Its always a joy to walk into Johnstone and deal with the guys behind the counter. I received great service there. They have a lot of parts that I cant get other places locally. They dont mind going the extra mile and researching into a project or problem that I have. They also have a tech support guy that knows his stuff and is willing to work with you. I recommend Johnstone! Shout out to Jeff, Keith, Manny, Brandon, and Reynaldo.

Giving 3 stars based off return experience. Initial sale was great.If you are a licensed HVAC professional Im sure this place is great. If not, make sure you do your homework on the part needed. It will be yours when you walk out the door. I was unable to return my product the day after purchase.When I pulled my receipt out the individual said Ahhh, Sorry today is no return Friday. HaHa. Little did I know this was a passive aggressive statement not a joke. All I did was hook an electric lead to the part. It had been 12 hours. Clearly not running the part in my unit. This may be customary but the comment just made it seem like the company doesnt care for customer returns. Id work on that in the future, even if its not a contractor account.

Speedy service and had the part I needed. I noticed a couple AC repair technicians there from different companies. They seem to supply to professionals but they show respect to the regular ol handyman.

Best hvac part supplier . Guys are always nice and professional.

Staff are awesome but stuff are really expensive Compared to another place and there is no return policy without damaging your bill👎

Good selection and availability for your HVAC needs

Great HVAC supply for contractors

Horrible customer service

FREE DONUTS?! F YEAH.