Was given a price online and when I was contacted by the company they changed the price. And because I expected the offer online it was a done deal. And when I set a time for picking up the vehicle was told that they couldnt pull it off the grass and it had to be on cement. It was a big hassle. I will not use this company in the future
Quick and easy. Didnt want to go through with trying to sell an old car on CL so called and they took care of everything over the phone, brought me a check and took the car away. No haggling or hassle.
I had a very good experience with Tyler he seems to be an employee of integrity
Fair price. Good communication on picking up the vehicle and the process of getting paid after pickup.
I obtained an offer to purchase my vehicle from a representative with Cash for Cars and accepted the offer. I was instructed to get my title signed and notarized to move forward with the purchase. I had to order a duplicate title and was told to follow up when complete.After I got the title signed, I tried to reach back out to my representative I had been working with. After being passed from person to person being told my rep “wasn’t in today” “was at lunch” “in a meeting” and “you can talk to me, she’s my assistant”, it became clear I wasn’t going to get to talk to the same person I had been working with.While talking to a new rep, we discussed the offer that had been made and I was told that offer wasn’t in their database and the price was way too high and I was offered less than half of the original offer. I pushed back HARD and told the new rep (who told me my original rep was his assistant) that I felt like I was getting the run around. He told me that the offer I mentioned must have never happened and that the original rep I talked to didn’t have the authority to make me an offer. I then suggested that we schedule a call between this man, my original rep, and their supervisor so we could find out who was lying and get to the bottom of the situation.I was told I would be transferred to a supervisor immediately.20 minutes later I get a message saying they would accept the deal as arranged previously. No talk with a supervisor, no apology, just the realization that they had been caught in a scam.After all of this, the local company (copart) that picked up the car and issued the check did a great job. BUT I will never work with Cash for Cars again.
Was glad to get what I got out of my truck. Just had to take 2days off of work because they couldnt get my vehicle picked up
Very professional from beginning to end and the experience went very smoothly!
Called the 800 number to get a quote and linked up with the local yard. The gentleman was super rude!! He didnt want to answer my questions and then he hung up on me. Found a local family owned business that provides the same services in my area. They were wonderful!!
Awsome
They transfered me to another part for older cars . I never got an answer so I went with a different company
Very helpful told me things about my car that I didint even know
Quick and Friendly service from start to finish. Received a larger cash offer than any other place.
They gave me an estimate fast! Customer service was great!
They will con you out of your car. Dont go through them! Now i have no car and no money!
Not a good place cheats you out your money
Insulted by the offer.
Very nice. And arrives quick and very helpful
I cant thank cash for cars enough for removing are cars, they were quick to pick them up and very professional and polite.
Rude employees answered the phone and had to listen to them laughing and joking before they helped me then put me on hold for 20 min before the even helped me
Got the right order and save me some time
Very pleasant!
Reasonable prices