My son and I had the the best service in men’s suits. Carol was very knowledgeable about fit and style. She was patient and attentive. We truly were blown away with the experience of finding the perfect suit. Top notch all around!
Good seltion of mens clothes. No bargains. If you are looking for black T shirts and cargo shorts, this not your kind of place Bubba.
I love getting my clinique products here. Great customer service!
Way better over priced and staff wasnt very helpful wont be back
Shopped womens clothes and Haley helped us. She is wonderful!!
When I see a Von Maur a stop is all but assured. Great company and another great location. Shopped the mens department and was provided with excellent, friendly service. Impressed with the name labels as always and the good deals on sale items. Oklahoma City is lucky to have such a nice store.
I really like the store. The employee was very nice that I came in contact with. I needed to use the Restroom and she showed me. Its called the Women Lounge, its a beautiful place. Im kinda picky when it comes to restrooms. I figured it would be nice but when I went in I felt like a Vegas Style Restroom. Its really nice!! I am Buc-cees fan and their restrooms are hard to beat but VON MAUR is running neck and neck with Buc-cees. The only thing Buc-cees have and they dont is attendances. The Womens Lounge is a great place. You have to check it out.
I love browsing this store. Definitely pricey compared to other stores - but its a great place to mosey around at the mall.
The lady in the children’s department made a real hissy fit because she THOUGHT me and my lovely girl friend went in between the registers. She gave us some real serious attitude and totally ruined the great mood we had going on and definitely turned me off from a sale. I couldn’t get her name, but she was kinda Asian looking, I dunno. You’d think a place this expensive would have better customer service!
Always have good quality items when I come and friendly staff.
Love this huge department store. Had never been to a Bon Maur as its an east coast store but this rivals west coast Nordstrom. Plenty of help and hardly a soul shopping make it a pleasure shopping at Von Maur.
They were great help! Picked out the clothes and steamed them!
Pricey but love it. We go here when Ive been good lol
Staff are helpful and friendly. Womens dressing room is very roomy, good light and a bench. Such a relaxed atmosphere I walked around in my socks, their clothing, looking for a different size of jeans.The quality of clothing is excellent. It is pricey but sale pricing is good. This is not a cookie cutter store,
Such a classy abd classic place. Staff was very nice. Job well done🤗
Nice store. Helpful, friendly people. Clean. Lots of variety. Lots of cute stuff everywhere!
Great selection and excellent customer service in the mens department like usual.
Nice store. High end merchandise.
Helpful folks in a nice environment. Not over stocked and crammed in. Plenty of room to move around and the store was clean and not cluttered.
I was really disappointed when I visited. My friend and I decided to stop in because we were in the area. Knowing it was supposed to be a more expensive store, we were excited to see what they had to offer. However, from the moment we walked in, we received nothing but judgemental stares and only one employee asked us if we needed assistance. We werent dressed badly or slovenly but I guess they decided we didnt belong by our appearance. Neither of us will be back.
Beautiful place...great sales! Nice things!! AND their Womens lounge is simply the best!❤
Always clean and the staff are always friendly and helpful.
Great atmosphere and fair prices for product
Very classy nice place. Found a cute dress from here and live the sweet employees!
Great staff. Very clean! Beautiful and varied merchandise. Childrens section is phenomenal.
The coustemer service was wonderful and we found what we where looking for
The cashier was so sweet let me know the difference in the perfume I was wanting
The staff here was wonderful. Helped me find matching gloves and hat for a jacket I purchased for my daughter. I will be shopping here more often.
It was great. The Clinic employee Blen is Awesome!! We have been her clients for a long time😊 shes always very helpful and ver sweet. Debbie Binion
Im sure its an awesome place for someone. Not really my style though. A bit pricey and formal, so Im sure they have a loyal following of upper class patrons. Walked through from the parking area to enter the main mall, so I only got a small taste.
Good selection, very helpful staff!
Nice simi-upscale place to shop with a live pianist.
Love the atmosphere and there clothes. Everyone is always so friendly
Located in quail springs Mall. Store presents a nice atmosphere.But there is nothing there a particular interest to men. Womens clothing is like that found in Dillards. In 2 hours in the store of searching my wife found nothing of a style or quality that she desired.This is sad as shopping was in the past and enjoyable experience but with so many made Chinese made items of poor quality in the stores it is more of an ordeal.
Just got a sweet deal on some mens dress shirts. Great customer service
We were greeted by staff upon entry from parking area. Displays were nicely arranged. The man playing the piano was wonderful! A wonderful treat! My daughter was familiar with the designer names. Our 1st visit today. A very nice store.
Tried to buy sale shoes and you are unable to get shipping on items anymore. Will never buy another thing from here again. I have bought over 50 pairs of shoes and all have shipped. Bunch of bull. I will stick with Dillards.
We had a ball at Victoria Secrets!! AWESOME to wake up a marriage! #hellosomebody
I love their sale racks, but lately it seems like they have a different buyer because Im finding less clothes I like than I did a year ago. Their clearance shoes are great, I often find comfortable work shoes from brands like Comfortiva that are stylish and that I can wear all day while on my feet. The store is also just beautiful by itself, and the associates are helpful and friendly. Their gift wrapping service has changed a bit due to covid, but they will still provide free wrapping paper and ribbon for you to wrap the boxes yourself! Overall a great store, and my favorite department store in Oklahoma. Very glad this came to Quail Springs!
Beautiful store just pricey
Best store in quail springs
Best department store in town, hands down! All the staff are helpful and many are even bilingual. Their selection is second to none, though they are proud of their products, and the prices reflect this pride. I cant shop here often, but I try to hit the clearance racks for my daughter twice a year.
Got cute sweater and jeans from here. Nice clean store.
My wife loves their Louis Vuitton section they always have pretty up-to-date Adidas where to
Fancy smancy!!
The place has really nice stuff but they are the most expensive in the mall.
This is my upmost favorite shopping place! I always feel like the staff is there to only serve you! There is such an amazing select of moderate to fine goods. You can almost find anything you could need from clothes to home goods. I absolutely love this place! On a bonus note - when you purchase an item they gift wrap for free and it is truly beautiful.
My wife went to this store today to do some shopping and was walking around looking for an out fit when she noticed that 3 female employees kept following her then as she made herself to the restroom because my daughter needed to go use them one of the 3 women followed her in to the restroom and and was checking up on her i dont know what they were thinking, that if only because she is Hispanic she might stealsomething . This is very upsetting to hear and even more that she left with out buying the outfit she found and really liked just because they made her feel uncomfortable and unwelcome. This is very disrespectful and I would think that they would hold their employees to higher standards
Great shopping
Its very fancy and expensive
I love this place. Staff is helpful and the store is so clean. I also enjoy the piano players they have it is really a nice touch. Prices are very reasonable for such a high end looking store!
Making an expensive(to me) purchase and the sales woman was super kind and took extra time because she new I was purchasing a gift and that it has to be perfect. Would give more stars just for her if I could.
Von Maur is fabulous. Its beautiful and its an enjoyable place to shop, whether youre on a mission or just browsing. They have a pianist, great brands, and plenty of convenient surface parking. Sales team is second to none.
Always forget how great this place is.
Danita loves these guys is Louis Vuittons
Nicest store in OKC! Be sure to check their sale racks and remember its free wrapping!! Want a pleasant experience? Try Von Maur.
Beat service ever. Hands down the very best bathrooms anywhere. My saleslady was so helpful. She answered all my questions; even the silly ones without attitude. My new favorite shopping place.
Excellent selections and service. Love no interest charge. Excellent services as well such as gift wrapping. Photo ready wrapping. The store brand has remained the same regardless of location. Excited to see them expand their foot print...
Im upset to hear that Von Maur is doing nothing to protect their dedicated employees during the current COVID-19 pandemic. I personally know an employee who had tested positive who most likely contracted the virus at the store. They have not provided any hand sanitizer, partitions, anything. They were always wearing their mask, but that wasnt enough. Beyond that, they are at home very sick battling COVID and the store continues to call and ask when they will be back at work. Im completely disgusted with Von Maurs response to the pandemic, response to their employees, and the complete disregard for guests safety. I will NEVER step foot in the store again and will be telling everyone single person I meet to do the same.
Everyone is always so friendly at Von Maur.the cashiers are so sweet, the sales people are always helpful, and they have great sales. We have found several formals for my daughters and Baby gifts, shoes, even cosmetics for a reasonable price. Plus the live piano music is so relaxing. A pleasant experience.
A little expensive but their clearance sections are great. I love browsing the shoes. The live piano player is such a fun touch. They special order bras for you if they dont have your size. Had mine in a week.
Love the piano player! Their return policy is the best! Interest free credit card and friendly staff are amazing!
The service is always great and the is very professional.
Excellent store. They have live piano music almost every day if not every day. Picture Dillards but no freaking shopper stalkers, and a MUCH better atmosphere. So open and comfortable. Cheaper than dillards as well. Surprisingly not ridiculous on pricing compared to other similarly sized department stores.
Love this store!! Nice merchandise. Terrific atmosphere.I shop in store and online.Interest free store credit isreally nice. Unlike manystores, the return policyis easy so I can shop earlyfor Christmas and birthdays.The staff knowledgeable andhelpful as well as professional and friendly.I have never had an unpleasant experience here.
Its overpriced. You can get better deals on the exact same brands at places like kohls. Malls are dying off to places like Amazon due to failure to adapt, too bad.
Expensive for mid level brand names, very poor selection of shorts and skirts for mid june and they lost atleast 2 stars for their big lack of carrying more than the most common sizes of 4-8... shame shame shame
Von Maur is definitely an exquisite/elegant type of store. They offer a variety of quality items with different brands. I have seen a pianist here playing beautifully. It really makes for a pleasant shopping experience. The staff is friendly as well.
Pretty good department store. The animatronic tree was not working. Obviously that would make the place a five star facility. But they had a good selection of clothes for children without it being overwhelming. Also the childrens clothes didnt seem to say anything too pretentious like Im the boss so thats always a plus. Too bad about the tree though.
Great store love it
My favorite place to shop! I grew up in the Quad Cities where Von Maur has their headquarters. I would go a few times a week because I loved it so much. About a year after I moved to Oklahoma they opened this store in OKC! To say I was excited was an understatement! I drive from Tulsa just to shop here. The staff is so friendly and helpful! Whether your in Iowa, Illinois or Oklahoma, I can say Von Maur’s customer service is second to none. Also, LOVE the shoe room!
We bought my boys shoes here, I wish I could remember the gentlemans name but he was so kind and helpful and patient with my busy young boys. We will definitely be back.
Beautiful store, love to just go on there and shop. Prices are good as well. 1st class place
We love everything we bought. My only hang up is the prices and the quality . A white t-shirt with Kiss on it was $54.00. it got a hole in it the second day she wore it. A red friends shirt at also over $50 bled on to her white undershirt. A black and white stretch top shrunk after first wash. Great designs but poor quality and with the prices they charge you would expect better. This was in the juniors department. The vintage tin chapstick at the counter for over $10, you can buy directly from the company at $2.99. Upstairs in the toddler section, better quality and better prices.
Cant say anything about the store really. Is nice looking but honestly I dont shop there. Most of the time its just more convenient to park at one of their doors and walk through.
Love this place. Cannot say enough good things. Cosmetics, women’s shoes, clothing and accessories. Juniors. Men’s. My thoughts-not enough boys 8-20. They also have a store in OPKS that is worth a visit.
Both my Daughters always want me to meet them here if we are going to shop. They shop I pay. Ha! Its is nice merchandise and while it can be pricey. They do have some great bargains.
First time shopping here. I like the staff on todays shift @ 3:30pm. They treated me and my fam like they knew us and let us do us while we shopped. No hovering or any pressure to upsale us into buying more items. Other stores in this mall should take some notes from these folks. Much respect to this place.
Expensive store, but I wish more stores would do music this way. I enjoy the instrumentals of popular songs playing in the background. This also has the best public bathroom I know of... anywhere locally.
Loved shopping at Von Maur. Was disappointed I could not find a leopard coat like they have in the womens department, Calvin Klein.Your sales people are very friendly and try to be helpful. Would certainly give five stars for over all appearance.
I like Von Maur and have purchased goods a few times but I am not happy to hear that the security guard told a good friend of mine two years ago that he could not afford anything in the store and that he should leave. I hear about something like this again and it will be the last. Not cool.
A special kind of department store with the best service currently available. Great choices of clothing lines. This is how a store should be operated!
Delightful store. There was a man playing piano inside, he was terrific!
Lovely piano music. Lovely & helpful staff. Lovely lounge. In a word, lovely.
Employees are very helpful, extremely clean. Cute clothes. Im hard to fit, but can always find what I need.You wont be disappointed, favorite colthing store!
Brand name and great service.
One of the cleanest and nicest retailers in business today. Helpful and friendly service. It just classy all the way around.
Upper scale department store. Clothing prices are on the high side. I hope that translates in better quality. Well see after the clothes go through a few wash cycles. Appears lots of the clothes are hand washables, not great for a working mom. Sales clerks were not pushy which is a plus.
Staff was friendly,accommodating, and was very patient with my children while we looked through about 10 different Swarovski crystal pens. One associate even kept track of my childrens name and referred to them by their name the entire interaction. Prices were very well considering it being a department store.
We shop jewelry and shoes here, good bargains, jewelry manager is so knowledgeable regarding the higher price point pieces and she is friendly. I do not care for the clothes, believe they need buyers with more fashion sense.
Insanely expensive, but it has the nicest restroom in the mall.
They handled an exchange of shoe sizes very well and quickly. Everyone was so friendly! Especially when my two small children were acting so silly. Thank you, Von Maur!
My first time to visit. Never heard of the store. Will definitely return. Loved it.
Amazing service and ultra clean peaceful shopping! Hands down best department store in okc.
Nice clean store. I wasnt buying, just looking. They have vvery nice employees. They have very nice items and a lot l to choose from. Thanks
My favorite store in Oklahoma by far. So beautiful and great customer service. We needed this in our state!
I cant afford to shop here but here are five stars for their outstanding family room. I have changed my kids diaper here many times. The room is always clean and is miles above the family rooms near the food court.
Linda in the Formal Dress department is always so kind and helpful. Shes an asset to this company.
Simular to Macys...minus the sales.