Wyatt in the parts dept. Is very friendly and knowledgeable. Always enjoy dealing with him.
Super friendly service. I would definitely recommend to others.
Good honest staff, with good price and knowelde base.
I love this place I get all the parts for my clapped crf80f but was really deciding if I should waste the time to go 3h to another one but was wondering if and when y’all would get more crf150 or crf125 pls respond and tell me at least when y’all would be able to get a estimate for new bikes thank you
Desoto honda powerhouse is nice too all their customers and sells for little toddlers well 5 year olds to a nice family ride for 5 people . I only go there for oil changing . I will go no where else. i trust them with all my car needs.
Friendly staff, They are so good at what they do.
Staff seem to be nice. $90 for an oil change I guess thats okay three and a half quarts of oil I need to learn how to do my own oil. Great selection of accessories and stuff but a Thing 2 take note of it is that they will not work on a motorcycle thats not 2000 year model or newer they only will do all changes and tire changes on anything older than that.
Nate Grimm was a very knowledgeable and professional salesman. I recommend dealing with him on your purchase!!!
Great staff.I have purchased 2 4wheelers and look forward to dealing with them again.. Ask for Joe
Paid over $11,000.00 Cash for a brand new 2020 side by side. They charged me $300.00 to have it serviced, I’m buying a brand new side by side and they charged me to service it. Then I went to pick it up the next day and it wasn’t ready. New tires not put on and they had to rob another part to put on ours cause they had robbed a part from ours. Salesman was very knowledgeable though. And I understand about COVID but we didn’t have any parts ordered. And can’t say short of help cause we watched at least 7 guys in the back service Dept. Will not shop here again.
Worst dealer ship ever. my boyfriends dad called 2 times and as soon as he started talking they hung up on him and then my boyfriend called and the told him they would call him right back and never did so he called again and they answered then sent him to voicemail. why is it so hard to answer if a bike is ready or not ? would not recommend this dealership
Only a few bikes on the floor. Not much to look at right now.
No one who knew which end of a bike to sit on, and very few bikes for sale.
Worse place Ive ever to my bike after getting valves adjusted spark plugs and chain done my bike had scratches all over it grease allover the chrome speaker knocked over on handle bars chrome damaged and to say it almost took two weeks to do the job
Not any of their stores are friendly.
Not much for motorcycle selection anymore. Side by side vehicles have been become the main business as it appears when you walk in the door.Parts department staff are knowledgeable and helpful.As I shop for my next motorcycle, I will have to do it at a dealership that actually sells motorcycles.
My favorite store!
I didnt find what I wanted.
Great service, I was traveling out of Arizona and my motorcycle broke down in Brinkley Arkansas, took a tow truck to a shop there and they couldnt help, that same Tow truck driver then took me to two different shops in Memphis Tennessee and no help. The next day I found Desoto Honda in Olive Branch Mississippi and they were able to help and get me back on my road trip.
I love it Ive always wanted a dirtbike and hopefully I can get one soon!
Went in for parts and service everyone was super nice and very knowledgeable I’ll definitely be a customer for life
Dont seem to acknowledge people of color
Good selection of off pavement units, less so for street bikes. No pressure, helpful sales staff. Doesnt allow demo/test rides, even on used inventory.
Great selection of ATVS and Side X Sides. Sales team is amazing, and service as well! Highly recommend
Awesome great prices
It has been over a year since I had been here to get my bike serviced. All of my past experiences with Desoto Honda has been very lacking in customer service. Whatever changes they have made definitely improved the overall experience of going there. Friendly staff, which were there for their customers. Keep it guys...
Super friendly staff. I went in to get both of my tires replaced and no more. Jeff, the guy that worked on my car, went above and beyond... explained everything to me that it needed and did a full check on my bike. Their sales guys answered every question we had about other inventory after we made it known we were not able to purchase. They are professional, courteous, knowledgeable, and I will return. Thanks guys!
Not sure it even deserves a 1 star rating. We recently had our 2015 Honda Foreman serviced there for an oil change/maintenance visit and once we picked it up within less than 1 hour of riding time, it was smoking profusely. We (actually my 16 year old) took it back for inspection and not only did they charge him over $200 to diagnose, they left the 4 wheeler in shambles and not in running condition, but it was in running condition when we took it in. BUT for an additional $200 +/- they would re-assemble it. It gets better....they told us it would cost over $2500 to repair the 4 wheeler...and the guy was actually able to keep a straight face. We took it to a 3rd party repair person and would you believe they repaired if for less than 1/3 of the estimated repairs from DeSoto Honda. It was great teaching moment for my 16 year old...you can respect the older gentleman in the service department, but dont you dare think you have to believe them because they appear to be wise.
Great service! Got me in and out right away. Plus, what I needed done was covered in the warranty so I was able to ride away without having to spend a dime.
Talked to Josh on the phone first. He seemed very knowledgeable and asked if the part was in stock. I live an hour away and asked for him to pull the part for me. When I arrived he was there and we had a great conversation regarding the part and how to avoid lunch-time traffic on 302. It was obvious to me he was well-versed in Honda equipment.
Parts personal very professional and helpful.
Very knowledgeable staff lots of really nice Power Equipment everybody was extremely helpful and answered all my questions
I was looking at a Honda side by side. I couldnt get anyone to help me with it. I have never felt so unimportant before it was like we wasnt even there. I kept asking for a salesman so they sent me Joe but he didnt stay very long with me and I couldnt get him to come back. So we left and they didnt care!
Great service and had a great experience buying from here. Def will use again in the future
Awesome place. People are really nice
Joe helped me with the info to pick out my first wheeler. I have enjoyed it a lot. It will be payed off soon, and I will be back to purchase another one in the future. Thanks Joe.
I love Desota they take good care of my Honda Motorcycle,good friendly staff.
This particular dealership just permanently lost a customer and a sale today. Every time I visit this dealership I never get so much as a greeting when I walk in.
Great service and nice inventory stock. I have dealt with them personally for years and always had a pleasant experience.
Good range of bikes and accessories, very helpful staff.
Service was good and Richard was great, but Honda decided they could no longer take care of their own product if it was older than 2000. I had to spend months not being able to ride my 1991 Goldwing trike while I learned how to work on it myself. Still no back brakes, but at least I have gotten her running and now I dont have to rely on someone else.
Its a fantastic place to be. The employees are nice, they have quality vehicles among other things, at a fair price
Very friendly, helpful and knowledgeable people working here.
Worst customer service and experience with this company. They charge more than others in this area and they treat their customers poorly. I would recommend browsing and/or purchasing somewhere else. You cant test drive their side by sides as they say they dont have room; why would you want to purchase a $12K + vehicle and not test drive??? The service department is shady as well...prices change each time you speak to anyone and they charge more after work is performed - this happened twice to us. Be aware of their business practices.
Great people and great service at a great price.
Great selection of motorcycles, to ATVs. The prices are unbeatable, and the service department is amazing!
Went in to look at the new Goldwings. No one greeted us nor came out to help us. We had to make one of the people working the registers finally check us out. (Picked up oil)
Dont ever try to call them for anything at all! The operator will just keep looping you in the phone system. If you REALLY need something, go by and even then its a pain!
This is to all the staff who had helped me. Third bike. Awesome people. Will be back soon!
The place just takes to long friendly staff everything is just slow it shouldn’t take 3 hours to get a fourwheeler
Salesman Ron was Awesome. Desoto Honda is the place to go for all your ATVS needs. Nice,Fast and Friendly. Again Thanks Ron!!!
Kind family friendly courteous helpful very attentive
Always willing to help and give advice.
Complete professional service all the way around. Desoto Honda made it easy for me to make decisions and my purchase an easy one.
Great place top of the line stock new and used to choose from everyone friendly salesman very helpful.
They are always great when I go in there for something
Friendly and fast place to buy a 2018 Rubicon, would recommend over Honda Yamaha of Memphis.
Amazing employees that will do their best to help any customer.
Had a great experience here thanks for getting me back on the road so fast
I had a great experience buying a new Bike. Joe was great!
From sales too service was a great experience.
Great service Sept. Super friendly
I purchased a used bike in new condition 5 years ago. I had a great buying experience.
Richard has always been very helpful and informative. I have referred 2 friends that bought bikes there.
Love this place they have always been good tone my wife and I bought a honda 420 I rancher from them and love it did some modifications to it and the thing is a beast but I thank them for letting me know a lift kit is useless really on a solid rear axel and it does more harm than good. Good people and they have always done us right and love our 4 wheeler it maybe a 420 but I am able to go through some rough stuff and its always funny seeing people try to follow me and get stuck right behind me lol
Quiet. Good place to look at 4wheelers.
Awesome service excellent help and advice everytime
Richard took excellent care of everything concerning my new 2018 Pioneer 1000-5.
Very nice guys customer service is great
Great selection & great customer service, too!
Great place and staff . Ask for Phil, Richard or Wyatt
Great staff and very helpful
Bought a 4 wheeler for my son. Friendly staff
Short and sweet.
Decent variety of good vehicles.
Slow customer service
Friendly and knowledgeable staff.
Cost effective for bike owners
Ron Mayfield is great!
Great place to deal with.
Very disappointed on service costs, $95 hour. Keep my motorcycle in service bay for over an hour and the work done didnt take that long. Oil, filter and two plugs over $200. Felt cheated.
The lack of indoor air-conditioning was .... welllll...lets just say wait til fall or winter !! Other than that just what I expected !!
Great place & great service!!!!
Best place to be!
The salesman was like pulling teeth to get info
Service was excellent and prompt
Great selection
Great service
Very nice
Parts to high.
Cheap
Very friendly staff