The two lady’s at the front desk were absolutely perfect and the service was outstanding. She went out of her way to save my friends life, cutting off the loose string off his shirt. Will be back, very soon!Love,Mason & Brian
If I could leave more than 5 stars I would. Above and beyond customer service, knowledgeable staff, and fantastic pricing. L&L will now be my regular shop.
They are always so helpful. I went in with an issue and left with my device working properly and the guy helping me went above and beyond to make sure I was taken care of. Very friendly and will not let you down. Check em out if you are in need of anything vape related!
They have a very large selection of different juices and mods. I was VERY, VERY happy with the help that I received along with the information to answer my questions! I highly recommend this place to everyone!!!
Highly Recommend! : They have everything you need to get the job done. As a past user with a Juul I felt it wasnt good enough. and took a long time to decide on vaping again. I came to L&L and they helped me find the right device, the right flavor. On top of that, they explained the devices / mods to me and told me what is required for each. Without being pressured to buy a specific thing or such, rather they laid out the options with recommendations. So when I made the choice, they helped me set it up, helped me learn how to use it, fill it, and of course maintenance tips!Just checkem out! :)
I have been a customer of L&L Vapes for years! The staff is always welcoming and very knowledgeable. Their juices are top notch and they have a TON of amazing flavors. I highly recommend them for high quality products and experience!
Great friendly family shops. Bought as gift and had no idea what to look for. They were more than helpful and explained the options and what they recommended a great solution! Can’t go wrong at L&L Vapes!
Best costumer service I’ve seen in a long time. They are very knowledgeable on all their products and they make you feel like family while your there. Highly recommended
Very nice store with a great selection of products
Great prices! Only place I buy my disposables.
Extremely great customer service, I had a problem with a broken disposable vape, and after finding out it was a problem with the entire batch, they took care of me. Extremely friendly and a were able to turn a bad experience into a good one. They will have my business till the day I die.
They were extremely nice and helpful. Im trying to quit smoking and they were able to point me in the right direction. What I like most was I didnt feel like he was just trying to make a sale. He knew the product and what was going to help me the best.
Each time I visit the store, everyone is friendly and happy. Its a great place to walk into. There is a great atmosphere and very down to earth people. The choices of flavors is amazing. There is definitely something for everyone there! I would rate more stars if I could!!!
Really sweet, nice people. Ive only been going there for a month or three, but I already feel like a close friend of the staff members. Every purchase gives you the chance to win a discount on your next visit. Theyre willing to help with any issue you might have.
I went into the store today just to check things out because I was curious about electronic cigs. I was really amazed how knowledgeable all the employees were and they answered all my questions without any pressure to buy. I highly recommend this as the go to place to check into this stuff! Kudos to all the employees, especially Jason! You rock bro!
I have been a customer of L&L since they opened their doors. I adore Lisa & Laura.. They go above and beyond to make sure you are always satisfied. They want their customers to succeed at quitting a bad habit, & help to make sure you find what works for you. They know their customers by name. I literally cant say enough great things and all they hv done for us from special ordering products to the smallest of gestures. They ensure you are happy no matter what. Employees are knowledgeable & go the extra mile. Thank you L&L!
Lady told me after giving me my receipt that there are no refunds. She wanted to anger me. Unscrupulous. I’ll spend money, but don’t tell me afterwards, as though I’ve been duped. I hope the blonde lady isn’t the owner, cause she had poor customer service skills.What’s so hard about being upfront?
The manager at the 168th & Maple St. store is a complete WITCH. Shes rude and condescending. Plus their prices fluctuate depending on who you deal with. Pretty sure the young kids pocket your money and charge you more. Ill never go back and dont recommend them.
From out of town, but I get all my supplies thru them every month. They even mail it to me and I live 4 hours away. Great staff, great people to work with.
They are always helpful. They are able to fly through the basics or get very detailed into options and varieties. If you are new to vaping and need guidance, I recommend this as the go to place.
Great store! Ladies were very helpful and talkative. Definitely will come here next time in in town
This place is terrible with even worse customer service. I called to see if they had what I needed they had it and quoted me a price so I was excited because its not easy to find what I neefed. I get there and the price was twice what the lady said. So I walked out. Shame on you l&l you should be very ashamed.:(
I have been in a few times and even told my daughter to come purchase something. In the past week I have been in two times with the problem of my tank staying on my battery. Both times the same lady checked me out. She even had problems explaining why it wasnt working. Im truly frustrated that I have spent money and so has my daughter and have gotten no solution.
This is the only place I love to go. Best Juice around you get what you pay for 💜
Really great prices and service!Great find
I dont even know how to say thanks enough. I found the process of buying an vape unit at other stores very overwhelming. These guys took the time, talked slow, used small words and smiled. Very helpful for someone like me. Thanks Staff at L&L! Im finally ready to quit smoking and I have you to thank.
Was in from out of town and just stopped in to check the place out. Im new to the whole vaping scene and needed coils for my Aspire Nautilus. Picked some up here, get home and decide to check if the coils are authentic on the website due to some leaking issues. To my disappointment they are not authentic! Just a word of caution-*Edit* During this same time frame sold me AWT batteries that are rated at 8 amps per Moochs ratings!! Told me they are good batteries for vaping! Are you kidding me? Sold me a Freemax tank that is rated at .15 ohms, that tank pulls 28 amps at 4.2 volts. Been vaping for awhile now and have learned a lot about battery safety. I use those batteries in a flashlight now. They are not for vaping!! These are the places that give vaping a bad image, sell anything to make a buck! Be careful at this place.
Stopped in with NO knowledge about Vaping and the staff was AMAZING! They asked questions to see what product would work best, got everything set up, and I walked out ready to start vaping!
Customer service was so amazing. these ladies know what they are talking about. Love it there, better than any other vape shop ive ever been too!!!!
I love this place!!!! This is the only vape shop I will go to, I have tried others from time to time because I live in Wahoo and might be in Lincoln and need juice. I always leave felling I hope I made the right choice on something when leaving another shop. That is never the case when I go to LL VAPES I always leave satisfied knowing I have made the best choice for me. So I now wait and only go to LL, and have been for over a year. Love them all, so very helpful and kind, also personable. THANK YOU LISA. I have now made my goal of 0 nicotine.
Cool owner, know their stuff. Try the papa smurf juice
This is where I bought my very first vape, and it was alright, but I ended up going to Alohma. A majority of the staff members Ive spoken to there are obnoxious and rude, and Im not impressed with the flavors. I will say Ive spoken to Laura, and shes very friendly and helpful. Most likely wont go back in the future.
The quality of their juices are not good always tastes burnt. Done getting ripped off by this place its worth driving the extra 10 to 20 min to a different store.
Bad customer service. I purchased the 50 watt I Stick with the Triton tank and days later the tank begins to leak and the i stick begins to self ignite. So i go into the store hoping theyll help me out considering i was coerced into buying this set up by Bailey the owners daughter. I was assured i was purchasing the best tank on the market. I ended up leaving the store very disappointed as i was told sorry theres nothing they can do except sell me another $100 vape stick. So my advice to anyone considering spending hundreds of dollars on a vape stick is do your research on the product your buying dont trust the sales peoples advice theyre literally working on commission so beware dont get suckered by L&L Vapes sales team theyre out to make a buck.
I guess maybe some people must have caught them on a bad day. I absolutely love this place, my wife and I drive 30 miles to goto this vape shop. and ONLY this shop. They are knowledgeable about the products they sell, and are reasonable in price vs any other brick and mortar store. Anyone can order juice off the internet, but good luck getting service after the fact if you dont love it. I have used products from this store to go from 2 packs a day down to vaping 4mg, my wife is down to vaping 0mg. We could not have done it without their help and guidance!!!!
Great vape shop.. You have to try Medusa juice
L&L Vapes E-Cig and E-Juice store Is super Great this is where I bought my first E-Cig Kit I tried there E-Juice and 6 Months Later I am Cigarette Free. Am I saving money you bet. Wow all I can Say is that E-Cigs Work. Go Check out one of there 3 Locations. Great Omaha Vaper Shop
I went there on a Thursday and the hours said that they were open. When I got there the lights were on and no one there also the doors were locked. Very unpleased. There should be at least 2 or 3 employees working. I then went to the alohmas vape shop.
Only got halfway through my bottle of juice and it lost its flavor. Had a few other people try it and hey even couldnt taste it.
Great customer service. Also they have a store on 168th maple behind Wells Fargo.
Very nice people and good juices i will be back
They mean well but can never find anything and repeatedly charge me wrong. Nice people, not great at owning a shop.
I went in the store first impression, was a great looking vape shop, nice and friendly staff, the prices on the mods where a little over priced, and juices where over two times from the Internet, they dont make juices just bottle them, and had samples to try, but the sample tanks dont give an good flavor but thats about the same as all vape shops.
Best vape shop in town!
Excellent e-juice
Overpriced by 75% I did not get a battery took it back the lady was rude I will not be returning.
Go there for all my vapes needs!!
Overpriced.