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Shepherd Automotive
7210 Broadway Ext # 101, Oklahoma City, OK 73116, United States
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Shepherd Automotive
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Ma
Review №1

I was told by an auto parts store that I needed a new catalytic converter. Aghast at the $1,500 price tag, I chose to go to the awesome people at Shepherd, and that wasnt what was wrong at all! They saved me so much money, and I really appreciate them!

Jo
Review №2

Scott was very professional. They had my vehicle ready when promised. Great job!

Ch
Review №3

Changed radiator, belt, pulleys, did some wiring and general maintenance. They communicated well and price was fair. They came recommended from a good friend and they held up their end of the bargain. Will definitely use again.

Em
Review №4

Good work and very reasonable prices. They charged me 1/3 of what Firestone wanted to charge for the same job. The customer service is great too!

st
Review №5

By far the best place to get your car fixed! They are so nice and professional! They keep you informed every step of the way and their receipts are extremely detailed!! I live in edmond and would rather pay a little extra towing fee to come here! Thank you guys for everything!!

Ma
Review №6

The gentlemen here are such great ppl ! Not only are they great mechanics,they also care about the customers and making sure they are satisfied ! Definitely a 5 star shop !

Pa
Review №7

Shepherd Automotive provided excellent service for me on my recent visit to their shop. They are honest trustworthy and I would trust them with my Corvette for any repair needs.

Je
Review №8

Great to work with and they fixed my issue.

Na
Review №9

I took my Mazda 6 2005 model for an issue with my PCV valve. They did a thorough check of the car and suggested the repairs. The repair to PCV valve was done within the stated budget and time. Chris and Alex were very professional and courteous in their dealings. Will be back soon for other repairs.

Bo
Review №10

A staff and auto mechanics that know there stuff. They were honest and straight forward with what was needed to be done to our Honda Odyssey. Friendly atmosphere as well from the Service Manager. Thanks

De
Review №11

Friendly, professional, very thorough but pricey

Ju
Review №12

In a town a long way from home with a broken down vehicle! They are AAA certified and gave me professional and personal service. Starter repair done in a day with a reasonable price. They even picked me up! You car and money is safe here.

Ka
Review №13

Chris is very informative, and honest. I brought my vehicle in for a battery inspection and it turned out to be a very minor issue. He did not push 10 other things on me that needed attention like the dealership does. We will be returning with all our vehicle needs!

Re
Review №14

Simply the best. Been taking my very old car here for years; they always fix it up for a reasonable price. Super nice and accommodating.

Ti
Review №15

This is a great place to take your vehicle for standard maintenance or unexpected repairs. The staff is friendly and knowledgeable. They always explain the issue and the solution clearly. Their pricing is very fair and transparent.When I needed several small things done they worked with me to prioritize the services into separate visits so I could stay in my budget and still have a reliable vehicle.

Sc
Review №16

Guy Shepherd and his staff are first rate folks! I have had them handle a number of issues/vehicles for me over the years, and I have always found them to be prompt, honest and communicative. It is great having a local mechanic you can trust to make sure you can keep vehicles maintained and on the road for many years! Thanks for your great service guys!

Ca
Review №17

I got my vehicle back yesterday after they replaced the fuel pump. I am super happy with the service! They are friendly and knowledgeable. They gave me a very clearly written estimate. They told me up front what the cost would be down to the penny and thats how much it cost. The work was done in a timely manner. They have a clean shop and greet you with a smile! I will begin using them for all of my auto maintenance and repairs!

Ro
Review №18

I love having somewhere to take our cars that I can trust and know they will have competitive pricing, great customer service and I feel safe once the repairs are complete. Unlike other places I have taken our cars I dont dread going here. They are great and I would recommend them to anyone.

ca
Review №19

I brought my vehicle here due to the amazing reviews the shop has earned. And let me tell you, I am not disappointed, Guy is very honest and diligent with the work they do here. He even went ahead of the regular and recommended future maintenance checks that I have had completely forgot that where necessary (timing belt and tuneup). And since it is very important to mention, pricing is very fair.Great experience above all!

Da
Review №20

Great speedy and friendly service. Chris and Guy seemed to go out of their way to get my vehicle in and repaired even though they were very busy. I was in a bind and needed my vehicle fixed fast and they did just that. I will definitely be returning to them for future repairs.

Je
Review №21

I had an overall great experience with Shepherds! Turns out there was no mechanical issues wrong with my car like I had thought. I appreciated the honesty of shop and when they told me my car was fine and didn’t need any work. Would recommend! Thanks Chris and team!

Za
Review №22

We live in such a media age that people only care about the best price but not the quality of care or service they receive from a business. Shepherd Automotive is committed to providing the best care and best quality for your vehicles. I love the quality of work they provide from the quality of labor to the quality of parts. Guy Shepherd and the rest of the crew are the best! This is the place to come for all your vehicle needs!

Na
Review №23

These guys are awesome, honest and very friendly. I had been looking for a reliable mechanic/service center and I have found them. 😊 Thank you guys!

Ja
Review №24

After my car was towed they took care of me and had my car ready in two days! That’s fast service! resonable prices and Chris at the front desk was super helpful and patient and kept me in the loop! Thank you so much! This place is definitely worth considering if you are having care trouble!

Ji
Review №25

Great place for your auto repair needs.

Za
Review №26

Great service! They made sure I understood what happened without leaving any details out. Also, I couldnt find a ride when my car was first put in the shop and they drove me home. Not many places I know do that.

Je
Review №27

Have been using them for 6 years and with 3 different cars. I wouldnt take them anywhere else. If you need repairs they tell you. They are honest and trustworthy. Sometimes it takes them longer to do a repair but it is because they always have a ton of business. The owner Guy Shepherd is very down to earth and pleasant.

Po
Review №28

Always do a great job at a reasonable price. Chris and Guy are great to work with. Been using 7-8 years.

Au
Review №29

Dropped my car off during a holiday week and the owner personally took me to work for free so I didn’t have to use a ride service - I got the car back one day later and the final price was reasonable and in line with their estimation. They communicated with me multiple times in those two days to let me know what was wrong with my car and didn’t do anything until I approved it beforehand- much appreciated. Thanks!

Le
Review №30

I have been going to Sheperds for many years. Chis and Guy are awesome. They are fair with the cost and repairs are done on a timely manner. I dont trust any one besides them with my Honda.

Sa
Review №31

Trip to pick up the correct tire for me. The next day, as I was driving back on my way to pick up the new tire, I got my second flat in two days and asked to be towed to Shepherd’s again. For the second time that day, they made the special trip to get my specific tire. They were also so friendly and helpful. I’ll definitely go back if I have other issues in the future! Thanks, Shepherd Automotive!

Va
Review №32

I have never come across such a group of honest and customer driven people in my life. Shepherd Automotive is The Most Honest automotive repair shop that I have ever dealt with. At Shepherd Automotive there is no price gouging, just honest and fair repair cost. Shepherd Automotive goes above and beyond to service their customers, which in turn makes you want to continue doing business with them. A little over 3 years ago, I was introduced to Shepherd Automotive and they now have a customer for life. My gratitude to the Shepherp Automotive family is To the Moon and Back. Thank you Guy, Chris and all the fellas for such a wonderful experience. God Bless you all.

Ca
Review №33

They have always been amazing for myself and my dad! He brought all of his work trucks here and they always work hard to make sure they give us the best price and advice for exactly what needs to be done ... no upselling! They are dependable, affordable and always so nice and personable. They give free estimates and will tow your vehicle for way cheaper than most places! I highly recommend them!

Cr
Review №34

Wonderful honest people. Walked us through every step of repairs. Kept us well informed and could not ask for pricing to be any more accurate. All the way around we were very pleased. Will be our go to place for many years to come on all of our vehicles!

Po
Review №35

Ive brought my 2013 Nissan Armada to Shepherd at least 4 times now. They excel in everything from run of the mill oil changes to brakes to complex mechanical service. Honest mechanics are hard to come by nowadays, but Chris and Guy are transparent and straightforward.They will respect your time if you decide to wait during service, and have a comfortable waiting area with free wifi.I highly recommend Shepherd Auto for everything from routine maintenance to diagnostics and complex repair.

Br
Review №36

I’ve used this shop many times and have sent family members to Shepherd as well. Sharp mechanics. Family owned. Honest and fast. A shop that actually cares about getting you back on the road in a timely manner.

ra
Review №37

Everyone I encountered at Shepherd was kind and amiable, and I was very excited by the way they communicated with me and by their customer service overall.Unfortunately, I was given a repair estimate of $4,400 based on their diagnostic. The diagnosis was accurate, but the quote was off by $1,500 due to an inaccurate evaluation of the price of the transmission. A $4,400 repair bill was extremely close to the top end of what I was willing to spend to repair my 2005 Acura, and both Chris and Guy clearly expressed that they understood it would not be worth paying much over this amount (since that’s very nearly what the vehicle is worth).Ultimately, though they had already begun the repair when I received the accurate total, I asked them to please put everything back together.I would have loved to rate Shepherd highly based solely on the niceness of everyone I encountered, but I was compelled to abandon the repair because of the wayward estimate.

Je
Review №38

Sent here by Discount Tire to get a broken wheel stud fixed. They were patient and incredibly professional. I have never used this shop before and typically go to the dealership, but these guys were awesome.

So
Review №39

Shepherd was awesome! We are traveling cross country but had to drop our truck by last night after it broke down. They started looking at it first thing in the morning and had it finished up by 1pm! All very nice guys that made sure our vehicle was safe to drive the rest of the way to a California!Just a random act of kindness to show how awesome these guys really are... We had all of our suitcases strapped down in the bed of truck, and unfortunately it started raining this morning. But when we got to Shepherd, they had tied down a tarp over all of the suitcases and kept them dry for us.Definitely would recommend these guys!

Br
Review №40

WOW!! These guys are great!! I have taken all of my autos here since they first opened. The owner: Guy, is top notch. He has become a great friend. Its hard to find someone in this industry that will shoot trait with you, even if he wont make money on his advice. Take your repair needs to this company, you wont be sorry.

Jo
Review №41

Chris has been really helpful. My wifes car need some extensive repairs. Chris told me he would do what he could to keep the cost down. When all repairs were done, more work was done and yet it was still less than what he quoted me. Very friendly and helpful!

Ma
Review №42

Guy Shepherd and his staff did a phenomenal job with my truck! They demonstrate top notch expertise and a genuine interest and concern for their customers. They are not out to sell you what you dont need! I recommend them highly!Two thumbs way up! Thanks, Guy!

Li
Review №43

An awesome place to get your car fixed! I broke down and AAA recommend them. They went far beyond there services helping me get home and the repair was a fair price. My entire service were explained to me and I plan on using them in the future for regular maintenance due to their customer service!!!

Ch
Review №44

Guy works so hard to make us happy, we have taken 4 different cars to him over the years and highly recommend. Had a situation once where there was some concern about the repair and the guys at Shepherd picked up a spare key from my home and went to the parking lot I left the car (I was out of town for a few days) got the car, fixed the issue a second time and returned the car to the lot in time for me to get it when I got back in town. PHENOMENAL - I didnt ask them to do that, they came up with this solution on their own. #HIGHLYRECOMMEND

Tr
Review №45

Chris and Guy were top notch professionals and have so much knowledge. They took half a day to diagnose my problem that took 2 other shops 2 weeks. I will keep coming back from here on out. Very clean shop and honest!!!

Sa
Review №46

Great place to bring your vehicles. Been coming here for 6+ years and take all three vehicles here. Trustworthy, honest, and a pleasure to work with. I highly recommend to anyone who asks where to go!

De
Review №47

Great service in a timely manner. I had a running light and two license plate lights out that they replaced during an oil change no charge. Will be back.

Mi
Review №48

Wasted a couple of days trying to beat SAs estimate, and BTW i was going to DYI. I couldnt do it, what a waste of research time! But its all good, looks like my trust of Shepherd Automotive just took a huge bump-up. Heads-up Ill be calling you Monday SA.

Ia
Review №49

Awesome service and great all around people, Shepherd automotive is easily one of the best repair shops Ive ever been to. They addressed my main repair concerns and inspected my car to see if any other problems can be addressed in the future. Shepherd automotive also wont go out of their way to try and over-price repairs like many of the dealerships will try to do. They were extremely thankful for my business and I will forever more (or at least as long as Im in OKC) bring my car to Shepherd!

Pa
Review №50

We love Shepherd automotive. they are easy to work with, pricing is better than the big shops, they are on time and on target with the the estimating . Great place

Lo
Review №51

I trust Guy Shepherd Automotive with car. They are honest. This is my second car that I let them fix. I like how they say it like it is. They respect you. Oh. I like how they have a driver for you or a car you can use so you can leave your car with them. I trust Guy Shepherd Automotives! Thank you Lora Sherman

Ja
Review №52

This is definitely the best place in town! They are absolutely outstanding. They are very honest, accommodating to your schedule, and very good at communication.This is the ONLY place I will take my vehicle.

Br
Review №53

Excellent service! I had an oil change on one of my vehicles and they explained some additional service that will be needed very soon with no pressure. I will continue coming back here for all my auto needs.

Ro
Review №54

I have used Shepherd Automotive ans recommended them to neighbors.All have been very satisfied with service, price and feedback.

Fa
Review №55

I had smashed into a neighbors car one early morning, caused no damage to their car (yes, I left a note) and totaled my left rear tail-light. Id heard all sorts of horror stories about many automotive businesses in town and being new to the area, and new to my job - I passed their shop on the way home and decided to pull in and ask if they could replace the tail light. Not only did they replace it within one morning, it matched perfectly, couldnt tell anything had ever been damaged, and they only charged me for the part itself. Id recommend them to everyone - I dont know what happened for that guy with the A/C problem but Ive not had a bad experience with these guys, and theyve all been polite and helpful.

ro
Review №56

The guys at Shepherd Automotive removed and replace a fuel pump plus an oil change on my F250. They took very good care of me and are very honest about what they are doing or going to do to help get you back on the road. I highly recommend them.

Ju
Review №57

Very nice people I will definitely take my vehicle

Ro
Review №58

Most friendly and professional service people around.

bo
Review №59

Fixed my brakes and rotors. Very professional and friendly people. Great price for great service! I would return and highly recommend!

Gr
Review №60

In an industry that the norm can be dishonesty and price gouging, Shepherd is a breath of fresh air. This isn’t a place you go for a quick bubble bum and duct tape repair. You get what you pay for here and more, great quality and a business that stands behind their work 100%. Definitely recommend coming here for all your automotive needs.

Fe
Review №61

Great customer service!!! The employees were very friendly and able to squeeze in an appointment for me late in the afternoon. Full service for my car with great prices.

Ly
Review №62

We have trusted Shepherd Automotive, to take care of our familys vehicles for years. Guy Shepherd and his team are honest and dependable. We highly recommend them. Check them out youll be glad you did!

An
Review №63

I used Shepherds Automotive for the first time yesterday and was extremely pleased with the outcome. My vehicle was repaired the same day. I usually go to the dealer so that I can have shuttle service or a loaner car, but Shepherds provided me shuttle home with no questions asked. Thank you Guy and the team for your professionalism and hard work.

An
Review №64

Very helpful and provides excellent service. Highly recommend.

Ba
Review №65

Excellent service! They were able to service our vehicles quickly and took the time to explain the mechanical issues thoroughly. I highly recommend them to all family and friends.

Ri
Review №66

Always professional and honest. I have never been overcharged here. Guy Shepherd helped me avoid a disastrous used car purchase, and then helped me get a reliable car.

Ja
Review №67

I made an appointment to have my timing belt replaced and A/C fixed on Friday. They said it could be done in one day. I dropped it off before they opened and they called me at 11:30 (3.5hrs to diagnose an A/C????) with a diagnosis for my A/C (as well as $2,000 worth of other needed repairs). I said fix the A/C and timing belt. He said Ok we should have it done by Monday. I told him we have 4 kids and need the van this weekend. He said the repairs call for 5 hrs and it would be close for them to get it done today so they could do the timing belt today and I could bring it back for the A/C. With not much of a choice that is what I did. They got the work done the next day I was able to bring it in.I feel like they didnt respect my time or the hassle it is to arrange for my wife and kids to have no transportation all day. If you tell a customer you can do something and then find out it might take an extra 30 minutes, I expect you to uphold your word especially when it should have been diagnosed first thing in the morning which would have left plenty of time to complete the job that day. Also they recommended a $40 or $50 oil change because my oil was low. I checked my oil after I picked it up and oddly enough it was slightly overfull. They also tried to charge me an extra $80 for part of the a/c service. I called him out on it and he quickly fixed it. Even though when I paid he had to fix it again because it was still $10 more than he said.What probably bothered me most was that when I mentioned my frustrations all I received was a list of excuses as to why they were not going to do what they said they would do.Overall the work was fine. The a/c works great and the their prices were the best I could find. The counter guy Gene was polite, but needs to know that customers dont want to hear excuses.Not a bad place to take your vehicle, but just as questionable as most other shops. Review your bill before paying and youll probably be fine. I went out of my way to go to Shepherd Automotive, but probably wont pass by 30 other shops next time I need work done.

PI
Review №68

Really friendly, helped me have a way better morning fixing my tire. I will use them again and again. I will also recommend them to my friends and family!

Ke
Review №69

My parents have been coming here for 10+ years. They fixed my BMW, with great customers service!! 10/10 would recommend!! We wont go anywhere else.

De
Review №70

I am glad I found Shepherd auto for my car repairs! My husband and I were going to San Antonio for vacation and we were getting the oil changed. Their tecnichians noticed our tire wear and told us of their concern. We decided to get our tires thru Shepherd Auto. They got our tires and replaced them while we waited then we were on our way! The owner Guy has a great staff and I feel very comfortable using Shepherd Auto as I feel they are very honest and great customer service. I would highly recommend them!👍

Ta
Review №71

The best auto repair place ever! Blown head gaskets in our Subaru and it was fixed within 2 weeks and definitely affordable. Felt like family was working on our car!!!!

Sa
Review №72

Car wouldnt start at a gas station nearby on our way back from Houston to KC. Werent able to get the car towed to Shepherd until 5:10 and they closed at 5:30 but still got us out the same night and were super friendly and helpful. Great place, thanks Guy!!

Co
Review №73

Shepherd Automotive is a shop of excellence! Trustworthy and extremely nice staff!

Aa
Review №74

Fantastic shop. I was traveling from Omaha to Houston and had a catastrophic failure with a front drive shaft. These guys got me back on the road. Thank you

Vi
Review №75

They have the best mechanics! They always do a good job on my vehicles. They not only service gas vehicles, but diesel engines too.

Jo
Review №76

Chris was quick yet thorough on my car. He called me the same day, as promised. Happy customer!

Al
Review №77

Fantastic customer service, and old-school attention to detail with great prices. Highly recommended!

To
Review №78

Chris and Guy are fantastic - low pressure, great advice, and great communication!

Le
Review №79

If you want someone honest and straight with you, who gives excellent service and cares about their customers this is the place to go! Best in the city for friendliness and costumer care!

St
Review №80

I’ve had my oil changed multiple times at Sheperd Auto and have always been very pleased.

LA
Review №81

Wonderful service and attitude.Highly recommend..I have a bio diesel and they go above and beyond service.

da
Review №82

Guy is the best in the business! Great company with great employees. Thank you Shepherd Automotive for great work!

Br
Review №83

I had a really good experience working with Shepherd Automotive, they went above and beyond to fix the front end of my Toyota Sequoia.

Ta
Review №84

Had them replace the air conditioner in my wifes car a few years ago. I spent over $900 to get everything replaced now 27,000 miles later the air is out again and they are saying over $1400 to fix it again! How can the factory air conditioner work for 11 years from the factory but their work cant even make it 3 years? Obviously I would not recommend them to ANYONE! Be advised! They really dont even deserve one star but it wont let me post this without at least a star.

St
Review №85

I have had work done on several of my vehicles from Shepherd Automotive, they are honest, they call and keep you informed about their finding, they always educate about upcoming maintenance neededA trusted friend for over 20 years

Ch
Review №86

Excellent customer service, it feels very one on one, you can really tell they care about their customers. Their prices are super reasonable and they get the work done quickly.

Jo
Review №87

Excellent mechanics! They want to get to the heart of the problem and fix things correctly the first time. Highly recommend!

ja
Review №88

Great,Great customer service any car that Ive brought in to shepherd auto it was repair right away no hassle and always met my needs shepherd gets the job done!

Ca
Review №89

This shop is super clean. The workers are very profesional and courteous. I highly recomend them for all your automotive needs.

Mi
Review №90

I discovered Guy Shepherds place about 10 years ago when I bought a tank of gas that had some diesel in it. After they drained the tank at a Dodge dealership, the service manager recommended burning a can of BG fuel system cleaner to clean the system. Shepherd Automotive offers BG products, so I went there. From my first meeting with Guy, I had him figured for an honest man, and Ive never had any reason to doubt my initial impression.Ive been taking all my vehicles there for routine maintenance and repairs, including several sets of new tires, for the last 10 years. Ive always beentreated very well. Ive referred a number of people I work with to Shepherd Automotive, and without fail, they share my conclusions.You will not find a better shop.

Ke
Review №91

Everyone over at Shepherd is extremely helpful and they are able to get things done quickly and easily! I have been there multiple times and will continue going back! Great company!

Ji
Review №92

I wouldnt take my car anywhere else. These guys are professional and honest. They have frequently gone out of their way to satisfy my needs.

Da
Review №93

The mechanic was very helpful and very informative walked me through the process so that I could understand what they were working on had me up and running in no time.

La
Review №94

A great place to take you vehicle to, very friendly folks.

Le
Review №95

Excellent customer service. Very responsive to my needs.

Ch
Review №96

Great service and gets the job done in a timely manner. I would recommend this shop to family and friends..

Li
Review №97

I had a great experience. Guys where super nice. Service was fast.

Ka
Review №98

Excellent service, reasonable prices, and honestly that we trust completely! We love Shepherd Auto!

Am
Review №99

I just want to recommend this place to anyone who has car problems and wants someone who is honest and knowledgeable. Affordable and professional😊😊 Its a win win!

Si
Review №100

Great service at a good price

Information
12 Photos
100 Comments
4.9 Rating
  • Address:7210 Broadway Ext # 101, Oklahoma City, OK 73116, United States
  • Site:http://shepherdautomotive.com/
  • Phone:+1 405-843-8500
Categories
  • Auto repair shop
Working hours
  • Monday:8AM–5:30PM
  • Tuesday:8AM–5:30PM
  • Wednesday:8AM–5:30PM
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:Closed
  • Sunday:Closed
Highlights
  • Veteran-Led:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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