper Pro parts
When my mower wasnt ready they loaned me theirs. They put the customer over the dollar bill. Norman Schultz Ogden Utah
Just had my Toro repaired and serviced. Couldn’t be happier!!! Professional and friendly.
Amazing Service, Thank you!
Worst service ever. HowJust took my saw in to get serviced and it was the worst customer service ever. Not only did they have it over 2 weeks they didnt even replace the stuff shown as advertised for a service. Still charged for a full service with nothing done or replaced on the saw.
24 hr turn-around on a mower with a bad carburetor for a very reasonable price.
Been a landscaper for 10 years. Wilkinson supply has the worst service along the Wasatch front!!!!
When you get do it They will
👍
Slow servicing.
Lots of quality equipment