They are very friendly and I got a good deal on my trade in. They will try and sell you all kinds of extra plans, battery, tire, warranty, up to you to accept or decline. Did not get to test ride my bike or take it home the day I bought it because it was not inspected by them yet (safety check). First time I have ever bought a bike and drove home in my truck. I received the bike one week later. Overall it was a good experience and I would buy from them again.
Cant thank Blake, Todd, and Al enough for the amazing customer service and help with my new 2021 Scout Bobber Sixty!! 5 out of 5 stars for the team! No pushy sales techniques, just treating me like I was their only customer. Phenomenal discounts, flexibility, and a quick turn to get me out on the road riding. Wish every vehicle purchase was an experience like this!
Darius, Troy and Al were very helpful. I originally had planned on getting one but went with a different one and they stayed late for me. I did not get to take it home the same day as there had not been a safety check yet and had to have insurance before I brought it home, but they performed the safety check the next day and had it delivered to my house an hour away by noon!!
Bought my bike from Ridenow. 2013 victory cross road classic. The buying was the good. The bad came after I bought it. I was told it they were going to put new tires and a light that was burned out. That may be a few days. Fine no problem. I called service department they had no record of the bike needing service. Back and forth we will call you. No call back I called them. Your bike has some recall work to get done. Ok I called back a few days later to find out the status. Service had told me the bike had to go to another dealer for the recall work. Fine where did you send it. I called the OTHER dealer they did not have it. So back to Ridenow. Oh yea that bike is here it will be sent over the 20 th for the work. Fine I called the 13 to find out if we are still on target for the 20 yep it’s already over at the other dealer so I Called the other dealer my bike was not at there shop. Once again they did have it scheduled for the 20 but no your bike is not here Holy cow where is my bike? All I wanted was a status report. So made another call to Ridenow well service manager just left he will call. So I’m waiting. It’s time for a trip to Ridenow can’t even get a status update by the way bought on July 2 nd it is now 13 still no bike
I bought a motorcycle from Nick S. and worked with Troy as well. I found it online and I am over 500 miles away so everything was done remotely through text, phone and email. These guys were great to work with and the transaction was flawless. Nick even shot a short video of the bike for me so I could hear the sound of the custom exhaust. They recommended a great delivery service and I had the bike the day after I completed the paperwork. I would definitely do business with them again and Im stopping by if I am ever coming through the area!
Bought a new Triumph Rocket 3 GT from Ride Now, and had a great experience. The salesman Nick took all the time in the world with me; when I was test driving the bike, through the negotiation and all the paperwork, and waiting for it to be serviced and ready. Got a great rate on the financing, too. The technician putting the bike together was Garrett, and it seemed like he really wanted me to be happy with the setup, and I felt good that he took the time necessary to make the bike right. All in all, a great experience buying a bike there.
The team at RideNow is spectacular. I went in several months ago to look at Triumphs after owning a Harley for 4 years. They were super kind, and didnt try to pressure me into anything. After more research I came back for a test ride, which really sealed the deal for me on a t120. Im new to buying vehicles through a dealership and they walked me through all the paperwork in detail, and didnt make me feel bad when I asked dumb questions. Overall an excellent experience from walking in to riding out. I cant recommend them highly enough!
Great staff. Every one that I interacted with was professional and passionate about the sport. Blake, my sales rep. was engaged and worked for my business. I test-rode a couple of bikes before making a decision. I always like to walk away feeling that I got a good deal, and that happened. What a great product line with Triumph and Indian.I regret that I have only one bike to buy...
I just bought a used Triumph from the gang there and they were awesome. They did not pressure me, they explained things well and even made me a really sweet deal on the bike. Thanks for being a great company.
Ive been looking for a bike for a while now and had little luck finding what I wanted but Indian released the new Scout Bobber and I had to find out more. I havent ridden in a few years and I was apprehensive about going to a dealer. I worked with Blake to get a pre-order and it worked out great. The bike came in so he got it all ready to go and let me know when to come in. I was able to take it out on a test drive with Blake around the shop. After that it was easy, Joel helped with the financing and Todd helped with some extras. I went in with my homework done and a clear way idea of how I wanted to deal, and these guys did nothing but make the experience awesome. I drove the bike home which was over an hour haul but worth every minute. Looking forward to working with them in the future.
We recently purchased two Polaris ATVs at RideNow and the overall experience was pleasant and went very smoothly. Staff is very helpful and proactive.
Blake was very helpful and friendly. Al had to work the numbers a couple of times but then got to a deal. Ed was nice and helpful as well. Overall, we had a great experience with this dealership.
My recent experience was surprising to be honest. I rode my pride and joy (2003 Harley Ultra trike) up there as I have health issues and need to part ways with it. Craig the manager provided what I thought was a good trade in offer and as such I put it toward a new North Star Ranger… it has heat and air and a cab which is something that supports my new life situation.My appointment was at 2:30 and Craig and team completed all the paperwork and got the Ranger ready and was able to load it up on a trailer and take me . .. and my new toy home before closing time.The complete experience was great and everyone there was motivated in making my experience a good one and I could tell.I could not be more pleased and would recommend at a moments request.
Ive been to numerous motorcycle shops around the Kansas city area. This is by far my best experience yet. I will definitely be a repeat customer here. Joel is the guy that helped me out and he was great, very knowledgeable and honest. Didnt ever feel pressed to buy right then. He was patient and answered all my questions. Love this place. Highly recommended.
Always a good experience at Ridenow Indian and Triumph of Kansas City. They make sure my bike is is great working order everytime I bring it in. The service is super! Need a new bike or service they are your go to.
I recently bought a full size Polaris Ranger 570 and the experience was outstanding. Everyone was very friendly and courteous. Logan, my salesman, was absolutely outstanding. I wanted to get it home before the holiday weekend and I had reserved a truck and trailer that ended up being too small. When I went back with the wrong size trailer he could have just said there was no way to get it delivered on such short notice but he didnt. He got busy and found a delivery person who was available and it was delivered to my house 55 miles away that afternoon. Logan did far more than he had to do and I appreciate it very much!! The entire experience at Ridenow Kansas City was outstanding and I would highly recommend them to anyone!
I was looking for a specific Triumph Tiger. I found one at RideNow in Kansas City. So I reached out to Craig to get more information. Eventually, I flew down to check the Tiger out. Craig, Tim, Al and the rest of the staff were awesome. They answered all my questions and they worked with my very quick time frame that required m to get the Tiger on a truck back to MI in a matter of hours that same day. If you are looking for a Triumph or Indian I highly recommend RideNow of Kansas City.
They gave me time and space to make my decision on the bike I wanted to buy. My questions were answered quickly and completely. Everyone was very helpful . I recommend checking them out.
The professionalism of this organization made me ride 15 hours from Atlanta to Kansas City to do business. I bought a Triumph I saw advertised on the web, called them, and they were in constant communication with me throug the entire process. BEST price, BEST people, BEST deal. AWESOME, AWESOME, AWESOME !
Knowledgeable staff fit me perfect for my custom needs. Blake was very friendly on not pushy like a used car salesman. I will buy my next ride here for sure.
RideNow KC is the BEST!Mr. Craig K. is a super nice guy. In the summer of 2018, I was selling my Harley custom motorcycle all by myself and reached out to him for some advice. He was the only dealer in town who would give me the time of day once they realized they didnt want to buy my bike. He gave me advice on how to sell it, how to ship it, and he answered all of my questions even though he wasnt getting any money from me.If he treats a stranger so nicely, I can imagine how well he would treat a customer.KUDOS to Mr. Craig K. for being a good human being, hard to find in todays world!
Excellent team! There’s a reason I keep going back to see Blake...he’s a terrific human being. Sales never feel like sales, they’re good conversations that turn into me leaving with a sweet machine for a great price. As long as I am able, Blake will be the enabler of our off-road fun. Thanks Blake!
Very friendly and easy to work with. Best of all the staff goes above and beyond to take care of you and make sure you have the best ride, gear and service. Outstanding deals for Vets, Ill never shop at another dealer.
Ive had a great experience getting to know these guys over the past week. I walked in knowing exactly what I wanted and they generously provided. Could not be more thankful for the solid handshakes and transparent purchasing process. There is no doubt in my mind that this is the place to be to get on two wheels.
Went in to trade my bike in for a new Street Triple - These guys made the deal work in a timely fashion. They are professional, nice and knowledgeable. Wont go anywhere else to find a new bike in the future. Absolutely outstanding.
Recently traded in a bike for another. Al was the sales rep that I did most of my communicating with. Made the process easy and was very patient. Management made sure they had all the paperwork ready to go to get me out of there as quick as possible!
Craig and the crew are awesome. I recommend them to anyone. Easy purchase decision with no extra pressure to buy. Can’t wait to come back for service. Everyone at this dealership was great
This dealership worked with me amazingly. As a service member they worked with my schedule, they helped me get the motorcycle I wanted, parts and all. Parts were installed the same day, every employee was friendly, knowledgeable and truly cared. I rode away on an amazing motorcycle feeling like I had a building full of friends as well. Outstanding service
Stopped in to check out the bikes. And spent some time talking with JAYNE. She was awesome and very knowledgeable. And I will Be returning to buy my next bike from her. Thank u for the great service
Stopped in 2 weeks ago to look at a new bike since my last one was stolen. Had an awesome experience working with Joel. Very professional and knowledgeable about the new and used bike inventory. Easy to talk and work with! Had the perfect bike and at a unbeatable price!! Stop in and ask for him by name if you want the perfect bike at the best price!
Excellent experience!!!! I bought a used atv and was treated like I was buying a new one!! I dealt with Joel and the service was way beyond my expectations. Joel even answered my questions via cell phone after hours. Thats dedication to customer service! The service department even helped on the delivery day with last minute service needed. This dealer knows how to treat customers whether buying new or used!!! Thanks and keep up the great service!!
I couldnt be any happier with the service they provide to me over and over again. I feel like a family member and always can count on them to deliver on my service requests. Outstanding team!
First time buying a vehicle out of state, sight unseen and the staff couldnt have been more helpful. There was great communication throughout the process and it was much easier than I imagined!!
Great experience with everyone in the shop, especially my sales guy, Joel! Super knowledgeable and great personality, had never met the guy before but made me feel like I was dealing with a friend. Highly recommend the business!
Well, after not riding for over a decade I found the perfect bike and had a great experience getting it. Blake helped me make sure I was comfortable with whatever bike I wanted to get (I changed my mind a few times), never rushed or pushy. Joel looked after me to make sure everything was just as I needed it, he even stayed 45 minutes after they closed to make sure I was able to get my bike picked up. A big thanks to Craig, he made sure to do what he could to make this happen for me. I love my Triumph Street Scrambler, and will keep doing business with RideNow Powersports.Thank you guys.
Outstanding customer service. Every visit from service to sales has been top notch!
When you go in ask for Blake he was very knowledgeable, and great to work with.Wonderful purchasing experience! Everyone involved was super helpful from Craig the Sales Manager to the Joel in the Business department.Never once felt pressured in to buying something. They make it super simple to buy a new Motorcycle, ATV or Side by Side.
Knowledgeable and friendly!! Tim was my sales rep, he and his support team provided a streamlined experience. Love my Triumph Street Triple R !!
Low pressure sales team. They gave me the time and space that I needed when making the final decision on my Polaris general 1000 white lightening. Will definitely be returning when it’s time to upgrade
Right now is a awesome motorcycle shop. Went in for my 10000 mile service was treated great. Thanks to Thomas, Travis, Andrew and Tracy . Also in my opinion Indian is the best cruiser made. Thanks
I purchased a Polaris Ranger in October and worked with Joel. It was the easiest process I have ever experienced. I spoke with them over the phone, came to terms, showed up to look at it and drove it. All was as represented I purchased and left with my new ranger within 40 minutes. It was a great experience, Joel was great and I have continued to do business with them.
Great dealer, from the moment you walk in the door, to the moment you ride off into the sunset, the entire experience was fantastic! Great staff, great selection. Thanks to Blake and Jayne specifically, as well as the entire Olathe staff, for the best buying experience Ive had yet!
Not awesome not one employee spoke to us no questions answered no help. Dont plan ever going back. Very disappointed.
Great staff they were all very helpful.
This was a life-altering experience! All because of the customer service from Joel Courtois! I knew I was in for a special treat when I was greeted with a warm, soft handshake. Thanks again Joel, your smell of lilacs and summer breeze will be with me always.
Great help from all the staff. Joel took car of all my needs in a timely and efficient matter. The ranger was delivered in excellent shape and qualityThanks
Nice dealership with cool motorcycles (Triumph, Indian, Polaris). Nice personnel work there. I like Triumph bobber but unfortunately they are not able to offer me a good deal now as Yamaha dealer did.
Dropped off my Kawasaki Vulcan that has sat in a garage for the last 13 years and wasnt running. I asked if they could get it back to life. They deiced to take it on. The bike sat in their shop for over a year. I called in every two months for an update and was given the same line, they had ordered a part and were waiting on delivery. Once the bike was deemed ready, a year later, it was dropped off and held in a garage for 45 days. Upon returning to get the bike, it again didnt run. Upon discussion with the RideNow mechanic they said it was due to old gas. So I brought the bike back in to be worked on. Upon receiving it back again, it still takes quite a while to turn over, it somewhat runs but jerks randomly in first gear to the point of losing control, additionally none of the blinkers work and the side of the engine was covered in some kind of residue. So the bike might be worth $600 (in good condition) and as of now Ive spent over $1300 with RideNow for them to patch it up to its current condition. The staff and mechanics where always nice to deal with but Im very disappointed with how long it took, the cost and the outcome. The better approach for the mechanics would have been to set expectations by telling me it could take a year to fix, II might spend twice the bikes value to get it to run and once it was complete it wasnt going to run near normal.
Recently had a wonderful experience here buying my first rzr. My salesman Tyler was able to answer any questions I had and knew a lot about the machines unlike other dealerships I visited. The guys here treat you like a friend more than just a customer. Highly recommend this place!
Big thank you to Joel with all the helpful insight into my visit. Took some time out of his day to answer some questions I had. I will be back in soon with that great experience.
Fantastic people. Got the best deal I could find on the Indian I really wanted.
Treated me great, my second purchase from here. Thanks for the quick paperwork and purchase.
I bought my Triumph a few months back with some help from Blake! There wasnt any pressure from him at all and he was willing to work with me through each step. Even though it took a while, Blake was very patient with me. Blake was very passionate about his job and I cant be happier with my purchase!
Just made my second major Polaris purchase and I will be back. The staff is very knowledgeable and the service is great.
Recently bought a Polaris ace from these guys. The guys are great, trustworthy, and really know the ins and outs of what they sell. Salesman Tyler was phenomenal with helping me and getting me going. I will continue to shop at ride now and tell everyone where to go for powersports in kc. Thanks guys!
Dillon was very helpful with some parts for my Indian motorcycle. He made sure that I got what I was looking for and quickly. Couldnt be happier with the service and the great attitude he had.
Staff is great! Selection is huge! Would definitely recommend checking them out!
What an awesome place!!! So much to choose from! Bought 8 or so RZRs from these guys now!Joel makes me deals that I cant turn down! Thanks again guys!! 😁
Joel Courtois is an amazing salesman! Knowledgeable and friendly make a great combination! Seek out Joel on your next visit as he comes highly recommended!!
Beautiful shop and obviously passionate fans of the products. If they served coffee, Id just hang out. 😁
Joel and Dillon were great! They were both extremely helpful and knowledgeable on my visit! I definitely recommend this place and make sure you ask for one of them.
Interested in top-notch customer service? Joel is the man to ask for!! His professionalism and friendly smile are unforgettable.
Yesterday I walked into the store and said this is what I want AND this is what I have to have ... Bla Bla Bla . A while later all my questions was answered and I now own a Chief Dark Horse .... Woo Hooooo !!!!!!!!!!!!A GREAT PLACE TO BUY A NEW INDIAN !!!!!!!!!!!!!!!!Just waiting on it to be deliveredBucket list completed @ age 71 .... Yaaaaaaa
Dont bother going anywhere else ! Go to RideNow and ask for Joel and trust me you will be happy that you did ! I was going to buy out of state thinking that I would save money but Ive decided to stop by and see if I they can give me a deal . And Im happy that I did so . Joel took care of me from the moment that I got in until Ive left made sure I got the RZR that I wanted for the price I wanted !Also their parts department made sure that all the accessories were installed right and spend their time going over everything that i had questions about ! They got a customer for life in me !
Joel is an amazing employee! I highly recommend contacting him for any questions you might have.
Wish I was able to leave zero stars. This place is a joke and so are the condescending, hipster sales people. Didnt get the guys name but his slicked back hair and cuffed jeans were too cool for me. If you are in the market for a Triumph dont waste your time here. Go to Engle Motors in KCMO. The guys there were great to talk to, not too cool for anyone that walked in and they buy jeans the right size so they dont have to roll them up.
Thank you for such an easy purchase I absolutely love my new bike.
Great store, very knowledgeable about their bikes. Joel was great to work with. Go buy a Daytona 675r from him before they are gone!
Tyler was great. Did a lot of emails to get this deal done on a new rzr. My tight schedule made it hard to get to the dealership but Tyler helped immensely. Thanks to all the guys!
Good company, top notch service. Thanks to Joel specifically as well as the whole team in making my experience an enjoyable one!
Nick was absolutely great with helping me buy my first motorcycle. Couldn’t ask for a better experience.
Great place with even better customer service. Joel is the man! Whoop whoop
Bought a Speed Triple with the help of Joel. Best purchase experience ever! Thanks to everyone at Ride Now KC.
This was the worst experience ever from a dealership. This was the nightmare for me that you hear about from other people. I took my RZR to have it worked on for the transmissionI lost reverse. So I needed the transmission to be looked at possibly rebuilt. To make a very long story short . The mechanic in the RZR shop told me I needed a new transmission because he could not get it apart it was seized. I later after I paid over $4000 I found out that my transmission was not seized. That the mechanic simply was not taking It a part correctly. He damaged my case plus on top of that I find out that when they told me I need a new hubs because they could not get the bolts out for the rotors I find out the bolts come out I got them out myself in my garage. So to sum this up for everybody. Right now simply sold me parks that I did not need because they either a did not know how to fix a transmission or B they just simply wanna change parts out and make more money off of it. I would not recommend anybody going in there. If I had not brought my old parts home and had some by a look at them later I would have never known that this had happened. Not for sure how much money they got me they could a got me for $2000 they could a got me for $600 who knows its too late now. I hope this helps people the RZR sport is expensive and we dont need dealerships trying to take advantage of us. I brought this situation to the attention of upper upper management I did not find out to many many months later that this happened they do not plan on intending on doing anything about it to me would just fine its been too long ago I do not know what they intend to do with the employees that was involved. Just be careful.thanks
Joel is always personable with each visit. He knows just how to handle each customer and their needs. He knows how to get it done!
Got me in quick and out even quicker. Good service
I went in having an idea of what I wanted, but not knowing specifics. Got the pleasure of being helped by Joel, and he showed me multiple options that were exactly what I had in mind. Was almost like talking to a friend, absolutely no pressure, and it was overall an enjoyable experience!
Wonderful experience!Everyone was friendly!
Joel Courtois is very knowledgeable and helpful. His professional help is greatly appreciated.
We are super excited for our 2016 rzr 900 that Gary sold us on. We ran into a little speedbump but with the help of Craig, Dillon & Joel we were able to take this sweet utv home tonight. Thanks to everyone there. We had a great experience and highly recommend them.
Great crew of guys out there! Andrew was also very helpful in answering technical questions.
(Short-Story-Long) I own a 2008 Triumph Speed Triple that I took in last October to RideNowKC for its 12,000 mile service. Up until that point I had a really positive experience with the dealership, whether shopping for a new motorcycle for my wife or meeting up for The Distinguished Gentlemans Ride. Everyone was friendly and knowledgeable, a really nice experience. After dropping it off for service in October, I waited a week and didnt hear anything back. So I called to check on its status and was told it needed some parts and they were on order. Satisfied, I again waited and waited and called back 3 weeks into its service, and was told valve shims needed to be ordered, then a week later fork seals had to be replaced. Finally, NINE WEEKS into a standard 12,000 service it was ready on December 28th. Apologies for poor communication were given, humble condolences were made and affirmations of changes to the service department were promised.Now we skip ahead to June 30th, 2018, I have ridden the motorcycle a total of 5 times (commutes to work) since it has been back in my possession and its barely rideable due to a front-to-back vibration. I replaced both tires, adjusted some suspension settings, no improvement. Against my better judgement, (Fool Me Once, Shame On You, Fool Me Twice, Shame On Me) I decided to give RideNowKC another chance.Well let you know on Tuesday (July 3rd) what we find out, I was told.Ummm...no you wont and no you didnt.So its now Saturday, and I am sure their sales floor is extremely busy with new owners rolling out on their $10,000-$30,000 Triumph/Indian/Polaris machines, laughs, jokes, good times and making money are to be had, congrats.I will be by to pick up my motorcycle (repaired or not), nothing will be said, no demonstrative outbursts, no rage, no fury, no profanities, no can I speak to your manager moments, nothing...youve earned nothing from me, and that should worry you more.
Need work on a Suzuki bike, guy I talked to on the phone was straight up about not knowing if he could do it. Gave me another shops number, if I ever need anything other then work on my bike I will be coming here
Joel took great care of me and all my requests.
I just bought a 2019 Polaris Sportsman 450, and they bent over backwards to help me get financed. Great bunch of guys and gals.
Go in and ask for Blake awesome guy to work with. Anything I buy in the future Ill buy from him.
Great people to work with. Friendly and knowledgeable.
Great staff and love the shop setup!
Thanks Joel Courtois for my purchase you were very helpful with my visit
If you need advice about a good ride, ask for Joel!
Joel and Dillon were both very helpful on my last visit!
Very impressed with the customer service! Joel was amazing!!
Ask for Blake. You wont be disappointed.
Great guys!! Always make me feel like part of the team!!!
Fast, friendly, affordable. Ask for Joel, he will service any need you may have!
Thanks to Joel Courtois and all at Ridenow for giving me a great buying experience.
I would like to thank Craig and Andrew from Indian Motorcycles of Kansas City. They opened the shop and repaired a friends back tire on a Sunday to get us back on the road. #CustomerService #MuchAppreciated
Great store!! Wouldnt go anywhere else.